HP Surestore Tape Library Model 2/28, User Manual

Page: 69 / 110

4-25
Library Operation
Cleaning the Tape Drives
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If the Cleaning Cartridge Will Not Load
Table 4-6 Error Messages When Loading Cleaning Cartridges
Message Cause
LOAD ERROR
The cartridge may have been inserted incorrectly or a mechanical error
may have occurred. A service call may be needed.
MAILSLOT EMPTY
A cartridge needs to be inserted into the mailslot.
TRANSPORT FULL
The cartridge transport mechanism already contains a tape cartridge.
Consult your software package documentation. A service call may be
needed.
MAILSLOT
SENSOR
Verify that the cartridge has been correctly inserted into the mailslot. If the
error cannot be corrected by removing and reinserting the cartridge, the
mailslot sensors may be bad and a service call is needed.
FAILED
The cartridge could not be pulled into the mailslot. If the error cannot be
corrected by removing and then reinserting the cartridge, a service call is
needed.