HP Surestore Tape Library Model 2/28 User Manual Download Page 7

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Contents

vii

Clearing a Drive Cleaning Error. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-27

Setting a Configuration Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-29

Retrieving Performance Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-32

Running an Internal Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-36

Using Online Repair. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-40

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-42

Operating System-based Support Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-42

Running Support Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-43

DLT Drive Expert Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-44

Robotics Controller Expert Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-45

Resolving Other Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-46

A Supplies and Accessories

Supplies and Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2

B Safety and Regulatory Information

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3

CDRH Regulations (USA Only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3

Regulatory Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-4

FCC Radio Frequency Interference Statement (USA Only) . . . . . . . . . . . . B-4

EC Radio Frequency Interference Statement (Europe Only) . . . . . . . . . . . B-4

United Kingdom Telecommunications Act 1984 . . . . . . . . . . . . . . . . . . . . . B-4

EC Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-5

Herstellerbescheinigung . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-6

English Translation of German Sound Emission Directive . . . . . . . . . . B-6

Turvallisuusyhteenveto . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-6

English Translation of Finnish Regulatory Information . . . . . . . . . . . . . B-7

Japanese VCCI Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-8

English Translation of Japanese VCCI Statement . . . . . . . . . . . . . . . . . . B-8

Summary of Contents for Surestore Tape Library Model 2/28

Page 2: ... subject to change without notice See Appendix B for important safety and regulatory information Printing History New editions of this manual incorporate all material updated since the previous edition The manual printing date and part number indicate the current edition The printing date changes when a new edition is printed Minor corrections and updates incorporated at reprint do not cause this ...

Page 3: ... practice that could result in personal injury or loss of data if not correctly performed Do not proceed beyond this box until you fully understand and meet the indicated conditions This warning symbol on a product label indicates that personal injury could result if the product is used improperly and that more detailed information is given in the installation and or user manuals Font Used for Ita...

Page 4: ...iv ...

Page 5: ... Environmental Specifications 1 14 DLT Tape Library Product Certifications 1 16 2 Library Installation Overview 2 2 Step 1 Choose a Location 2 3 Step 2 Prepare Components 2 4 Step 3 Install SCSI Cards 2 5 Step 4 Connect the Library to the Host 2 6 Step 5 Connect Power 2 8 Step 6 Configure the Host 2 9 Moving or Shipping the Library 2 10 3 Tape Cartridges Overview 3 2 Choosing Tape Cartridges 3 3 L...

Page 6: ...esses 4 10 Interpreting the SCSI Bus Status Indicator LEDs 4 12 Setting the Robotics Controller Bus Type 4 13 Loading Cartridges Into the Library 4 14 Loading Cartridges Through the Mailslot 4 15 If a Tape Cartridge Will Not Load 4 16 Loading Cartridges Through the Bulk Load Access Door 4 17 Security Configurations 4 18 Removing Cartridges from the Library 4 19 Ejecting Cartridges Through the Mail...

Page 7: ...plies and Accessories A 2 B Safety and Regulatory Information Overview B 2 Safety Information B 3 CDRH Regulations USA Only B 3 Regulatory Information B 4 FCC Radio Frequency Interference Statement USA Only B 4 EC Radio Frequency Interference Statement Europe Only B 4 United Kingdom Telecommunications Act 1984 B 4 EC Declaration of Conformity B 5 Herstellerbescheinigung B 6 English Translation of ...

Page 8: ...viii Contents ...

Page 9: ... 1 8 Figure 3 1 Proper Label Position 3 4 Figure 3 2 Write Protect Switch Settings 3 5 Figure 4 1 Library Control Panel 4 3 Figure 4 2 Control Panel Menu Tree 4 6 Figure 4 3 Loading Tape Cartridges Through the Mailslot 4 15 Figure 4 4 Loading Tape Cartridges Through the Bulk Load Access Door 4 17 Figure 4 5 Removing Tape Cartridges Through the Bulk Load Access Door4 21 ...

Page 10: ...x Figures ...

Page 11: ...e Switch Settings 2 7 Table 3 1 Supported Tape Types 3 3 Table 3 2 Tape Cartridge Maintenance 3 6 Table 4 1 SCSI ID Options 4 9 Table 4 2 Default SCSI Address Settings 4 9 Table 4 3 SCSI Status Indicators 4 12 Table 4 4 Loading Tape Cartridge Error Messages 4 16 Table 4 5 Removing Tape Cartridge Error Messages 4 20 Table 4 6 Error Messages When Loading Cleaning Cartridges 4 25 Table 4 7 Drive Clea...

Page 12: ...xii Tables Table 4 14 Troubleshooting 4 47 Table A 1 Basic Supplies and Accessories A 3 ...

Page 13: ...1 1 1 Product Description ...

Page 14: ...1 2 Product Description Overview Overview HP DLT Tape Library Product Matrix Supported Platforms Library Features Specifications ...

Page 15: ... HP DLT Tape Library Fully automated State of the art patented HP robotics Industry leading data availability Industrial strength durability User maintenance free library system Table 1 1 on page 1 4 describes available configurations Figure 1 1 HP DLT Tape Library ...

Page 16: ...0 48 DLT7000 2 28 A4850A 702 Two DLT7000 28 DLT7000 4 48 A4855A 704 Four DLT7000 48 Table 1 2 Upgrade Conversion Kits Upgrade Kits HP Product Number Upgrades Converts To DLT4000 2 Drive Capacity Upgrade Kit A4862A DLT4000 2 28 DLT4000 4 48 DLT7000 2 Drive Conversion Kit A4863A DLT4000 2 28 DLT7000 2 28 DLT7000 2 Drive Capacity Upgrade Kit A4864A DLT7000 2 28 DLT7000 4 48 Table 1 3 DLT Tape Media M...

Page 17: ... SCSI multiplexer HP A3308A and HP A3511A Z and thereby benefit from Fibre Channel speed and distance The FC SCSI multiplexer is supported on K T and V platforms running HP UX 10 20 TFC or higher Consult an HP sales representative for the latest information Table 1 4 Supported Platforms Servers D Class E Class K Class Nova T Class V Class Workstation J Class ...

Page 18: ...over the front and back of the library 4 Power connector connects the power cord to the library 5 SCSI ports allow connection of the library to the host using SCSI cables 6 SCSI interface mode switches specify termination and term power settings for each SCSI bus 7 SCSI bus indicators indicate SCSI bus status Each SCSI bus has an indicator 8 Control panel displays messages and allows selection of ...

Page 19: ...1 7 Product Description Library Features Product Description Figure 1 3 Right Side Panel and Bulk Load Access Door Unlock with key and remove the bulk load access door to load multiple tape car tridges ...

Page 20: ...rential mode for the library bus bus 0 is set from the control panel see Setting the Robotics Controller Bus Type on page 4 13 for details All drive buses are differential Figure 1 4 SCSI Ports Drive 2 bus Bus 2 Drive 3 bus Bus 3 four drive library only Drive 4 bus Bus 4 four drive library only SCSI Interface mode switches SCSI bus status indicator LEDs Single ended Differential Drive 1 bus Bus 1 ...

Page 21: ... 60 seconds Rewind 45 seconds average 90 seconds maximum 60 seconds average 120 seconds maximum Loading time to BOT for previously written tape 48 seconds average 48 seconds average Unloading time to BOT 17 seconds average 17 seconds average External Interface 8 bit SCSI 2 differential 16 bit fast wide SCSI 2 differential Internal Interface 8 bit SCSI 2 single ended 16 bit fast wide SCSI 2 single ...

Page 22: ... x 1017 bytes minimum Hard write error rate Not allowed Not allowed Undetected error rate 1 x 1030 bits read 1 x 1027 bits read MTBF 80 000 hours 200 000 hours Head life 10 000 hours 30 000 hours Power Specifications Total Power consumption 22 W average 33 W maximum 37 W average 47 W maximum 5 volt supply 5 0 V 5 maximum 2 5 A average 3 0 A maximum 5 0 V 5 maximum 3 6 A average 3 8 A maximum 12 vo...

Page 23: ... depth 5 1 4 in height with modified depth Height 3 25 in w o bezel 3 25 in w o bezel Width 5 7 in behind bezel 5 7 in behind bezel Depth 9 0 in measured from back of front bezel 9 0 in measured from back of front bezel Weight net 6 lb 7 oz 6 lb 7 oz Table 1 5 DLT Drive Specifications Continued Characteristic DLT4000 DLT7000 ...

Page 24: ...oad drive Interface SCSI 2 single ended or differential Reliability MTBF 100 000 hours MSBF robotics 1 million swaps Preventive maintenance None required Power Requirements Total power consumption 200 W typical NOTE After 30 minutes of non operation 260 W maximum the library operates in reduced power mode Line voltage 100 127 200 240 Vac Line frequency 50 to 60 Hz Physical Specifications Height 91...

Page 25: ...mpressed 30 GB 2 1 typical compression 40 70 GB 2 1 typical compression Basic description 0 5 in metal particle 0 5 in metal particle Tape length 1167 ft 1778 ft Cartridge dimensions 4 1 in x 4 1 in x 1 0 in 4 1 in x 4 1 in x 1 0 in Shelf life 30 years min 20o C 40 RH non condensing 30 years min 20o C 40 RH non condensing Usage 1 000 000 passes min 10 000 loads unloads min 1 000 000 passes min 10 ...

Page 26: ...on condensing Storage shipment 40 to 66 C drive 16 to 32 C tape 10 to 95 RH non condensing 30 to 60 C 14 consecutive days Archive 18 to 28 C 40 to 60 RH non condensing 30 to 60 C 14 consecutive days Gradient 10 C hour 10 C hour Altitude Operating 0 to 30 000 ft N A Non operating 0 to 50 000 ft N A Shock Operating 60 half sine shock impulses of 5 g s for 11 seconds in 3 axes 4 in half sine edge dro...

Page 27: ...n operating swept sine 5 10 Hz 0 5 g peak 10 50 Hz 1 g peak 50 500 Hz 3 g peak 5 500 5 Hz 1 2 octave minute in 6 axes 0 5 grms 0 to peak Non operating random packaged 2 200 Hz 1 5 grms 6 axes dwell 30 m 1 49 grms top to bottom Non operating swept sine packaged 5 150 Hz 0 5 g peak 5 150 5 Hz 1 2 oct min 6 axes with dwell at lowest natural resonance in each axes 0 5 G 0 pk 3 200 3 Hz 1 oct min 1 axi...

Page 28: ... 950 Electromagnetic emissions EN55022 CISPR 22 Class A EN50082 1 EN55024 2 IEC 1000 4 2 4kV CD 8kV AD EN55024 3 IEC 1000 4 3 3 V m EN55024 4 IEC 801 4 1kV Peak Power lines 0 5 kV Signal lines FCC 47 CFR Part 15 Class A VCCI Class A EN61000 3 2 IEC 1000 3 2 EN61000 3 3 IEC 1000 3 3 Laser EN60825 1994 IEC 825 1993 A1 Laser Class 1 ...

Page 29: ...2 1 2 Library Installation ...

Page 30: ...Choose a location 2 Prepare the necessary components 3 Install the SCSI cards 4 Connect the library to the host 5 Connect power 6 Configure the host This chapter also explains how to move or ship the library NOTE Installation must be performed by HP qualified personnel ...

Page 31: ...d rooms CAUTION Excessive dust and debris can damage tapes and tape drives Adequate clearance Positioning the library depends on how it will fit in the computer room Placed in a row of peripherals with the mailslot facing out Front 86 cm 34 in for operator access Back 56 cm 22 in for cooling and service Sides Adjacent to other cabinets roll library out to access the bulk load access door Free stan...

Page 32: ...epends on library configuration Connect drives to differential fast wide SCSI cards Connect robotics controller to a fast wide differential or a single ended SCSI card SCSI cables Required number of cables 68 pin is one per drive and one for the robotics controller Maximum cable length total is 25 meters if connected to a differential SCSI card and 6 meters for a single ended SCSI card Power cord ...

Page 33: ...tall SCSI Cards Library Installation Step 3 Install SCSI Cards Install the single ended or differential SCSI cards into the host Refer to the host user manual and the card installation instructions for information on installing the cards ...

Page 34: ...es is not supported Table 2 3 Drive SCSI Connection Options Library Model SCSI Configuration Non daisy chained Daisy chained DLT4000 2 28 Connect drive ports 1 and 2 to their own host SCSI cards Connect drive ports 1 and 2 together connect to a single host SCSI card DLT4000 4 48 Connect drive ports 1 2 3 and 4 to their own host SCSI cards Connect drive ports 1 and 2 together connect to a single ho...

Page 35: ...e a physical terminator If a physical terminator is attached and termination is set to ON the bus will be overterminated which could cause the device to function incorrectly Setting Purpose Set to Term Pwr Sends termination power to the bus ON Termination Terminates the SCSI bus functions the same as a physical terminator ON if one port on the bus is open OFF if both ports on the bus are connected...

Page 36: ...e hole grounded outlet 4 Turn on the power switch SELF TEST and NOT READY alternately appear in the display window on the library Once the power on test completes approximately 3 minutes the drive status information appears in the display window See Understanding the Display Window on page 4 4 NOTE If the drive status information does not display the power on test was not successful and DEVICE FAI...

Page 37: ...y Installation Step 6 Configure the Host Configuring the library on the host includes An HP qualified service representative must configure the library on the host This procedure includes installing drives creating device files and verifying the configuration ...

Page 38: ...d and the SCSI cables 7 Raise the leveler feet use a 1 2 inch wrench 8 Transport the library To move the library a short distance carefully roll the library to its new destination To ship the library repackage the library in the same materials and ship it in the same manner in which it was received then unpack it at its new destination CAUTION The library can be seriously damaged if it is not ship...

Page 39: ...3 1 3 Tape Cartridges ...

Page 40: ...3 2 Tape Cartridges Overview Overview Choosing Tape Cartridges Labeling Tape Cartridges Write Protecting Tape Cartridges Maintaining Tape Cartridges ...

Page 41: ...e 3 1 Supported Tape Types NOTE Hewlett Packard recommends using the HP DLTtape IV Data Cartridge See Appendix A for ordering information Cartridge Type Available Densities HP DLTtape IV Data Cartridge 20 GBytes DLT4000 drive 35 GBytes DLT7000 drive HP DLTtape III XT Data Cartridge 15 GBytes ...

Page 42: ...on of operating system If the host software does not keep track of this information create a method of doing so Slide the label into the slot on the face of the cartridge as illustrated in Figure 3 1 NOTE If bar code labels are not used and the Barcode On Off configuration is set to On the Inventory Check test performance can be significantly impacted This test runs when the library is powered on ...

Page 43: ...protect switch Left to prevent data from being written to the cartridge The orange indicator on the cartridge can be seen when the write protect switch is in the ON position see A in Figure 3 2 Right to allow data to be written to the cartridge The orange indicator on the cartridge cannot be seen when the write protect switch is in the OFF position see B in Figure 3 2 With the write protect switch...

Page 44: ...dges to any unnecessary physical shock Open cartridges lid exposing the tape to possible contamination or physical damage Touch the tape surface Take cartridges apart Use graphite pencils water soluble felt pens or other debris producing writing instruments to label cartridges Erase a label replace it instead Store cartridges in a clean safe place in their protective plastic containers when not in...

Page 45: ...4 1 4 Library Operation ...

Page 46: ...Password Setting a New Administration Menu Password Specifying SCSI Addresses Loading Cartridges Into the Library Removing Cartridges from the Library Cleaning the Tape Drives Clearing a Drive Cleaning Error Setting a Configuration Option Retrieving Performance Information Running an Internal Test Using On line Repair Troubleshooting ...

Page 47: ...r 3 16 Character Display displays information about the current operation or drive status An asterisk indicates there is a menu beneath the option Press ENTER to access the menu Press NEXT or PREV to display the menu options 4 Selection Buttons perform the following operations CANCEL cancels the current operation or option PREV scrolls the display options backward by one When held continuously the...

Page 48: ...otected cartridge inserted Status Indicators The drive is full The drive is empty The drive needs to be cleaned The tape cartridge in the drive is write protected Blank The drive is off line Activity Indicators The activity light flashes during the following operations Information is being written to the tape in the drive Information is being read from the tape in the drive The tape in the drive i...

Page 49: ...Press PREV or NEXT to display other available options First Level Options Second Level Options LOAD Loads tape cartridges into the library storage slots EJECT Ejects tape cartridges stored inside the library RELEASE DOOR Allows the bulk load access door to be unlocked ADMIN Accesses second level options INFO Displays performance information stored in the library TEST Runs internal library tests CO...

Page 50: ...40 ON OFF SET IDs LIB BUS 0 ID DRV1 BUS 1 ID DRV2 BUS 2 ID UPDATE IDs NOW DRV3 ON OFF GOOD PENDING FAILED DRV4 ON OFF GOOD PENDING FAILED RELEASE DOOR LOAD EJECT LOAD SLOT 1 LOAD SLOT 48 CLEAN DRIVES CLEAN DRIVE 1 CLEAN DRIVE 2 CLEAN DRIVE 3 CLEAN DRIVE 4 CLEAN DRIVE ALL ENTER ENTER LOAD DRIVE 1 LOAD DRIVE 4 LOAD CLEANING tape is write protected drive is empty drive is full drive is writing to tap...

Page 51: ...he security code to the factory setting To enter the password 1 Verify that the drive status displays if not press CANCEL until it does 2 Press NEXT until ADMIN displays then press ENTER 3 PSWD 000 000 000 displays and the first set of zeros flashes Press ENTER to accept this number if no password has been set or press NEXT or PREV until the set number displays Press ENTER 4 The middle set of zero...

Page 52: ...0 000 displays and the first set of zeros flashes Press NEXT or PREV until the desired number for the first part of the password displays then press ENTER 5 The second set of zeros flashes Press NEXT or PREV until the desired number for the second part of the password displays then press ENTER 6 The last set of zeros flashes Press NEXT or PREV until the desired number for the third part of the pas...

Page 53: ...ble 4 2 Default SCSI Address Settings Option Purpose Explained in SET IDs Assigns individual SCSI IDs to each drive and the robotics controller Setting the SCSI Addresses on page 4 10 VIEW IDs Displays the current drive and robotics controller settings Viewing the Current SCSI Addresses on page 4 10 SET LIB BUS Specifies single ended or differential for the robotics controller Setting the Robotics...

Page 54: ...SI ID setting for the displayed drive number and its associated BUS Press NEXT or PREV to scroll through the current address settings 7 Press CANCEL until the next operation to perform displays or until the drive status library ready state displays Setting the SCSI Addresses 1 2 3 4 ADMIN PSWD 000 000 000 SCSI IDs SET IDs A SCSI address is required for the robotics controller and each tape drive F...

Page 55: ...displays If the new settings conflict with other IDs on the SCSI bus CONFLICT ABORTED displays briefly then SET IDs displays Any changes entered are lost and previous steps must be repeated to set a new address If any buses are daisy chained together make sure the SCSI IDs are different for each device on the bus If a serial communications error is detected while trying to set the SCSI IDs DRV CON...

Page 56: ...le 4 3 SCSI Status Indicators Indication Status Steady green Port active and OK Internal on board termination enabled Flashing green Port active and OK Internal on board termination disabled No light Port not active or not configured Flashing red Bus mismatch or loss of external termination power Flashing yellow Bus offline for online drive replacement ...

Page 57: ...splays then press ENTER 3 Enter the three part numerical password see Entering the Administration Menu Password on page 4 7 4 Press NEXT until SCSI IDs displays then press ENTER 5 Press NEXT until SET LIB BUS displays then press ENTER DIFFERENTIAL displays 6 Press NEXT to toggle between DIFFERENTIAL or SINGLE ENDED Press ENTER to set the bus type DIFFERENTIAL BUS or SINGLE ENDED BUS displays brief...

Page 58: ...ss door allows several cartridges to be quickly loaded into storage slots The bar codes and storage slot locations are stored in library memory when the door is closed and the Inventory Check test runs automatically the test takes about one minute NOTE Label all cartridges before inserting them into the library See Labeling Tape Cartridges on page 3 4 for instructions Some software packages requir...

Page 59: ...ted incorrectly it is ejected CART IN WRONG displays briefly then LOAD SLOT displays 3 Select either LOAD CLEANING or LOAD SLOT the flashing number is the first available storage slot in the library LOAD CLEANING places a cleaning tape in a special reserved storage slot Do not place data storage tapes into this slot the host cannot access them When a drive needs to be cleaned a status indicator di...

Page 60: ...ded MAILSLOT EMPTY A cartridge needs to be inserted into the mailslot DEST NOW FULL A cartridge was moved into that slot before the current tape could be inserted RESERVED SECURE MS has been set This option prevents cartridges from being loaded into or removed from the library See Setting a Configuration Option on page TRANSPORT FULL The cartridge transport mechanism already contains a tape cartri...

Page 61: ...pes NOTE Some software packages require that cartridges be inserted and removed using the software If a software package manages files in the library check the software documentation before proceeding 3 Press NEXT until RELEASE DOOR displays then press ENTER 4 DOOR RELEASED READY and DRIVE STATUS each display briefly then the drive status displays 5 Unlock the bulk load access door using the key 6...

Page 62: ...Check test inventories the tape bar code labels and storage slot locations and stores them in library memory This process takes about one minute Security Configurations Some security configurations may prevent the bulk load access door from being released If a security option is enabled SECURITY ENABLED displays If the drives contain cartridges DRIVE s FULL displays after the RELEASE DOOR option i...

Page 63: ...les in the library check the software documentation before proceeding 1 Verify that the drive status displays if not press CANCEL until it does 2 Press NEXT until EJECT displays then press ENTER 3 SORT BY SLOT or SORT BY BARCODE displays Press ENTER to select or press NEXT to toggle the options EJECT SLOT SLOT or EJECT CLEANING displays A flashing number indicates the first storage slot in the lib...

Page 64: ...e mailslot is jammed If a cartridge in the mailslot cannot be removed or if the problem cannot be fixed call a service representative MAILSLOT FULL A cartridge must be removed from the mailslot before another cartridge can be ejected SOURCE NOW EMPTY The cartridge was moved from that slot before it could be ejected RESERVED SECURE MS has been set This option prevents cartridges from being loaded i...

Page 65: ...r 1 Verify that the drive status displays if not press CANCEL until it does 2 Verify that all drives are empty displays after the drive number If necessary use the mailslot to unload tapes from the drives 3 Press NEXT or PREV until RELEASE DOOR displays 4 Press ENTER DOOR RELEASED READY and DRIVE STATUS each display briefly then the drive status displays 5 Unlock the bulk load access door using th...

Page 66: ... memory This process takes about one minute Security Configurations Some security configurations may prevent the bulk load access door from being released If a security option is enabled SECURITY ENABLED displays If the drives contain cartridges DRIVE s FULL displays after the RELEASE DOOR option is chosen To open the bulk load access door when a security option prevents the door from being releas...

Page 67: ...y that the drive status displays if not press CANCEL until it does 2 Make sure all drives are empty displays after the drive number To empty the drives refer to the documentation for the software package 3 Press NEXT until ADMIN displays then press ENTER 4 Enter the three part numerical password see Entering the Administration Menu Password on page 4 7 5 INFO displays Press NEXT until CLEAN DRIVES...

Page 68: ...eaning slot contents move to the mailslot If drive error occurs such as serial communications failure FAILED displays then CLEAN DRIVES displays 7 CLEANING DRV displays where is the drive being cleaned When the drive has been cleaned CLEANED DRIVE displays briefly then CLEAN DRIVES displays NOTE If the software package controls drive cleaning the activity indicator displays after the drive number ...

Page 69: ...to the mailslot TRANSPORT FULL The cartridge transport mechanism already contains a tape cartridge Consult your software package documentation A service call may be needed MAILSLOT SENSOR Verify that the cartridge has been correctly inserted into the mailslot If the error cannot be corrected by removing and reinserting the cartridge the mailslot sensors may be bad and a service call is needed FAIL...

Page 70: ... a warranty replacement An older frequently used data tape cartridge is loaded and a drive cleaning message displays Dust from frequent tape loads and unloads has most likely built up on the tape cartridge and was deposited on the drive head Clean the outside of the tape cartridge using a damp cloth Clean the tape drive using the tape drive cleaning procedure in Cleaning the Tape Drives on page 4 ...

Page 71: ...tus displays is the drive number containing the damaged tape 2 Press NEXT until ADMIN displays then press ENTER 3 Enter the three part numerical password see Entering the Administration Menu Password on page 3 7 4 INFO displays Press NEXT or PREV until ONLINE REPAIR displays then press ENTER DRIVE POWER displays 5 Press NEXT or PREV until DRIVE STATUS displays then press ENTER DRV 1 ON GOOD displa...

Page 72: ...FF FAILED displays where is the drive number and OFF FAILED is flashing 12 Press NEXT until DRV ON GOOD displays then press ENTER 13 SETTING UP DRIVE displays briefly while the drive communication tests run then CHANGE CONFIRMED displays briefly then ONLINE REPAIR displays 14 Press CANCEL twice to return to the drive numbers and status indicators ready state 15 Try reading the damaged tape again I...

Page 73: ...play the desired configuration option then press ENTER If the configuration has multiple settings the current setting flashes Otherwise the configuration option is set and OPTION SAVED displays Configuration options are described in Table 4 8 on page 4 28 6 Press CANCEL to return to the drive status ready state Table 4 8 Configuration Options Config Name Description Default RECOVERY ON OFF ON Libr...

Page 74: ...FF Library operates in its default state which allows cartridges to be loaded and ejected OFF SECURE MAIL IN OUT This configuration determines how the mailslot functions when the SECURE configuration is set to ON or a SCSI Prevent Media Removal command has been sent IN Mailslot is rotated in so that tapes cannot be inserted or removed until SECURE is set to OFF or a SCSI Allow Media Removal comman...

Page 75: ... codes and slot locations are stored into library memory when the bulk load access door is closed and the Inventory Check test automatically runs OFF Bar codes are not recorded when the Inventory Check test runs ON LIGHT ENABLE ON OFF ON Library light turns on every time a button is pushed and stays on for 10 minutes OFF Light is always off ON Table 4 8 Configuration Options Continued Config Name ...

Page 76: ...T until the name of the log you wish to access displays then press ENTER 6 View the log then press CANCEL to return to the drive status indicators ready state Table 4 9 Information Logs Log Name Displays REVISION Library firmware revision number LIB ODOMETERS Press ENTER to select the odometer logs HOURS Number of operation hours time during which the power was on Some of the time may have been sp...

Page 77: ...y D4 REVISION Firmware revision of drive 4 four drive library only INTERFACE FW BUS NUM Press NEXT or PREV to display the interface bus number to select then view the following FAST WIDE SCSIFast wide interface bus type 8052 CKSUM Checksum of the 8052 code COBRA REV Revision of the cobra chip on the interface HARD ERROR Log entries are described after RECOVERY ERROR in this table Log of unrecovera...

Page 78: ... log for the currently displayed error or press NEXT to select the next error Log Entries Log entries for HARD ERROR SOFT ERROR RECOVERY ERROR An asterisk before the log name indicates that pressing ENTER when an error number is displayed provides more information HARDWARE ERR Indicates the cause of the failure FRU 1 Field replaceable unit most likely to be at fault FRU 2 Field replaceable unit se...

Page 79: ...s Valid for EXCHANGE movement only ODOMETER The move number in which the error occurred MICROMOVE 1 The first library micro move for the original move command issued prior to the failure MICROMOVE 2 The second library micro move for the original move command issued prior to the failure MICROMOVE 3 The third library micro move for the original move command issued prior to the failure MICROMOVE 4 Th...

Page 80: ...press CANCEL until it does 2 Press NEXT until ADMIN appears in the display window then press ENTER 3 Enter the three part numerical password see Entering the Administration Menu Password on page 3 7 4 INFO displays Press NEXT or PREV until TEST displays then press ENTER 5 Press NEXT until the name of the test to run displays then press ENTER 6 NUM LOOPS 1 displays where the 1 is flashing Press NEX...

Page 81: ... moves a tape cartridge from a randomly chosen full slot to a randomly chosen empty slot It then moves the tape back to its original storage slot This test displays FAIL if there are no cartridges in the library or if all storage slots are full The drives transport and mailslot must be empty IO MAILSLOT Makes a combination of moves with a PASS FAIL result It moves a tape cartridge from a randomly ...

Page 82: ...ot locations if the locations are known otherwise the cartridges are placed into the first available empty storage slot EMPTY PICKER Do not run test if library contains customer data cartridges Moves a tape cartridge from the cartridge transport mechanism to its home storage slot location if that location is known otherwise the cartridge is placed into the first available empty storage slot FILL P...

Page 83: ...MS 0 MB 0 MF 0 MS 0 While the cartridge is being loaded the MS status toggles between 0 and Press CANCEL to rotate the mailslot out and remove the cartridge SENSORS STARWARS 0 0 displays Each 0 indicates one path that the cartridge transport mechanism follows in front of each stack of tape cartridges If the path is clear 0 displays If the path is blocked for example because a cartridge is not inse...

Page 84: ...istrator can attempt to recover data from the damaged tape CAUTION The library drive mechanism s are inactive while this option is in use To use this option to clear a drive cleaning error 1 With CLEAN DRV displayed press CANCEL until the drive status displays is the drive number containing the damaged tape 2 Press NEXT until ADMIN displays then press ENTER 3 Enter the three part numerical passwor...

Page 85: ... then press ENTER 11 DRV OFF FAILED displays where is the drive number and OFF FAILED is flashing 12 Press NEXT until DRV ON GOOD displays then press ENTER 13 SETTING UP DRIVE displays briefly while the drive communication tests run then CHANGE CONFIRMED displays briefly then ONLINE REPAIR displays 14 Press CANCEL twice to return to the drive numbers and status indicators ready state 15 Try readin...

Page 86: ...Not all are supported on all devices The following table provides a brief description of the types of tools Table 4 11 Support Tool Characteristics Tool Type Description Self maintainer license required Supported for Drives Robotics Information tools Provides quick access to the most useful information about a device Verifiers Quickly verifies that a particular device is properly connected and fun...

Page 87: ...CSI Media Changer 2 Choose a support tool for example a verifier to run on the selected device Results appear on the system map for example on xstm a green icon indicates that a device successfully passed the test 3 If the device fails see the device Failure Log for the cause of the failure and suggested actions 4 If a test result is anything other than Successful or Failure look at the Test Activ...

Page 88: ...duct revision level and firmware revision level DRIVE INFO Displays power on hours and tape motion hours Tests TAPE VALIDATE Reads a suspect tape until either an error is detected or end of data is encountered SELFTEST Executes the DLT device s built in diagnostic selftest TUR Sends a Test Unit Ready command Utility TAPE COPY Performs a tape to tape copy UNLOAD TAPE Performs an unload sequence LOA...

Page 89: ...Transport Data Transfer or Import Export Element MODE SENSE Displays the Device Capabilities or Element Address mode page Tests TEST UNIT READY Sends a Test Unit Ready command SELFTEST Runs the power up selftest which calibrates the picker and inventories the library WELLNESS Runs the power up selftest then performs the Exercise Mechanism test see below EXERCISE MECHANISM Tests the picker s abilit...

Page 90: ...ests continued EMPTY PICKER Unloads the picker The cartridge is returned to its home location if it is known otherwise to the first available empty slot VERTICAL ENCODER Moves the picker up and down its full course of travel Utility REZERO Initialize robotics controller POSITION TO ELEMENT Position picker in front of a selected slot MOVE MEDIUM Move medium from a selected source slot to a selected...

Page 91: ...e SCSI device type single ended OR differential exists on the SCSI bus Robotics controller verify that the library SCSI mode is set correctly either single ended or differential see Setting the Robotics Controller Bus Type on page 4 13 Verify that the bus is correctly terminated The library s power failed while a cartridge was in the drive The library did not return to the drive status ready state...

Page 92: ...SPORT FULL displays The cartridge transport mechanism already contains a tape cartridge Consult your software package documentation A service call may be needed Cartridge removal attempted but an EJECT ERROR message displays Press CANCEL and try ejecting the cartridge again See Removing Cartridges from the Library on page 4 19 If the light bar on the front panel is orange cycle power to the librar...

Page 93: ...te to the tape Check the host file system access permissions Check the write protect tab on the cartridge to ensure write enabled status Check the application software Cannot read the tape Check the host file system access permissions Verify that the correct tape type is being used See Setting a Configuration Option on page 4 27 Check the application software Table 4 14 Troubleshooting Continued P...

Page 94: ...4 50 Library Operation Troubleshooting ...

Page 95: ...A 1 A Supplies and Accessories ...

Page 96: ...aler or sales office or by phoning or writing HP Direct Call 1 800 752 0900 for the location of the nearest authorized Hewlett Packard dealer To phone HP Direct call 1 800 538 8787 or write to HP Direct at the following address HP Direct Hewlett Packard attn Mail Order P O Box 1145 Roseville California 95678 See Table A 1 for a list of basic supplies and accessories ...

Page 97: ...panies see sample labels shipped in the accessories kit When ordering make sure the bar code labels meet the following specifications Message 6 character 2 alpha 4 numeric Dimensions 2 2 in x 82 in Symbology code 39 without check digit Start Stop Characters Narrow Bar 0 014 in Ratio 2 5 1 Print Quality ANSI Grade A SCSI Cables 68 pin to 68 pin 5m SCSI cable high density with thumb screws to high d...

Page 98: ...nsity with thumb screws m m with inline terminator for V Class A4801 63002 SCSI Cables 50 pin to 68 pin 1m SCSI cable high density with thumb screws to high density with thumb screws m m C2961A 5181 7705 1 5m SCSI cable high density with thumb screws to high density with thumb screws m m C2962A 5181 7706 2m SCSI cable high density with thumb screws to high density with thumb screws m m C2906A 5181...

Page 99: ...B 1 B Safety and Regulatory Information ...

Page 100: ...B 2 Safety and Regulatory Information Overview Overview This section contains important safety and regulatory information for the United States Finland Sweden European Union and Japan ...

Page 101: ...manufactured from August 1 1976 Compliance is mandatory for products marketed in the United States The labels and artwork shown below indicate compliance with CDRH regulations and must be attached to laser products marketed in the United States WARNING Use of controls adjustments or performing procedures other than those specified in this manual may result in hazardous laser radiation exposure Las...

Page 102: ...s and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense EC Radio Frequency Interference Statement Europe Only W...

Page 103: ...B 5 Safety and Regulatory Information Regulatory Information Safety and Regulatory Information EC Declaration of Conformity ...

Page 104: ...e German Sound Emission Directive from January 18 1991 Sound pressure Lp 70 dB A at operator position normal operation according to ISO 7779 1988 EN 27779 1991 type test Turvallisuusyhteenveto Laserturvallisuus LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP DLT Tape Library nauhamuistiasemat ovat käyttäjän kannalta turvallisia luokan 1 laserlaitteita Nauhamuistiasemien sisälle asennettu lasersädettä...

Page 105: ...sennettua viivakoodinlukijaa ei tule avata eikä purkaa huoltotoimenpiteiden yhteydessä VARO Nauhamuistiaseman suojakotelon ollessa avattuna saatat altistua lasersäteilylle viivakoodinlukijan toimiessa Älä tuijota säteeseen VARNING När skyddshöljet av magnetbandstationen är öppnad kan användaren utsättas för laserstrålning då streckkodläsare är i funktion Stirra ej in i strålen Tiedot viivakoodinlu...

Page 106: ...ibrary units shall not be opened or disassembled during service WARNING If the enclosure of the tape library unit is opened you may be exposed to laser radiation when the barcode reader is operating Don t stare into beam The information about the radiation characteristics of the laser diode used in the laser barcode reader Wavelength 675 nm Power 0 5 mW Laser safety class Class 2 laser Japanese VC...

Page 107: ...moving 2 10 setting SCSI addresses 4 13 shipping 2 10 library bus connecting 2 6 loading tapes 4 14 location for tape library placement of library 2 3 M mailslot loading tapes 4 15 messages display window 4 4 moving the library 2 10 O ordering supplies A 2 P password entering 4 7 power switch turning on power 2 8 2 9 problems troubleshooting table 4 46 product matrix 1 4 R regulatory information B...

Page 108: ...Index 2 Index cleaning 4 26 temperature operating 2 3 troubleshooting 4 46 type styles in this book iii U upgrade conversion offerings 1 4 V voltage 2 3 ...

Page 109: ...__________ _________________________________________________________________________________________ _________________________________________________________________________________________ ___ Check here if you would like a reply Hewlett Packard has the right to use submitted suggestions without obligation with all such ideas becoming property of Hewlett Packard ESSD Information EngineeringA4850...

Page 110: ...L FIRST CLASS MAIL PERMIT NO 256 ROSEVILLE CA POSTAGE WILL BE PAID BY ADDRESSEE Attention Information Engineering MS5668 Hewlett Packard Company Enterprise Storage Solutions Division 8000 Foothills Boulevard Roseville CA 95747 9987 Tape Tape Fold Here Please do not staple ...

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