Hardware Problems
HP Servers Troubleshooting Guide
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HP CONFIDENTIAL
Writer: Ted Weiman File Name: c-ch2 Hardware Problems.doc
Codename: Generic TSG Part Number: 161759-007 Last Saved On: 11/19/02 9:31 AM
Audio
Use Table 2-15 to troubleshoot audio problems.
Table 2-15: Audio Problems
Problem Possible
Cause Possible
Solution
If the speaker has a
cable, it is not properly
connected.
Be sure that the speaker cable is
connected. Refer to your server-specific
user documentation. You can access the
documentation from the following
website:
www.compaq.com/support/servers
Select your server, and then look in the
Manuals
section.
Server does not beep
during POST.
Server does not have
internal speakers.
Continue booting the system. Some
servers do not have internal speakers
and thus do not generate beeps during
POST.
Printers
Use Table 2-16 to troubleshoot printer problems.
Table 2-16: Printer Problems
Problem Possible
Cause Possible
Solution
Printer is not powered up
or online.
Power the printer up and be sure that it is
online.
The correct printer
drivers for your
application are not
installed.
Install the correct printer drivers for your
application.
Printer does not print.
Printer network
connection is not
established.
Make the proper network connections to
the printer.
continued