Make sure the IP address entered is the correct IP address for the printer.
●
Check the cables for the appliance and the printer to make sure they are connected and
secure.
●
Failed DNS name resolution (301)
Level: Critical Error
Category: Networking
Description:
The IP address and hostname of the printer were incorrect (see the
.
●
The DNS server configuration was incorrect.
●
Action: One or more of the following may apply:
Use the IP address rather than the hostname.
●
Check the IP address and hostname of the printer on the
in the
web interface.
●
Check the DNS Address and DNS Domain Name on the
.
Note that only alphanumeric characters with no spaces are allowed. Dashes ( - ) and
periods ( . ) are also accepted.
●
Verify that the domain controllers, WINS servers, and printers have valid DNS entries.
Failure to resolve DNS names can cause the appliance to not function properly. For
example, if the appliance cannot resolve the Domain Controller's name to an IP address,
it cannot authenticate users.
You should verify that the domain controllers, WINS servers, and printers all have valid
DNS entries. A valid DNS entry requires an entry in both the forward and reverse lookup
tables on the DNS server to enable the resolution from the DNS Domain Name
(printers.my.com) or from the IP address.
●
Permission denied- host not allowed print access to printer (302)
Level: Error
Category: Security
Description: The client computer sending the print job was not allowed to make LPD
connections to the printer.
Action: One or more of the following actions may apply:
On the
, add that host's IP address or DNS Domain Name to the list of
allowed hosts.
●
Monitor the log file for additional unauthorized access attempts.
●
Cannot route print job to printer- network path not found (303)
