Troubleshooting 261
Issue Resolution
The Discover Wizard
does not discover
console switches.
Erase the IP address in the From Address: and the To Address: fields and enter the
correct information.
The Discover Wizard is
taking a long time to
scan a range of IP
addresses.
It takes 4 seconds to scan each IP address. Enter a smaller range of IP addresses.
You get a login failure
when LDAP is enabled.
Resolve the following:
•
The search credentials (DN and password) are not valid.
•
An invalid authentication mode (not basic, attribute, or group) is requested.
•
The group container cannot be found in the directory (Group Mode only).
•
The target computer cannot be found (Group Mode only).
You might also get this login failure when the LDAP client cannot contact any LDAP
server or DNS server.
After enabling Bootp
(in the Settings
Category) the Discover
Wizard does not get
an IP address or a
random IP address is
given.
The IP address must be statically assigned to the MAC address of the console switch.
The DHCP server must be enable to respond to Bootp.
The Video Session
Viewer is distorted
when a serial interface
adapter is connected.
Select
Tools>Automatic Video Adjust
in the Video Session Viewer.
You get an "Access
cannot be granted due
to Authentication Server
errors" error when
correct user name and
password is used while
using LDAP for
authentication and
authorization.
•
Verify that the console switch or interface adapter is named exactly the same as
in the LDAP directory.
•
Review the tutorial to gain a better understanding of LDAP functionality. For more
information, see "HP IP Console Switch directory services integration setup
tutorial (on page
277
)."
The Linux HP IP
Console Viewer is
taking a while to
startup.
•
Verify that the loopback interface is up.
•
Verify that the /etc/hosts contains a 127.0.0.1 localhost entry.
When connecting to
the HP 16- and 48-Port
Serial Console Switch, I
am getting an extra
line feed.
You must resolve the extra line feed by entering:
port x set out if=strip
port x set flow=XonXoff
Unable to see local
USB devices remotely.
Local devices only able to be seen on local OSD.
Unable to see remote
devices on local OSD.
Remote devices only seen on client machine.
Summary of Contents for 1x1x16 - IP Console Switch KVM
Page 1: ...HP IP Console Viewer User Guide Part Number 409053 003 July 2008 Third Edition ...
Page 50: ...Managing KVM console switches 50 Unlocking an account 1 Select Users ...
Page 176: ...Organizing the system 176 Serial console switch General tab Server General tab ...
Page 181: ...Organizing the system 181 KVM console switch Network tab Serial console switch Network tab ...
Page 259: ...Using the on board Web interface OBWI 259 5 Click Save ...
Page 264: ...Troubleshooting 264 2 Select Install Certificate ...
Page 268: ...Troubleshooting 268 3 Select Install Certificate ...
Page 296: ...LDAP client behavior overview 296 ...