background image

3.

In HP Cutter Control, search for the cutter. The application searches the LAN by default; if that fails, you can 

connect by USB cable. The cutter details should appear in the Machine Info screen.

4.

Click Actions > Upgrade firmware.

5.

Download the firmware update file.

6.

Restart the cutter.

You can alternatively download the latest firmware from 

https://support.hp.com/us-en/drivers

.

46

Chapter 6   Maintenance

ENWW

Summary of Contents for 54 Basic Cutter

Page 1: ...HP Latex Cutter Series User Guide ...

Page 2: ...P products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Trademarks Microsoft and Windows are U S registered trademarks of Microsoft Corporation ...

Page 3: ...When you need help 10 3 Load the substrate 12 Position the pinch rollers 16 Calibrate the substrate 17 Adjust cutting parameters 18 Perform length calibration 20 Change the user 21 4 Cut the substrate 23 Introduction 23 HP barcode 23 Automate tasks 23 Job types 26 Calibrations 26 Change the origin 27 Extended load 27 Cut types 28 Detailed OPOS operations 28 5 Detailed operation of the cutter 32 In...

Page 4: ...Troubleshooting 47 Cutting quality is not satisfactory 47 Substrate is drifting and you have tracking issues 47 Substrate jams 47 Cutter cannot detect HP barcode or registration marks 48 8 Accessories 49 Order accessories 49 Set the tool type 50 9 Specifications 51 Cutter dimensions 51 Shipping dimensions 51 Substrate dimensions 51 Performance 52 Firmware 53 Environment 53 Electrical 53 Index 54 i...

Page 5: ...1 Introduction Welcome to your cutter Cutter models Documentation Safety precautions Main cutter components Turn the cutter on and off Connect the cutter to a computer Front panel ENWW 1 ...

Page 6: ... Raster Image Processor RIP software which should be run on a separate computer RIP software is available from various different companies Included in the box is a license for the HP FlexiPrint and Cut RIP supporting Print and Cut and Direct Cut workflows Cutter models HP 54 Basic Cutter HP Latex 54 Cutter and HP Latex 64 Cutter Supplied with the cutter HP standard blades 2 HP cut off knife HP 3 i...

Page 7: ...power cord or plug is damaged The cutter has been damaged by an impact There is any mechanical or enclosure damage Liquid has entered the cutter There is smoke or an unusual smell coming from the cutter The cutter has been dropped The cutter is not operating normally Turn off the cutter in either of the following cases During a thunderstorm During a power failure Take special care with zones marke...

Page 8: ...f the cutter Mechanical hazard The cutter has moving parts that could cause injury To avoid personal injury take the following precautions when working close to the cutter Keep your clothing and all parts of your body away from the cutter s moving parts Avoid wearing necklaces bracelets and other hanging objects If your hair is long try to secure it so that it will not fall into the cutter Take ca...

Page 9: ...oving part Keep your fingers and other body parts away from this area This label is located on the scan axis Fuse caution label For continued protection against risk of fire replace the fuse only with one of the same rating Double pole Neutral fusing This label is located near the power inlet at the rear Caution Always leave the pinch rollers in the upper positions when the cutter is not in use Th...

Page 10: ...e model 2 Front panel 3 Pinch roller lever 4 Substrate drive sleeves the number of sleeves depends on the model 5 Tool carriage and OPOS sensor 6 Cutting strip 7 Substrate sensor 8 Screws to secure the cutter base 9 Substrate basket 6 Chapter 1 Introduction ENWW ...

Page 11: ... rollers 2 Pinch roller lever 3 Fuse box 4 Power on off switch 5 AC power socket 6 USB port 7 LAN port 8 Screws to secure the cutter base 9 Casters 10 Substrate basket 11 Roll guide bushes ENWW Main cutter components 7 ...

Page 12: ...s press then System Setup Configuration IP Config DHCP or Static If you select Static you must enter an IP address and network mask USB connection The USB cable should be no longer than 5 m 16 ft Procedure for Microsoft Windows 1 Turn off the cutter 2 Ensure that you have administrative rights on the computer and that User Account Control is deactivated or set to its lowest level 3 Click Install U...

Page 13: ...value displayed without an asterisk it is not the saved value The various menu and submenu items are always presented in a loop which means that when the last menu or submenu item is displayed pressing the appropriate key will automatically take you back to the first item of the same menu or submenu WARNING Whenever you press a key it may initiate an internal test or movement of the head or substr...

Page 14: ...go latex115 solutions HP Support http www hp com go latex115 support Registration and communication with HP http www hp com communities HPLatex The Quick Response QR code images found in some parts of this guide provide links to additional video explanations of particular topics When you need help In most countries support is provided by HP support partners usually the company that sold you the pr...

Page 15: ...can replace them Using this program you can replace parts at your own convenience Convenient easy to use An HP Support Specialist will diagnose and assess whether a replacement part is required to address a defective hardware component Replacement parts are express shipped most in stock parts are shipped the very same day you contact HP Available for most HP products currently under warranty or co...

Page 16: ...rolls and sheets of substrate into the cutter Sheets can be loaded from the front or the rear rolls must be loaded from the rear NOTE There are different cutter models Your cutter may not correspond exactly to the model shown in the illustrations Load a roll 1 Raise the pinch rollers with the pinch roller lever arm which is located at the right hand side of the cutter next to the front panel 12 Ch...

Page 17: ...uide The flange guides can be moved laterally on the roller If the flanges are not used this is not recommended because then tracking is not guaranteed then make sure that the roll is situated between the two flange guides 5 Start feeding the substrate in from the rear of the machine Pass the substrate underneath the pinch rollers towards the front of the cutter 6 Position the left substrate edge ...

Page 18: ... substrate s outer edges 1 Then pull the substrate while holding the flange at the back so that the substrate is tight If this procedure does not work because the substrate is too narrow to reach the long drive sleeve position the left substrate edge over the second left drive sleeve and position the right substrate edge somewhere over the long drive sleeve Continue moving the left pinch roller to...

Page 19: ...he cutter will unroll the substrate automatically as needed Load a sheet 1 Place the sheet in front of the cutter and make sure that it is correctly aligned using the alignment marks at front and rear 2 Raise the pinch rollers with the pinch roller lever arm which is located at the right hand side of the cutter next to the front panel 3 Start feeding the substrate in from the rear of the machine P...

Page 20: ... cutter is not being used The cutter s minimal loading procedure consists of the following actions for every kind of job It measures the width of the substrate It unwinds the substrate for a length equal to the width between the two pinch rollers It makes a simultaneous 45 axial move of the drive drum sleeves and cutting head The cutter is now ready to receive jobs from the computer When receiving...

Page 21: ...somewhere over the long drive sleeve Click positions are located at the edges of the sleeve area marked with a white triangular label CAUTION Always leave the pinch rollers in the up position when the cutter is not in use Leaving the pinch rollers in the down position for a long time will create a flat spot on the pinch rollers which will seriously degrade tracking performance and cutting quality ...

Page 22: ...ut the sensor on the white area appears on the screen 7 Use and to maneuver the knife on top of a white area which should be at least 3 3 cm 1 2 1 2 in 8 Press to confirm 9 Use and to maneuver the knife on top of a black area approximately in the middle and slightly to the bottom right 10 Press to confirm The cutter makes a circular movement while it measures the reflection of the marker color It ...

Page 23: ...fibers of the backing material Because the knife pressure setting depends on the thickness and type of substrate to be cut adjusting the knife pressure will require some practice In general the knife depth must be increased when using thicker types of vinyl and decreased when using thinner types of vinyl 5 Press twice to leave the knife pressure menu After setting the cutting depth and or the knif...

Page 24: ...Press 4 Press or to scroll through the menu until you reach Settings NOTE Velocity is the main speed parameter The default value for the three other parameters is AUTO This means that they are linked to velocity which is the speed when the tool is down The AUTO parameters can be set individually but will then cease to be linked to the velocity parameter Perform length calibration The cutter has be...

Page 25: ...ion 8 Use and to change the value on the screen to the length that you measured between the two lines along the length of the vinyl roll 9 Press to confirm 10 Use and to change the value on the screen to the length that you measured between the two lines across the width of the vinyl roll 11 Press to confirm 12 Press twice to leave the menu Change the user There are four user configurations all of...

Page 26: ... appears on the screen 7 Press or to change the user 8 Press to confirm An asterisk appears by the user name indicating that it is now selected 9 Press twice to leave the menu NOTE Velocity is the main speed parameter The default value for the three other parameters is AUTO This means that they are linked to velocity which is the speed when the tool is down The AUTO parameters can be set individua...

Page 27: ...ately and to compensate for skew and deformation Frame Top and bottom lines that help to compensate for bow deformation and identify the job to be cut Automate tasks During normal OPOS jobs you need only set the tool above the first mark to start the job OPOS allows you to automate certain tasks thus reducing user intervention and production time There are several types of automation Automatic sta...

Page 28: ...POS origin is set to Mark This is the default setting On receiving an OPOS job from the computer the cutter prompts you to set the tool above the first mark and press The cutter then starts searching for the OPOS mark around that position OPOS origin is set to Current position On receiving an OPOS job from the computer the cutter immediately starts looking for the mark when it gets an OPOS job fro...

Page 29: ...ifferent jobs on the same sheet or roll with different justifications the carriage should be placed as shown below You can start the procedure from the computer or from the cutter s front panel ENWW Automate tasks 25 ...

Page 30: ...hed and continues to contour cut This is repeated until all contour cut jobs on the loaded roll are done Job types There are different kinds of jobs mainly print and cut jobs and direct cut jobs both are prepared at the computer with the software provided When you start a direct cut job the cutter will start to cut immediately so make sure you have the substrate loaded before sending it to cut Pri...

Page 31: ...al origin The X and or Y value toggles Press if you have reached the desired origin The cutter comes online and is ready to receive data from the computer Or press to cancel The cutter moves to its original origin and comes online Extended load The extended load function makes it possible to define the limits of the Y axis so that the cutter can cut outside the pinch rollers Substrate has to be lo...

Page 32: ...e substrate to remain connected together when the job is finished the cut pieces can be torn out Although this can be done with any shape it is reliable only with simple shapes See Cut through on page 30 Detailed OPOS operations Load the print into the cutter Load the print into the cutter as usual see Load the substrate on page 12 Make sure the marker indicating the origin is situated at the bott...

Page 33: ... after the parameters are sent If the software does not do this initiate the loading sequence from the cutter s front panel Register the markers manually 1 Turn on the cutter and load the substrate 2 Press 3 Press System setup appears on the screen Press 4 Press or to scroll through the menu until you reach Actions Press 5 Press or to scroll through the menu until you reach Media alignment Press A...

Page 34: ...length Full velocity Half pressure and Half length 6 Press or to change the value of the chosen parameter 7 Press to confirm An asterisk appears by the value indicating that it is now selected NOTE FlexCut does not have to be set to On if the cutting software can distinguish between contour cut lines and FlexCut lines TIP It is difficult to give recommended settings for FlexCut For a standard self...

Page 35: ...ith satisfactory results NOTE FlexCut parameters are always metric regardless of the value of the Units parameter TIP When cutting through parallel lines are recommended to be at least 1 cm away from each other Otherwise while cutting the second line the first line may come loose and cause trouble 10 Press to confirm 11 Press to leave the FlexCut menu 12 Press or to scroll through the menu until y...

Page 36: ...the cutter s front panel The commonly used front panel operations have already been described in this guide This chapter may be used as a reference to locate a particular parameter setting or test including the less frequently used items The menu system consists of the main menu and the four system setup menus 32 Chapter 5 Detailed operation of the cutter ENWW ...

Page 37: ...ENWW Introduction 33 ...

Page 38: ...ss to confirm The value can be set between 1 mm and 50 mm FlexCut FlexCut can be set to Off Fast or Accurate When the cutter is set to Fast or Accurate it will alternately cut a certain length with full pressure and a certain length with reduced pressure The advantage of the FlexCut feature is that it cuts completely through the substrate Moreover it also allows the material to stay together by me...

Page 39: ...gher knife pressures Higher knife pressures need lower cutting speed With this parameter the velocity of FlexCut can be set independently from the normal cutting velocity See Cut through on page 30 for more details Tool How to change tools is explained in Set the tool type on page 50 System setup Press to access the remaining parameters and internal tests Actions Confidence test The confidence tes...

Page 40: ...p or down the cutter cuts a bit further The illustration below shows what overcut can do with a tangential knife A sample cutout with a drag knife would show fewer overcuts as there would be fewer up downs usually only one per curve letter The overcut setting can be disabled 0 or set to any value between 0 off and 10 One unit is about 0 1 mm 0 004 in Press Use or to change the value Press to confi...

Page 41: ...enu of the Panels menu but because of its importance it is explained separately There are three options in this menu Off When vector sorting is set off the cutter does no optimizing of the vectors This is used when the intelligence of the cutter driver is preferred Directional If set to directional the vectors are optimized for the cutting direction substrate advance This is used when the cutting ...

Page 42: ...ained in Calibrate the OPOS sensor on page 48 Configuration LAN This option displays the cutter s LAN settings Language This submenu is used to select the language to be used on the front panel When the cutter is new it asks you to choose a language but you can change it at any time with this option The available languages include English Spanish French Dutch Italian German and Polish Press Use or...

Page 43: ...wo markers in the X direction OPOS origin is explained in OPOS origin on page 24 Factory defaults This option restores all parameters to the values originally set in the factory USB class USB class can be set to USB port 1 Printer uni unidirectional Printer bidi bidirectional USB port 2 USB port 3 or USB port 4 Printer uni and Printer bidi are for use with printer adaptors with either network or w...

Page 44: ...tating the graphic s contour This alignment method requires you to specify the origin and one point along the X axis Distance parameters are not required X alignment is the easiest alignment method XY alignment compensates for errors in graphic rotation and skew Skew errors occur when the graphic s X and Y axes are not perpendicular This alignment method requires you to specify the origin and one ...

Page 45: ...come clogged with accumulated residue from the substrate liner This may cause the substrate to slip between the pinch rollers and the drive sleeves resulting in decreasing traction 1 Make sure there is no substrate loaded in the cutter 2 Turn off the cutter and disconnect it from the mains Raise the pinch rollers 3 Put a pinch roller above the sleeve that needs to be cleaned Make sure it is the ou...

Page 46: ...are located in the same place at the top and bottom of the guide The illustration below shows the top of the Y guide Over time there may be some accumulated residue on these sliding surfaces and on the rollers of the tool carriage Clean the sliding surfaces 1 Turn off the cutter 2 Take a soft cloth dampened with isopropyl alcohol or mild detergent NOTE If you are in an area such as California that...

Page 47: ... drag knife 1 Remove the aluminum piece from the plastic knife holder 5 by turning the knurled adjustment knob 3 counterclockwise until the aluminum piece comes out of the holder 2 Insert the conical non cutting end of the knife into the opening in the narrow end of the holder Gently push the knife all the way in 3 Turn the holder upside down and tap it lightly on a solid surface to ensure the kni...

Page 48: ...f the knife shows signs of wear Typical offsets 0 41 0 45 for standard knives 0 49 0 52 for the 60 degree knife 0 90 0 97 for sandblast knives NOTE A sandblast knife should be used when the substrate is thicker than 0 25 mm 0 01 in Change the offset 1 Turn on the cutter load substrate and mount the tool 2 Press 3 Press or to scroll through the menu until you reach Knife offset Press The current of...

Page 49: ... 1 To remove the fuse 3 lightly pry the fuse holder release clip 2 in the direction opposite the power switch The fuse holder will pop free 2 Remove the fuse holder 3 Pull the fuse from the holder 4 Put the new fuse in the holder and clip the holder back into place Update the firmware IMPORTANT Do not turn off the cutter during the firmware update process 1 Ensure that you have HP Cutter Control i...

Page 50: ...ls you can connect by USB cable The cutter details should appear in the Machine Info screen 4 Click Actions Upgrade firmware 5 Download the firmware update file 6 Restart the cutter You can alternatively download the latest firmware from https support hp com us en drivers 46 Chapter 6 Maintenance ENWW ...

Page 51: ...cut job will be of low quality 6 Check other parameters such as OptiCut TurboCut Overcut and FlexCut which could also influence the cutting quality 7 Replace the knife 8 Check the cutting strip The cutting strip will also wear down because the knife is always cutting in the same central position of the cutting strip A small dent is created in places on the cutting strip when the strip needs to be ...

Page 52: ... during barcode and marker detection Calibrate the OPOS sensor 1 Turn on the cutter and load black vinyl with white backing IMPORTANT Black vinyl with white backing must be used when calibrating OPOS The substrate calibration setting should be set to the default value 2 Set the head s origin above a clean blank part of the vinyl 3 Press 4 Press System setup appears on the screen Press 5 Press or u...

Page 53: ...ex Standard Blade Kit 1UP44A HP Latex Specialty Blade Kit 1UP45A HP Latex 2 in Media Holder Kit 1UP27A HP Latex Cutter Extended Kit 1UP26A HP Latex Standard Blade Kit HP Latex Standard Blades are used to cut most common print and cut substrates such as self adhesive vinyl This kit contains five blades and a cutting strip HP Latex Standard Blade Kit HP Latex Specialty Blades are used to cut some tr...

Page 54: ...pen holders Set the tool type The cutter is supplied with a knife and alternative tools are available as accessories All tools have one parameter in common the pressure Other parameters are specific to the tool Tool parameters can be changed by changing them for the current user or by changing the user NOTICE The cutter will perform as specified only if a genuine HP tool is installed Do not replac...

Page 55: ...utter Height 670 mm 26 4 in 670 mm 26 4 in Width 1880 mm 74 0 in 2110 mm 83 1 in Depth 480 mm 18 9 in 480 mm 18 9 in Weight 69 kg 152 lb 78 kg 172 lb Substrate dimensions HP 54 Basic Cutter HP Latex 54 Cutter HP Latex 64 Cutter Minimum width 280 mm 11 0 in 180 mm 7 1 in 180 mm 7 1 in Maximum width 1372 mm 54 0 in 1410 mm 55 5 in 1635 mm 64 4 in Pinch rollers 3 4 4 Maximum working width 1350 mm 53 ...

Page 56: ...ranteed in oversized mode Performance This performance is achieved with wax backed vinyl 0 05 mm 0 002 in thick total thickness not more than 0 25 mm 0 01 in Cut type Drag knife with TurboCut and Tangential emulation modes Cut width 135 cm 53 1 in for the HP Latex 64 Cutter 158 cm 62 2 in for the HP Latex 54 Cutter Cut speed Up to 113 cm s 44 in s diagonal Up to 84 cm s 33 in s for substrates wide...

Page 57: ...re requisite to obtain high cut quality Additionally substrate expansion or contraction may occur as a result of temperature variations To improve the dimensional stability of substrate let it stabilize to the current environmental conditions before use for a minimum period of 24 hours Electrical The power entry module detects the line voltage and switches automatically between 100 V and 240 V Inp...

Page 58: ...P Customer Care 10 J job direct cut 26 print and cut 26 K kiss cut 28 knife depth 18 knife pressure 18 knife replacement 43 L labels warning 5 LAN connection 8 length calibration 20 links 10 M manuals 2 markers register 29 O offset 44 on off 8 OPOS calibration 48 OPOS origin 24 OPOS settings how to change 29 origin 27 P pinch rollers position 16 power on off 8 pressure 18 print and cut 26 Q QR cod...

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