High End Systems studio color, User Manual

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A-2 Studio Color User’s Manual
Acquiring Help
If can not resolve a problem with this appendix, contact your authorized High End Systems
dealer or contact High End Systems Technical Service through the following numbers:
Troubleshooting
This section provides information on diagnosing and solving operational problems. If
a solution to your problem cannot be found in the following subsections, contact your
authorized dealer or High End Systems Technical Support. Please note that nearly every
possible problem is documented to speed troubleshooting, but most are extremely unlikely to
ever occur.
The following troubleshooting topics are covered in their subsections:
•
"Display Error Messages" on page A-3
• "General Troubleshooting" on page A-7
• "Upload Troubleshooting" on page A-9
• "Onboard Self-Tests" on page A-10
• "Testing DMX Data" on page A-10
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Friday:
(800) 890-8989
FAX: (512) 834-9195
Voice mail: (512) 837-3063 or (800) 890-8989
California Office From 8 a.m. to 6 p.m. (U.S. Pacific time) Monday through Friday:
(818) 947-0550
FAX: (818) 908-8975
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Service Web Site http://info.highend.com/service/service.html
FTP Site ftp.highend.com
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FAX: +49 8122 9903-33
Singapore Voice: +65 742 8266
FAX: +65 743 9322