Honeywell PM23c, User Manual, Page: 96 / 164

Chapter 5 – Troubleshoot the Printer
86 PM23c, PM43, and PM43c Mid-Range Printer User Manual
Out of Ribbon Load ribbon in the printer.
Out of Media Load media in the printer.
Ribbon Low The diameter of the remaining roll of media is
lower than the specified value in the Ribbon Low
Diameter setting. Replace the ribbon.
Media Low The diameter of the remaining roll of media is
lower than the specified value in the Media Low
Diameter setting. Replace the media.
Ribbon Installed The printer is configured as a direct thermal
printer and thermal transfer ribbon is installed.
Remove the ribbon or configure the printer for
thermal transfer media.
Printer in Pause
Mode A print job is paused from the front panel. Press
the
Print button to resume printing.
Printer in Menu
Mode A user entered a menu from the front panel. Press
the
Home button to return to the Ready screen.
Application Break Fingerprint only. An application breaks
uncontrolled.
Print Job Complete A print job has been successfully completed.
Odometer (Printer) The printer has reached a limit set in the
Odometer (Printer) setting in Maintenance Alerts
for the amount of media to print before being
alerted.
Odometer
(Printhead) The printhead has reached a limit set in the
Odometer (Printhead) setting in Maintenance
Alerts for the amount of media to print before
being alerted.
Odometer (User
Resettable) The printer has reached a limit set in the
Odometer (User Resettable) setting in
Maintenance Alerts for the amount of media
printed since the last reset.
Printhead Too Hot The printhead is overheated and needs to cool
down. Wait for printing to resume automatically.
Printhead Not
Detected The printer is not detecting the printhead. Check
to make sure the printhead is installed and that the
printhead cable is firmly connected to the
printhead.
Maintenance and Error Alerts (continued)
Error Alert Solution