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HIKVISION DS-7204HQI-K1, User Manual

The HIKVISION DS-7204HQI-K1 is a high-performance digital video recorder (DVR) that allows you to effortlessly monitor your premises. To get started, simply access our manualshive.com to download the free Quick Start Manual, providing you with all the necessary information and instructions to set up and operate this exceptional device.

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DS-72xxHUI-Kx, DS-72xxHQI-Kx Digital Video Recorder (DVR) User Manual 

UM DS-72xxHUI-Kx, DS-72xxHQI-Kx 062817NA 

 

197 

•

 

Live View stuck when video outputs locally 

˗

 

Possible Reasons 

*

 

The frame rate has not reached the real-time frame rate 

˗

 

Possible Fixes 

1.

 

Check the parameters of Main Stream (Continuous) and Main Stream (Event). Select “Menu > Record > 
Parameters > Record,” and set the resolution of Main Stream (Event) the same as Main Stream 
(Continuous). 

2.

 

Verify the frame rate is real-time frame rate. Select “Menu > Record > Parameters > Record,” and set the 
Frame Rate to Full Frame. 

3.

 

Check if the fault is solved. If it is solved, finish the process. If not, contact our company. 

•

 

When using the device to get Live View audio, there is no sound, there is too much noise, or the volume 

is too low 

˗

 

Possible Reasons 

*

 

Cable between the pickup and camera is not connected well; impedance mismatches or incompatible 

*

 

The stream type is not set to “Video & Audio” 

˗

 

Possible Fixes 

1.

 

Verify the cable between the pickup and camera is connected well; impedance matches is and 
compatible. 

2.

 

Verify the setting parameters are correct. Select “Menu > Record > Parameters > Record,” and set the 
Stream Type as “Audio & Video.” 

3.

 

Check if the fault is solved. If it is solved, finish the process. If not, contact our company. 

•

 

The image gets stuck when the DVR is playing back single or multi-channel cameras 

˗

 

Possible Reasons 

*

 

The frame rate is not the real-time frame rate 

*

 

The DVR supports up to 16-channel synchronized playback at 4CIF resolution. Frame extracting may 
occur during 16-channel synchronized playback at 720p resolution, which may cause image freezing. 

˗

 

Possible Fixes 

1.

 

Verify the frame rate is real-time frame rate. Select “Menu > Record > Parameters > Record,” and set the 
Frame Rate to “Full Frame.” 

2.

 

Verify the hardware can support the playback. Reduce the number of playback channels. Select “Menu > 
Record > Encoding > Record,” and set the resolution and bitrate to a lower level. 

3.

 

Reduce the number of local playback channels. Select “Menu > Playback,” and uncheck unnecessary 
channels checkboxes. 

4.

 

Check if the fault is solved. If it is solved, finish the process. If not, contact our company. 

Summary of Contents for DS-7204HQI-K1

Page 1: ...DS 72xxHUI Kx DS 72xxHQI Kx Digital Video Recorder DVR User Manual ...

Page 2: ......

Page 3: ...s are the properties of Hikvision in various jurisdictions Other trademarks and logos mentioned below are the properties of their respective owners Legal Disclaimer TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW THE PRODUCT DESCRIBED WITH ITS HARDWARE SOFTWARE AND FIRMWARE IS PROVIDED AS IS WITH ALL FAULTS AND ERRORS AND HIKVISION MAKES NO WARRANTIES EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITAT...

Page 4: ... device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation EU Conformity Statement This product and if applicable the supplied accessories too are marked with CE and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014 30 EU the LVD Directive 2014 35 EU th...

Page 5: ...S 7204HUI K1 DS 7208HUI K2 DS 7216HUI K2 Symbol Conventions The symbols in this document are defined as follows Symbol Description Provides additional information to emphasize or supplement important points of the main text Indicates a potentially hazardous situation which if not avoided could result in equipment damage data loss performance degradation or unexpected results Indicates a hazard wit...

Page 6: ...vice turn off the power at once and unplug the power cable and then please contact the service center Preventive and Cautionary Tips Before connecting and operating your device please be advised of the following tips Ensure unit is installed in a well ventilated dust free environment Unit is designed for indoor use only Keep all liquids away from the device Ensure environmental conditions meet fac...

Page 7: ...d H 264 IP cameras Defog level night to day sensitivity day to night sensitivity and IR light brightness configurable for the connected analog cameras supporting these parameters 4 MP 5 MP signal switch for the supported analog cameras Watermark technology Local Monitoring HDMI output at up to 4K 3840 2160 resolution 1 4 6 8 9 16 25 screen live view is supported and the display sequence of screens...

Page 8: ...rameters Multiple recording types manual continuous alarm motion motion alarm motion alarm and event Eight recording time periods with separated recording types Supports Channel Zero encoding Main stream and sub stream configurable for simultaneous recording Pre record and post record for motion detection triggered recording and pre record time for schedule and manual recording Searching record fi...

Page 9: ...ying surveillance center sending e mail and alarm output One key disarms the linkage actions of the alarm input PTZ linking for the VCA alarm VCA detection alarm is supported Supports coaxial alarm System will automatically reboot when a problem is detected in an attempt to restore normal functionality Other Local Functions Manual and automatic video quality diagnostics Operable by mouse and remot...

Page 10: ...es and downloading files broken transfer resume Remote parameters setup remote import export of device parameters Remote viewing of device status system logs and alarm status Remote keyboard operation Remote HDD formatting and program upgrading Remote system restart and shutdown Supports upgrading via remote FTP server RS 485 transparent channel transmission Alarm and exception information can be ...

Page 11: ... DVR 21 2 2 Activating the Device 21 2 3 Using the Unlock Pattern for Login 22 2 3 1 Configuring the Unlock Pattern 23 2 3 2 Logging in via Unlock Pattern 24 2 4 Login and Logout 25 2 4 1 User Login 25 2 4 2 User Logout 26 2 5 Resetting Your Password 27 2 6 Adding and Connecting IP Cameras 28 2 6 1 Activating IP Cameras 28 2 6 2 Adding an Online IP Camera 32 2 6 3 Editing the Connected IP Camera 3...

Page 12: ... Recording 67 5 4 Configuring Alarm Triggered Recording and Capture 68 5 5 Configuring Event Recording 70 5 6 Configuring Manual Recording 72 5 7 Configuring Holiday Recording 73 5 8 Configuring Redundant Recording 74 5 9 Configuring HDD Group 76 5 10 Files Protection 77 5 10 1 Protect File by Locking the Record Files 77 5 10 2 Protect File by Setting HDD Property to Read Only 78 5 11 One Key Enab...

Page 13: ...larm Response Actions 117 Chapter 9 VCA Alarm 120 9 1 Face Detection 120 9 2 Line Crossing Detection 122 9 3 Intrusion Detection 123 9 4 Region Entrance Detection 126 9 5 Region Exiting Detection 127 9 6 Loitering Detection 127 9 7 People Gathering Detection 128 9 8 Fast Moving Detection 128 9 9 Parking Detection 128 9 10 Unattended Baggage Detection 128 9 11 Object Removal Detection 129 9 12 Audi...

Page 14: ...158 12 3 2 Setting HDD Property 160 12 4 Configuring Quota Mode 161 12 5 Configuring Cloud Storage 162 12 6 Checking HDD Status 165 12 7 Checking S M A R T Information 166 12 8 Detecting Bad Sectors 166 12 9 Configuring HDD Error Alarms 167 Chapter 13 Camera Settings 169 13 1 Assigning 5 MP Long Distance Transmission 169 13 2 Configuring OSD Settings 170 13 3 Configuring Privacy Mask 171 13 4 Conf...

Page 15: ...x 062817NA 13 15 1 Configuring General Settings 184 15 2 Configuring DST Settings 184 15 3 Configuring More Settings 186 15 4 Managing User Accounts 188 15 4 1 Adding a User 188 15 4 2 Deleting a User 192 15 4 3 Editing a User 192 Chapter 16 Appendix 195 16 1 Glossary 195 16 2 Troubleshooting 196 ...

Page 16: ...ption 1 Lights when DVR is powered up 2 Lights when data is being read from or written to HDD 3 Flashes when the network is well connected 4 IR remote control receiver 5 USB Interface Universal Serial Bus USB ports for additional devices such as USB mouse and USB Hard Disk Drive HDD 1 2 IR Remote Control Operations The DVR may also be controlled with the included IR remote control shown in Figure ...

Page 17: ... Down button is used to speed up and slow down recorded video The Left and Right button will select the next and previous record files In Live View mode these buttons can be used to cycle through channels In PTZ control mode it can control the movement of the PTZ camera ENTER Button Confirm selection in any of the menu modes It can also be used to tick checkbox fields In Playback mode it can be us...

Page 18: ...Press the ENTER button on the remote If the Status indicator on the front panel turns blue the remote control is operating properly If the Status indicator does not turn blue and there is still no response from the remote check the following Batteries are installed correctly and the polarities of the batteries are not reversed Batteries are fresh and not out of charge IR receiver is not obstructed...

Page 19: ... motion detection Select target area Digital zoom in Drag and select target area Live view Drag channel time bar Right Click Single Click Live view Show menu Menu Exit current menu to upper level menu Scroll Wheel Scrolling up Live view Previous screen Menu Previous item Scrolling down Live view Next screen Menu Next item 1 3 2 Input Method Figure 3 Soft Keyboard 1 3 3 Description of the Soft Keyb...

Page 20: ...8 UM DS 72xxHUI Kx DS 72xxHQI Kx 062817NA 1 4 Rear Panel Figure 4 DS 7204HUI K1 Rear Panel Figure 5 DS 7208HUI K2 Rear Panel Figure 6 DS 7216HUI K2 Rear Panel 1 4 5 6 7 8 9 10 11 12 13 14 3 Figure 7 DS 7204HQI K1 Figure 8 DS 7208HQI K2 Figure 9 DS 7216HQI K2 Rear Panel ...

Page 21: ...O OUT RCA connector 4 VGA DB 15 connector for VGA output Display local video output and menu 5 HDMI HDMI video output connector 6 USB Port USB port for additional devices 7 Network Interface Connector for network 8 RS 485 Interface Connector for RS 485 devices 9 Power Supply 12 VDC power supply 10 Power Switch Switch for turning on off the device 11 GND Ground 12 VIDEO OUT BNC connector for video ...

Page 22: ... 1 2 Starting the DVR 1 Plug the power cord into an electrical outlet It is HIGHLY recommended that an Uninterruptible Power Supply UPS be used in conjunction with the device 2 Turn on the power switch on the rear panel and the Power indicator LED should turn on indicating that the unit is starting 3 After startup the Power indicator LED remains on 2 1 3 Shutting Down the DVR 1 Enter the Shutdown ...

Page 23: ...ou can also activate the device via Web browser SADP or client software 1 Input the same password in the Create New Password and Confirm New Password text fields Click to show hide the password Figure 12 Settings Admin Password STRONG PASSWORD RECOMMENDED We highly recommend you create a strong password of your own choosing using a minimum of eight characters including at least three of the follow...

Page 24: ...ention box pops up as below Figure 13 Attention Window 4 Optional Click Yes to export GUID The Reset Password window pops up Click Export to export GUID to the USB flash drive for password resetting Figure 14 Export GUID 5 After exporting the GUID the Attention box pops up as below Click Yes to duplicate the password or No to cancel it Figure 15 Duplicate the Password 2 3 Using the Unlock Pattern ...

Page 25: ...erface to configure the device unlock pattern Figure 16 Set Unlock Pattern 1 Use the mouse to draw a pattern among the nine dots on the screen Release the mouse when the pattern is done Figure 17 Draw the Pattern Connect at least four dots to draw the pattern Each dot can connect only once 2 Draw the same pattern again to confirm it When the two patterns match the pattern is successfully configure...

Page 26: ...wo patterns are different you must set the pattern again Figure 19 Reset the Pattern 2 3 2 Logging in via Unlock Pattern Only the admin user has permission to unlock the device Configure the pattern before unlocking Refer to section 2 3 1 Configuring the Unlock Pattern 1 Right click the mouse on the screen and select the menu to enter the interface ...

Page 27: ...ou have forgotten your pattern select Forgot My Pattern or Switch User to show the normal login dialog box If the pattern you draw is different from the pattern you configured try again If you draw the wrong pattern seven times the account will lock for one minute Figure 21 Normal Login Dialog Box 2 4 Login and Logout 2 4 1 User Login You must log in to the device before operating the menu and oth...

Page 28: ...imes the account will lock for 60 seconds If an operator enters the wrong password five times the account will lock for 60 seconds Figure 23 User Account Protection for the Admin Figure 24 User Account Protection for the Operator 2 4 2 User Logout After logging out the monitor changes to Live View mode To perform operations enter the user name and password to log in again 1 Enter the Shutdown menu...

Page 29: ...Your Password If you forget the admin password you can reset it by importing the GUID file The GUID file must be exported and saved in the local USB flash drive after activating the device 1 On the user login interface click Forgot Password to pop up the Import GUID interface Figure 26 Import GUID 2 Select the GUID file from the USB flash drive 3 Click Import to pop up the Reset Password interface...

Page 30: ...cel Figure 29 Duplicate the Password To retrieve a forgotten password you must first export the GUID file Once the password is reset the GUID file will be invalid You can export a new GUID file 2 6 Adding and Connecting IP Cameras 2 6 1 Activating IP Cameras Before adding the cameras make sure the IP cameras to be added are in active status 1 Select the Add IP Camera option from the right click me...

Page 31: ...vate it You can also select multiple cameras from the list and click One touch Activate to batch activate the cameras Figure 31 Activate the Camera 3 Set a camera password to activate it Use Admin Password When you check the this checkbox the camera s will be configured with the same admin password as the operating DVR Create New Password If the admin password is not used you must create and confi...

Page 32: ... DS 72xxHQI Kx Digital Video Recorder DVR User Manual 30 UM DS 72xxHUI Kx DS 72xxHQI Kx 062817NA Figure 32 Level 0 Inadequate Strength Password Figure 33 Invalid Password Message Figure 34 Level 1 Password Strength ...

Page 33: ... password of your own choosing using a minimum of eight characters including at least three of the following categories upper case letters lower case letters numbers and special characters in order to increase the security of your product We also recommend that you reset your password regularly Resetting the password monthly or weekly can better protect your product 4 Click OK to finish activating...

Page 34: ...anagement interface Figure 37 IP Camera Management Interface 2 Online cameras in the same network segment will be detected and displayed in the camera list 3 Select the IP camera from the list and click to add the camera with the same admin password as the DVR or click the One touch Adding button to add all cameras that have the same admin password from the list Make sure the camera to add has alr...

Page 35: ... the IP address protocol management port and other information If the IP camera to add has not been activated you can activate it from the IP camera list on the IP Camera Management interface 3 Click Add to add the camera For added IP cameras the Security status shows the password security level Table 1 6 IP Cameras Supported Camera Model Number of IP Cameras Supported DS 7204HQI K1 1 up to 4 MP D...

Page 36: ...cted device is an encoding device with multiple channels select the channel port No in the drop down list 2 Click OK to save the settings and exit from the editing interface Icon Explanation Icon Explanation EDIT Pen Press to edit basic IP camera parameters ADD Press to add the detected IP camera DISCONNECTED Camera is disconnected click the icon to get camera s exception information DELETE Trash ...

Page 37: ...062817NA 35 3 Drag the horizontal scroll bar to the right and click to edit the advanced parameters Figure 40 Network Configuration of the Camera 4 Edit the camera s network information and password Figure 41 Password Configuration of the Camera 5 Click OK to save the settings and exit the interface ...

Page 38: ...on Alarm video loss tampering motion detection VCA or sensor alarm Record manual record schedule record motion detection or alarm triggered record Alarm Record Event Exception motion detection sensor alarm or exception information For details see Chapter 8 6 Handling Exceptions 3 2 Operations in Live View Mode In live view mode there are many functions provided The functions are listed below Singl...

Page 39: ... HDMI VGA monitor s 3 2 1 Using the Mouse in Live View Table 1 3 Mouse Operation in Live View Name Description Menu Enter the main menu of the system by right clicking the mouse Single Screen Switch to the single full screen by choosing channel number from the drop down list Multi Screen Adjust the screen layout by selecting from the drop down list Previous Screen Switch to the previous screen Nex...

Page 40: ...e aux output or click Cancel to cancel the operation 3 Select Others from the Menu Output Mode by right clicking Menu on the monitor 4 On the pop up message box click Yes to reboot the device to enable the selected menu output as the main output Select the Menu Output Mode under Menu Configuration General More Settings to Auto and HDMI VGA and then reboot the device to switch the main output 3 2 3...

Page 41: ...ings Close Live View Face Detection Information Capture Live View Strategy Information Fisheye Instant Playback shows the record only for the last five minutes If no record is found it means there is no record during the last five minutes Digital Zoom can zoom in the selected area to the full screen Click and draw to select the area to zoom in Figure 45 Digital Zoom Image Settings icon can be sele...

Page 42: ...on to show the real time stream information including frame rate bit rate resolution and stream type When an H 264 IP camera is connected the stream type is displayed as H 264 When an IP camera supporting H 264 is connected the stream type is displayed as H 264 When an IP camera supporting H 265 is connected the stream type is displayed as H 265 When an IP camera supporting H 265 is connected the ...

Page 43: ...tion automatically Both single window and multi window display modes support VCA information overlay Only the main output supports VCA information overlay When switching to the aux output the VCA information overlay of main output is disabled For the analog cameras if the camera number does not exceed the limit for line crossing detection and intrusion detection the VCA information overlay can be ...

Page 44: ...figuration Live View 2 Select the Channel Zero Encoding tab Figure 49 Live View Channel Zero Encoding 3 Check the Enable Channel Zero Encoding checkbox 4 Configure the Frame Rate Max Bitrate Mode and Max Bitrate 5 Click Apply to activate the settings 6 After setting the Channel Zero encoding you can get a view in the remote client or Web browser of 16 channels on one screen 3 4 Adjusting Live View...

Page 45: ...terface Live View Mode Selects the display mode to be used for Live View Dwell Time The time in seconds to dwell pause between switching of channels when enabling auto switch in Live View Enable Audio Output Enables disables audio output for the selected camera in the live view mode Volume Adjusts the volume of the audio output Event Output Designates the output to show event video If available yo...

Page 46: ...so click to start live view of all channels in order and click to stop live view of all channels Click or to go to the previous or next page d Click Apply 3 5 Manual Video Quality Diagnostics The video quality of the analog channels can be diagnosed manually and you can view the diagnostic results list 1 Enter the Manual Video Quality Diagnostics interface Menu Manual Manual Video Quality Diagnost...

Page 47: ...rder DVR User Manual UM DS 72xxHUI Kx DS 72xxHQI Kx 062817NA 45 Figure 53 Diagnostics Result Connect the camera to the device for the video quality diagnostics Three exception types can be diagnosed Blurred Image Abnormal Brightness and Color Cast ...

Page 48: ...4 1 Configuring PTZ Settings Follow this procedure to set the PTZ parameters Configure the PTZ parameters before controlling the PTZ camera 1 Enter the PTZ Settings interface Menu Cameras Setup PTZ Figure 54 PTZ Settings 2 Select the camera for PTZ setting in the Camera drop down list 3 Click PTZ Parameters to set the PTZ parameters ...

Page 49: ...eters For an Up the Coax camera dome select the UTC PTZ protocol Make sure the protocol selected here is supported by the connected camera dome When the UTC protocol is selected all the other parameters such as baud rate data bit stop bit parity and flow control are not configurable 5 Optional Click Copy to copy the settings to the other channels Select the channels you want to copy to and click O...

Page 50: ...nable Omnicast Control checkbox to enable PTZ control of the selected camera via Omnicast VMS of Genetec 4 2 Setting PTZ Presets Patrols and Patterns Make sure that the presets patrols and patterns are supported by PTZ protocols 4 2 1 Customizing Presets Set the Preset location you want the PTZ camera to point to when an event takes place 1 Enter the PTZ Settings interface Menu Cameras Setup PTZ ...

Page 51: ...to save more presets Click Clear to clear the preset location information or click Clear All to clear the location information of all presets 4 2 2 Calling Presets This feature has the camera point to a specified location such as a window when an event occurs 1 Perform one of the following actions to display the PTZ control panel Click PTZ in the lower right corner of the PTZ setting interface Pre...

Page 52: ...TZ protocol is set to UTC you can call preset 95 to enter the UTC camera menu Use the PTZ control panel directional buttons to operate the menu 4 2 3 Customizing Patrols Patrols can be set to move the PTZ to different key points and have it stay there for a set duration before moving on to the next key point The key points correspond to the presets The presets can be set following the steps above ...

Page 53: ...oint No determines the order the PTZ will follow while cycling through the patrol KeyPoints correspond to the presets Duration is the time period to stay at the corresponding key point Speed defines the speed the PTZ will move from one key point to the next 5 Click Add to add the next key point to the patrol or click OK to save the key point to the patrol You can delete all the key points by click...

Page 54: ...t panel Click the PTZ Control icon in the quick setting bar Select the PTZ option in the right click menu to show the PTZ control panel 1 Click the General tab to show the general settings of the PTZ control Figure 61 PTZ Panel General 2 Select a patrol in the drop down list and click Call Patrol to call it 3 You can click Stop Patrol to stop calling it 4 2 5 Customizing Patterns Patterns can be s...

Page 55: ...op it The PTZ movement is recorded as the pattern 4 2 6 Calling Patterns Follow the procedure to move the PTZ camera according to the predefined patterns 1 Perform one of the following actions to display the PTZ control panel Click PTZ in the lower right corner of the PTZ Settings interface Press PTZ on the front panel Click the PTZ Control icon in the quick setting bar Select the PTZ option in th...

Page 56: ...eneral 3 Click Call Pattern to call it 4 Click Stop Pattern to stop calling it 4 2 7 Customizing Linear Scan Limit Linear Scan can be enabled to trigger the scan in the horizantal direction in the predefined range This function is supported by certain models 1 Enter the PTZ Settings interface Menu Camera PTZ Figure 64 PTZ Settings ...

Page 57: ...t should be no more than 180 4 2 8 Calling Linear Scan Follow this procedure to call the linear scan in the predefined scan range 1 Perform one of the following actions to display the PTZ control panel Click PTZ in the lower right corner of the PTZ Settings interface Press PTZ on the front panel Click the PTZ Control icon in the quick setting bar Select the PTZ option in the right click menu 2 Cli...

Page 58: ...the PTZ option in the right click menu 2 Click the One touch tab to show the PTZ control one touch function Figure 66 PTZ Panel One touch 3 There are three one touch park types selectable Click the corresponding button to activate the park action Park Quick Patrol The dome starts patrol from predefined preset 1 to preset 32 in order after the park time Undefined presets will be skipped Park Patrol...

Page 59: ...t panel Press PTZ Control on the remote control Choose the PTZ Control icon in the quick setting bar Select the PTZ Control option in the right click menu 1 Click Configuration on the control panel to enter the PTZ Settings interface In PTZ control mode the PTZ panel will be displayed when a mouse is connected with the device If no mouse is connected the icon appears in the lower left corner of th...

Page 60: ...l icons Icon Description Icon Description Icon Description Direction button and auto cycle button Zoom Focus Iris Zoom Focus Iris The speed of the PTZ movement Light on off Wiper on off 3D Zoom Image Centralization Menu Switch to PTZ control interface Switch to one touch control interface Switch to general settings interface Exit Minimize windows ...

Page 61: ...not install and initialize an HDD Menu System Configuration HDD Figure 68 HDD General 2 Click Advanced tab to check the storage mode of the HDD Menu System Configuration HDD Storage Mode 1 If the HDD mode is Quota set the maximum record capacity 2 If the HDD mode is Group set the HDD group Figure 69 HDD Advanced 5 1 2 Configure Record Parameters 1 Enter the Record Parameters interface to configure...

Page 62: ...al type resolution and frame rate e g 5 MP 20 Hz When CVBS input is connected you can view the information such as NTSC or PAL 4 Configure the following parameters for the Main Stream Continuous and the Main Stream Event Stream Type Set the stream type to be Video or Video Audio Resolution Set recording resolution DS 72xxHUI Kx Series DVRs support 5 MP and 4 MP resolution on all channels DS 72xxHQ...

Page 63: ...rding For DS 72xxHQI Kx Series DVRs when a 3 MP signal input is connected the main stream frame rate cannot exceed 15 fps For DS 72xxHUI Kx Series DVRs when a 5 MP signal input is connected the frame rate of the main stream cannot exceed 12 fps When 4 MP signal input is connected the main stream frame rate cannot exceed 15 fps Max Bitrate Mode Set the mode to General or Custom Max Bitrate Kbps Sel...

Page 64: ...ettings to configure more parameters Figure 71 More Settings of Record Parameters Pre record The time to record before the scheduled time or event For example if an alarm triggers the recording at 10 00 if the pre record time is 5 seconds the camera starts recording at 9 59 55 Post record The time to record after the event or the scheduled time For example if an alarm triggers the recording to end...

Page 65: ... the redundant record function For network cameras the Main Stream Event parameters are not editable 5 Click Apply to save the settings 6 Optional Click Copy to copy the settings to other analog channels if needed Figure 72 Copy Camera Settings 7 Set encoding parameters for sub stream 1 Select the Sub Stream tab Figure 73 Sub Stream Encoding 2 Select a camera in the camera drop down list 3 Configu...

Page 66: ...s In this chapter the record schedule procedure is used as an example the same procedure can be applied to configure recording schedule 5 2 1 Set the Record Schedule Set the record schedule to have the camera automatically start stop recording according to the configured schedule 1 Enter the Record Schedule interface Menu Record Schedule Different recording types are marked in different color icon...

Page 67: ...on all day schedules leave the All Day checkbox blank and set the Start End times Figure 76 Edit Schedule Set Time Period Up to eight periods can be configured for each day Time periods cannot overlap To enable Event Motion Alarm M A motion or alarm and M A motion and alarm triggered recording you must configure the motion detection settings alarm input settings or VCA settings as well 5 Repeat th...

Page 68: ...nable holiday schedule in Holiday settings 6 Click OK to save setting and go back to upper level menu 5 2 3 Draw the schedule 1 Click on the color icon to select a record type in the event list on the right side of the interface Figure 78 Draw the Recording Schedule 2 Drag the mouse on the schedule 3 Click on the other area except for the schedule table to finish and exit from the drawing ...

Page 69: ...tion event takes place the DVR can analyze it and perform many actions to handle it Enabling the motion detection function can trigger specific channels to start recording or trigger full screen monitoring activate an audio warning notify the surveillance center send e mail etc 1 Enter the Motion Detection interface Menu Recording Configuration Motion Detect Figure 79 Motion Detection 2 Configure ...

Page 70: ...channels for which you want the motion detection event to trigger recording f Click Apply to save the settings g Click OK to go back to the upper level menu h Exit the Motion Detection menu 3 Configure the schedule you may choose Motion as the record type 5 4 Configuring Alarm Triggered Recording and Capture Follow the procedure to configure alarm triggered recording or capture 1 Enter the Alarm S...

Page 71: ...rm Input No 4 Enter the Alarm Name 5 Select N O normally open or N C normally closed for alarm type 6 Check the Enable checkbox to enable alarm 7 Click Set after Settings to set the triggered channels arming schedule linkage actions and PTZ linking Figure 83 Alarm Handling 8 Click Apply to save the settings 9 Repeat steps 1 to 8 to configure other alarm input parameters ...

Page 72: ...The event triggered recording can be configured through the menu Events include motion detection alarm and VCA events face detection face capture line crossing detection intrusion detection region entrance detection region exiting detection loitering detection people gathering detection fast moving detection parking detection unattended baggage detection object removal detection audio loss excepti...

Page 73: ... channels line crossing detection and intrusion detection conflict with other VCA detection such as sudden scene change detection face detection and vehicle detection Only one function can be enabled 1 Enter the VCA settings interface and select a camera for the VCA settings Menu Camera VCA Figure 85 VCA Settings 2 Configure the detection rules for VCA events See step 6 in Chapter 10 3 Line Crossi...

Page 74: ...ing Follow these steps to set manual recording parameters Manual recording is prior to scheduled recording 1 Enter the Manual Record interface Menu Manual Figure 87 Manual Record 2 Enable manual record a Click before the camera number to change it to b Or click the Analog status icon to enable manual record of all channels 3 Disable manual record a Click to change it to b Or click the Analog statu...

Page 75: ...re the record or capture schedule on holidays for that year You may want to have different plans for recording on holidays 1 Enter the Record setting interface Menu Recording Configuration 2 Choose Holiday on the left bar Figure 88 Holiday Settings 3 Enable Edit Holiday schedule 4 Click to enter the Edit interface Figure 89 Edit Holiday Settings 5 Check the Enable checkbox ...

Page 76: ...eight periods can be configured for each day Time periods cannot overlap each other In the channel time table both holiday schedule and normal day schedule are displayed Repeat step 4 above to set Holiday schedule for other channels If the holiday schedule can also be used for other channels click Copy and choose the channel you want to apply the settings 5 8 Configuring Redundant Recording Enabli...

Page 77: ...1 HDD General 2 Select the HDD and click to enter the Local HDD Settings interface 3 Set the HDD property to Redundant Figure 92 HDD General Editing 4 Click Apply to save the settings 5 Click OK to go back to the upper level menu 6 Enter the Record setting interface Menu Record Parameters 7 Select the Record tab 8 Select the Camera you want to configure 9 Click the More Settings button ...

Page 78: ...les in specific HDD groups 1 Enter HDD setting interface Menu System Configuration HDD 2 Select Storage Mode tab Check whether the storage mode of the HDD is Group If not set it to Group 3 Select General in the left bar 4 Click to enter editing interface 5 Configuring HDD group 6 Choose a group number for the HDD group 7 Click Apply to save your settings 8 Click OK to go back to the upper level me...

Page 79: ...r configuring the HDD groups configure the recording settings 5 10 Files Protection Lock the recorded files or set the HDD property to Read Only to protect the files from being overwritten 5 10 1 Protect File by Locking the Record Files 1 Enter Export Settings interface Menu File Management Figure 95 Export 2 Select the channels you want to investigate by checking the checkbox to 3 Configure the r...

Page 80: ...o protect and then click the icon which will turn to indicating that the file is locked Uncompleted record files cannot be locked 3 Click to change it to to unlock the file and the file is not protected 5 10 2 Protect File by Setting HDD Property to Read Only To edit HDD property you need to set the storage mode of the HDD to Group 1 Enter HDD setting interface Menu System Configuration HDD Figure...

Page 81: ...to Read only the DVR cannot record any files Only live view mode is available If you set the HDD to Read only when the DVR is saving files in it then the file will be saved in next R W HDD If there is only one HDD the recording will be stopped 5 11 One Key Enabling and Disabling H 264 H 265 for Analog Cameras For K series DVRs you can one key enable or disable H 264 H 265 for the analog cameras 5 ...

Page 82: ... effect 5 11 2 One Key Disabling H 264 H 265 All Analog Cameras 1 Enter the Record menu Menu Record 2 Click Advanced to enter the advanced interface 3 Click Disable to disable H 264 for all the analog cameras and the following attention box pops up Figure 101 Attention Box 4 Click Yes to enable the function and reboot the device to have new settings taken effect 5 12 Configuring 1080p Lite When 10...

Page 83: ...box and click Apply to pop up the attention box After enabling 1080p Lite Mode the 3 MP signal is not accessible by analog channels Figure 103 Attention 4 Click Yes to reboot the device to have new settings taken effect 5 12 2 Disabling the 1080p Lite Mode 1 Enter the Record menu Menu Record 2 Click Advanced to enter the advanced interface 3 Uncheck the 1080p Lite Mode checkbox and click Apply The...

Page 84: ...s supported 6 1 1 1 Instant Playback by Channel Choose a channel in live view mode and click in the quick setting toolbar In instant playback mode only record files recorded during the last five minutes on this channel will be played back Figure 105 Instant Playback Interface 6 1 1 2 Playing Back by Normal Search Playback by Channel 1 Enter the Playback interface 2 Right click a channel in live vi...

Page 85: ...ltaneous playback and channel switch are supported 1 Enter Playback interface Menu Playback 2 Check the checkbox of channel s in the channel list and then double click to select a date on the calendar Figure 107 Playback Calendar If there are record files for that camera on that day the calendar icon for that day is displayed as Otherwise it is displayed as Playback Interface Select the main strea...

Page 86: ...another channel or execute simultaneous playback of multiple channels Figure 109 Playback Toolbar Table 1 8 Detailed Explanation of Playback Toolbar Button Operation Button Operation Button Operation Audio on Mute Start Stop clipping Lock File Add default tag Add customized tag File management for video clips locked files and tags Reverse play Pause Stop Digital Zoom 30s forward 30s reverse Pause ...

Page 87: ...nt Search Play back record files on one or several channels searched out by restricting event type motion detection alarm input or VCA Channel switch is supported 1 Enter the Playback interface Menu Playback 2 Click and select to enter the Event Playback interface 3 Select Alarm Input Motion VCA as the event type and specify the start time and end time for search Figure 110 Video Search by Motion ...

Page 88: ...s you to the Synchronous Playback interface Check the checkbox to select one channel for playback or select multiple channels for synchronous playback The maximum number of channels for synchronous playback supported varies by model Figure 111 Select Channels for Synchronous Playback 6 On the Event Playback interface select main stream or sub stream from the drop down playback list Use the toolbar...

Page 89: ... back at 9 59 55 Post play The time to play back after the event For example if an alarm triggered recording ends at 11 00 if the post play time is 5 seconds the video plays until 11 00 05 1 Click or to select the previous or next event Refer to Table 6 1 for the description of buttons on the toolbar Playing Back by Tag Video tag allows you to record related information such as people and location...

Page 90: ...UI Kx DS 72xxHQI Kx 062817NA Figure 113 Playback by Time Interface 3 Click to add default tag 4 Click to add customized tag and input tag name Figure 114 Add Tag A maximum of 64 tags can be added to a single video file Tag Management 1 Click the button to check edit and delete tag s ...

Page 91: ...e 2 Select Tag from the drop down list in the Playback interface 3 Choose channels edit start time and end time and then click Search to enter the Search Result interface Enter a keyword in the textbox to search the tag on your command Figure 116 Video Search by Tag 4 Click to play back the file Can click Back to return to the search interface ...

Page 92: ...d The smart playback rules and areas are configurable To get the smart search result the corresponding event type must be enabled and configured on the IP camera Here we take the intrusion detection as an example 1 Log in to the IP camera by the Web browser and enable intrusion detection by checking the checkbox Enter the motion detection configuration interface by going to Configuration Advanced ...

Page 93: ...on Draw rectangle for the intrusion detection Set full screen for motion detection Clear all Start Stop clipping File management for video clips Stop playing Pause playing Play Smart settings Search matched video files Filter video files by setting the target characters Show Hide VCA information 7 Set the rules and areas for VCA event or motion event smart search Line Crossing Detection Select and...

Page 94: ... be played if this function is enabled Play Non Related Video at Set the speed to play the non related video Max 8 4 2 1 are selectable Play Related Video at Set the speed to play the related video Max 8 4 2 1 are selectable Pre play and post play is not available for the motion event type 9 Click to search and play the matched video files 10 Optional Click to filter the searched video files by se...

Page 95: ...DS 72xxHUI Kx DS 72xxHQI Kx Digital Video Recorder DVR User Manual UM DS 72xxHUI Kx DS 72xxHQI Kx 062817NA 93 11 Optional For cameras supporting VCA click to show the VCA information ...

Page 96: ...00HUI Kx Series DVRs In Smart Playback both analog and IP cameras support VCA information overlay If the connected camera does not support VCA the icon is grey and unavailable For analog cameras the VCA information includes line crossing detection and intrusion detection For IP cameras the VCA information includes all the VCA detections of smart IP cameras Playing Back by System Logs Play back rec...

Page 97: ...x 062817NA 95 Figure 122 System Log Search Interface 2 Click the Log Search tab to enter the System Log Search interface 3 Set search time and type 4 Click the Search button Figure 123 Result of System Log Search 5 Choose a log with record file and click the button to enter the Playback interface ...

Page 98: ...process Figure 124 Interface of Playback by Log Playing Back by Sub Periods The video files can be played in multiple sub periods simultaneously on the screens 1 Enter Playback interface Menu Playback 2 Select Sub periods from the drop down list in the upper left corner of the page to enter the Sub periods Playback interface 3 Select a date and start playing the video file 4 Select the Split scree...

Page 99: ...y Playing Back External File Perform the following steps to look up and play back files in the external devices 1 Enter the Playback interface Menu Playback 2 Select the External File in the drop down list on the top left side The files are listed in the right side list Click to refresh the file list 3 Select and click to play it back Figure 126 Interface of External File Playback 6 2 Playback Aux...

Page 100: ...Digital Zoom interface 2 Use the mouse to draw a red rectangle and the image within it will be enlarged up to 16 times Figure 127 Draw Area for Digital Zoom 3 Right click the image to exit the digital zoom interface 6 2 3 Reverse Playback of Multi Channel You can play back record files of multi channel reversely Up to 16 ch simultaneous reverse playback is supported 1 Enter Playback interface Menu...

Page 101: ...DS 72xxHUI Kx DS 72xxHQI Kx Digital Video Recorder DVR User Manual UM DS 72xxHUI Kx DS 72xxHQI Kx 062817NA 99 4 ch Synchronous Playback Interface 3 Click to play back the record files reversely ...

Page 102: ...p to various devices such as USB devices USB flash drives USB HDDs USB writer Backup Using USB Flash Drives and USB HDDs 1 Enter Export interface Menu File Management 2 Select the type of files to search Record Event 3 Select the cameras to search 4 Set search condition and click Search to enter the search result interface Figure 128 Normal Video Search for Backup 5 The matched video files are dis...

Page 103: ...files you want to back up The size of the selected files is in the lower left corner of the window Figure 129 Result of Normal Video Search for Backup 8 Select video files from the Chart or List to export 9 Click Export to enter the Export interface You can also click Export All to select all the video files for backup and enter the Export interface ...

Page 104: ...t the file format to filter the files existing in the backup device 11 Select the saved file format type 12 Click Export on the Export interface to start the backup process 13 On the pop up message box click the radio button to export the video files log or the player to the backup device 14 Click OK to confirm Figure 131 Select File or Player for Backup 15 A prompt message will pop up after the b...

Page 105: ...de to export directly during Playback using USB devices USB flash drives USB HDDs USB writer 1 Enter Playback interface 2 During playback use or in the playback toolbar to start or stop clipping record file s 3 Click to enter the file management interface Figure 133 Video Clips Export Interface 4 Export the video clips in playback See step 5 of Chapter 7 1 1Backing Up by Normal Video Picture Searc...

Page 106: ...k New Folder if you want to create a new folder in the backup device 2 Select a record file or folder in the backup device and click if you want to delete it 3 Click Erase if you want to erase the files from a re writable CD DVD 4 Click Format to format the backup device If the inserted storage device is not recognized Click Refresh Reconnect device Check vendor for compatibility ...

Page 107: ...Recording Configuration Motion Detect 2 Choose a camera for which you want to set up motion detection Figure 135 Motion Detection Setup Interface 3 Set detection area and sensitivity 4 Check the motion detection checkbox to enable it 5 Use the mouse to draw detection area s or click Full Screen to set the detection area to be the full screen 6 Drag the sensitivity bar to set sensitivity 7 Click to...

Page 108: ... be displayed full screen on the monitor when a motion alarm is triggered Figure 137 Set Trigger Camera of Motion Detection 9 Set channel arming schedule a Select Arming Schedule tab to set the channel s arming schedule b Choose one day of a week and up to eight time periods can be set within each day or click Copy to copy the time period settings to other day s Time periods cannot repeat or overl...

Page 109: ...OK to complete the channel s motion detection settings 13 To set motion detection for another channel repeat the above steps or copy the above settings to it You cannot copy the Trigger Channel action 8 2 Setting Sensor Alarms Set up handling method of an external sensor alarm 1 Enter Alarm Input Settings interface Menu Recording Configuration Trigger Figure 139 Alarm Input Settings Interface 2 Se...

Page 110: ...nnel s arming schedule Select one day of a week Eight time periods maximum can be set each day Time periods cannot repeat or overlap 6 Select Linkage Action tab to set up alarm response actions of the alarm input Refer to Chapter 8 7 Setting Alarm Response Actions 7 Repeat the above steps to set up arming schedule for other days of the week You can also click on Copy to copy an arming schedule to ...

Page 111: ...he local alarm input 1 The selected linkage actions include the Full Screen Monitoring Audible Warning Notify Surveillance Center Send E mail Upload Captured Pictures to Cloud and Trigger Alarm Output Figure 142 Disarm Linkage Actions When the alarm input 1 Local 1 is enabled with one key disarming the other alarm input settings are not configurable 8 3 Detecting Video Loss Detect video loss of a ...

Page 112: ... up video loss handling method 4 Check the Enable Video Loss Alarm checkbox 5 Click Set to set up video loss handling method 6 Set the channel arming schedule a Select Arming Schedule tab b Choose one day of a week and up to eight time periods for each day or click Copy to copy the time period settings to other day s Time periods cannot repeat or overlap ...

Page 113: ...ideo loss alarm response action refer to Chapter 8 7 Setting Alarm Response Actions 8 Click OK to complete the channel s video loss settings 9 Repeat the above steps to finish setting other channels or click Copy to copy the above settings to them 8 4 Detecting Video Tampering This feature triggers an alarm when the lens is covered and initiates alarm response action s 1 Enter the Camera Managemen...

Page 114: ...ing Detection checkbox 4 Drag the sensitivity bar and choose a proper sensitivity level 5 Click Set to set the video tampering handling method 6 Set the channel s arming schedule and alarm response actions a Click Arming Schedule tab to set the response action arming schedule b Select a day of the week with up to eight time periods each day Time periods cannot repeat or overlap ...

Page 115: ...to other days e Click OK to complete the video tampering settings of the channel 7 Repeat the above steps to finish settings other channels or click Copy to copy the above settings to them 8 Click Apply to save and activate the settings 8 5 Setting All day Video Quality Diagnostics There are two ways to diagnose the video quality manual and all day Perform the following steps to set the threshold ...

Page 116: ...diagnostic types Blurred Image Abnormal Brightness and Color Cast 5 Check the corresponding checkbox of the diagnostic type and adjust the threshold by dragging the bar The higher the threshold the harder it is to detect the exception 6 Click Set to set the video quality diagnostics handling method Set arming schedule and alarm response actions of the channel a Click Arming Schedule tab to set the...

Page 117: ...of the channel 7 Click Apply to save and activate the settings 8 Optional Copy the same settings to other cameras by clicking Copy 8 6 Handling Exceptions Exception settings refer to the handling method of various exceptions as noted below HDD Full The HDD is full HDD Error Writing HDD error unformatted HDD etc Network Disconnected Disconnected network cable IP Conflicted Duplicated IP address Ill...

Page 118: ...Exception Settings Interface 2 Check the Enable Event Hint checkbox to display the Event Exception icon when an exception event occurs Click Set to display the event hint Figure 150 Event Hint Settings Click that appears in Live View to view detailed information about the exception event Click Set to display the event hint ...

Page 119: ...or CVBS monitor displays in full screen the video image from the alarming channel configured for full screen monitoring If alarms are triggered simultaneously in several channels their full screen images will be switched every 10 seconds default dwell time A different dwell time can be set in Menu Configuration Live View Auto switch will terminate once the alarm stops and you will be taken back to...

Page 120: ...ed 1 Enter the Alarm Output interface Menu Record Configuration Trigger Alarm Output 2 Select an alarm output and set the alarm name and dwell time Figure 152 Alarm Output Settings Interface If Manually Clear is selected in the Dwell Time drop down list it can be cleared only by going to Menu Manual Alarm 3 Click the Set button to set the alarm output arming schedule 1 Choose a day of the week and...

Page 121: ...QI Kx 062817NA 119 Figure 153 Set Arming Schedule of Alarm Output 2 Repeat the above steps to set arming schedule of other days of the week or click Copy to copy an arming schedule to other days 3 Click OK to complete the alarm output arming schedule setting 4 Click Apply to save the settings ...

Page 122: ...HUI Kx Series DVRs support VCA line crossing detection and intrusion detection of all channels Channels with audio support audio exception detection DS 7216HQI Kx Series support 2 ch VCA line crossing detection and intrusion detection Channels with audio support audio exception detection For the analog channels line crossing detection and intrusion detection conflict with other VCA detection such ...

Page 123: ... the face detection settings interface 6 Configure the trigger channel arming schedule linkage action and PTZ linking for the face detection alarm Figure 155 PTZ Linking 7 Click the Rule Settings button to set the face detection rules Drag slider to set the detection sensitivity Sensitivity Range 1 5 The higher the value the more easily the face can be detected Figure 156 Set Face Detection Sensit...

Page 124: ...e this function 6 Click to configure the trigger channel arming schedule linkage action and PTZ linking for the line crossing detection alarm 7 Click the Rule Settings button to set the line crossing detection rules a Set the direction to A B A B or B A A B Only the arrow on the B side shows When an object goes across the configured line both directions will be detected and alarms will be triggere...

Page 125: ...s people vehicles or other objects that enter and loiter in a pre defined virtual region Specific actions can be taken when the alarm is triggered 1 Enter the VCA settings interface Menu Camera VCA 2 Select the camera for which to configure the VCA 3 Check the Save VCA Picture checkbox to save the captured VCA detection pictures 4 Set the VCA detection type to Intrusion Detection 5 Check the Enabl...

Page 126: ...ggered Percentage Range 1 100 Percentage defines the ratio of the in region part of the object that will trigger the alarm For example if the percentage is set to 50 percent when the object enters the region and occupies half of the whole region the alarm is triggered Figure 159 Set Intrusion Crossing Detection Rules 8 Click OK to save the rule settings and back to the line crossing detection sett...

Page 127: ...DS 72xxHUI Kx DS 72xxHQI Kx Digital Video Recorder DVR User Manual UM DS 72xxHUI Kx DS 72xxHQI Kx 062817NA 125 10 Click Apply to save the settings ...

Page 128: ...e Save VCA Picture checkbox to save the captured VCA detection pictures 4 Set the VCA detection type to Region Entrance Detection 5 Check the Enable checkbox to enable this function 6 Click to configure the trigger channel arming schedule linkage action and PTZ linking for the region entrance detection alarm 7 Click Rule Settings to set the sensitivity of the region entrance detection Sensitivity ...

Page 129: ...rance Detection to configure region exiting detection Up to four rules can be configured 9 6 Loitering Detection The Loitering Detection function detects people vehicles or other objects that loiter in a pre defined virtual region for a pre defined time A series of actions can be taken when the alarm is triggered Threshold 1s 10s in Rule Settings defines the time the object loiters in the region I...

Page 130: ... the more easily a moving object will trigger the alarm Up to four rules can be configured 9 9 Parking Detection The Parking Detection function detects illegal parking in places such as highways one way streets etc A series of actions can be taken when the alarm is triggered Threshold 5s 20s in Rule Settings defines the time the vehicle parks in the region If you set the value as 10 an alarm is tr...

Page 131: ...he sensitivity is high a very small object taken from the region will trigger the alarm Up to four rules can be configured 9 12 Audio Exception Detection The Audio Exception Detection function detects abnormal sounds in the surveillance scene such as the sudden increase decrease of sound intensity Specific actions can be taken when the alarm is triggered Audio Exception Detection is supported on a...

Page 132: ...ouder the environment sound the higher the value should be Adjust it according to the environment e Check the Sudden Decrease of Sound Intensity Detection checkbox to detect a steep drop in the surveillance scene sound Set the detection sensitivity 1 100 for the steep drop in sound 7 Click Apply to activate the settings 9 13 Defocus Detection Image blur caused by defocusing of the lens can be dete...

Page 133: ...pe s of the selected channel s Figure 163 Disable Other VCA Type s 9 15 PIR Alarm A PIR Passive Infrared alarm is triggered when an intruder moves within the detector s field of view The heat energy dissipated by a person or other warm blooded creatures such as dogs cats etc can be detected 1 Enter the VCA settings interface Menu Camera VCA 2 Select the camera for which to configure the VCA 3 Chec...

Page 134: ...fied conditions 1 Enter the Face Search interface Menu VCA Search Face Search 2 Select the camera s for the face search Figure 164 Face Search 3 Specify the start time and end time for searching the captured face pictures or video files 4 Upload the pictures from your local storage device for matching the detected face pictures 5 Set the similarity level for the source pictures and the captured pi...

Page 135: ...icture to play its related video file in the view window on the top right Or select a picture item and click to play it Click to stop playing or click to play the previous next file 8 To export the captured face pictures to a local storage device connect the storage device and click Export All to enter the Export interface a Click Export to export all face pictures to the storage device Figure 166...

Page 136: ...arch 2 Select the camera s for the behavior search 3 Specify the start time and end time for searching the matched pictures Figure 167 Behavior Search Interface 4 Select the VCA detection type from the drop down list including line crossing detection intrusion detection unattended baggage detection object removal detection region entrance detection region exiting detection parking detection loiter...

Page 137: ...e captured pictures to a local storage device connect the storage device and click Export All to enter the Export interface 8 Click Export to export all pictures to the storage device 10 3 People Counting People Counting is used to calculate the number of people who enter or left a pre defined area and can provide daily weekly monthly annual reports for analysis 1 Enter the People Counting interfa...

Page 138: ...rmat 10 4 Heat Map Heat map is a graphical representation of data represented by colors The heat map function is usually used to analyze the visit times and dwell time of customers in a configured area 1 Enter the Heat Map interface Menu VCA Search Heat Map 2 Select the camera for the heat map processing 3 Set the report type to Daily Report Weekly Report Monthly Report or Annual Report 4 Set the ...

Page 139: ...Counting to export the report data and start heat map statistics The results are displayed in graphics marked in different colors As shown in Figure 10 8 red color block 255 0 0 indicates the most popular area and blue color block 0 0 255 indicates the less popular area 6 You can click Export to export the statistics report in Microsoft Excel format ...

Page 140: ... Settings Interface 2 Select the General tab 3 On the General Settings interface configure the following parameters NIC Type IPv4 Address IPv4 Gateway MTU DNS Server and Main NIC The valid value of MTU is from 500 to 1500 If a DHCP server is available check the Enable DHCP checkbox to obtain an IP address and other network settings from that server automatically If DHCP is enabled you can check th...

Page 141: ...Click Apply to save the settings 6 After successful settings the system asks you to reboot the device to enable the new settings and the PPPoE dial up is automatically connected after reboot 7 You can go to Menu Maintenance System Info Network interface to view the status of PPPoE connection 11 2 2 Configuring Hik Connect Hik Connect provides a mobile phone application and service platform page ww...

Page 142: ...ation Code text field 5 Check the The Hik Connect service will require Internet access Please read Service Terms and Privacy Statement before enabling the service checkbox 6 Scan the QR code on the interface to read the Service Terms and the Privacy Statement 7 Click OK to save the settings and return to the Hik Connect interface Hik Connect is disabled by default The verification code field is em...

Page 143: ... checkbox If this feature is enabled the verification code is required for remote access and live view Use your phone s scanning tool to quickly get the device code by scanning the QR code 10 Click Apply to save the settings After configuration you can access and manage the DVR on your mobile phone on which the Hik Connect application is installed or by the website www hik connect com See the help...

Page 144: ...word registered on the DynDNS website Figure 175 DynDNS Settings Interface PeanutHull a Enter the User Name and Password obtained from the PeanutHull website Figure 176 PeanutHull Settings Interface NO IP a Enter the account information in the corresponding fields Refer to the DynDNS settings b Enter Server Address for NO IP c In the Device Domain Name text field enter the domain obtained from the...

Page 145: ... 3 Check the Enable NTP checkbox to enable this feature 4 Configure the following NTP settings Interval Time interval between the two synchronizing actions with NTP server The unit is minutes NTP Server IP address of NTP server NTP Port Port of NTP server 5 Click Apply to save and exit the interface The time synchronization interval can be set from 1 to 10080 minutes default is 60 minutes If the D...

Page 146: ...UPnP function When the device network working mode is set to multi address the Default Route of the device must be in the same network segment as that of the LAN IP address of the router 1 Enter the Network Settings interface Menu Configuration Network 2 Select the NAT tab to enter the UPnP Settings interface Figure 179 UPnP Settings Interface 3 Check Enable UPnP checkbox to enable UPnP 4 Set the ...

Page 147: ...P port respectively You can use the default port No or change it according to actual requirements External Port indicates the port No for the router s port mapping RTSP port No should be 554 or between 1024 and 65535 while the value of the other ports should be between 1 and 65535 and each values must be different If multiple devices are configured for the UPnP settings under the same router the v...

Page 148: ... Client Management System software e g iVMS 4200 is installed and the Alarm Host Port must be the same as the alarm monitoring port configured in the software default port is 7200 Multicast IP The multicast can be configured to realize live view for more than the maximum number of cameras through network A multicast address spans the Class D IP range of 224 0 0 0 to 239 255 255 255 It is recommend...

Page 149: ... minimum output bandwidth is 2 Mbps 4 Click Apply to save and exit the interface 11 2 7 Configuring HTTPS Port HTTPS authenticates the Web site and associated Web server that one is communicating with to protect against man in the middle attacks Perform the following steps to set the https port number If you set the port number to 443 and the IP address is 192 0 0 64 access the device by entering ...

Page 150: ...try host name IP validity and other information c Click OK to save the settings OPTION 2 Create the Authorized Certificate a Click Create to create the certificate request b Download and submit the certificate request to the trusted certificate authority for signature c After receiving the signed valid certificate import the certificate to the device 6 There will be certificate information after y...

Page 151: ...twork LAN that maintains an SMTP mail server The network must also be connected to either an intranet or the Internet depending on the location of the e mail accounts to which you want to send notification Additional the Preferred DNS Server must be configured 11 2 8 1 Before Starting Configure the IPv4 Address IPv4 Subnet Mask IPv4 Gateway and the Preferred DNS Server in the Network Settings menu...

Page 152: ...Select Receivers Select the receiver Up to three receivers can be configured Receiver The name of the receiver of the e mail Receiver s Address The e mail address of the receiver Enable Attached Picture Check the checkbox if you want to send e mail with attached alarm images The interval is the time between two captures of the alarm images For IP cameras the alarm images are directly sent as attac...

Page 153: ...c interface Menu Maintenance Net Detect Figure 189 Network Traffic Interface 2 You can view the sending rate and receiving rate information The traffic data is refreshed every second 11 3 Configuring Network Detection You can obtain network connecting status of DVR through the network detection function including network delay packet loss etc 11 3 1 Testing Network Delay and Packet Loss 1 Enter th...

Page 154: ...Packet By connecting the DVR to a network the captured network data packet can be exported to a USB flash disk or other local backup device 1 Enter the Network Traffic interface Menu Maintenance Net Detect 2 Click the Network Detection tab to enter the Network Detection interface 3 Select the backup device from the Device Name drop down list Click the Refresh button if the connected local backup d...

Page 155: ...rt Attention Up to 1 MB of data can be exported each time 11 3 3 Checking Network Status You can check the network status and quickly set the network parameters in this interface 1 Enter the Network Traffic interface Menu Maintenance Net Detect 2 Click the Network Detection tab to enter the Network Detection interface 3 Click Status on the bottom right of the interface Figure 193 Checking Network ...

Page 156: ...ace Figure 195 Network Parameters Configuration 11 3 4 Checking Network Statistics Check the network statistics to obtain the real time information of the device 1 Enter the Network Statistics interface Menu Maintenance Net Detect 2 Click the Network Stat tab to enter the Network Statistics interface Figure 196 Network Stat Interface 3 View the Remote Live View bandwidth Remote Playback bandwidth ...

Page 157: ...ith the DVR 1 Enter the HDD Information interface Menu System Configuration HDD Figure 197 HDD Information Interface You can view the Total Capacity Free Space and Remaining Recording Time of the HDD The algorithm of the Remaining Recording Time uses average bit rate for the channel enabling smart encoding to raise accuracy 2 Select the HDD to be initialized 3 Click Init Figure 198 Confirm Initial...

Page 158: ...creasing the device s power consumption and extending the life of the HDDs 6 Click Menu HDD Advanced Figure 201 Enable HDD Sleeping 7 Check the Enable HDD Sleeping checkbox default and the HDDs that haven t been accessed for a long period of time will be set to sleep 8 Uncheck the Enable HDD Sleeping checkbox and the HDDs will be set to work at all times 12 2 Managing Network HDD You can add an al...

Page 159: ...P SAN settings Adding a NAS Disk a Enter the NetHDD IP address in the text field b Click Search to search the available NAS disks c Select the NAS disk from the list or enter the directory in the NetHDD Directory text field d Click OK to add the configured NAS disk Up to eight NAS disks can be added Figure 204 Add NAS Disk Adding an IP SAN a Enter the NetHDD IP address in the text field b Click Se...

Page 160: ... or IP SAN disk return to the HDD Information menu The added NetHDD will be displayed in the list If the added NetHDD is uninitialized select it and click the Init button for initialization Figure 206 Initialize Added NetHDD 12 3 Managing HDD Groups 12 3 1 Setting HDD Groups Multiple HDDs can be managed in groups Video from specified channels can be recorded onto a particular HDD group through HDD...

Page 161: ...Apply and the following Attention box will pop up Figure 208 Attention for Reboot 4 Click Yes to reboot the device to activate the changes 5 After device reboot enter the HDD Information interface Menu HDD General 6 Select HDD from the list and click the icon to enter the Local HDD Settings interface as shown in 0 Figure 209 Local HDD Settings Interface ...

Page 162: ...r 12 3 1 Setting HDD Groups A HDD can be set to read only to prevent important recorded files from being overwritten when the HDD becomes full in overwrite recording mode When the HDD property is set to redundancy the video can be recorded both onto the redundancy HDD and the R W HDD simultaneously so as to ensure high security and reliability of video data 1 Enter the HDD Information interface Me...

Page 163: ...d files 1 Enter the Storage Mode interface Menu HDD Advanced 2 Click the Storage Mode tab 3 Set the Mode to Quota as shown in 0 The DVR must be rebooted to enable the changes to take effect Figure 212 Storage Mode Settings Interface 4 Select a camera for which you want to configure quota 5 Enter the storage capacity in the Max Record Capacity GB text field 6 Copy the current camera s quota setting...

Page 164: ...rds 12 5 Configuring Cloud Storage Cloud storage facilitates you to upload and download recorded files at any time and any place which can highly enhance efficiency 1 Enter the Cloud Storage interface Menu HDD General Cloud Storage 2 Check the Enable Cloud checkbox to enable the feature 3 Set the Cloud Type from the drop down list to One Drive Google Drive or Drop Box Figure 214 Cloud Storage Inte...

Page 165: ...from the Camera drop down list c Check the Enable Schedule checkbox to enable the schedule recording For detailed recording schedule information refer to 5 2 Configuring Recording Schedule Figure 215 Record Schedule 9 Upload the event triggered recording files to the cloud storage a Go back to enter the cloud storage interface b Select the camera you have set in the recording schedule interface c ...

Page 166: ...DS 72xxHUI Kx DS 72xxHQI Kx Digital Video Recorder DVR User Manual 164 UM DS 72xxHUI Kx DS 72xxHQI Kx 062817NA Figure 216 Upload to Cloud Storage Interface ...

Page 167: ...6 Checking HDD Status Check the status of installed HDDs so as to take immediate maintenance in case of HDD failure Checking HDD Status in HDD Information Interface 1 Enter the HDD Information interface Menu System Configuration HDD 2 Check the status of each HDD that is displayed on the list as shown in 0 Figure 218 View HDD Status 1 If the HDD status is Normal or Sleeping it works normally If th...

Page 168: ...ect 2 Click the S M A R T Settings tab to enter the interface 3 Select the HDD to analyze 4 Click Test to start analyzing the selected HDD 5 View the HDD s S M A R T information list once the analysis is complete If you want to use the HDD even if the S M A R T checking has failed check the Continue to use this disk when self evaluation is failed checkbox Figure 220 S M A R T Settings Interface 12...

Page 169: ...ion click Error Info to view the information 12 9 Configuring HDD Error Alarms Configure the HDD error alarms when the HDD status is Uninitialized or Abnormal 1 Enter the Exception interface Menu Configuration Exceptions 2 Set the Exception Type to HDD Error from the drop down list 3 Check the checkbox s below to select the linkage action s for HDD error as shown in Figure 12 26 Audible Warning No...

Page 170: ...eo Recorder DVR User Manual 168 UM DS 72xxHUI Kx DS 72xxHQI Kx 062817NA Figure 222 Configure HDD Error Alarm 4 If Trigger Alarm Output is selected select the alarm output to be triggered from the list below 5 Click Apply to save the settings ...

Page 171: ...range of 5 MP cameras 1 Enter the Signal Input Status interface Menu Cameras Setup Signal Input Status 2 Check the 5MP Long Distance Transmission checkbox to display the analog camera choices window 3 Check the analog camera checkboxes that you wish to apply 5 MP Long Distance Transmission 4 Click Apply Figure 223 Menu Cameras Setup Cameras Signal Input Status 5MP Long Distance Transmission is the...

Page 172: ... 2 Select the camera to configure OSD settings 3 Edit the Camera Name in the text field 4 Configure the Display Name Display Date and Display Week by checking the checkbox 5 Select the Date Format Time Format Display Mode and the OSD Font this setting is available in the Web interface only Figure 225 OSD Configuration Interface 6 Use the mouse to drag the text frame on the preview window to adjust...

Page 173: ... Click Apply to apply the settings 13 3 Configuring Privacy Mask Configure the four sided privacy mask zones that cannot be viewed or recorded by the operator 1 Enter the Privacy Mask Settings interface Menu Cameras Setup Privacy Mask 2 Select the camera to set privacy mask 3 Check the Enable Privacy Mask checkbox to enable this feature Figure 227 Privacy Mask Settings Interface 4 Use the mouse to...

Page 174: ...ick Clear All to clear all zones Figure 228 Set Privacy Mask Area 6 Click Copy to copy the privacy mask settings of the current camera to other cameras Refer to step 7 of Chapter Configuring OSD Settings 7 Click Apply to save the settings 13 4 Configuring Video Parameters 13 4 1 Configuring Image Settings 1 Enter the Image Settings interface Menu Cameras Setup Image Image Settings 2 Select the Ima...

Page 175: ...rameters 4 Select the period name in the drop down list two periods are provided Time periods cannot overlap 5 Select the for analog camera mode from the Mode drop down list Standard Indoor Dim Light Outdoor 6 Adjust the image parameters according to actual needs Analog Cameras a Brightness b Contrast c Saturation d Hue e Sharpness f De noising IP Cameras a Brightness b Contrast c Saturation ...

Page 176: ...ra from the drop down list 4 Optional Switch the 4 MP or 5 MP signal from the Signal Switch drop down list 4 MP 25 30 fps 5 MP 12 5 fps and 5 MP 20 fps are selectable The 4 MP 25 fps and 4 MP 30 fps signals are self adaptive for the camera 5 Optional Check the Enable Defog checkbox to enable the defog function of the selected camera and set the Defog Level from 1 to 4 6 Optional Adjust the other c...

Page 177: ...ected analog camera does not support them or there is no video signal The parameters are saved to the connected analog camera and are not saved to the DVR The default value of Day to Night Sensitivity Night to Day Sensitivity and IR Light Brightness is 5 The effective value ranges from 1 to 9 If you exit from the interface and enter it again the parameters displayed are those you last set The DVR ...

Page 178: ...face Menu System Information 2 Click the Device Info Camera Record Alarm Network and HDD tabs to view the system information of the device Figure 232 System Information Interface 14 2 Searching Log Files The operation alarm exception and DVR information can be stored in log files which can be viewed and exported at any time 1 Enter the Log Search interface Menu Maintenance Log Information Figure 2...

Page 179: ...h to start searching log files 4 The matched log files will be displayed on the list shown below Up to 2 000 log files can be displayed each time Figure 234 Log Search Results 5 Click of each log or double click it to view its detailed information You can also click to view the related video files if available Figure 235 Log Information Interface 6 To export the log files click Export to enter the...

Page 180: ...cluding the IP address manage port admin password etc The exported file can be edited on your PC to add or delete content and the settings can be copied to other devices by importing the Excel file 1 Enter the camera management interface Menu Camera Camera 2 Click the IP Camera Import Export tab and detected plugged external devices appears 3 Click Export to export configuration files to the selec...

Page 181: ...ort After the import process has completed you must reboot the DVR After finishing importing the configuration files the device will reboot automatically 14 5 Upgrading System The firmware on your DVR can be upgraded by local backup device or remote FTP server 14 5 1 Upgrading by Local Backup Device 1 Connect your DVR with a local backup device where the update firmware file is located 2 Enter the...

Page 182: ...art upgrading 6 After upgrading is complete reboot the DVR to activate the new firmware 14 5 2 Upgrading by FTP Configure PC running FTP server and DVR to the same Local Area Network Run the third party TFTP software on the PC and copy the firmware into the root directory of TFTP 1 Enter the Upgrade interface Menu Maintenance Upgrade 2 Click the FTP tab to enter the Local Upgrade interface as show...

Page 183: ...the FTP Server address in the text field 4 Click Upgrade to start upgrading 5 After upgrading is complete reboot the DVR to activate the new firmware 14 6 Upgrading Camera 1 You can upgrade multiple connected analog cameras supporting TurboHD signal simultaneously with the DVR 2 Enter the Camera Upgrade interface Menu Maintenance Upgrade Camera Upgrade ...

Page 184: ...l 5 Select the update file from the backup device 6 Click Upgrade to start upgrading 14 7 Restoring Default Settings 1 Enter the Default interface Menu Maintenance Default Figure 241 Restore Defaults 2 Select the restoring type from the following three options Restore Defaults Restore all parameters except the network including IP address subnet mask gateway MTU NIC working mode default route serv...

Page 185: ...UI Kx DS 72xxHQI Kx 062817NA 183 Factory Defaults Restore all parameters to the factory default settings Restore to Inactive Restore the device to inactive status 3 Click OK to restore the default settings The device will reboot automatically after restoring the default settings ...

Page 186: ...r NTSC VGA HDMI Resolution Select the output resolution which must be the same with the resolution of the VGA HDMI display Mouse Pointer Speed Set the speed of mouse pointer four levels are configurable Double Click Speed Set the speed of mouse double click three levels are configurable Enable Password Enable disable the use of the login password If you check the Enable Password checkbox every tim...

Page 187: ...x Digital Video Recorder DVR User Manual UM DS 72xxHUI Kx DS 72xxHQI Kx 062817NA 185 2 Choose the DST Settings tab Figure 243 Time Date Setting 3 Check the Enable DST checkbox 4 Click CUSTOMIZE Figure 244 DST Settings Interface ...

Page 188: ...o DST Adjustment item or you can manually check the Enable DST checkbox and then choose the date of the DST period 15 3 Configuring More Settings 1 Enter the General Settings interface Menu System Configuration General 2 Click the More Settings tab to enter the More Settings interface as shown in the following figures Figure 245 More Settings Interface ...

Page 189: ...le Enhanced VCA Mode DS 72xxHUI Kx Series DVRs support Enhanced VCA Mode which allows line crossing detection and intrusion detection on all channels Enhanced VCA Mode conflicts with 2K 4K output and 4 MP 5 MP signal input Enable or disable VCA mode as needed DS 72xxHQI Kx Series DVRs don t support Enhanced VCR Mode The pop up will only show mode 2 Enable Enhanced VCA Mode 1 Check the checkbox to ...

Page 190: ...4 Click Apply to save the settings Line crossing detection and intrusion detection will be supported only on two channels 2K 4K output and 4 MP 5 MP input signals will be supported 15 4 Managing User Accounts There is a default account in the DVR Administrator The Administrator user name is admin and the password is set when you start the device for the first time The Administrator has the permiss...

Page 191: ...r DVR User Manual UM DS 72xxHUI Kx DS 72xxHQI Kx 062817NA 189 Figure 248 User Management Interface 2 Click Add to enter the Add User interface Figure 249 Add User Menu 3 Enter information for the new user Password Set the password for the user account ...

Page 192: ...l operating permissions in Camera Configuration by default Guest The Guest user has no permission for Two way Audio in Remote Configuration and has only the local remote playback in the Camera Configuration by default IP Address If this is enabled and configured only computers with this IP address can access the DVR This can be a single computer or multiple computers if they share the same public ...

Page 193: ...stem firmware Local Shutdown Reboot Shutting down or rebooting the device Remote Configuration Remote Log Search Remotely view logs that are saved on the device Remote Parameters Settings Remotely configure parameters restore factory default parameters and import export configuration files Remote Camera Management Remotely enable and disable analog camera s and add delete and edit network camera s...

Page 194: ... s Local PTZ Control Locally control PTZ movement of the selected camera s Remote PTZ Control Remotely control PTZ movement of the selected camera s Local Video Export Locally export recorded files of the selected camera s Local Camera Management is provided for IP cameras only 6 Click OK to save the settings and exit 15 4 2 Deleting a User 1 Enter the User Management interface Menu Configuration ...

Page 195: ...ASSWORD RECOMMENDED We highly recommend you create a strong password of your own choosing using a minimum of eight characters including at least three of the following categories upper case letters lower case letters numbers and special characters in order to increase the security of your product We also recommend that you reset your password regularly Especially in a high security system resettin...

Page 196: ... Optional Click after Export GUID to pop up the Reset Password interface Click Export to export GUID to the USB flash drive for retrieving the forgotten password Figure 255 Export GUID Enter the correct old admin password before exporting GUID 8 Click OK to save the settings and exit from the menu 9 Optional For an Operator or Guest user account you can also click on the User Management interface ...

Page 197: ...ices where individual users connect to the ADSL transceiver modem over Ethernet and in plain Metro Ethernet networks DDNS Dynamic DNS is a method protocol or network service that provides the capability for a networked device such as a router or computer system using the Internet Protocol Suite to notify a domain name server to change in real time ad hoc the active DNS configuration of its configu...

Page 198: ... monitor 4 Check if the fault is solved by the step 1 to step 3 If it is solved finish the process If not contact our company There is a beeping sound after a new device starts up Possible Reasons No HDD is installed in the device The installed HDD has not been initialized The installed HDD is not compatible with the device or is defective Possible Fixes 1 Verify at least one HDD is installed in t...

Page 199: ...tween the pickup and camera is connected well impedance matches is and compatible 2 Verify the setting parameters are correct Select Menu Record Parameters Record and set the Stream Type as Audio Video 3 Check if the fault is solved If it is solved finish the process If not contact our company The image gets stuck when the DVR is playing back single or multi channel cameras Possible Reasons The fr...

Page 200: ...is incorrect The HDD is error or not detected 1 Verify the system time setting is correct Select Menu Configuration General General and verify the System Time is correct 2 Verify the search condition is correct Select Playback and verify the channel and time are correct 3 Verify the HDD status is normal Select Menu HDD General to view the HDD status and verify the HDD is detected and can be read a...

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