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Hewlett Packard Enterprise ProLiant ML350 Gen10, User Manual

The Hewlett Packard Enterprise ProLiant ML350 Gen10 User Manual is a comprehensive guide to efficiently operate and maintain this high-performance server. With easy-to-understand instructions and troubleshooting tips, this manual is essential for maximizing productivity. Download your free copy from manualshive.com to get the most out of your ProLiant ML350 Gen10.

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Energy pack cabling

Storage controller backup power cabling

The storage controller backup power connector in your controller might be in a different location from what is shown in
the following illustrations. For more information on the location of the backup power connector in your controller, see the
controller user guide from the information library:

https://www.hpe.com/info/smartstorage-docs

Smart Array P-class storage controllers in slots 1 and 3

Cable color

Description

Blue

Slot 3 storage controller backup power cable

Orange

Slot 1 storage controller backup power cable

Cabling

173

Summary of Contents for ProLiant ML350 Gen10

Page 1: ...Edition 6 Abstract This document is for the person who installs administers and troubleshoots servers and storage systems Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels ...

Page 2: ...Enterprise has no control over and is not responsible for information outside the Hewlett Packard Enterprise website Acknowledgments ClearCenter ClearOS and ClearVM are either registered trademarks or trademarks of ClearCenter Corporation in the United States and or other countries Intel and Xeon are trademarks of Intel Corporation in the U S and other countries Linux is the registered trademark o...

Page 3: ...ering 25 SFF drive bay numbering Smart Array controller 26 SFF drive bay numbering SAS expander 27 NVMe drive bay numbering 28 LFF drive bay numbering Smart Array controller 29 Fan bay numbering 29 Media device screws 30 Expansion board screws 30 Operations 32 Power up the server 32 Power down the server 32 Unlock the front bezel 32 Open the front bezel 33 Remove the front bezel 34 Install the fro...

Page 4: ...rating system 66 Hardware options installation 67 Introduction 67 Drive options 67 Drive support information 67 Drive guidelines 67 Installing an LFF non hot plug drive 68 Installing an LFF hot plug drive 70 Installing an SFF hot plug drive 71 Installing an NVMe SSD 72 Power supply options 74 Hot plug power supply calculations 74 Power supply warnings and cautions 74 Install an AC power supply 74 ...

Page 5: ...Installing an energy pack 134 Expansion board options 136 Expansion board thermal requirement 137 Accelerator options 137 Installing an expansion board 138 HPE 12G SAS expander card option 141 SAS expander card port numbering 141 Installing the SAS expander card 142 M 2 SATA SSD enablement option 144 Installing an M 2 SATA SSD 145 Redundant power supply enablement option 147 Installing the redunda...

Page 6: ...igent Provisioning 183 Intelligent Provisioning operation 183 Management security 184 Scripting Toolkit for Windows and Linux 184 UEFI System Utilities 185 Selecting the boot mode 185 Secure Boot 186 Launching the Embedded UEFI Shell 186 HPE Smart Storage Administrator 187 HPE MR Storage Administrator 187 HPE InfoSight for servers 188 StorCLI 188 USB support 188 External USB functionality 189 Redu...

Page 7: ...er Supply 200 HPE 500W Flex Slot Platinum Hot plug Low Halogen Power Supply 201 HPE 800W Flex Slot Platinum Hot plug Low Halogen Power Supply 202 HPE 800W Flex Slot Titanium Hot plug Low Halogen Power Supply 203 HPE 800W Flex Slot Universal Hot plug Low Halogen Power Supply 204 HPE 800W Flex Slot 48VDC Hot plug Low Halogen Power Supply 204 HPE 1600W Flex Slot Platinum Hot plug Low Halogen Power Su...

Page 8: ...scription 1 iLO Service Port 2 USB 3 0 ports 2 3 Box 11 4 Half height media bay 1 for SAS LTO tape drive option or USB RDX drive option 2 5 Half height media bay 2 for USB RDX drive option 2 6 Optical drive bay for slim type SATA optical drive option 2 7 Serial number iLO information pull tab Table Continued 8 Component identification ...

Page 9: ...ion pull tab The serial number iLO information pull tab is double sided One side shows the server serial number and the customer asset tag label The other side shows the default iLO account information and QR code label Use a mobile device to scan the QR code label to display the server mobile product page https www hpe com qref ml350gen10 This page contains links to server setup information spare...

Page 10: ...r System in standby Off No power present3 1 When all four LEDs described in this table flash simultaneously a power fault has occurred For more information see Front panel LED power fault codes 2 If the health LED indicates a degraded or critical state review the system IML or use iLO to review the system health status 3 Facility power is not present power cord is not attached no power supplies ar...

Page 11: ...nterprise website https www hpe com support ilo docs The procedure is complete UID button functionality The UID button can be used to display the Server Health Summary when the server will not power on For more information see the latest HPE iLO 5 User Guide on the Hewlett Packard Enterprise website Front panel LED power fault codes The following table provides a list of power fault codes and the ...

Page 12: ...ower supply non hot plug 1 2 Flexible Slot power supply 2 hot plug 3 Flexible Slot power supply 1 hot plug 4 PCIe expansion slots 5 8 bottom to top 5 Display port 6 VGA port 7 Serial port 8 iLO management port Table Continued 12 Component identification ...

Page 13: ...USB 3 0 ports 2 14 PCIe expansion slots 1 4 bottom to top 15 Padlock eye 16 Kensington security slot 1 The non hot plug power supply is only supported in LFF non hot plug drive configurations 2 These NIC ports do not support the 100 Mb s and 10 Mb s speeds Rear panel LEDs Component identification 13 ...

Page 14: ...Network active Off No network activity 3 iLO link Solid green Network link Off No network link 4 NIC status Solid green Linked to network Flashing green Network active Off No network activity 5 NIC link Solid green Network link Off No network link 6 UID Solid blue Activated Flashing blue System is being managed remotely Off Deactivated 14 Component identification ...

Page 15: ...r 3 Power distribution board connector 4 Energy pack connector 5 microSD card slot 6 System battery 7 Storage controller backup power connectors 2 8 Slot 8 PCIe3 x8 8 4 1 1 9 Slot 7 PCIe3 x16 16 8 4 1 1 10 Slot 6 PCIe3 x8 8 4 1 1 11 Slot 5 PCIe3 x16 16 8 4 1 1 12 Fan connector 5 Table Continued Component identification 15 ...

Page 16: ...16 8 4 1 2 20 TPM connector 21 Storage controller backup power connectors 2 22 System maintenance switch 23 Power and x1 SATA port 5 24 x1 SATA port 4 25 Front USB cable connector 26 Front I O cable connector 27 Internal USB 2 0 port 28 Internal USB 3 0 port 29 x4 SATA port 2 30 x4 SATA port 1 31 x4 SATA port 3 32 Fan connector 4 33 Box 3 drive power connector 34 Box 2 drive power connector Table ...

Page 17: ...ault manufacturing settings S7 Off Reserved S8 Reserved S9 Reserved S10 Reserved S11 Reserved S12 Reserved 1 To access the redundant ROM set S1 S5 and S6 to On 2 When the system maintenance switch position 6 is set to the On position the system is prepared to restore all configuration settings to their manufacturing defaults 3 When the system maintenance switch position 6 is set to the On position...

Page 18: ...GB 128 GB 2 Rank 1R Single rank 2R Dual rank 4R Quad rank 8R Octal rank 3 Data width on DRAM x4 4 bit x8 8 bit x16 16 bit 4 Memory generation PC4 DDR4 5 Maximum memory speed 2133 MT s 2400 MT s 2666 MT s 2933 MT s Table Continued 18 Component identification ...

Page 19: ... CAS 24 21 21 for 3DS TSV LRDIMM 7 DIMM type R RDIMM registered L LRDIMM load reduced E Unbuffered ECC UDIMM For more information about product features specifications options configurations and compatibility see the HPE DDR4 SmartMemory QuickSpecs on the Hewlett Packard Enterprise website https www hpe com support DDR4SmartMemoryQS PCIe slot description Component identification 19 ...

Page 20: ...nt For the latest information see the PCI SIG website 2 Physical connector link width PCIe devices communicate through a logical connection called an interconnect or link At the physical level a link is composed of one or more lanes The number of lanes is written with an prefix with 16 being the largest size in common use 1 2 4 8 16 3 Negotiable link width These numbers correspond to the maximum l...

Page 21: ...ng identified by a management application Flashing amber blue 1 flash per second The drive has failed or a predictive failure alert has been received for this drive it also has been identified by a management application Flashing amber 1 flash per second A predictive failure alert has been received for this drive Replace the drive as soon as possible 2 Online Activity Solid green The drive is onli...

Page 22: ...definitions Item LED Status Definition 1 Locate Solid blue The drive is being identified by a host application Flashing blue The drive carrier firmware is being updated or requires an update 2 Activity ring Rotating green Drive activity Off No drive activity 3 Do not remove Solid white Do not remove the drive Removing the drive causes one or more of the logical drives to fail Off Removing the driv...

Page 23: ... bus device A device attached to a PCIe bus cannot be removed without allowing the device and bus to complete and cease the signal traffic flow CAUTION Do not remove an NVMe SSD from the drive bay while the Do not remove LED is flashing The Do not remove LED flashes to indicate that the device is still in use Removing the NVMe SSD before the device has completed and ceased signal traffic flow can ...

Page 24: ...ot configured and predicts the drive will fail Solid amber The drive has failed Off The drive is not configured by a RAID controller 4 Do not remove Solid white Do not remove the drive The drive must be ejected from the PCIe bus prior to removal Flashing white The drive ejection request is pending Off The drive has been ejected 5 Power Solid green Do not remove the drive The drive must be ejected ...

Page 25: ...nected In this server the backplane can be connected to the Embedded Smart Array controller through the onboard SATA ports Smart Array type a modular AROC and type p standup plug in storage controllers SAS expander card When the backplane is connected to a storage controller the drive bay numbering for each drive box starts at 1 When the backplane is connected to a SAS expander all drive boxes are...

Page 26: ...SFF drive bay numbering Smart Array controller Tower orientation Rack orientation 26 Component identification ...

Page 27: ...SFF drive bay numbering SAS expander Tower orientation Rack orientation Component identification 27 ...

Page 28: ...NVMe drive bay numbering Tower orientation Rack orientation 28 Component identification ...

Page 29: ... numbering Smart Array controller Tower orientation Rack orientation Fan bay numbering Fans 5 and 6 are preinstalled in the chassis while fans 1 4 are preinstalled in the fan cage option Component identification 29 ...

Page 30: ...hese screws are provided as spare screws for installing media devices Expansion board screws There are T 15 Torx screws located on the underside of the PCI blank retainer These are screws for installing PCIe standup plug in expansion board options 30 Component identification ...

Page 31: ...Component identification 31 ...

Page 32: ...To power down the server use one of the following methods Press and release the Power On Standby button This method initiates a controlled shutdown of applications and the OS before the server enters standby mode Press and hold the Power On Standby button for more than 4 seconds to force the server to enter standby mode This method forces the server to enter standby mode without properly exiting a...

Page 33: ...Open the front bezel Procedure 1 Unlock the front bezel 2 Open the front bezel Operations 33 ...

Page 34: ...Open the front bezel 3 Release the bezel hinges from the chassis Install the front bezel Procedure 1 Attach the front bezel hinges to the chassis 2 Close the front bezel 3 While pressing the key against the lock rotate the key to the lock position 34 Operations ...

Page 35: ... front bezel keys shipped with the server You can keep these keys in either of these locations Procedure Store the front bezel key inside the front bezel Hang the front bezel key from the padlock eye on the rear panel Operations 35 ...

Page 36: ...Position the tower server for hardware configuration Procedure 1 Rotate the chassis feet inward 2 Place the server on a flat level surface with the access panel facing up 36 Operations ...

Page 37: ...n the server to an upright position 2 Rotate the chassis feet outward to stabilize the server Extend the server from the rack Procedure 1 If the rear panel cables are not secured by a cable management arm do the following a Power down the server Operations 37 ...

Page 38: ...ding a component from the rack 2 Slide the server tray out of the rack a Loosen the server tray thumbscrews b Grasp the tray notch to slide the server out of the rack WARNING To reduce the risk of personal injury be careful when pressing the server rail release latches and sliding the server into the rack The sliding rails could pinch your fingers 3 After performing the installation or maintenance...

Page 39: ...crews 4 If the rear panel cables were disconnected because a cable management arm is not in use do the following a Connect each power cord to the server b Connect all peripheral cables to the server c Power up the server Operations 39 ...

Page 40: ...stalled higher than chest level Use caution when installing the server in or removing the server from the rack it is unstable when not fastened to the rails Prerequisites Before you perform this procedure make sure that you have a T 15 Torx screwdriver available Procedure 1 Power down the server 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from...

Page 41: ...e server from the tray 8 Place the server on a flat level surface with access panel facing up Slide the server into the rack Procedure 1 Press and hold the blue release latches on both rails and then slide the server tray back into the rack Operations 41 ...

Page 42: ...event damage to electrical components take the appropriate anti static precautions before beginning any installation removal or replacement procedure Improper grounding can cause electrostatic discharge CAUTION Do not operate the server for long periods with the access panel open or removed Operating the server in this manner results in improper airflow and improper cooling that can lead to therma...

Page 43: ...m the server 4 If installed unlock and remove the security padlock and or the Kensington security lock For more information see the lock documentation 5 If the front bezel key is hanging from the padlock eye remove the key 6 Do one of the following Server in tower mode Position the tower server for hardware configuration Server in rack mode Extend the server from the rack 7 Remove the access panel...

Page 44: ...n or maintenance steps required by the procedure that required the removal of the access panel Remove the air baffle CAUTION For proper cooling do not operate the server without the access panel baffles expansion slot covers or blanks installed If the server supports hot plug components minimize the amount of time the access panel is open Procedure 1 Remove the front bezel 2 Power down the server ...

Page 45: ...atches lift up the baffle from the chassis Install the air baffle CAUTION For proper cooling do not operate the server without the access panel baffles expansion slot covers or blanks installed If the server supports hot plug components minimize the amount of time the access panel is open Procedure 1 Observe the alignment dash lines shown in the following image to install the air baffle on the cha...

Page 46: ...ged in their chassis slots 3 Install the access panel 4 Perform the post installation maintenance steps required by the procedure that required the removal of the air baffle Remove the fan cage Procedure 1 Remove the front bezel 2 Power down the server 3 Remove all power 46 Operations ...

Page 47: ...er from the rack 6 Remove the access panel 7 Remove the fan cage a Open the blue latches to a 90 angle b Use the latches to pull up the fan cage out of the chassis Install the fan cage Procedure 1 Observe the guidelines for managing cables 2 Make sure that all the system cables that are routed through the front cable channel are properly secured in the metal cable tabs This is done to prevent syst...

Page 48: ... steps required by the procedure that required the removal of the fan cage Remove the half height media bay blank CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank Procedure While pressing the latch on the media bay blank pull out the blank from the bay 48 Operations ...

Page 49: ...rd installation 2 Remove the PCI blank retainer a Loosen the retainer thumbscrew b Slide the retainer up then remove it from the chassis Remove the PCI slot blank CAUTION To prevent improper cooling and thermal damage do not operate the server unless all PCI slots have either an expansion slot cover or an expansion board installed Operations 49 ...

Page 50: ...d expansion slot Remove a PCI board screw Prerequisites Before you perform this procedure make sure that you have a T 15 Torx screwdriver available Procedure If the standup plug in board option kit does not include a screw for installation remove one of the preinstalled T 15 Torx screws underneath the PCI blank retainer deck 50 Operations ...

Page 51: ... blank retainer a Insert the tabs on the top edge of the retainer into the corresponding slots on the chassis b Slide down the retainer until the horizontal part is flushed against the top side of the slot blanks 2 Tighten the retainer thumbscrew Operations 51 ...

Page 52: ...n the cable clamps Install the shipping hardware If you intend to transport or ship a rack mounted server to a new location make sure that the shipping hardware is installed The shipping hardware protects the server from vibration damage that might occur during server shipment Prerequisites Before you perform this procedure make sure that you have the following items available 52 Operations ...

Page 53: ...ct each power cord from the power source b Disconnect each power cord from the server 4 Disconnect all peripheral cables from the server 5 Close the front bezel 6 With the server installed in the rack hold the shipping bracket against the rack column and note the correct mounting locations for both the brackets and the cage nuts as shown in the following image 7 Slide the server tray out of the ra...

Page 54: ...k a Hook the bottom flange of the cage nut in the rack hole b Insert the tip of the insertion tool through the hole and hook the top flange of the cage nut c Use the insertion tool to pull the cage nut through the hole until the top flange snaps into position 9 Secure the front end of rack rails to the rack columns with the shipping brackets 54 Operations ...

Page 55: ...10 Secure the rear end of rack rails to the rack columns with the rear shipping screws Operations 55 ...

Page 56: ...hardware and software Hewlett Packard Enterprise Education Services Help train your IT staff 1The time commitment for this repair service might vary depending on the geographical region of site For more service information available in your site contact your local Hewlett Packard Enterprise support center For more information on Hewlett Packard Enterprise support services see the Hewlett Packard E...

Page 57: ... SPP https www hpe com servers spp download Support validation required Verify that your OS or virtualization software is supported https www hpe com info ossupport Read the HPE UEFI requirements for ProLiant servers on the HPE website https www hpe com info ProLiantUEFI docs If the UEFI requirements are not met you might experience boot failures or other errors when installing the operating syste...

Page 58: ...onnect to the iLO web interface and run a remote console a Verify the following iLO is licensed to use the remote console feature If iLO is not licensed visit the HPE website https www hpe com info ilo The iLO management port is connected to a secure network b Using a browser navigate to the iLO web interface and then log in https iLO hostname or IP address Note the following The iLO hostname is l...

Page 59: ...rator does not support Smart Array MR controller configuration IMPORTANT Before you install an OS on drives connected to the HPE Smart Array P824i p MR Gen10 Controller configure the drives using UEFI System Utilities F9 If the drives are not configured the OS will not detect the drives during installation For more information see HPE Smart Array P824i p MR Gen10 User Guide at the Hewlett Packard ...

Page 60: ...rational requirements Space and airflow requirements To allow for servicing and adequate airflow observe the following space and airflow requirements when deciding where to install a rack Leave a minimum clearance of 63 5 cm 25 in in front of the rack Leave a minimum clearance of 76 2 cm 30 in behind the rack Leave a minimum clearance of 121 9 cm 48 in from the back of the rack to the back of anot...

Page 61: ... the manufacturer s TMRA Power requirements Installation of this equipment must comply with local and regional electrical regulations governing the installation of information technology equipment by licensed electricians This equipment is designed to operate in installations covered by NFPA 70 1999 Edition National Electric Code and NFPA 75 1992 code for Protection of Electronic Computer Data Pro...

Page 62: ...ails The server weighs more than 21 kg 46 30 lb so at least two people must lift the server into the rack together An additional person may be required to help align the server if the server is installed higher than chest level Use caution when installing the server in or removing the server from the rack Adequately stabilized the rack before extending a component outside the rack Extend only one ...

Page 63: ...re or burns after removing the energy pack Do not disassemble crush or puncture the energy pack Do not short external contacts Do not dispose of the energy pack in fire or water After power is disconnected battery voltage might still be present for 1s to 160s AVERTISSEMENT Pour réduire les risques d incendie ou de brûlures après le retrait du module batterie N essayez pas de démonter d écraser ou ...

Page 64: ...cuitry Always be properly grounded when touching a static sensitive component or assembly Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance in the ground cords To provide proper ...

Page 65: ... equipment Do not route the power cord where it can be walked on or pinched by items placed against it Pay particular attention to the plug electrical outlet and the point where the cord extends from the server 3 Connect each power cord to the server 4 Connect each power cord to the power source Removing the shipping brackets A server shipped in a rack is secured by shipping brackets To allow the ...

Page 66: ...12 Use this option to boot the server from the network Installing or deploying an operating system Before installing an operating system observe the following Be sure to read the HPE UEFI requirements for ProLiant servers on the Hewlett Packard Enterprise website If UEFI requirements are not met you might experience boot failures or other errors when installing the operating system Update firmware...

Page 67: ...rostatic discharge Drive options Drive support information Depending on the drive cage option installed the server supports the following drive types Non hot plug LFF SATA drives Hot plug LFF SATA or SAS drives Hot plug SFF SATA or SAS drives using the Smart Carrier Hot plug NVMe SSDs using the Smart Carrier NVMe This server supports mixed LFF SFF hot plug drive configurations The embedded HPE Sma...

Page 68: ...cedure Make sure that the LFF non hot plug drive cage is available Make sure that you have the following items available LFF non hot plug drive option T 15 Torx screwdriver Procedure 1 Remove the front bezel 2 Power down the server 3 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 4 Disconnect all peripheral cables from the server 5 ...

Page 69: ... 15 If the fan cage was removed do the following a Make sure that all the system cables that are routed through the front cable channel are properly secured in the metal cable tabs This is done to prevent system damage due to cables being inadvertently caught under the fan cage b Install the fan cage 16 Install the air baffle 17 Install the access panel 18 Do one of the following Hardware options ...

Page 70: ... see the HPE Smart Array SR Gen10 Configuration Guide at the Hewlett Packard Enterprise website Installing an LFF hot plug drive CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank Prerequisites Before you perform this procedure Make sure that the LFF hot plug drive cage is installed Make sure that the LF...

Page 71: ...N To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank Prerequisites Before you perform this procedure Make sure that the SFF hot plug drive cage is installed Make sure that the SFF hot plug drive option is available If you are installing SFF SAS drives with 10K or 15K rpm rate make sure that the fan cage is insta...

Page 72: ... not operate the server unless all bays are populated with either a component or a blank IMPORTANT During high performance workloads NVMe SSDs can cause the fans to operate at high speeds to maintain optimum system cooling This high speed fan operation leads to a sound pressure level of between 50 dB A to 55 dB A Hewlett Packard Enterprise recommends taking this possible acoustic condition into co...

Page 73: ...l 2 If installing drives in bay 2 8 remove the drive blank 3 Prepare the drive 4 Install the drive 5 Determine the status of the drive from the drive LED definitions 6 Close the front bezel The installation is complete Most current operating systems provide an NVMe SSD driver natively Use this native inbox driver to configure and deploy NVMe SSDs Hardware options installation 73 ...

Page 74: ... power to the equipment Do not route the power cord where it can be walked on or pinched by items placed against it Pay particular attention to the plug electrical outlet and the point where the cord extends from the server WARNING To reduce the risk of injury from electric shock hazards do not open power supplies Refer all maintenance upgrades and servicing to qualified personnel WARNING To reduc...

Page 75: ...the power cord to the power supply 4 Secure the power cord in the strain relief strap attached to the power supply handle a Unwrap the strain relief strap from the power supply handle CAUTION Avoid tight bend radii to prevent damaging the internal wires of a power cord or a server cable Never bend power cords and server cables tight enough to cause a crease in the sheathing b Secure the power cord...

Page 76: ...the KST RNB5 5 crimp terminal ring or equivalent Use an M5 0 80 x 8 screw to attach the ground lug to the power input module WARNING To reduce the risk of electric shock or energy hazards This equipment must be installed by trained service personnel Connect the equipment to a reliably grounded secondary circuit source A secondary circuit has no direct connection to a primary circuit and derives it...

Page 77: ...hat has a connection between the earthed conductor of the same DC supply circuit and the earthing conductor and also the point of earthing of the DC system The DC system must be earthed elsewhere The DC supply source is to be located within the same premises as the equipment Switching or disconnecting devices must not be in the earthed circuit conductor between the DC source and the point of conne...

Page 78: ...3 Crimp the ring tongue to the ground cable from the 48 V DC power source 4 Remove the terminal block connector 78 Hardware options installation ...

Page 79: ...d earthed wire to the ground screw and washer and tighten to 1 47 N m 13 lb in of torque The ground wire must be connected before the 48 V wire and the return wire The ground wire must be connected before the 48 V wire and the return wire Hardware options installation 79 ...

Page 80: ...e of the terminal block connector and then tighten the screw to 1 3 N m 10 lb in of torque 8 Insert the return wire into the right side of the connector and then tighten the screw to 1 3 N m 10 lb in of torque 80 Hardware options installation ...

Page 81: ...rap from the power supply handle CAUTION Avoid tight bend radii to prevent damaging the internal wires of a power cord or a server cable Never bend power cords and server cables tight enough to cause a crease in the sheathing b Secure the power cord wires and cables with the strain relief strap Roll the extra length of the strap around the power supply handle Hardware options installation 81 ...

Page 82: ...ake sure that the power supply LED is green Tower to rack conversion kit Use the tower to rack conversion kit to switch the tower server to rack mode operation A rack mounted server occupies 5U space in the rack and supports in rack serviceability for all server components Kit contents Left and right rack rail assemblies Server tray Cable management arm Chassis rear bracket screws 3 Shipping hardw...

Page 83: ...his procedure Make sure that the fan cage option is installed Make sure that you have a T 15 Torx screwdriver available Procedure 1 Power down the server If you are physically powering down the server open the front bezel to access the power button Close the bezel after the server is powered down 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord fro...

Page 84: ...ing items available Left and right rack rail assemblies These rails occupy 1U position on the rack Server tray T 15 Torx screwdriver Procedure 1 Disassemble the rail assemblies a Pull out the inner rail until it is fully extended b Slide and hold the white release tab in the direction shown and then remove the inner sliding rail from the outer mounting rail 84 Hardware options installation ...

Page 85: ... the pins on the side b Slide the rail towards the rear of the tray to lock it into place c Repeat steps a b on the other inner rail 3 Locate the orientation markers on the mounting rails The front end of the rails is marked FRONT The rear end of the rails is marked with L for left and R for right Hardware options installation 85 ...

Page 86: ...n bracket b Insert the pegs on the mounting flange into the rack holes c Release the rear retention bracket d Retract and hold the front retention bracket e Insert the pegs on the mounting flange into the rack holes f Release the front retention bracket 86 Hardware options installation ...

Page 87: ...5 Slide the server tray into the rack The rails will click and lock into place when the tray is properly engaged Install the server into the rack Prerequisites Before you perform this procedure make sure that you have a T 15 Torx screwdriver available Procedure 1 Grasp the tray notch to slide the tray out of the rack Hardware options installation 87 ...

Page 88: ...2 Place the server on the tray The rear panel of the server should be flushed against the rear bracket on the tray 3 Install the chassis rear bracket screws 88 Hardware options installation ...

Page 89: ...thout the need to power off the system or disconnect any rear panel cables This CMA is designed for ambidextrous implementation CAUTION Support the CMA during the installation Do not allow the CMA to hang by its own weight until it is secured from all three connection points Procedure 1 Connect all peripheral cables and power cords to the rear panel 2 Install the CMA Hardware options installation ...

Page 90: ...ting rail hook c Fasten the hinged connector to right mounting rail hook 3 Open the cable clamps 4 Route the rear panel cables and power cords though the CMA and then close the cable clamps Employ industry best practices in routing and managing these rear panel cables and power cords 90 Hardware options installation ...

Page 91: ...tray out of the rack b Check that there is enough slack in the cables and cords to allow for full extension of the CMA without any cable binding or crimping c Slide the server tray in and out of the rack to make sure that the cables and the CMA are working properly 6 Press and hold the blue rail release tabs and then slide the tray back into the rack 7 Tighten the server tray thumbscrews Hardware ...

Page 92: ...upports the following drive cage options 4 LFF non hot plug drive cage 4 LFF hot plug drive cage 8 SFF hot plug drive cage 8 NVMe SSD Express Bay drive cage This server supports mixed LFF SFF hot plug drive configurations If the maximum number of drives are installed in all three drive boxes the fan cage option is required 4 LFF non hot plug drive cage option The server supports the 4 LFF non hot ...

Page 93: ... Procedure 1 Remove the front bezel 2 Power down the server 3 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 4 Disconnect all peripheral cables from the server 5 Do one of the following Server in tower mode Position the tower server for hardware configuration Server in rack mode Extend the server from the rack 6 Remove the access pa...

Page 94: ...r future use If the drive cage is to be installed in box 2 or 3 remove the drive cage blank Retain the blank for future use 10 Install the LFF non hot plug drives 11 Install the drive cage 94 Hardware options installation ...

Page 95: ...ght under the fan cage b Install the fan cage 15 Install the air baffle 16 Install the access panel 17 Do one of the following Server in tower mode Position the tower server for operation Server in rack mode Slide the server into the rack 18 Connect all peripheral cables to the server 19 Connect each power cord to the server 20 Connect each power cord to the power source 21 Power up the server 22 ...

Page 96: ... controller cable option LFF hot plug drive option T 15 Torx screwdriver Procedure 1 Remove the front bezel 2 Power down the server 3 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 4 Disconnect all peripheral cables from the server 5 Do one of the following Server in tower mode Position the tower server for hardware configuration Se...

Page 97: ...Retain the blanks for future use If the drive cage is to be installed in box 2 or 3 remove the drive cage blank Retain the blank for future use 10 Install the drive cage Hardware options installation 97 ...

Page 98: ...les being inadvertently caught under the fan cage b Install the fan cage 14 Install the air baffle 15 Install the access panel 16 Do one of the following Server in tower mode Position the tower server for operation Server in rack mode Slide the server into the rack 17 Connect all peripheral cables to the server 18 Connect each power cord to the server 19 Connect each power cord to the power source...

Page 99: ...ore you perform this procedure make sure that you have the following items available Drive cage option kit Storage controller cable option SFF hot plug drive option T 15 Torx screwdriver Procedure 1 Remove the front bezel 2 Power down the server 3 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 4 Disconnect all peripheral cables from...

Page 100: ...e installed in box 1 remove the media bay blanks Retain the blanks for future use If the drive cage is to be installed in box 2 or 3 remove the drive cage blank Retain the blank for future use 10 Install the drive cage 100 Hardware options installation ...

Page 101: ...es being inadvertently caught under the fan cage b Install the fan cage 14 Install the air baffle 15 Install the access panel 16 Do one of the following Server in tower mode Position the tower server for operation Server in rack mode Slide the server into the rack 17 Connect all peripheral cables to the server 18 Connect each power cord to the server 19 Connect each power cord to the power source ...

Page 102: ... NVMe SSD data cables 2 Drive power cable T 15 Torx screws 4 Installing the NVMe SSD Express Bay enablement option Prerequisites Before you perform this procedure Make sure that the fan cage is installed Make sure that you have the following items available 8 NVMe SSD Express Bay enablement option kit NVMe SSD option T 15 Torx screwdriver Procedure 1 Remove the front bezel 2 Power down the server ...

Page 103: ...the drive cage in box 2 11 Remove the PCI blank retainer 12 Remove the PCI slot blanks opposite slots 1 and 3 13 Remove the PCI board screws opposite slots 1 and 3 14 Observe the guidelines for managing cables 15 Connect the NMVe SSD data cables to the riser boards and then secure the cables in the cable clip Hardware options installation 103 ...

Page 104: ...NVMe SSD data cables Drive power cable 20 If the fan cage was removed do the following a Make sure that all the system cables that are routed through the front cable channel are properly secured in the metal cable tabs This is done to prevent system damage due to cables being inadvertently caught under the fan cage b Install the fan cage 104 Hardware options installation ...

Page 105: ...lf height media bay 2 USB RDX drive 9 5 mm optical drive bay SATA optical drive Installing a SAS LTO tape drive The half height media bay 1 supports the installation of a SAS LTO tape drive option Prerequisites Before you perform this procedure Make sure that a Smart Array controller board option is installed In a server that has the maximum number of drives installed in box 2 and box 3 and the RD...

Page 106: ...ck 6 Remove the access panel 7 Remove the air baffle 8 If installed remove the fan cage 9 Remove the blank from the half height media bay 1 10 Install the metal shims on the LTO tape drive The shims and the T 15 Torx screws are included in the LTO tape drive option kit If you are installing an LTO tape drive that does not include its own mounting screws use the preinstalled media drive spare screw...

Page 107: ...he SAS power Y cable to the LTO tape drive b Connect the common end of the power extension Y cable to the drive box 1 power connector c Connect the SAS end of the SAS power Y cable to the Smart Array controller board To view the cable routing see SAS LTO tape drive cabling 15 Slide the LTO tape drive fully into the half height media bay 1 until it clicks into place Hardware options installation 10...

Page 108: ...perate the server unless all bays are populated with either a component or a blank 16 If the fan cage was removed do the following a While pressing the release latch pull up the fan 1 out of the bay b Install the fan blank in bay 1 108 Hardware options installation ...

Page 109: ... Install the air baffle 18 Install the access panel 19 Do one of the following Server in tower mode Position the tower server for operation Server in rack mode Slide the server into the rack 20 Connect all peripheral cables to the server 21 Connect each power cord to the server 22 Connect each power cord to the power source 23 Power up the server 24 Install the front bezel 25 Perform the verificat...

Page 110: ... 15 Torx screwdriver Procedure 1 Remove the front bezel 2 Power down the server 3 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 4 Disconnect all peripheral cables from the server 5 Do one of the following Server in tower mode Position the tower server for hardware configuration Server in rack mode Extend the server from the rack 6 ...

Page 111: ...egraded b Connect the RDX end of the power extension Y cable to the RDX drive c Connect the common end of the power extension Y cable to the drive box 1 power connector To view the cable routing see USB RDX drive cabling 14 If the fan cage was removed do the following a Make sure that all the system cables that are routed through the front cable channel are properly secured in the metal cable tabs...

Page 112: ...stallation is complete Optical drive cage option The server supports an optical drive cage option that allows the installation of a 9 5 mm optical drive Kit contents Optical drive cage Optical drive cage screws 2 Optical drive SATA power cable Installing a SATA optical drive Prerequisites Before you perform this procedure make sure that you have the following items available Optical drive cage opt...

Page 113: ...wer server for hardware configuration Server in rack mode Extend the server from the rack 6 Remove the access panel 7 Remove the air baffle 8 If installed remove the fan cage 9 While pressing the latch on the optical drive blank pull out the blank from the bay Retain the blank for future use 10 Install the optical drive bracket 11 Install the optical drive in the drive cage Hardware options instal...

Page 114: ...es for managing cables 13 Connect the SATA power cable to the optical drive 14 Slide the optical drive assembly with the SATA power cable into the optical drive bay until it clicks into place 114 Hardware options installation ...

Page 115: ...2 Connect each power cord to the power source 23 Power up the server 24 Install the front bezel The installation is complete Fan cage option The server supports a fan cage option This fan cage is required for specific hardware configurations Kit contents Fan cage with four preinstalled fans Fan cage brackets 2 Fan cage implementation The fan cage is required to meet the system thermal requirements...

Page 116: ...erver fan operation can either be one of the following Hot plug A failed fan can be replaced without powering down the server Non hot plug To replace a failed fan the user must either Keep the server powered on and complete the fan replacement within 30 seconds of opening the access panel or Power down and disconnect all power from the server before removing the access panel for fan replacement Ba...

Page 117: ...a cautionary temperature level is detected Disabling this feature does not disable the server hardware from performing an immediate shutdown when a critical temperature level is detected CAUTION A thermal event can damage server components when the Thermal Shutdown feature is disabled in the BIOS Platform Configuration RBSU Installing the fan cage Prerequisites Before you perform this procedure ma...

Page 118: ...a While pressing the release latch pull up the fan 1 out of the bay b Install the fan blank in bay 1 c Make sure that the blank is firmly seated in the bay 118 Hardware options installation ...

Page 119: ... chassis b Slide the bracket towards the rear of the chassis until the spring plunger clicks into place c Repeat steps a b to install the other bracket 11 Observe the guidelines for managing cables 12 Make sure that all the system cables that are routed through the front cable channel are properly secured in the metal cable tabs This is done to prevent system damage due to cables being inadvertent...

Page 120: ...ord to the power source 19 Power up the server 20 Install the front bezel The installation is complete Memory options IMPORTANT This server does not support mixing LRDIMMs and RDIMMs Attempting to mix any combination of these DIMMs can cause the server to halt during BIOS initialization All memory installed in the server must be of the same type DIMM population information For specific DIMM popula...

Page 121: ... power source b Disconnect each power cord from the server 4 Disconnect all peripheral cables from the server 5 Do one of the following Server in tower mode Position the tower server for hardware configuration Server in rack mode Extend the server from the rack 6 Remove the access panel 7 Remove the air baffle 8 If you are installing a DIMM for processor 2 and the fan cage is present remove the fa...

Page 122: ...s panel 14 Do one of the following Server in tower mode Position the tower server for operation Server in rack mode Slide the server into the rack 15 Connect all peripheral cables to the server 16 Connect each power cord to the server 17 Connect each power cord to the power source 18 Power up the server 19 Install the front bezel The installation is complete After installing the DIMMs use the Syst...

Page 123: ...th the same part number CAUTION If installing a processor with a faster speed update the system ROM before installing the processor To download firmware and view installation instructions see the Hewlett Packard Enterprise Support Center website CAUTION THE CONTACTS ARE VERY FRAGILE AND EASILY DAMAGED To avoid damage to the socket or processor do not touch the contacts CAUTION To prevent mechanica...

Page 124: ...baffle 8 If you an installing the processor in the processor socket 2 remove the fan cage 9 Remove the processor socket blank Retain the blank for future use 10 The processor heatsink assemblies for processor sockets 1 and 2 are not interchangeable Note the appropriate assembly orientation on the heatsink label 11 Install the processor heatsink assembly a Locate and align the Pin 1 indicator on th...

Page 125: ...Be sure to tighten each heatsink nut fully in the order indicated Otherwise boot failure or intermittent shutdowns might occur c Using a T 30 Torx screwdriver tighten the nuts until they stop 12 If the fan cage was removed do the following Hardware options installation 125 ...

Page 126: ...S100i SR Gen10 Controller For SAS and SATA drives Type a modular Smart Array controller AROC Type p standup plug in Smart Array controller The PCIe3 expansion slots 2 and 4 have a 4 link width To take advantage of the full features of a 8 or 16 expansion boards Hewlett Packard Enterprise recommends installing these boards in a 8 or 16 expansion slot as well For the location and description of the ...

Page 127: ... new Smart Array is not the new boot device go to the next step 5 Ensure that users are logged off and that all tasks are completed on the server CAUTION In systems that use external data storage be sure that the server is the first unit to be powered down and the last to be powered back up Taking this precaution ensures that the system does not erroneously mark the drives as failed when the serve...

Page 128: ...rt Array MR CacheCade in a Smart Array P class type p Gen10 controller install an energy pack SmartCache and CacheCade enable solid state drives to be used as caching devices for hard drive media These features accelerate access to frequently used data by caching hot data from the hard drives onto the solid state drives 19 If the fan cage was removed do the following a Make sure that all the syste...

Page 129: ... following items available Smart Array modular controller option Compatible controller cable option T 15 Torx screwdriver Before you perform this procedure perform the following steps 1 Back up data on the system 2 Close all applications 3 Update the server firmware if it is not the latest revision 4 Do one of the following If the new Smart Array is the new boot device install the device drivers I...

Page 130: ...the PCIe slot 5 or 7 is going to be transported to a different location install the AROC cover and cushion included the AROC cable kit 10 Install the modular storage controller a While holding the snap in latch in the open position insert the alignment pins on the system board through the holes on the controller board b Release the snap in latch and make sure that it properly engages over the side...

Page 131: ...erver 18 Connect each power cord to the server 19 Connect each power cord to the power source 20 Install the front bezel 21 Configure the storage controller The installation is complete Installing the AROC cover and cushion The AROC cover and cushion protect the controller board from vibration damage that might occur during server shipment The AROC cover is intended for a debug connector that migh...

Page 132: ...controller firmware if it is not the latest revision For MR controllers use Service Pack for ProLiant SPP MR Storage Administrator or StorCLI For SR controllers use SPP 8 Create arrays and logical drives For MR controllers use UEFI System Utilities MR Storage Administrator or StorCLI For SR controllers use UEFI System Utilities or HPE Smart Storage Administrator HPE SSA See the following resources...

Page 133: ...se website https www hpe com support ilo docs HPE Smart Storage Battery The HPE Smart Storage Battery supports the following devices HPE Smart Array SR controllers HPE Smart Array MR controllers A single 96W battery can support up to 24 devices After the battery is installed it might take up to two hours to charge Controller features requiring backup power are not re enabled until the battery is c...

Page 134: ...mart Storage Hybrid Capacitor verify that the system BIOS meets the minimum firmware requirements Procedure 1 Remove the front bezel 2 Power down the server 3 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 4 Disconnect all peripheral cables from the server 5 Do one of the following Server in tower mode Position the tower server for ...

Page 135: ...up to disengage it from the chassis 9 Install the energy pack into the holder a Route the energy pack cable through the holder cutout marked with a down arrow b Install the energy pack in the holder 10 Secure the energy pack cable through the holder cable clips Hardware options installation 135 ...

Page 136: ...nnect each power cord to the server 18 Connect each power cord to the power source 19 Power up the server 20 Install the front bezel The installation is complete Expansion board options The server has eight PCIe3 expansion slots that support full height expansion boards The PCIe3 expansion slots 2 and 4 have a 4 link width To take advantage of the full features of a 8 or 16 expansion boards Hewlet...

Page 137: ...nstallation information The PCIe3 x16 expansion slots 1 3 5 and 7 support both single width and double width accelerators The maximum number of accelerators supported in this server depends on the drive configuration and whether the accelerator is single or double width This server does not support the installation of different accelerator models in the same system This server supports NVIDIA NVLi...

Page 138: ... Use the HPE Power Advisor tool to estimate the power consumption requirement based on specific system configuration For more information on this tool see the Hewlett Packard Enterprise website IMPORTANT Workloads for high performance double width accelerators with passive cooling can cause the fans to operate at high speeds to maintain optimum system cooling This high speed fan operation leads to...

Page 139: ...Remove the PCI blank retainer 10 Identify the expansion slot compatible with the option 11 Remove the PCI slot blank If you are installing a double width expansion board remove two PCI slot blanks 12 If the expansion board option does not include a screw for installation remove one of the preinstalled PCI board screw 13 Make sure that any switches or jumpers on the expansion board are set properly...

Page 140: ... done to prevent system damage due to cables being inadvertently caught under the fan cage b Install the fan cage 20 Install the air baffle 21 Install the access panel 22 Do one of the following Server in tower mode Position the tower server for operation Server in rack mode Slide the server into the rack 23 Connect all necessary external cabling to the expansion board For more information on thes...

Page 141: ...Expander card to backplane Mini SAS X cables 3 Expander card to standup controller Mini SAS X cable Expander card to modular controller Mini SAS X cable SAS expander card port numbering Expander port Cable part number Controller Box number SFF drive numbering SAS expander Port 1 Port 2 Standup 876502 001 Modular 876495 001 CTRL Port 1 CTRL Port 2 Port 3 Port 4 876484 001 Box 3 1 4 5 8 Port 5 Port ...

Page 142: ...card Controller boards and drive backplanes Make sure you have the following items available HPE 12G SAS expander card option kit Smart Array E class or P class Gen10 controller option with internal ports T 15 Torx screwdriver Procedure 1 Remove the front bezel 2 Power down the server 3 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server...

Page 143: ...ng the expander card with a standup controller do the following a Install the standup controller b Connect the 876502 001 Mini SAS X cable to the standup controller c Connect the following Mini SAS X cables to the drive backplanes 876482 001 Mini SAS X cable Drive box backplane 1 876483 001 Mini SAS X cable Drive box backplane 2 876484 001 Mini SAS X cable Drive box backplane 3 To view the cable r...

Page 144: ...on the tower server for operation Server in rack mode Slide the server into the rack 23 Connect all peripheral cables to the server 24 Connect each power cord to the server 25 Connect each power cord to the power source 26 Power up the server 27 Install the front bezel 28 Configure the storage controller The installation is complete M 2 SATA SSD enablement option The server supports the installati...

Page 145: ...ables from the server 5 Do one of the following Server in tower mode Position the tower server for hardware configuration Server in rack mode Extend the server from the rack 6 Remove the access panel 7 Remove the air baffle 8 Remove the PCI blank retainer 9 Remove the PCI slot blank 10 If the M 2 SSD enablement board option does not include a screw for installation remove one of the preinstalled P...

Page 146: ...CI blank retainer 15 Observe the guidelines for managing cables 16 Connect the M 2 SATA cables 17 Install the air baffle 18 Install the access panel 19 Do one of the following Server in tower mode Position the tower server for operation Server in rack mode Slide the server into the rack 20 Connect all peripheral cables to the server 146 Hardware options installation ...

Page 147: ...upport to the server if one power supply fails You do not have to power down the server before removing or installing a redundant hot plug power supply Kit contents Redundant power supply cage Power distribution board Installing the redundant power supply enablement option Procedure 1 Review the power supply warnings and cautions 2 Remove the non hot plug power supply 3 Install the RPS enablement ...

Page 148: ...nel 8 Remove the air baffle 9 Observe the guidelines for managing cables CAUTION The snap in latch of the energy pack holder is flexible However to avoid damaging this latch do not apply too much pressure on this latch when removing or installing the energy pack from the chassis 10 Remove the energy pack holder a If an energy pack is installed disconnect the energy pack cable b While carefully hol...

Page 149: ...11 Disconnect the non hot plug power supply cable 12 Remove the non hot plug power supply Hardware options installation 149 ...

Page 150: ...make sure that you have the following items available Redundant power supply enablement option T 10 Torx screwdriver Procedure 1 Install the redundant power supply cage a Mount the cage on the chassis b Secure the RPS cage with the screws kept from the removed non hot plug power supply 150 Hardware options installation ...

Page 151: ...lank in the power supply bay 2 is firmly secured 3 Install the power distribution board a Align the notches on the board with the pins on the chassis b Slide the board down to engage it fully with its connector c Tighten the board thumbscrew 4 Install the energy pack holder Hardware options installation 151 ...

Page 152: ...t each power cord to the server 10 Connect each power cord to the power source 11 Power up the server 12 Install the front bezel 13 Install the power supply The installation is complete Internal USB device options The server has one internal USB 2 0 port and one USB 3 0 port Use these ports to install internal USB devices such as USB flash media devices for booting up from flash solutions or for d...

Page 153: ...tion the tower server for hardware configuration Server in rack mode Extend the server from the rack 6 Remove the access panel 7 Remove the air baffle 8 Locate the internal USB connector 9 Plug in the USB device into the internal USB port 10 Install the air baffle 11 Install the access panel 12 Do one of the following Server in tower mode Position the tower server for operation Server in rack mode...

Page 154: ... removed from the original server and powered up on a different server data stored in the TPM including keys will be erased IMPORTANT In UEFI Boot Mode the HPE TPM 2 0 Gen10 Kit can be configured to operate as TPM 2 0 default or TPM 1 2 on a supported server In Legacy Boot Mode the configuration can be changed between TPM 1 2 and TPM 2 0 but only TPM 1 2 operation is supported HPE Trusted Platform...

Page 155: ...ss caused by improper TPM use For operating instructions see the TPM documentation or the encryption technology feature documentation provided by the operating system Installing and enabling the HPE TPM 2 0 Gen10 option Installing the Trusted Platform Module board Preparing the server for installation Procedure 1 Observe the following warnings WARNING To reduce the risk of personal injury electric...

Page 156: ...he TPM including keys will be erased CAUTION The TPM is keyed to install only in the orientation shown Any attempt to install the TPM in a different orientation might result in damage to the TPM or system board 2 Align the TPM board with the key on the connector and then install the TPM board To seat the board press the TPM board firmly into the connector To locate the TPM connector on the system ...

Page 157: ...to the power source 7 Power up the server 8 Install the front bezel Enabling the Trusted Platform Module When enabling the Trusted Platform module observe the following guidelines By default the Trusted Platform Module is enabled as TPM 2 0 when the server is powered on after installing it In UEFI Boot Mode the Trusted Platform Module can be configured to operate as TPM 2 0 default or TPM 1 2 In L...

Page 158: ... reboot If the following actions were performed the server reboots a second time without user input During this reboot the TPM setting becomes effective Changing from TPM 1 2 and TPM 2 0 Changing TPM bus from FIFO to CRB Enabling or disabling TPM Clearing the TPM 8 Enable TPM functionality in the OS such as Microsoft Windows BitLocker or measured boot For more information see the Microsoft website...

Page 159: ...ord is generated during BitLocker setup and can be saved and printed after BitLocker is enabled When using BitLocker always retain the recovery key password The recovery key password is required to enter Recovery Mode after BitLocker detects a possible compromise of system integrity To help ensure maximum security observe the following guidelines when retaining the recovery key password Always sto...

Page 160: ...ce to verify the length of the cable Use the internal cable management features to properly route and secure the cables When routing cables be sure that the cables are not in a position where they can be pinched or crimped Avoid tight bend radii to prevent damaging the internal wires of a power cord or a server cable Never bend power cords and server cables tight enough to cause a crease in the sh...

Page 161: ... server can restrict airflow If you intend to use the removed cables later label and store them for future use Internal cabling management Item Description 1 Front I O cable assembly channel 2 Front cable channel with metal tabs 3 Cable clips 4 Alignment posts Cabling 161 ...

Page 162: ...rom box To port Embedded controller 877578 B21 876487 001 Box 1 or 2 Onboard SATA ports 2 and 3 876488 001 Box 3 Onboard SATA port 1 Type p standup plug in controller 874574 B21 876500 001 Box 1 2 or 3 Controller port 1 or 2 Type a modular controller AROC 874573 B21 876499 001 Box 1 Controller port 3 876501 001 Box 1 or 2 Controller port 2 876498 001 Box 2 or 3 Controller port 1 SFF hot plug drive...

Page 163: ...ler ports 3 and 4 P00510 001 P1 slot installation Box 3 P2 slot installation Box 1 P1 slot installation Controller ports 5 and 6 P2 slot installation Controller ports 1 and 2 Type a modular controller AROC 877575 B21 876497 001 Box 1 or 2 Controller ports 3 and 4 876496 001 Box 2 or 3 Controller ports 1 and 2 1 The P00512 001 cable 510 mm included in the P00614 B21 cable kit is not for use in this...

Page 164: ... 2 Orange Box 3 SATA power split cable to the onboard SATA port 1 LFF hot plug drive controller cabling LFF hot plug drive onboard SATA port cabling Cable color Description Gold Box 1 Mini SAS cable to the onboard SATA port 3 Blue Box 2 Mini SAS cable to the onboard SATA port 2 Orange Box 3 Mini SAS cable to the onboard SATA port 1 164 Cabling ...

Page 165: ...ller port 2 Blue Box 2 Mini SAS X cable to the standup controller port 1 Orange Box 3 Mini SAS cable to the onboard SATA port 1 Slots 1 and 3 standup controller cabling Cable color Description Gold Box 1 Mini SAS cable to the slot 3 controller port 1 Blue Box 2 Mini SAS X cable to the slot 1 controller port 2 Orange Box 3 Mini SAS X cable to the slot 1 controller port 1 Cabling 165 ...

Page 166: ...oller onboard SATA port 1 cabling Cable color Description Gold Box 1 Mini SAS cable to the modular controller port 2 Blue Box 2 Mini SAS cable to the modular controller port 1 Orange Box 3 Mini SAS cable to the onboard SATA port 1 Modular controller cabling 166 Cabling ...

Page 167: ... hot plug drive controller cabling SFF hot plug drive single standup controller cabling SAS SATA SFF hot plug drive single standup controller cabling for P1 installation SAS SATA Cable color Description Gold Box 1 Mini SAS X cable to standup controller ports 1 and 2 Blue Box 2 Mini SAS X cable to standup controller ports 3 and 4 Orange Box 3 Mini SAS X cable to standup controller ports 5 and 6 Cab...

Page 168: ...troller ports 3 and 4 Orange Box 3 Mini SAS X cable to standup controller ports 5 and 6 SFF hot plug drive multiple standup controller cabling SAS SATA Cable color Description Gold Box 1 Mini SAS X cable to the slot 5 standup controller ports 1 and 2 Blue Box 2 Mini SAS X cable to the slot 1 standup controller ports 1 and 2 Orange Box 3 Mini SAS X cable to the slot 3 standup controller ports 1 and...

Page 169: ...orts 3 and 4 Blue Box 2 Mini SAS X cable to the modular controller ports 1 and 2 Orange Box 3 Mini SAS X cable to the onboard SATA ports 1 and 2 Modular controller cabling Cable color Description Box 1 is empty or occupied by media devices Blue Box 2 Mini SAS X cable to the modular controller ports 3 and 4 Orange Box 3 Mini SAS X cable to the modular controller ports 1 and 2 Cabling 169 ...

Page 170: ... Gold Box 1 Mini SAS X cable to the expander ports 7 and 8 Blue Box 2 Mini SAS X cable to the expander ports 5 and 6 Orange Box 3 Mini SAS X cable to the expander ports 3 and 4 Pink Slot 3 standup controller Mini SAS X cable to the slot 2 expander ports 1 and 2 SAS expander card with modular controller cabling 170 Cabling ...

Page 171: ...ports 3 and 4 NVMe SSD data cabling Cable color Description Blue NVMe SSD backplane to the slot 3 NVMe riser board ports 1 and 2 Orange NVMe SSD backplane to the slot 1 NVMe riser board ports 1 and 2 M 2 SATA SSD cabling The server supports the installation of one M 2 SATA SSD enablement board in the PCIe3 expansion slots 1 4 The illustration below shows the enablement board in slot 1 Cable routin...

Page 172: ...le to onboard SATA port 4 Blue M 2 SSD port 2 SATA cable to onboard SATA port 5 Drive power cabling Cable color Description Orange Box 1 drive power connector cable Blue Box 2 drive power connector cable Gold Box 3 drive power connector cable 172 Cabling ...

Page 173: ... illustrations For more information on the location of the backup power connector in your controller see the controller user guide from the information library https www hpe com info smartstorage docs Smart Array P class storage controllers in slots 1 and 3 Cable color Description Blue Slot 3 storage controller backup power cable Orange Slot 1 storage controller backup power cable Cabling 173 ...

Page 174: ...and 7 Cable color Description Blue Slot 7 storage controller backup power cable Orange Slot 5 storage controller backup power cable Media device cabling SAS LTO tape drive cabling LTO tape drive cabling with the standup controller in slot 3 174 Cabling ...

Page 175: ...TO tape drive power SAS Y cable to the slot 3 standup controller LTO tape drive cabling with the standup controller in slot 5 Cable color Description Orange SAS connector of the LTO tape drive power SAS Y cable to the slot 5 standup controller Gold Power connector of the LTO tape drive power SAS Y cable to the LTO RDX power Y cable Blue LTO RDX power Y cable to the drive box 1 power connector Cabl...

Page 176: ... Cable color Description Blue LTO RDX power Y cable to the drive box 1 power connector Orange RDX USB cable to the internal USB port 3 0 SATA optical drive cabling Optical drive SATA cable to onboard SATA port 5 176 Cabling ...

Page 177: ...cessor 1 GPU auxiliary power cable to PDB Blue Processor 2 GPU auxiliary power cable to PDB Standard power supply cabling non hot plug Front I O module cabling The front I O module cable is routed underneath the cable channel on top of the drive boxes Cabling 177 ...

Page 178: ...Cable color Description Blue Front I O cable Orange Front USB cable 178 Cabling ...

Page 179: ...e and Offline UEFI System Utilities Offline HPE MR Storage Administrator Offline StorCLI Offline Product QuickSpecs For more information about product features specifications options configurations and compatibility see the product QuickSpecs on the Hewlett Packard Enterprise website https www hpe com info qs Active Health System Viewer Active Health System Viewer AHSV is an online tool used to re...

Page 180: ...m does not parse or change OS data from third party error event log activities for example content created or passed through the OS Active Health System Log The data collected by the Active Health System is stored in the Active Health System Log The data is logged securely isolated from the operating system and separate from customer data Host resources are not consumed in the collection and loggi...

Page 181: ...iew server health and model information Group virtual media Connect URL based media for access by a group of servers Group power control Manage the power status of a group of servers Group power capping Set dynamic power caps for a group of servers Group firmware update Update the firmware of a group of servers Group license installation Enter a license key to activate iLO licensed features on a g...

Page 182: ...ard Enterprise website https www hpe com support restfulinterface docs For specific information about automating tasks using the iLO RESTful API see libraries and sample code at https www hpe com info redfish For more information watch the Redfish How it works with HPE Server Management video RESTful Interface Tool The RESTful Interface Tool iLOREST is a scripting tool that allows you to automate ...

Page 183: ...so prepares the system to integrate optimized server support software from the Service Pack for ProLiant SPP SPP is a comprehensive systems software and firmware solution for ProLiant servers server blades their enclosures and HPE Synergy compute modules These components are preloaded with a basic set of firmware and OS components that are installed along with Intelligent Provisioning IMPORTANT HP...

Page 184: ... foundation of secure embedded management applications and firmware The management security provided by HPE embedded management products enables secure support of modern workloads protecting your components from unauthorized access and unapproved use The range of embedded management and optional software and firmware available with the iLO Advanced license provides security features that help ensu...

Page 185: ...upport a UEFI option ROM Selecting the boot mode This server provides two Boot Mode configurations UEFI Mode and Legacy BIOS Mode Certain boot options require that you select a specific boot mode By default the boot mode is set to UEFI Mode The system must boot in UEFI Mode to use certain options including Secure Boot UEFI Optimized Boot Generic USB Boot IPv6 PXE Boot iSCSI Boot and Boot from URL ...

Page 186: ...he UEFI BIOS by adding or removing your own certificates either from a management console directly attached to the server or by remotely connecting to the server using the iLO Remote Console You can configure Secure Boot Using the System Utilities options described in the following sections Using the iLO RESTful API to clear and restore certificates For more information see the Hewlett Packard Ent...

Page 187: ... host operating system In offline mode users can configure or maintain detected and supported devices such as optional Smart Array controllers and integrated Smart Array controllers Some HPE SSA features are only available in the offline environment such as setting the boot controller and boot volume Accessing HPE SSA in the online environment This method requires an administrator to download the ...

Page 188: ...portal is a secure web interface hosted by HPE that allows you to monitor supported devices through a graphical interface HPE InfoSight for servers Combines the machine learning and predictive analytics of HPE InfoSight with the health and performance monitoring of Active Health System AHS and HPE iLO to optimize performance and predict and prevent problems Provides automatic collection and analys...

Page 189: ...system ROM use one of the following methods The Firmware Update option in the System Utilities The fwupdate command in the Embedded UEFI Shell Service Pack for ProLiant SPP HPE online flash components Moonshot Component Pack Service Pack for ProLiant SPP is a systems software and firmware solution delivered as a single ISO file download This solution uses SUM as the deployment tool and is tested a...

Page 190: ...pdates The solution must be installed on the operating system where it updates results through Rich Infrastructure Services RIS communication iSUT Polls iLO to check for requests from SUM or iLO Amplifier Pack for updates through the management network and orchestrates staging deploying and activating updates You can adjust the polling interval by issuing the appropriate command line option provid...

Page 191: ...support hpesc 2 Copy the binary file to a USB media or iLO virtual media 3 Attach the media to the server 4 Boot to the UEFI Embedded Shell 5 To obtain the assigned file system volume for the USB key enter map r 6 Change to the file system that contains the System ROM Flash Binary component for your server Enter one of the fsx file systems available such as fs0 or fs1 and press Enter 7 Use the cd ...

Page 192: ...rise Support Center website https www hpe com support hpesc Operating system version support For information about specific versions of a supported operating system refer to the operating system support matrix HPE Pointnext Portfolio HPE Pointnext delivers confidence reduces risk and helps customers realize agility and stability Hewlett Packard Enterprise helps customers succeed through Hybrid IT ...

Page 193: ...Enterprise sends notifications to subscribed customers on upcoming Hardware firmware and software changes Bulletins Patches Security alerts You can subscribe to proactive notifications on the Hewlett Packard Enterprise website Software and configuration utilities 193 ...

Page 194: ...leshooting Guide for HPE ProLiant Gen10 and Gen10 Plus servers provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification issue resolution and software maintenance Error Message Guide for HPE ProLiant Gen10 servers and HPE Synergy provides a list of error messages and information to assist with interpreting and resolving error messa...

Page 195: ...tery in fire or water If the server no longer automatically displays the correct date and time then replace the battery that provides power to the real time clock Under normal use battery life is 5 to 10 years Removing and replacing the system battery Procedure 1 Remove the front bezel 2 Power down the server 3 Remove all power a Disconnect each power cord from the power source b Disconnect each p...

Page 196: ... complete Replace the system battery Prerequisites Before you perform this procedure make sure you have a small flat bladed nonconductive tool available Procedure 1 Locate the battery on the system board 2 Use a small flat bladed nonconductive tool to carefully lift the front of the battery from the socket 3 Remove the battery 4 Install the system battery For more information about battery replace...

Page 197: ...d compliance data including RoHS and REACH see https www hpe com info ecodata For Hewlett Packard Enterprise environmental information including company programs product recycling and energy efficiency see https www hpe com info environment Notices for Eurasian Economic Union Manufacturer and Local Representative Information Manufacturer information Hewlett Packard Enterprise 6280 America Center D...

Page 198: ...EEE Yönetmeliğine Uygundur Ukraine RoHS material content declaration Warranty information To view the warranty information for your product see the links provided below HPE ProLiant and IA 32 Servers and Options https www hpe com support ProLiantServers Warranties HPE Enterprise and Cloudline Servers https www hpe com support EnterpriseServers Warranties HPE Storage Products https www hpe com supp...

Page 199: ...ype and number of options installed For certain approved hardware configurations the supported system inlet temperature range is extended 5 C to 10 C 41 F to 50 F and 35 C to 40 C 95 F to 104 F at sea level with an altitude derating of 1 0 C per every 175 m 1 8 F per every 574 ft above 900 m 2953 ft to a maximum of 3050 m 10 000 ft 40 C to 45 C 104 F to 113 F at sea level with an altitude derating...

Page 200: ...de HPE 500W Flex Slot Platinum Hot plug Low Halogen Power Supply HPE 800W Flex Slot Platinum Hot plug Low Halogen Power Supply HPE 800W Flex Slot Titanium Hot plug Low Halogen Power Supply HPE 800W Flex Slot Universal Hot plug Low Halogen Power Supply HPE 800W Flex Slot 48VDC Hot plug Low Halogen Power Supply HPE 1600W Flex Slot Platinum Hot plug Low Halogen Power Supply For detailed power supply ...

Page 201: ... Maximum peak power 500 W at 100 VAC to 240 VAC input 500 W at 240 VDC input for China only HPE 500W Flex Slot Platinum Hot plug Low Halogen Power Supply Specification Value Input requirements Rated input voltage 100 VAC to 240 VAC 240 VDC for China only Rated input frequency 50 Hz to 60 Hz Not applicable to 240 VDC Rated input current 5 6 A at 100 VAC 2 7 A at 200 VAC 2 3 A at 240 VDC for China o...

Page 202: ...nput for China only HPE 800W Flex Slot Platinum Hot plug Low Halogen Power Supply Specification Value Input requirements Rated input voltage 100 VAC to 127 VAC 200 VAC to 240 VAC 240 VDC for China only Rated input frequency 50 Hz to 60 Hz Not applicable to 240 VDC Rated input current 9 1 A at 100 VAC 4 4 A at 200 VAC 3 6 A at 240 VDC for China only Maximum rated input power 899 W at 100 VAC 867 W ...

Page 203: ... input voltage 200 VAC to 240 VAC 240 VDC for China only Rated input frequency 50 Hz to 60 Hz Not applicable to 240 VDC Rated input current 4 35 A at 200 VAC 3 62 A at 240 VAC 3 62 A at 240 VDC for China only Maximum rated input power 851 W at 200 VAC 848 W at 240 VAC 848 W at 240 VDC for China only BTUs per hour 2905 at 200 VAC 2893 at 240 VAC 2893 at 240 VDC for China only Power supply output Ra...

Page 204: ...277 VAC 863 W at 380 VDC BTUs per hour 2964 at 200 VAC 2951 at 230 VAC 2936 at 277 VAC 2943 at 380 VDC Power supply output Rated steady state power 800 W at 200 VAC to 277 VAC input Maximum peak power 800 W at 200 VAC to 277 VAC input HPE 800W Flex Slot 48VDC Hot plug Low Halogen Power Supply Specification Value Input requirements Rated input voltage 40 VDC to 72 VDC 48 VDC nominal input Rated inp...

Page 205: ...AUTION This equipment is designed to permit the connection of the earthed conductor of the DC supply circuit to the earthing conductor at the equipment If this connection is made all of the following must be met This equipment must be connected directly to the DC supply system earthing electrode conductor or to a bonding jumper from an earthing terminal bar or bus to which the DC supply system ear...

Page 206: ...quency 50 Hz to 60 Hz Rated input current 8 7 A at 200 VAC 7 2 A at 240 VAC Maximum rated input power 1734 W at 200 VAC 1725 W at 240 VAC BTUs per hour 5918 at 200 VAC 5884 at 240 VAC Power supply output Rated steady state power 1600 W at 200 VAC to 240 VAC input 1600 W at 240 VDC input Maximum peak power 2200 W for 1 ms turbo mode at 200 VAC to 240 VAC input 206 Specifications ...

Page 207: ...age white papers and analyst reports https www hpe com storage whitepapers For additional websites see Support and other resources Product websites HPE ProLiant ML350 Gen10 Server product page https www hpe com servers ml350 gen10 HPE ProLiant ML350 Gen10 Server support page https www hpe com support ml350gen10 HPE ProLiant ML350 Gen10 Server user documents https www hpe com info ml350gen10 docs W...

Page 208: ... provided by Hewlett Packard Enterprise Support for ClearOS and ClearVM is purchased and delivered by ClearCenter You can purchase single support incidents by submitting a support ticket to ClearCenter or you can purchase a Bronze Silver Gold or Platinum ClearCARE subscription For more information go to the ClearOS website https www clearos com Several levels of professional technical support are ...

Page 209: ...on about CSR contact your local service provider Remote support Remote support is available with supported devices as part of your warranty or contractual support agreement It provides intelligent event diagnosis and automatic secure submission of hardware event notifications to Hewlett Packard Enterprise which will initiate a fast and accurate resolution based on your product s service level Hewl...

Page 210: ...stions or comments to Documentation Feedback docsfeedback hpe com When submitting your feedback include the document title part number edition and publication date located on the front cover of the document For online help content include the product name product version help edition and publication date located on the legal notices page 210 Support and other resources ...

Page 211: ...interface ASHRAE American Society of Heating Refrigerating and Air Conditioning Engineers CAS column address strobe CMA cable management arm CSA Canadian Standards Association CSR customer self repair DDR4 double data rate 4 DHCP dynamic host configuration protocol EAC EurAsian Conformity EDR enhanced data rate FCoE Fibre Channel over Ethernet GPU graphics processing unit HPE SSA HPE Smart Storage...

Page 212: ... and mouse LFF large form factor LRDIMM load reduced dual in line memory module LTO linear tape open NMI nonmaskable interrupt NVMe nonvolatile memory express PCA printed circuit assembly PCIe Peripheral Component Interconnect Express PDB power distribution board PDU power distribution unit POST Power On Self Test PXE Preboot eXecution Environment QR code quick response code 212 Acronyms and abbre...

Page 213: ... RoHS Restriction of Hazardous Substances RPS redundant power supply SAS serial attached SCSI SATA serial ATA SD secure digital SFF small form factor SMB small and medium business SPP Service Pack for ProLiant SSD solid state device STK scripting toolkit StorCLI Storage Command Line Interface SUM Smart Update Manager TMRA recommended ambient operating temperature TPM Trusted Platform Module Acrony...

Page 214: ...UDIMM unbuffered dual in line memory module UEFI Unified Extensible Firmware Interface UID unit identification UPS uninterruptible power supply 214 Acronyms and abbreviations ...

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