IBM 3746-900, Installation And Maintenance Manual

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Chapter 6. CE Leaving Procedure
Use this checklist to ensure that the 374x are working properly when you leave the
customer.
1. Check that:
a. The Service Processor is properly installed.
b. All the cables previously removed are properly connected.
c. The Service Processor IML is complete with MOSS-E View panel
displayed.
d. The 374x units are connected to the Service Processor.
For the 3745, check the control panel code.
For the 3746-9xx, check that the Service Processor not accessible digit
is OFF on the 3746-9xx control panel.
2. At the beginning of the problem determination, did you modify the "Remote
Support Facility" parameters using the procedure described in the Maintenance
Information Procedure for 3745 and 3746-900 or in the Service Guide for
3746-950?
Yes Go to step 3.
No Go to step 12.
3. On the MOSS-E VIEW panel, double-click the Service Processor icon.
4. The Service Processor Menu panel is displayed.
5. Click Configuration Management.
6. Double-click Manage Remote Operations.
7. On the Remote Operation Management panel, select Remote operations
authorization and click OK.
8. On the Remote Support Facility panel, select Enable Remote Support Facility
and Generate alerts and click OK
9. Click Cancel to return to Service Processor Menu, then click Function and
Exit to return to the MOSS-E View panel.
10. On the MOSS-E VIEW panel, click Program in the action bar.
11. Click Log off MOSS-E.
12. You should use the following list to ensure that the machine is in suitable
condition for customer operation and that call information is recorded.
a. If previously, you have worked on a 3745 or 3746, be sure to have restore
them at a correct status for customer application (MOSS online, 3746
online, FRU active in CDF-E).
b. Ask the customer to restart his application.
c. If you have a problem, call your support for assistance.
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Copyright IBM Corp. 2001
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