TROUBLESHOOTING
The following describes operational problems, and the possible solution. Note
that your system may not include all the components listed in this guide
Warning: Allow only a qualied electrician, service technician or your system
installer to test the electrical components and wiring
NOTHING OPERATES
Set GFCI breakers and quick disconnect to “on” position. If power will not reset,
contact your electrician or installer. If power restores, but there are no lights on
topside, or the system fuse has blown, contact your installer
GFCI TRIPS IMMEDIATELY OR RANDOMLY
Make sure the equipment is not wet internally. Moisture inside equipment, or
malfunctioning parts will cause GFCI Trip. Reset breaker when conditions are dry, and
inspect for water leaks in or around equipment.
Loose wires can cause over amperage, and malfunctioning equipment can also be
the cause of intermittent GFCI tripping. Contact your electrician or installer if tripping
persists
*If a particular component trips the GFCI when operated. This will assist your installer
with faster repairs
PUMP DOESN'T START
Conrm spaside command for pump
Conrm motor is not overheated, and wait for it to cool down.
Recheck pump cord installation was done correctly per instructions
Have electrician or installer check supply fuse and system voltage
MOTOR RUNS/NO FLOW
Conrm gate valves are 100% open & spa is full of water
Conrm pump basket and spa lter are free of debris
Conrm adjustable spa jets are in the open position
Conrm pump is not frozen with ice, or has clogged pipes
Prime pump with water on high speed (see start-up inst)
Have installer conrm pumps have correct voltage supply per instructions
PUMP HAS LOW FLOW
Check for dirty lter or basket, low spa water level, valves partially closed, or all jets in
the off position. Jet system should be plumbed using spa manufactures instruction for
pipe sizing.
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