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Honeywell PM23c User Manual Download Page 95

Chapter 5 – Troubleshoot the Printer

PM23c, PM43, and PM43c Mid-Range Printer User Manual

85

About Alerts

To help maintain the printer, you can configure the printer to send alert 
messages when certain conditions occur. For example, the printer can 
send a message when the odometer reaches a certain value, or if the 
printhead is lifted during printing.

There are three types of alerts:

•

Error alerts

•

Information alerts

•

Warning alerts

You configure alert settings in the printer web page. Alert messages can 
be sent to an email address, an SNMP trap, or both. You can enable or 
disable each type of alert, set the number of times the alert is repeated, 
set the unit of measure that determines how often the alert is sent, and 
change the default text message for the alert.

Configure Error Alert Notification

The way you receive error alerts is determined by the notification method 
you configure. You can choose between receiving notifications by SNMP 
trap, email, or SNMP trap + email. To configure the way you are notified 
about error alerts:

•

From the printer Main Menu, select 

Settings > System Settings > 

General > Alert Notification Method

.

•

From the printer web page, login and then click the 

Configure

 tab 

 > 

System Settings > General > Alert Notification Method

.

Maintenance and Error Alerts

Use these tables to understand and troubleshoot some common error 
alerts you may receive and how to fix them.

Maintenance and Error Alerts

Error Alert

Solution

Label Not Taken

Printing has been stopped because a label is 
obstructing the label taken sensor. Remove the 
label to resume printing.

Printhead Lifted

Lower the printhead.

Summary of Contents for PM23c

Page 1: ...PM23c PM43 PM43c Mid Range Printer User Manual ...

Page 2: ...nishing performance or use of this material HII disclaims all responsibility for the selection and use of software and or hardware to achieve intended results This document contains proprietary information that is protected by copyright All rights are reserved No part of this document may be photocopied reproduced or translated into another language without the prior written consent of HII Tradema...

Page 3: ...he Print Button 6 About the Icon Front Panel 7 About the Full Touch Display Front Panel 9 About the Ready Screen 10 About the Main Menu 12 How to Navigate in the Main Menu 13 About the Onscreen Keypads 13 About the Printer Wizards 15 About Printer Command Languages 16 About Fingerprint 17 About Direct Protocol 17 About IPL 17 About ZSim 18 About DSim 18 About Smart Printing 18 How to Set the Print...

Page 4: ...Printing 33 Load Media for Cut Off Printing 33 About Ribbon 35 Load Ribbon 36 About Test Labels 37 Print a Test Label with the Icon Printer 38 Print a Test Label with the Full Touch Printer 38 Calibrate the Screen 38 Create and Print Labels 39 How to Print on RFID Media 39 About RFID Tag Position 40 Run the RFID Calibration Wizard 40 Calculate RFID Tag Position 41 3 Connect the Printer 43 About Pr...

Page 5: ...rinter from the Main Menu 62 Restrict Access to the Main Menu 63 Configure the Printer from the Web Page 64 Configure the Printer with PrintSet 5 65 How to Configure the Printer with Programming Commands 66 How to Configure the Printer with SmartSystems 66 Configure the Printer with Touchless Configuration 66 About Uploading Fonts Images Applications Formats and Web Pages 67 Upload Fonts Images Ap...

Page 6: ...oubleshoot Printer Problems and Find Solutions 88 How to Restore Printer Defaults 93 Restore Defaults from the Printer Web Page 93 Restore Defaults from the Main Menu 94 Restore Defaults with a Hardware Based Reset 94 How to Upgrade the Printer Firmware 95 Download the Printer Firmware Update 95 Upgrade Firmware from the Printer Web Page 96 Upgrade Firmware from a USB Storage Device 96 6 Maintain ...

Page 7: ...e 122 USB Host Interface 122 Ethernet Interface 123 B Default Settings 125 Default Configuration 126 Serial Port Settings 126 Ethernet Settings 127 Wireless 802 11 General Settings 128 Wireless 802 11 Network Settings 129 Wireless 802 11 Security Settings 130 Bluetooth Settings 133 Media Settings 134 Print Quality Settings 138 General System Settings 138 Display and Audio Settings 140 System I O S...

Page 8: ...Contents x PM23c PM43 and PM43c Mid Range Printer User Manual ...

Page 9: ...Telephone www honeywellaidc com locations For our latest contact information please check our website Product Service and Repair Honeywell International Inc provides service for all of its products through service centers throughout the world To find your service center go to www honeywellaidc com and select Support Contact Support Service and Repair Contact your service center to obtain a Return ...

Page 10: ...ut your fingers inside the print mechanism when the power is on Caution Double pole neutral fusing Caution Do not spray the printer with water If you are using a hose to clean the premises in an industrial environment remove the printer or protect it carefully from spray and moisture Caution Make sure you place the printer on an even surface that can safely support its weight and supplies Caution ...

Page 11: ...1 1 About the Printer This chapter introduces the PM23c PM43 and PM43c printers and includes descriptions of printer features and basic operation ...

Page 12: ...s include Print speeds of up to 10 ips 406 dpi printhead and 12 ips 203 and 300 dpi printhead USB host port for connecting storage devices scanners or keyboards USB device port for connecting to a desktop PC Support for printer programming languages including Intermec Fingerprint Intermec Printer Language IPL Direct Protocol DSim and ZSim A wide range of printer accessories CCXv4 certified Note Th...

Page 13: ...ures Use these illustrations to familiarize yourself with the PM23c PM43 and PM43c printers Most of the illustrations in this manual show the PM43 printer The internal parts and back connectors are the same for all printer models Front View of PM43 Printer 5SER INTERFACE EDIA COVER 0RINT BUTTON ...

Page 14: ... Mid Range Printer User Manual Internal View of the PM43 Printer Back View of the PM43 Printer 0RINTHEAD LEVER AP SENSOR ADJUSTMENT WHEEL 2IBBON TAKEUP 2IBBON SUPPLY EDIA HANGER N OFF SWITCH THERNET PORT 23 SERIAL PORT 53 DEVICE PORT 53 HOST PORT 0OWER ...

Page 15: ...the full touch display also has a USB port on the front panel About the Ready to Work Indicator The Ready to Work indicator on the front of the printer turns on when the printer is ready to print Ready to Work Indicator Location Ready to Work Indicator Status Description On Printer is ready for a print job Blinking Printer is not ready for a print job Off Printer is turned off not communicating or...

Page 16: ...Press the Print button during startup to enter Calibration mode or to restore defaults if the printhead is lifted Ready Press the Print button to advance media If the print key feature is enabled on press the Print button to reprint the last print job Press and hold the Print button for more than two seconds to perform the action defined by the Hold Feed Button Action setting Printing Press the Pr...

Page 17: ... Panel on a PM23c PM43 and PM43c Printer Use this table to understand what it means when an icon lights up 1 1 Names and Descriptions of Front Panel Icons Icon Name Color Description Wi Fi Communications White Wireless signal Off Wireless radio disabled or not installed Connectivity Flashing white Sending or receiving data Off No data is being sent or received Bluetooth White Bluetooth is enabled ...

Page 18: ...igured to use ribbon Printhead Hot Red The printhead is too hot Off The printhead temperature is normal and the printer is ready for printing Printhead Lifted Red Printhead is lifted Off Printhead is lowered General Error Red There is a printer problem not associated with one of the other icons Off There are no general errors Pause White The printer is paused Off The printer is not paused Maintena...

Page 19: ...nt Panel on a PM43 and PM23c Printer The full touch screen is a resistive touch panel that supports touch input with fingers gloved hands or a stylus You only need to touch the screen once to make a selection Use the keys on the front panel to enter information into the screen or to navigate the Main Menu if the touch screen is not working properly All of the full touch display printers contain th...

Page 20: ...Keypad Navigation Shortcut Keys Enter the Main Menu period minus Arrow Up 8 Arrow Down 2 Arrow Left 4 Arrow Right 6 Enter in Menu Enter button Break in Fingerprint Application Orange C Note Icons for Wi Fi and Bluetooth status appear only when the optional Wi Fi Bluetooth module is installed The IP address appears when the printer is connected to an Ethernet or wireless network If there is not Eth...

Page 21: ...ng related settings and system information Wireless Connection icon This icon appears when the Wi Fi Bluetooth module is installed in the printer and indicates the strength of the wireless network connection Strong Good Weak No signal 802 11 is turned off Press the icon to view status and signal strength Data transfer icon Blinks when data is moving through an interface connection to the printer P...

Page 22: ... appears in the Main Menu only if the printer is using Fingerprint or Direct Protocol as the command language Select Settings to view and change printer settings Select Tools to print test labels manage a connected USB storage device restore printer default settings or save and load printer profiles Select Wizards to see a list of wizards that help you configure printing or communication settings ...

Page 23: ... select Use the onscreen keypads to enter data for the settings About the Onscreen Keypads You can use the onscreen alphanumeric or numeric keypads to make changes to your settings Alphanumeric Keypad Main Menu Buttons and Descriptions Button Description Returns to the Main menu Goes back up one level in the menu Returns to the Ready screen Saves the configuration changes Moves between options in ...

Page 24: ...available keys to enter your information For the alphanumeric and extended numeric keypad Press 123 or ABC to toggle between the alphabetic and numeric keys In the alphabetic keypad press to toggle between uppercase and lowercase letters In the numeric keypad press to toggle between shifted and unshifted key characters For example press the up arrow to toggle between and in the numeric keypad ...

Page 25: ... printer You can start all of the wizards from the Main menu except for the startup wizard The startup wizard appears the first time you turn on the printer and after the printer has been reset to the factory default state Printing Wizards Wizard Description Media Setup Select media and printing type DT or TTR media width length and X margin Start and Stop Adjust values and print speed Print Quali...

Page 26: ...s 802 11 Looks for wireless networks and sets up Wi Fi communications Available when Wi Fi Bluetooth module is installed Bluetooth Looks for discoverable Bluetooth devices and sets up Bluetooth communications Available when Wi Fi Bluetooth module is installed Calibration Wizards Wizard Description Media Calibrates the label gap sensor and shows current print settings Screen Calibrates the touch sc...

Page 27: ...s a subset of Fingerprint that uses a more intuitive English like syntax This flexible host based printer command language can also be used with Smart Printing applications Direct Protocol lets you combine predefined layouts and variable data to create labels tickets and tags If you are using bar code software like BarTender select Direct Protocol as your printer command language About IPL IPL Int...

Page 28: ...nting applications go to the Intermec Developer Center at www intermec com developer How to Set the Printer Command Language You can use one of these methods to change the printer command language Printer Web page Main Menu PrintSet 5 For more information see the PrintSet 5 online help Set the Command Language from the Printer Web Page To set the command language from the printer web page you need...

Page 29: ...ontal scroll bar to select the command language you want to use and then save your change 5 Turn the printer off and then on The printer starts up in the command language you selected Printer Options and Accessories You can use these printer options and accessories sold and ordered separately with the PM23c PM43 and PM43c printers Most options are either installed at the factory or can be installe...

Page 30: ...725 mm 8 375 inch outside diameter and protect the inside of the printer from dust and debris Dual USB Host Port Board PM23c PM43 PM43c Use the dual USB host port board to add the ability to connect multiple USB devices to the printer DUART Board PM23c PM43 PM43c Use the DUART board to add two UART ports on the back of the printer Extended Base with Full Label Roll Rewinder PM43 Use the extended b...

Page 31: ...nt time on the printer RFID Module PM23c PM43 PM43c Use the RFID module to be able to print on RFID media The PM23c can print RFID baggage tags Rotating Media Supply Hub PM23c PM43 PM43c Use the rotating media supply hub with media that has a 76 mm 3 in core The PM43 hub supports up to 212 725 mm 8 375 in outside diameter roll size the PM23c and PM43c hub supports up to 152 4 mm 6 in outside diame...

Page 32: ...Chapter 1 About the Printer 22 PM23c PM43 and PM43c Mid Range Printer User Manual ...

Page 33: ...er Use this section of the manual to learn what you need to do to set up the printer You will find information about loading media and ribbon printing a test label calibrating the full touch screen and adjusting the printer ...

Page 34: ...he printer As the printer starts up a progress bar appears on the full touch interface When the printer has finished starting up the startup wizard appears After you complete the startup wizard you can choose to complete more wizards or you can go to the Ready screen the icons turn on and then turn off one at a time on the icon printer When the printer has finished starting up the blue Ready to Wo...

Page 35: ...tions you have installed About Linerless Media If you are printing on linerless media follow these guidelines for best results You must install the linerless roller accessory before printing For more information on this accessory contact your local Intermec representative When removing printed labels on linerless media tear the label up towards the top of the printer to prevent media jams Do not u...

Page 36: ...that detects when the current label is removed and prints the next label 1 Open the media cover 2 Turn the printhead lift lever counterclockwise to raise the printhead 3 Load a media roll onto the media supply hub Make sure you push the roll all the way against the inner wall of the printer and adjust the edge guide and the dancer guide to hold the media in place ...

Page 37: ...a on a full touch printer or from the web page Services Media Calibration for all models of the printer 12 Configure the start and stop adjust settings About the Label Dispenser The label dispenser accessory which includes the Label Taken Sensor removes the liner from self adhesive label stock as each label is printed You manually remove the label at the front of the printer After you load media y...

Page 38: ... Printer 28 PM23c PM43 and PM43c Mid Range Printer User Manual 1 Open the media cover 2 Turn the printhead lift lever counterclockwise to raise the printhead 3 Pull down on the label dispenser lever to open the media path ...

Page 39: ... 29 4 Load a media roll onto the media supply hub Make sure you push the roll all the way against the inner wall of the printer and adjust the edge guide and the dancer guide to hold the media in place 5 Route the media through the print mechanism and out the front of the printer ...

Page 40: ...opening between the label dispenser and the platen roller You can pull the liner through the dispenser and out the bottom of the mechanism or you can route the liner around the internal media rewinder if installed Route the Liner Around the Internal Media Rewinder Route the Liner Around a Cardboard Core 8 9 8 ...

Page 41: ...r clockwise to close the printhead 9 Close the media cover 10 Press the Print button to advance the media 11 Configure the printer for the correct media type media with gaps black mark continuous fixed length or continuous variable length 12 Calibrate the sensors on the printer You can calibrate the media from the Main Menu Wizards Calibration Media on a full touch printer or from the web page Ser...

Page 42: ...lace the media supply such as fanfold tickets or tags behind the printer or underneath it 1 Open the media cover 2 Turn the printhead lift lever counterclockwise to raise the printhead 3 Feed media through the slot in the back of the printer or from the slot in the bottom of the printer and route it through the print mechanism ...

Page 43: ...udes the top of form sensor You can also install the optional cutter tray accessory which holds up to 20 labels or tickets After you load media you need to configure the cutter and the feed adjust settings You may need to adjust the recommended values slightly depending on your media type supply method and roll sizes or because of individual differences between printers Load Media for Cut Off Prin...

Page 44: ...nto the media supply hub Make sure you push the roll all the way against the inner wall of the printer and adjust the edge guide and the dancer guide to hold the media in place 5 Route the media through the print mechanism and out through the slot in the cutter 6 Close the cutter 7 Turn the printer on and close the media cover ...

Page 45: ...art and stop adjust settings About Ribbon Thermal transfer printing provides a durable printout that is less vulnerable to chemicals heat and sunlight than direct thermal printing Make sure you select a ribbon type that matches the media you are using and that you configure the printer for thermal transfer media The printer supports thermal transfer ribbon rolls with the ink coated side facing eit...

Page 46: ...lockwise to raise the printhead 3 Slide the ribbon roll onto the ribbon supply hub and slide the empty ribbon core onto the ribbon takeup hub 4 For ribbon that has the ink wound out place the ribbon on the supply hub with the ribbon wound clockwise For ribbon that has the ink wound in place the ribbon on the supply hub with the ribbon wound counterclockwise ...

Page 47: ...ough the print mechanism 7 Load media 8 Turn the printhead lift lever clockwise to lower the printhead The printer performs the action defined by the Head Down Action setting 9 Press the Print button to advance the media 10 Close the media cover About Test Labels Print a test label after you have loaded media and ribbon to verify that you have installed everything correctly and also to get some im...

Page 48: ...n the full touch printer or reset to factory defaults the printer runs a startup wizard to let you enter basic setup information After the startup wizard finishes the printer enters Ready mode where you can choose to access the Main Menu and print a test label 1 Connect the printer to power and turn on the printer 2 After the startup sequence finishes the startup wizard begins After you enter all ...

Page 49: ...or more information see the command reference manual for the language How to Print on RFID Media If you have an LCD printer with the optional RFID module installed you can print on RFID media Media containing RFID tags is slightly thicker where the RFID tag is located The slight thickness of this part of the label may affect print quality For thermal transfer labels Intermec recommends using high ...

Page 50: ...the RFID Calibration Wizard Run the RFID calibration wizard to determine the best Tag Position and Output Power UHF inlays only for RFID media 1 Make sure the media type and media length are properly configured 2 From the Main Menu select Wizard Calibration RFID Calibration 3 To enable the RFID module select Enable 4 Load the RFID media 5 Select OK When the calibration is complete the printer disp...

Page 51: ...op Adjust are set to 0 2 Measure the yChip value which is the distance between the RFID chip and the media edge aligned with the tear bar 3 Note the yAntDist for the PM43 PM43c 280 dots 35 mm 1 378 in 4 Use this formula to calculate the estimated Tag Position TagPosition yChip yAntDist Note You do not need to calculate the Tag Position value for the PM23c printer By default the Tag Position is set...

Page 52: ...Chapter 2 Set Up the Printer 42 PM23c PM43 and PM43c Mid Range Printer User Manual ...

Page 53: ...43 3 Connect the Printer Use this chapter to connect the printer to a PC or to a network You can use the printer web page or the Main Menu on a full touch printer to configure the settings ...

Page 54: ... go to www intermec com 2 Select Products Printers and Media Industrial Printers 3 Select your printer model 4 Click the Downloads tab 5 In the InterDriver downloads page click InterDriver Windows ver X XX If a Security Warning dialog box appears click Run 6 Select I accept the terms in the license agreement and then click Next twice 7 Clear the Read installation instructions check box and then cl...

Page 55: ...d type a name for the printer When you are finished click Next 12 Click Finish to install the printer drivers and then click Close to exit InterDriver Wizard How to Connect the Printer to Your PC You can connect the printer to your PC using one of these cables Serial cable USB cable IEEE 1284 parallel printer adapter cable optional Connect the Printer Using a Serial Cable You can use a serial conn...

Page 56: ...nal status reporting through IEEE 1284 nibble ID mode If you are using a parallel port to communicate with the printer you need an IEEE 1284 interface adapter installed in the printer a parallel cable to run between the printer and the PC Connect the Printer Using an IEEE 1284 Cable You can connect the printer to your PC using an IEEE 1284 cable if you have the parallel port option installed in yo...

Page 57: ... printer on If your printer uses a DHCP server to assign IP addresses the IP address appears in the lower left corner of the screen For an icon printer use Intermec PrintSet to retrieve the printer IP address If you are not using a DHCP server to automatically assign IP addresses to devices in your network you must set a static IP address and other network information manually Continue with the ne...

Page 58: ...web browser on your PC 2 In the address bar type the IP address of your printer and press Enter The printer web page appears 3 Click Login The Login page appears 4 Type your Username and Password and then click Login The default value for Username is admin and the default value for Password is pass 5 Click the Configure tab The Configuration Summary page appears Note If you are not using a DHCP ne...

Page 59: ...ions using the Wireless 802 11 wizard You can also configure wireless communications from the Main Menu 1 From the Ready screen press the Main Menu button The Main Menu appears 2 Select Settings Communications Wireless 802 11 3 Change settings as needed for your wireless connection 4 When you are finished save your changes Install Authentication Certificates If you are using Wireless 802 11 securi...

Page 60: ... or PrintSet 5 to specify the certificate pem file to use for security About Bluetooth Communications The printer supports Bluetooth communications when the optional Wi Fi Bluetooth module is installed When Bluetooth is enabled you can use a Bluetooth bar code scanner to send scanned data directly to a Fingerprint application You can also make the printer discoverable by other Bluetooth devices an...

Page 61: ...n Ethernet or wireless network and you must know the printer IP address 1 Open a web browser on your PC 2 In the address bar type the IP address of your printer and press Enter The printer web page appears 3 Click Login The Login page appears 4 Type your Usernameand Password and then click Login The default value for Username is admin and the default value for Password is pass 5 Click the Configur...

Page 62: ...pheral device through the USB to Serial or USB to Parallel adapter cable accessories For information contact your local sales representative USB Peripheral Devices Device Description Keyboard Use a standard USB keyboard to send Fingerprint printer language commands directly to the printer or to enter information if you are running a Smart Printing application Bar code scanner Use Intermec USB bar ...

Page 63: ... on the front of PM43 or into the USB host port on the back of the PM23c PM43c or PM43 printer 1 If you are connecting a USB storage device make sure the device has a single partition and is formatted as FAT16 or FAT32 2 Connect the device to one of the USB host ports 3 If you connected a USB storage device to an LCD printer select Tools USB Menu for more options ...

Page 64: ...Chapter 3 Connect the Printer 54 PM23c PM43 and PM43c Mid Range Printer User Manual ...

Page 65: ...55 4 Configure the Printer Use this chapter to understand the organization of the configuration menu and the different ways you can configure the printer ...

Page 66: ...ucture of the printer configuration menus is consistent among the different interfaces You should see the same organization whether you are accessing the menus through the web page or the printer Main Menu There are five main printer configuration menus for each interface Communications Printing System Settings Network Services Alerts Use the following illustrations to understand where information...

Page 67: ...SIGNMENT ETHOD 0 DDRESS 0 2ESPONSE 0V THERNET 0V EFAULT 2OUTER 3UBNET ASK ENERAL 7IRELESS 3ECURITY 3ECURITY ETWORK LUETOOTH EVICE AME ISCOVER 0ASSKEY 2ESERVE AUD 2ATE ATA ITS 0ARITY 3TOP ITS ARDWARE 1 8 8 4O 8 8 ROM EW INE HARACTER AUD 2ATE ATA ITS 0ARITY 3TOP ITS ARDWARE 1 8 8 4O 8 8 ROM EW INE HARACTER AUD 2ATE ATA ITS 0ARITY 3TOP ITS ARDWARE 1 8 8 4O 8 8 ROM EW INE HARACTER N ...

Page 68: ...ROUP 4 0 ETWORK AME 33 ENERAL ETWORK 4YPE 2OAMING 0OWER ODE HANNEL IDDEN 33 0RE 3HARED EY ETWORK EY NDEX ETWORK EY ETWORK EY ETWORK EY 0 SSIGNMENT ETHOD 0 DDRESS 0 SSIGNMENT ETHOD 0 DDRESS 0 2ESPONSE 0V ETWORK 0V EFAULT 2OUTER 3UBNET ASK EDIA EDIA 4YPE 0RINT ETHOD EDIA ALIBRATION ODE ENGTH 3LOW ODE 3TART DJUST 3TOP DJUST EDIA 7IDTH EDIA ENGTH EDIA ARGIN 8 LIP EFAULT ONTRAST ARKNESS EDIA 3ENSITIVIT...

Page 69: ...ATE ORMAT 3CREEN 4IMEOUT 0 ENU CCESS EED EY CCESS 5NIT OF EASURE ERO WITH 3LASH LERT OTIFCATION ETHOD NFORMATION CCESS 4IME ONE 34 DJUST 6IRTUAL LUETOOTH 7IRELESS ANAGE 2 VALANCHE 40 7EB 3ERVER ANAGE 3ERVICES ET 3MART3YSTEMS UTTER 3 0 02 V 33 4ELNET 6OLUME UDIO 0EPNFUFS 0RINTHEAD DOMETER 0RINTER 0EPNFUFS 5SER 2ESETTABLE AINTENANCE LERTS 2EPLACE 0RINTHEAD LEAN 0RINTHEAD EDIA OW IAMETER AULTY OT 2IB...

Page 70: ... 3ERVER 3 3MART3YSTEMS ET 7RITE OMMUNITY 2EAD OMMUNITY UTHENTICATION AILURE 4RAP 3 0 0RIMARY 7 3 3ERVER 7 3 MAGE UFFER 7EB 3ERVER 3 0V 3TATUS 3 0V 3TATUS 4RAP AME 4RAPS 3TATUS 4RAP DDRESS 4RAP OMMUNITY 4RAP 0ORT UMBER 3 0V 5SERNAME 3 0V UTHENTICATION EY 3 0V UTHENTICATION 0ROTOCOL 3 0V NCRYPTION EY 3 0V NCRYPTION 0ROTOCOL 3ECONDARY 7 3 3ERVER MAIL 3ERVER 3 40 4O DDRESS ROM DDRESS 0ORT UMBER 1UEUE ...

Page 71: ...ED 0RINTHEAD IFTED 0RINTHEAD 4OO OT OTOR 4OO OT 0OWER 3UPPLY 4OO OT EDIA OW IAMETER 2IBBON OW IAMETER 5PGRADING IRMWARE 0RINT OB OMPLETE NFORMATION 3TARTED 0RINTER IS 2EBOOTING DOMETER 5SER 2ESETTABLE DOMETER 0RINTHEAD DOMETER 0RINTER 2EPLACE 0RINTHEAD LEAN 0RINTHEAD AULTY OT ABEL OT 4AKEN 0RINTER IN 0AUSE ODE 0RINTER IN ENU ODE PPLICATION REAK O 2 4AG OUND 2 OT NSTALLED ...

Page 72: ...full touch printer you can view or change the configuration settings by pressing the Settings button from the Main Menu 1 From the Ready screen press the Main Menu button 2 From the Main Menu press the Settings button The Settings menu appears 3 Select the settings you want to configure and make your changes 4 Save your changes when prompted ...

Page 73: ...e select Configure System Settings Display From the Main Menu on a full touch screen select Settings System Settings Display 2 Select a Menu Access setting and save your changes 3 If you select Enable with PIN you also need to type in a PIN and save your changes Menu Access Setting Description Enable default All users can access the menus from the Main Menu and from the USB flash drive menu Enable...

Page 74: ...should have already connected your printer to your network and obtained an IP address 1 Open a web browser on your PC 2 In the address bar type the IP address of your printer and press Enter The printer web page appears 3 Click Login The Login page appears 4 Type your Usernameand Password and then click Login The default value for Username is itadmin and the default value for Password is pass 5 Cl...

Page 75: ...for web and email server information or if you are using a network management application such as Intermec SmartSystems click Network Services 7 Make any changes to the settings you want to configure 8 To save your changes click Save To reset all parameters on the page to the default settings click Default Settings Configure the Printer with PrintSet 5 PrintSet 5 is a printer configuration tool th...

Page 76: ...abels with gaps STX SI T1 ETX For more information on how to change configuration settings with a programming language see either the Fingerprint Command Reference or the IPL Command Reference How to Configure the Printer with SmartSystems You can use SmartSystems to change configuration settings on your printer The printer ships with the SmartSystems client loaded on it The console is part of Sma...

Page 77: ...ice or PrintSet to upload fonts images applications formats and web forms to the printer You can only delete fonts images applications and web forms that you upload to the printer You cannot delete the files that are installed as part of the printer firmware Upload Fonts Images Applications Formats and Web Forms from the Web Page You can use the printer web page to install fonts images application...

Page 78: ...id Range Printer User Manual 5 Click the Manage tab The Overview page appears 6 Click Applications Fonts Images Label Formats orWeb Forms The upload page appears for the option you selected Here is an example of the page you see if you select to upload fonts ...

Page 79: ...ce for the printer to install them 1 Copy your files to a USB storage device using the directories in the table 2 Insert the USB storage device into one of the USB host ports on the printer File Type Directories for the USB Storage Device File Type Directory to Place the File Installed in this Printer Directory Application apps home user apps Configuration config Configuration profile profiles hom...

Page 80: ...round Image for the Ready Screen Use this procedure to customize the Ready screen that appears on the printer when it finishes starting up or is waiting for data The background image you create must be 320 x 240 pixels named background_idle png 1 Create a display directory on your USB storage device 2 Copy your background_idle png file to the display directory on the USB storage device 3 Insert th...

Page 81: ...or remote host values for a remote computer accessing the printer through raw TCP Save a Printer Profile from the Web Page From the printer web page you can save the current settings as a profile that you can load from the printer memory at any time 1 In the printer web page click the Configure tab 2 Click System Settings General 3 Click Save As Profile The Save As Profile screen appears 4 Enter a...

Page 82: ... to the printer Save a Printer Profile from the Main Menu Use this procedure to save the current settings as a printer profile 1 From the Ready screen press the Main Menu button The Main Menu appears 2 Select Tools Profiles The Profiles menu appears 3 Select Save The Save Profile menu appears 4 Select the Filename text box and type a name for the profile The profiles can have up to sixteen charact...

Page 83: ...t the profile you want to load on the printer and press 5 When Complete appears on the screen press to return to the Main Menu How to Load a Printer Profile with Programming Commands You can load a saved LCD printer profile to another printer by sending programming commands directly from your PC to the printer through a terminal program such as HyperTerminal a serial connection or a network connec...

Page 84: ...onfiguration file is imported directly into the working configuration and is not copied to the config directory An IPL configuration file is copied to home user config ipl 6 Press OK when the confirming message appears Programming Commands to Load a Printer Profile Connection Programming Commands Printer running Fingerprint RUN system usr bin cfg o xmlimportset k home user profiles myprofile Print...

Page 85: ...y access frequently used menus or items such as profiles applications test labels and wizards These shortcuts are added to a Quick Choices menu which replaces the Main Menu And the Main Menu appears as the first item in the Quick Choices menu Except for the Main Menu which always appears as the first item items in the Quick Choices menu appear in the order in which they are added Menu shortcuts ca...

Page 86: ...box Or select individual applications and press Enter after each selection A check mark appears in each box c Select the arrow at the bottom of the screen and press Enter 4 To select test labels a Select Test Labels and press Enter b To add the Test Labels menu select Test Labels and press Enter A check mark appears in the box Or select individual test labels and press Enter after each selection A...

Page 87: ...the web page by modifying the CSS The printer web page internally loads the default style css prior to loading the user customized style css The customized style css does not need to contain the complete set of CSS directives it may only specify the subset of CSS styles that the user wishes to customize 1 Retreive the default CSS file from the printer http printerip format style css 2 Modify the s...

Page 88: ...Chapter 4 Configure the Printer 78 PM23c PM43 and PM43c Mid Range Printer User Manual ...

Page 89: ...79 5 Troubleshoot the Printer Use this chapter to troubleshoot the printer ...

Page 90: ...hnical Support Portal www hsmsupportportal com you can contact Customer Support For our latest contact information go to www honeywellaidc com locations Before you call Customer Support have this information ready Printer serial number Printer configuration number Firmware type and version Printer command language Installed options Media settings Serial port settings Ethernet settings To find this...

Page 91: ...stem Information Look in the System Information tab in the printer web pages for useful information and statistics on the printer hardware and firmware You may need this information if you want to contact Intermec Product Support for assistance or troubleshooting System Information Tab in Printer Web Pages ...

Page 92: ...tatistic Type Information Available System Information Printer uptime and CPU usage firmware and kernel versions printer config and serial numbers flash and RAM memory information Print Statistics Total labels printed RFID tag success rate odometer values total distance printed printer and current printhead Supply Printhead and ribbon information Hardware Options Input output devices serial port i...

Page 93: ... odometer from the printer web page to see the printhead usage and how the current values compare to the alert values 1 Open a web browser on your PC 2 In the address bar type the IP address of your printer and press Enter The printer home page appears 3 Click the System Information tab 4 Click Odometer The list of current odometer statistics appears Note To check the printer odometer from the web...

Page 94: ... 1 Open a web browser on your PC 2 In the address bar type the IP address of your printer and press Enter The printer web page appears 3 Click Login The Login page appears 4 Type your Usernameand Password and then click Login The default value for Username is admin and the default value for Password is pass 5 Click the Configure tab The Configuration Summary page appears 6 Click System Settings Ma...

Page 95: ...lert is sent and change the default text message for the alert Configure Error Alert Notification The way you receive error alerts is determined by the notification method you configure You can choose between receiving notifications by SNMP trap email or SNMP trap email To configure the way you are notified about error alerts From the printer Main Menu select Settings System Settings General Alert...

Page 96: ...button to return to the Ready screen Application Break Fingerprint only An application breaks uncontrolled Print Job Complete A print job has been successfully completed Odometer Printer The printer has reached a limit set in the Odometer Printer setting in Maintenance Alerts for the amount of media to print before being alerted Odometer Printhead The printhead has reached a limit set in the Odome...

Page 97: ...rint before cleaning the printhead Clean the printhead No RFID Tag Found The printer can not find an RFID tag RFID Not Installed You are attempting to write to a tag but the printer does not support RFID You must install the RFID module in the printer to be able to write to RFID tags Upgrading Firmware The printer is going to start upgrading the firmware Do not try to send anything to the printer ...

Page 98: ...ng is appropriate for hte type of media you are using The contrast may be too low Increase the contrast The printhead pressure may be too low Increase the printhead pressure Replace the printhead The printout is weaker on one side Adjust the printhead balance There are weak spots on the printout Try these possible solutions in order There may be foreign particles on the media Clean or replace the ...

Page 99: ...here are white vertical lines on the printout Try these possible solutions in order The printhead may be dirty Clean the printhead There may be missing dots on the printhead Replace the printhead Part of a dotted line is missing Try these possible solutions in order The printhead may be failing Replace the printhead The strobe signal may be failing For help contact your Intermec service representa...

Page 100: ... The energy control may be faulty For help contact your Intermec Service representative The ribbon wrinkles Try these possible solutions in order The ribbon tension bar may not be adjusted correctly Use a large straight slot screwdriver to adjust the ribbon tension bar You may need to adjust the media edge guide The printhead pressure may be too high Decrease the printhead pressure The printer is ...

Page 101: ...Make sure your network cable is securely connected to your printer and a straight pin to pin cable not a crossover cable Make sure your PC is correctly configured for and connected to your network Make sure your printer is correctly configured for your network I cannot connect to the printer web page If you are connecting your printer with a crossover network cable you may need to disable the web ...

Page 102: ...rinter may not recognize the RFID media type Restart the printer or run the media or RFID calibration wizard You may need to modify the TAGADJUST parameter You may need to adjust the output power field strength to the antenna I receive this message No RFID tag found Make sure you are using RFID media You may need to modify the TAGADJUST parameter The tag may be broken Try printing on a different l...

Page 103: ...desktop PC 2 In the address field type the printer IP address and press Enter The printer web page appears 3 Click Login in the upper right corner of the screen The Login page appears 4 Type your Username and Password in the text fields and click Login 5 Select Services Restore Defaults The Restore Defaults menu appears with none of the check boxes selected 6 To restore all default settings select...

Page 104: ...eck box To keep all current system settings clear the System Settings check box 4 Tap the right arrow and when prompted tap Yes to restore default settings and reboot A confirming message appears To return to the Main Menu without restoring the default settings select No To return to the Restore Defaults list without restoring any defaults select Cancel Restore Defaults with a Hardware Based Reset...

Page 105: ... firmware is available from the PM23c PM43 or PM43c printer Downloads page on www intermec com You can upgrade the printer firmware using the printer web page a USB storage device PrintSet 5 For more information see the PrintSet 5 online help Download the Printer Firmware Update Before you can upgrade the printer firmware you need to download the upgrade file from the Intermec website 1 Go to the ...

Page 106: ... Upgrade screen appears showing the current firmware version 6 Click Browse to locate the upgrade file select it and then click Open 7 Click Upgrade The printer web page shows that it is upgrading firmware on your printer Upgrade Firmware from a USB Storage Device You can upgrade the printer firmware from a USB storage device You must place the upgrade file in the root directory on the USB storage...

Page 107: ...97 6 Maintain the Printer Use the information in this section to understand how to clean adjust and replace parts of the printer ...

Page 108: ...an the Printhead Cleaning the printhead on a regular basis is important for the life of the printhead and for the print quality You should clean the printhead each time you replace the media Follow this procedure to clean the printhead using the cleaning card If you need to clean additional residue from the platen roller or tear bar use a cotton swab moistened with isopropyl alcohol Caution To avo...

Page 109: ...ver reconnect power and turn on the printer Clean the Media Guides Both the upper and lower media guides are transparent to allow light to pass between the two parts of the label gap and label mark sensors It is important to keep these surfaces free of dust stuck labels and adhesive residue 1 Turn the printer off and disconnect the printer from power 2 Open the media cover 3 Remove the media and r...

Page 110: ...disconnect the printer from power 2 Open the cutter door 3 Use a swab soaked in isopropyl alcohol to clean the cutter opening 4 Once the cutter is dry close the cutter door reconnect power and turn on the printer Replace the Printhead You need to replace the printhead periodically when it wears out due to the rapid heating and cooling process used during printing How often you need to replace the ...

Page 111: ...t the two cables from the printhead as you remove it from the printer 6 Connect the two printhead cables to the new printhead 7 As you insert the new printhead bracket into the printer make sure the metal arms on the printhead go around the magnetic pressure arm bar Attach the magnetic pressure arm to the printhead 8 Replace the media and ribbon in the printer ...

Page 112: ...er as you would into the printer and then turn the latch counterclockwise to secure it to the printer base 1 Turn the printer off and disconnect the printer from power 2 Open the media cover 3 Remove the media 4 Turn the printhead lift lever counterclockwise to raise the printhead 5 Rotate the platen roller latch clockwise to detach it from the printer and pull the platen roller away from the prin...

Page 113: ...balance Printhead pressure Label taken sensor Label gap sensor and label mark sensor Prevent Ribbon Wrinkling If you have problems with the thermal transfer ribbon getting wrinkled try adjusting the ribbon tension bar 1 Open the media cover 2 Use a large straight slot screwdriver to adjust the ribbon tension bar Turn the tension bar screw clockwise to move the bar backward and decrease the tension...

Page 114: ...r 102 mm Intermec recommends that you adjust the position of the printhead balance arm so that the printhead is correctly pressured against the media 1 Open the media cover 2 If you have thermal transfer ribbon installed remove it 3 Turn the printhead lift lever counterclockwise to raise the printhead 4 Press down on the blue part of the printhead balance bar and move it outward for wider media in...

Page 115: ... than the other your thermal transfer ribbon starts to crease Do not use a higher printhead pressure than necessary It may increase the wear on the printhead and shorten its life 1 Open the media cover 2 Use a straight slot screwdriver to adjust the pressure screw Turn the screw clockwise to increase the pressure resulting in darker print Turn the screw counterclockwise to decrease the pressure re...

Page 116: ...nsor Adjust the Label Gap and Black Mark Sensor The label gap sensor is a transmissive sensor that controls how the printer feeds media by detecting gaps between the labels The black mark sensor is a reflective sensor that detects black marks on continuous media The sensor contains a blue LED which is strong enough to see through media You can use the blue LED to help determine the proper location...

Page 117: ...1 Open the media cover 2 Adjust the label gap and black mark sensor Turn the sensor adjustment knob counterclockwise to move the sensor toward the outside of the printer Turn the sensor adjustment knob clockwise to move the sensor toward the inside of the printer 3 Close the media cover ...

Page 118: ...Chapter 6 Maintain the Printer 108 PM23c PM43 and PM43c Mid Range Printer User Manual ...

Page 119: ...109 A Specifications This appendix contains specifications for the PM23 PM43 and PM43c printers ...

Page 120: ...7 13 x 9 9 x 16 9 in PM43c Dimensions Dome Media Cover 244 9 x 252 5 x 500 2 mm 9 6 x 9 9 x 19 7 in PM23c Dimensions Standard Media Cover 181 x 205 5 x 431 8 mm 7 13 x 8 1 x 16 9 in PM23c Dimensions Bubble Top 207 x 205 5 x 431 8 mm 8 15 x 8 1 x 16 9 in PM23c Dimensions Dome Media Cover 244 9 x 205 5 x 500 2 mm 9 64 x 8 1 x 19 7 in PM43 Weight 15 8 kg 35 lbs PM43c Weight 12 7 kg 28 lbs PM23c Weigh...

Page 121: ...Appendix A Specifications PM23c PM43 and PM43c Mid Range Printer User Manual 111 PM43 Printer Length and Height Dimensions PM43c Printer Width Dimensions MM IN MM IN MM IN MM IN ...

Page 122: ...Appendix A Specifications 112 PM23c PM43 and PM43c Mid Range Printer User Manual PM43c Printer Length and Height Dimensions PM23c Printer Width Dimensions MM IN MM IN MM IN MM IN ...

Page 123: ...r Length and Height Dimensions Power Specifications Power Supply Requirements 100 240 V 4 A 50 60 Hz Temperature and Humidity Specifications Operating Temperature 5 C to 40 C 41 F to 104 F Storage Temperature 20 C to 70 C 4 F to 158 F Relative Humidity 20 to 80 non condensing MM IN MM IN MM IN ...

Page 124: ...ax Media Width 19 05 to 114 3 mm 0 75 to 4 50 in Label Roll Diameter maximum 212 70 mm 8 38 in Label Roll Core ID 76 20 mm 3 in or 38 1 mm 1 50 in Label Length minimum 6 35 mm 0 25 in Gap Length Between Labels 1 20 to 26 mm 0 05 to 1 02 in Black Mark Length 3 to 25 mm 0 12 to 0 98 in centered between tickets 15 maximum reflectance Media Thickness 61 to 264 µm 2 40 to 10 40 mil Media Density 57 60 ...

Page 125: ... 114 3 mm 0 75 to 4 5 in Label Roll Diameter maximum 152 4 mm 6 in with standard cover 212 9 mm 8 38 in with dome cover Label Roll Core I D 76 20 mm 3 in or 38 1 mm 1 50 in Label Length minimum 6 35 mm 0 25 in Gap Length Between Labels 1 20 to 26 mm 0 05 to 1 02 in Black Mark Length 3 to 25 mm 0 12 to 0 98 in centered between tickets 15 maximum reflectance Media Thickness 61 to 264 µm 2 40 to 10 4...

Page 126: ...ge Tag 29 to 54 mm 1 14 x 2 13 in Label Roll Diameter maximum 152 4 mm 6 in with standard cover 184 2 mm 7 25 in with bubble top 212 9 mm 8 38 in with dome cover Label Roll Core I D 76 20 mm 3 in or 38 1 mm 1 50 in Label Length minimum 6 35 mm 0 25 in Gap Length Between Labels 1 20 to 26 mm 0 05 to 1 02 in Black Mark Length 3 to 25 mm 0 12 to 0 98 in centered between tickets 15 maximum reflectance...

Page 127: ...tation 262 000 colors Resistive display that supports touch input with fingers gloved hands or a stylus 72 pixels per inch Supported Command Languages Fingerprint Direct Protocol Intermec Printer Language IPL ZSim DSim Smart Printing Media Sensors Label gap tag notch Black mark Printhead lift Media low with rotational hanger option Ribbon present end thermal transfer models only Ribbon low ...

Page 128: ...TP for IPv4 DNS client support for IPv4 and IPv6 Line Printer Protocol Raw TCP Telnet in out DHCP client for IPv4 and IPv6 network dual stack IPv4 and IPv6 Ping IPSEC IKEv2 over IPv6 SSH Time Server Resident Fonts Andale Mono Andale Mono Bold Century Schoolbook Roman CG Times CG Times Bold Letter Gothic OCR A OCR B Univers Univers Bold Univers Condensed Bold Univers Extra Condensed ...

Page 129: ...ing to address global languages The fonts below have been tested and are available for purchase and download at www fonts com WorldType Collection fonts support all global languages whereas the other fonts listed support specific languages Angsana New Regular Helvetica World MSung PRC Medium MSung HK Medium HYGothic Medium TBMinPro Light NarkisClassicMF WorldType Collection J WorldType Collection ...

Page 130: ...5 Interleaved 2 of 5 ISBT 128 Matrix 2 of 5 Straight 2 of 5 UPC 2D bar code symbologies Aztec Code 16K Code 49 Data Matrix Dot Code Grid Matrix MaxiCode MicroPDF417 MSI modified Plessey PDF417 Planet Plessey Postnet QR Code RSS 14 USPS 4 State Customer Bar Code Supported Graphic File Types PCX PNG GIF and BMP Windows Drivers Support for Windows XP Vista Windows 7 Server 2003 Server 2008 Supports 3...

Page 131: ...he default settings of the serial port The printer end of the serial cable is a DB9 pin and the PC end is dependent on the model of the desktop computer RS 232 Serial Cable DB9 Pins Default Settings of the Serial Port Parameter Default Setting Baud rate 115200 Data bits 8 Parity None Stop bits 1 Hardware Disable Pin Signal Description 1 External 5 VDC Max 500 mA 2 TXD Transmit data 3 RXD Receive d...

Page 132: ...rface to print from a PC you need to have the Intermec InterDriver printer driver installed on your PC Intermec recommends that you only connect one printer to each USB port on the PC either directly or through a hub You cannot connect other devices such as a keyboard or a mouse to the same hub USB Host Interface Use the USB host device to connect USB devices to the printer such as HID bar code sc...

Page 133: ...45 cable The interface supports 10 100 Mbps Fast Ethernet 10BASE T 100BASE T and is fully compliant with the IEEE 802 3u standard You can find the network card MAC address on the back of the printer for a PM43 printer and on inside the media cover on the base for the PM23c and PM43c printers MAC Address Label Location on the PM43 MAC Address Label Location on the PM43c ...

Page 134: ...Appendix A Specifications 124 PM23c PM43 and PM43c Mid Range Printer User Manual MAC Address Location on the PM23c ...

Page 135: ...125 B Default Settings This appendix contains all of the default settings for the printer ...

Page 136: ...ations Serial Note These settings are not accessible unless the printer has a serial connection to a PC Serial Port Settings Setting Description Default Baud Rate Transmission speed in bits per second bps for the serial port 115200 Data Bits Number of bits that define a character or byte 8 Parity Specifies how the printer checks the integrity of the transmitted data None Stop Bits Number of bits s...

Page 137: ...Character Defines the characters that the printer echoes to the host to indicate that it has moved to a new line CR LF Serial Port Settings continued Setting Description Default Ethernet Settings Setting Description Default IPv4 IP Assignment Method Specifies how the printer obtains an IP address DHCP IPv4 IP Address Specifies the unique network level address that is assigned to each device in a T...

Page 138: ... device in a TCP IP network IPv6 Automatic Ethernet Settings continued Setting Description Default Wireless 802 11 General Settings Setting Description Default Network Name SSID Defines the wireless network To communicate all access points and wireless devices must have the same network name which is case sensitive HONEYWELL Network Type Selects the radio behavior of the printer Ad Hoc mode allows...

Page 139: ...omponents when they are not being used to draw less current Constant Awake Channel Sets the common channel that radios in Ad Hoc mode use to transfer data Range is 1 to 13 1 to 11 for FCC only 1 Hidden SSID Determines if the radio is allowed to look for SSIDs that have been hidden to prevent unauthorized devices from connecting to the wireless network Disable Wireless 802 11 General Settings conti...

Page 140: ... Broadcast IPv6 IP Assignment Method Sets how the printer obtains an IP address for IPv6 networks Automatic IPv6 IP Address Sets the unique network level address that is assigned to each device in an IPv6 network Automatic Wireless 802 11 Network Settings continued Setting Description Default Wireless 802 11 Security Settings Setting Description Default Security Type Selects the protocol the radio...

Page 141: ...AP user name that the printer uses for logging in to the network Maximum length is 96 characters Empty string Inner Authentication Selects the authentication method that is used when the EAP type is EAP FAST PEAP or TTLS MSCHAPv2 CA Certificate Sets the name of the Certificate Authority CA that verifies the server certificate This CA should be the same one that was used to sign the server certific...

Page 142: ...tication server is verified using its certificate when using EAP TTLS PEAP or EAP TLS Intermec recommends that you set Validate Certificate to Yes No PAC Sets the name of the Protected Access Credential PAC that is used for EAP FAST authentication The printer uses this file if Acquire PAC is on and the current installed PAC fails to authenticate the printer to the network eap fast pac Acquire PAC ...

Page 143: ...on you must enter a passkey If you select Auth Encrypt you must enter a passkey and traffic is encrypted Disable Device Name Sets the name that identifies the printer in the Bluetooth network Maximum length is 16 characters Printer model number and serial number For example PM43 0000000001 Discover Determines if other Bluetooth devices can detect the printer Enable Passkey Sets the passkey that is...

Page 144: ...tSet 5 through a USB connection to configure media settings Media Settings Setting Description Default Media Type Selects the type of media that is loaded in the printer Media With Gaps Print Method Selects the method of printing that the printer is using Ribbon TTR for thermal transfer printers or No Ribbon DT for direct thermal printers Media Margin X Sets the width of the margin from the left e...

Page 145: ...f measurement is defined in the Unit of Measure parameter Variable Media Length Sets the length of the printable area measured from one edge of the label to the edge that is closest to the printhead Unit of measurement is defined in the Unit of Measurement parameter Variable Media Settings continued Setting Description Default RQH ZHOO WK YH QQZRRG EDIA 7IDTH RQH ZHOO WK YH QQZRRG EDIA ENGTH ...

Page 146: ...9999 to 9999 0 Stop Adjust Sets the length of media the printer feeds positive value or retracts negative value after printing a label Unit of measurement is defined in the Unit of Measure parameter Range is 9999 to 9999 0 Media Calibration Mode Selects the mode the printer uses to calibrate media Use Slow if the printer has trouble identifying gaps or marks in media Fast Length Slow Mode If Media...

Page 147: ...ds one label Testfeed The printer prints two configuration labels as it calibrates the media sensors Smart Calibration Detects media type gap black mark or continuous detects printing method ribbon or no ribbon and calibrates media length Smart Calibration Hold Feed Button Action Sets the action when you press and hold the Print button for more than 2 seconds Testfeed The printer prints two config...

Page 148: ...lity Settings Setting Description Default Print Speed Sets how fast the printer prints labels The unit of measure is defined in the Unit of Measure parameter 100 Media Sensitivity Sets the level of sensitivity of the media to the printhead heat for media and ribbon Variable Darkness Sets the image darkness for media and ribbon Adjust this parameter with the Media Sensitivity parameter Range is 1 t...

Page 149: ...t is connected to the printer U S U K Time Sets the current time System time AM PM Sets AM or PM AM Date Sets the current date System date Command Language Sets the printer command language If changed requires restart Fingerprint Alert Notification Method Selects how you want the printer to notify you of printer alerts SNMP Trap Email Unit of Measure Selects the unit of measure that is used to def...

Page 150: ...s in Idle mode IPv4 address Time Format Selects the format used to display time on the printer 24 Hour Date Format Selects the format used to display date on the printer dd mm yyyy Menu Access Determines if the Menu button on the printer web page is accessible Enable PIN Sets the password that allows access to the Menu button on the printer web page if the Menu Access parameter is set to Enable Wi...

Page 151: ...mmunications Enable Wireless 802 11 Determines if the printer is allowed to communicate using its 802 11 radio Supported only if the optional Wi Fi Bluetooth module is installed Enable Bluetooth Determines if the printer is allowed to communicate using its Bluetooth radio Supported only if the optional Wi Fi Bluetooth module is installed Enable RFID Determines if the printer is allowed to communic...

Page 152: ...col FTP Enable Avalanche Determines if the printer can be managed by Wavelink Avalanche Enable Net1 Determines if the printer can use Telnet to communicate with Fingerprint Enable SmartSystems Determines if the printer can be managed by Intermec SmartSystems Foundation Enable SNMP Determines if the printer can use SNMP Enable LPR Determines if the printer can use the line printer server LPR daemon...

Page 153: ...rinter Sets the length of media in meters that the printer prints before the Odometer Printer alert is sent Unit of measurement is defined in the Unit of Measure parameter Range is 0 to 4294967295 0 Odometer Printhead Sets the length of media in meters that the printer prints before the Odometer Current Printhead alert is sent if this alert is configured Unit of measurement is defined in the Unit ...

Page 154: ...red Range is 0 to 4294967295 0 Media Low Diameter Sets the minimum diameter of the media roll before the Media Low alert is sent if this alert is configured Range is 0 to 200 mm 0 Ribbon Low Diameter Sets the minimum diameter of the ribbon roll before the Ribbon Low alert is sent if this alert is configured Range is 0 to 200 mm 0 System Maintenance Alert Settings continued Setting Description Defa...

Page 155: ...145 C Print Labels with INPrint This section explains how to use the INPrint feature to print labels ...

Page 156: ... for that label You can then preview and print the label The printer firmware includes several predefined label formats You can also copy your own label formats to the printer and print them from this page Print INPrint Labels If the printer is connected to an Ethernet or Wi Fi network you can print labels by entering information in a web form You access web forms through the printer web page 1 On...

Page 157: ...the web form in the list To use one of the Resident Intermec supplied web forms click Resident and then select the web form in the list 5 Type information in the web form as needed 6 Optional To preview the label on screen click Preview 7 To print the label click Print Predefined INPrint Label Formats Predefined INPrint Label Formats and Sample Illustrations Format Name Sample 203_returnadd_3x1 lb...

Page 158: ...endix C Print Labels with INPrint 148 PM23c PM43 and PM43c Mid Range Printer User Manual shipping lbx 203_demo_4x6 lbx Predefined INPrint Label Formats and Sample Illustrations continued Format Name Sample ...

Page 159: ...dix C Print Labels with INPrint PM23c PM43 and PM43c Mid Range Printer User Manual 149 203_shipaddr_4x6 lbx lifetest lbx Predefined INPrint Label Formats and Sample Illustrations continued Format Name Sample ...

Page 160: ...Appendix C Print Labels with INPrint 150 PM23c PM43 and PM43c Mid Range Printer User Manual 203_packslip_4x6 lbx Predefined INPrint Label Formats and Sample Illustrations continued Format Name Sample ...

Page 161: ... Copyright 2008 Christian Kellner Samuel Cormier Iijima http www gtk org Copyright 2001 2002 Brian Stafford brian stafford uk linux net http www stafford uklinux net libesmtp Copyright 1996 Markus Franz Xaver Johannes Oberhumer http www oberhumer com opensource lzo Copyright 2002 Nicolas Pitre Copyright 2003 Texas Instruments Inc Copyright 2003 Chris Larson Copyright 2004 Michael Opdenacker michae...

Page 162: ...lara California 95054 U S A Copyright c 2003 2010 Sparta Inc http www net snmp org Copyright C 2000 2011 Carsten Haitzler and various contributors Copyright c 1999 Carsten Haitzler The Rasterman http www enlightenment org Copyright c 2001 2002 2003 2004 2005 2006 Expat maintainers http www libexpat org Copyright 2009 Intermec Technologies Corp All rights reserved Based on code from Frank Da Cruz s...

Page 163: ...ty or tort including negligence or otherwise arising in any way out of the use of this software even if advised of the possiblity of such damage Copyright c 1998 2009 Glenn Randers Pehrson http www libpng org pub png libpng html Copyright c 1998 2007 The OpenSSL Project http www openssl org C 1995 2004 Jean loup Gailly and Mark Adler http zlib net Copyright c 2003 2009 Jouni Malinen j w1 fi and co...

Page 164: ...Honeywell www honeywellaidc com PM23c PM43 and PM43c Mid Range Printer User Manual 935 046 005 P N 935 046 005 ...

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