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Hasler AS-930, Operating Manual

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Hasler AS-930 Operating Manual Download Page 137

User Manual Version 3.1  

137 

 

11.4

 

How to test the Ethernet connectivity 

Using the „ping“ command in the Windows Command Prompt, is  an easy way to test the 
Ethernet connectivity of the printer. With this command you can test if the printer is 
correctly recognized via the Ethernet connection. To test the Ethernet connectivity perform 
the following steps. 

 

1. Check the 
IP address of 
the printer 

•

 

To test the Ethernet connectivity of the printer you need the exact 
IP address which the printer uses. 

•

 

To check the printer’s IP address got to the printer menu: 

SERVICE > CONFIGURAT. INFO

 

•

 

Note down the printer’s IP address. 

2. Open the 
Windows 
command 
prompt 

•

 

On your PC select START > All Programms > Accessories > 
Command Prompt 

•

 

Or type “cmd” in the search box of the Windows Start menu. 

•

 

The Command prompt will open. 

3. Use the 
“ping” 
command 

•

 

Type 
ping “IP address printer” 
into the Command prompt and hit the Enter key. For “IP address 
printer” type the exact IP address of your printer. 

•

 

For example 
ping 192.168.50.218 

4. Ethernet 
connectivity is 
working 
properly 

•

 

If the printer is correctly recognized in your network you will get 
the following reply in the command prompt. 

 

Figure 62: Command Prompt reply OK 

 

The reply from the printer is independent from the 
Online/Offline status of the printer. If configured 
correctly, the ping reply will be Ok either if the printer 
is 

OnlinTCP 

or

 Offline

 

 

Summary of Contents for AS-930

Page 1: ...Operating Guide HASLER America s better choice Mailing Systems And Solutions HJ930 Inkjet Printer 08 20 2011...

Page 2: ...s implemented a program for the recycling of worn machines and machines at the end of their lifetime Contribute in a res ponsible way to the environmental protection by consulting your retailer intern...

Page 3: ...e for any damage or disturbance resulting from the use of options or accessories which are not original products or do not have the express approval of the manufacturer Pos 3 Allgemeines 0 0a_Note_Tra...

Page 4: ...er cable 16 3 4 2 How to mount the paper feed ramp and the side guides 17 4 Description of device 18 4 1 Application range 18 4 2 Description of functions 18 4 3 The Operator Panel 19 4 3 1 Key panel...

Page 5: ...w to reset the printer 95 8 2 Troubleshooting 95 8 3 The device cannot be turned on 96 8 3 1 No or only very weak printout with new ink cartridges 97 8 3 2 Printed elements positioned incorrectly 97 8...

Page 6: ...4 How to test the Ethernet connectivity 137 11 4 1 Sample settings for Ethernet connection 138 11 5 Network connection between the printer using a fixed IP and the PC 139 11 6 Limitations of paper si...

Page 7: ...rtical print area 33 Figure 15 Unprintable area 33 Figure 16 Printing flush to the top edge of a material 34 Figure 17 Print area on C5 envelope 34 Figure 18 Print position on C4 not possible with NOR...

Page 8: ...on server 89 Figure 50 Local Area Connection Properties 91 Figure 51 TCP IPv4 settings 91 Figure 52 Cleaning the nozzle plate 93 Figure 53 Nozzle plate and contacts 93 Figure 54 Pen board contacts 94...

Page 9: ...electricity or electrical shock Warning of possible fire Information Note indicating important information regarding the handling of the machine Pos 9 Bedienungsanleitungen Ger te neutral 1 2_ 2_Hinwe...

Page 10: ...rements_ONLY_619 2 mod_1272530190780_912 doc 17229 2 1 4 System requirements The Hasler HJ930 is designed to be used in connection with a PC To connect the HJ930 to the PC one free USB port or one fre...

Page 11: ...uitable for outdoor use Pos 15 Bedienungsanleitungen Ger te neutral 2 1e_Allgemeine Sicherheitshinweise_Elektrische Gefahren_ZWEIPOLIG 0 mod_1242736827372_912 doc 1718 Electrical Hazards The power cab...

Page 12: ...s entered the device When the device has been dropped knocked over or the housing is damaged When there is a significant change in the performance of the machine Pos 17 Bedienungsanleitungen Ger te ne...

Page 13: ...smooth and level surface that is larger than the printer When placing the machine make sure that there is enough clearance around it so that you can access all connections easily The floor space for t...

Page 14: ...ivery 0 mod_1242739526953_912 doc 1770 2 3 2 Delivery The Hasler HJ930 is delivered in appropriate packaging so that it reaches its destination without damage via a regular mode of transport Transport...

Page 15: ...0 Pos 24 Bedienungsanleitungen Ger te spezifisch Labeler L326 4 1_Ger te bersicht_L326 0 mod_1250853155201_6 doc 2820 Figure 1 HJ930 Overview frontside 1 Paper feed ramp 6 Separators 2 Slide Runner 7...

Page 16: ...e power cable 1 mod_1264168527578_912 doc 10766 3 3 4 1 Connecting the power cable Pos 31 Bedienungsanleitungen Ger te neutral 5 2b_Warnhinweis Netzkabel 0 mod_1246016358876_912 doc 1980 Power cable A...

Page 17: ...e paper feed ramp 2 as shown in Figure 3 Mount one narrow paper side guide 3 next to the printer wall and then either a narrow 4 medium or large paper side guide on the opposite side Figure 3 Mounting...

Page 18: ...is a inkjet print system that is designed for industrial and professional printing Different conveyor belts can be placed behind the printer The device can be used in connection with an IBM compatible...

Page 19: ...he status of the printer LED Status indication Green Online Printer is Online Blue Offline Printer is Offline Orange Warning Printer displays a warning message Red Error Printer displays an error mess...

Page 20: ...nus and increasing values in menus Arrow right Paper Length Navigation to the right Arrow down Clean Heads Downwards navigation in menus and decreasing values in menus Arrow left Run Paper Navigation...

Page 21: ...one page and measure the size of the page The measured size will be shown in the display The L indicates that the measured page size will be locked in the printer so that the page size cannot be chang...

Page 22: ...line 1 counters with the arrow up or arrow down keys and then hit the arrow left or arrow right key to show the other items of this line Display lines and data 1 Counters This line shows one of the fo...

Page 23: ...t or arrow left key to change it Please note that the speed is limited by the currently set print quality see line 6 E g with a print quality of 6 x 6 dpi the maximum speed is 0 540 meter second 4 Thr...

Page 24: ...dy to receive print data from the PC via the Ethernet interface No changes to printer settings via a printer menu can be made when the printer is Online Offline The printer menus can be accessed and c...

Page 25: ...Under certain circumstances additional texts may be shown in the display Please see chapter 11 9 Additional display texts on page 149 Pos 44 Bedienungsanleitungen Ger te neutral 5 0_ 1_Initial start...

Page 26: ...fer STARTING APPLICATION Version 4 7 xx PPC Initialization of the printer firmware The version number may differ Printer Initialization Initialization of the printer functions CHECK CARTRID1 2 3 INSER...

Page 27: ...tion of the restraining lever Lock the lever in direction of the arrow as shown in Figure 7 Thus the ink cartridge is tilted into its final position and the contact is established correctly Setting th...

Page 28: ...aration fingers Thin medium e g single sheets with 100 g m two pieces under the fingers Envelopes put the thickest part of the envelope flap under the fingers When using a narrow medium put two or mor...

Page 29: ...the transport roller with the transport rollers adjustment screw see Figure 10 Turn the screw counter clockwise as far as it will go for thin materials Turn the screw clockwise to lift the transport r...

Page 30: ...ry narrow medium you can turn one of the narrow paper side guides see Figure 11 Figure 11 Turned side guide for a narrow medium 4 Fill the feeder with material Put one medium into the feeder Push the...

Page 31: ...912 doc 13413 2 5 4 How to adjust the printer to the material thickness To ensure a sharp and clean print quality and a safe material transport you have to adjust the distance from the print unit to t...

Page 32: ...13419 23 5 5 How to position the print area The vertical position of the print area must be setup manually Open the wing screw and move the unit to the desired position As a reference for the positio...

Page 33: ...15 mm 0 59 wide area next to the side wall of the machine inside which cannot be printed This area is marked grey in Figure 15 below To print next to the top edge of a material please position the mat...

Page 34: ...3 1 Figure 16 Printing flush to the top edge of a material 5 5 1 Sample print area positions The possible print area on a C5 envelope is shown in Figure 17 below Figure 17 Print area on C5 envelope un...

Page 35: ...re 18 and Figure 19 for an example using the REV setting to print in the desired position on a C4 envelope Figure 18 Print position on C4 not possible with NOR setting Figure 19 Print position on C4 p...

Page 36: ...mod_1260881170148_912 doc 8511 2 5 7 How to set the print direction orientation Depending of the direction in which the products are fed into the printer it could become necessary to turn the directio...

Page 37: ...ttle gaps or thin white lines Some print nozzles may be clogged Please use the CLEAN HEADS Quick Arrow down function to purge the nozzles You may also clean the nozzles using a cleaning cloth Please s...

Page 38: ...n Ger te spezifisch Drucker Men punkte Drucker 0000 Inhaltsverzeichnis_Men _Drucker 0 mod_1253108250855_912 doc 3380 QUICK MENU 41 PRINTER RESET 41 CLEAR PRINT QUEUE 42 REPEAT PAGES 42 PAPER MEASUREME...

Page 39: ...ODE 62 HEX TO ASCII 62 AUTO LINEFEED 63 LINE SPACING 63 SERVICE 64 SELECT TEST PATT 64 HARDWARE TEST 64 Display 64 Keyboard 64 Ram 65 Ram Contin 65 NV Ram Cont 65 Encoder 65 Speed Measurment 65 Paper...

Page 40: ...nt char set 74 SETTING DUMP 75 INPUT BUFFER DUMP 76 DEALER 76 SHOW ERORR MESSAG 76 SHOW WARNING MSGS 76 LANGUAGE 77 SETTING 78 Pos 60 2 Bedienungsanleitungen Ger te spezifisch Drucker Men punkte Druck...

Page 41: ...s Current transfer rate in bytes per second o Data s Average transfer rate in bytes per second Total Data Total data transferred in bytes Time ms Total time elapsed in seconds If your print job is lar...

Page 42: ...ta of the last printouts in its memory After a print stop the printer will go into Offline mode Select REPEAT PAGES in the QUICK MENU and hit the Ok key Using the up or down arrow keys choose how many...

Page 43: ...continuously until you hit the Cancel key Select RUN PAPER in the QUICK MENU and hit the Ok key Hit the Cancel key to stop the printer You can also use the following key combination Quick Arrow left...

Page 44: ...te spezifisch Drucker Men punkte Drucker Quick Men 2_6014_SPEED MEASUREMENT_Non AS 700 710 Orbit OrbitBase 0 mod_1254924958754_912 doc 5310 SPEED MEASUREMENT The printer will start a paper run with th...

Page 45: ...the main menu Here you can access the following menus PRINTER CONFIG JOB PARAMETERS SERVICE LANGUAGE SETTING Pos 60 14 Bedienungsanleitungen Ger te spezifisch Drucker Men punkte Drucker 1 1_1000_Men _...

Page 46: ...ll perform a purge print a purge image onto a product and then start with the first page of the print job off 1st Default off Pos 60 17 Bedienungsanleitungen Ger te spezifisch Drucker Men punkte Druck...

Page 47: ...P ALIVE maintenance function helps to avoid that by printing a pattern of dots across the whole page Test before a print job Please perform a few test prints with this function to make sure that the v...

Page 48: ...facturing tolerances can be balanced via the software of the control device Calibration can only be carried out at the installed device and can therefore not be performed by the manufacturer Figure 22...

Page 49: ...et between the print units Positive values will shift the print start of cartridge C1 a step to the right relatively to cartridge C2 negative values will move it to the left relatively to cartridge C2...

Page 50: ...should change this setting only in case of a printer malfunction and after consulting a technician Pos 60 26 Bedienungsanleitungen Ger te spezifisch Drucker Men punkte Drucker 2 2_1500_BOOT_DEFAULTS 0...

Page 51: ...enungsanleitungen Ger te spezifisch Drucker Men punkte Drucker 3 4 3_1515_COMMUNICATION_ONLY_619 3 mod_1283333962340_912 doc 27443 COMMUNICATION This feature is used to select the interface used for t...

Page 52: ...The listed parameters are optimized for the different Hasler inks The parameters directly affect the electrical signals from the printer to the cartridge and are important for a correct ink drop forma...

Page 53: ...ect individual cartridges to restore their ink level This reset should only be done when inserting a new full cartridge Otherwise the ink level bar in the display will not show a correct filling level...

Page 54: ...application that was designed to control this feature e g Flexmail BulkMailer this configuration will be overwritten with the settings of the software In this case use the software options to configur...

Page 55: ..._912 doc 4701 SET PAP TOLERANCE Use this feature to set the tolerance of the measured paper length The tolerance can be varied in nine steps from 8 mm up to 70 mm 0 31 up to 2 75 If one sheet of paper...

Page 56: ...9186_912 doc 4725 BEEPER Here you can adjust the acoustic warn signals beeper of the printer Option Note off No acoustic warnings short Acoustic warning by a short beep signal 2 s large Acoustic warni...

Page 57: ...ate increases from 1x3D minimum to 6x6D maximum Print quality Note Possible speed depending on printer type 6x6D 600 x 600 dpi Up to 0 54 m s 106 2 ft min 6x3D 600 x 300 dpi Up to 0 54 m s 106 2 ft mi...

Page 58: ...min 1x3 1x6 2x3 2x6 3x3 3x6 6x3 6x6 270 mm s 53 1 ft min 1x3 1x6 2x3 2x6 3x3 3x6 6x3 6x6 120 mm s 23 6 ft min 1x3 1x6 2x3 2x6 3x3 3x6 6x3 6x6 Default 1820 mm s 358 1 ft min Pos 60 51 Bedienungsanleit...

Page 59: ...Drucker 2 2_2300_LAYOUT 0 mod_1254831971240_912 doc 4345 LAYOUT Here you can configure different layout settings directly in the printer menu These manual settings were made for users that print out o...

Page 60: ...doc 4919 OFFSET EDGE This feature is used to set a global offset for the distance between the paper edge front edge in paper transport direction and the beginning of the print area Pos 60 58 Bedienun...

Page 61: ...ICEL P852 PC 852 P860 PC 860 P857 PC 857 Lat5 Latin 5 USA7 ASCII USA UK7 ASCII UK Fra7 ASCII France Ger7 ASCII Germany Ita7 ASCII Italy Spa7 ASCII Spain Den7 ASCII Denmark Nor7 ASCII Norway Swed7 ASCI...

Page 62: ...asured manually If the material separation and transport is not setup correctly turning off the paper sensor can cause misprints Default On Pos 60 65 Bedienungsanleitungen Ger te spezifisch Drucker Me...

Page 63: ...a modern Microsoft Windows computer with layout software like Flex Mail or Bulk Mailer it is not necessary to use this menu Pos 60 70 Bedienungsanleitungen Ger te spezifisch Drucker Men punkte Drucker...

Page 64: ...Pos 60 76 Bedienungsanleitungen Ger te spezifisch Drucker Men punkte Drucker 3 4 3_3201_Display 0 mod_1254916088030_912 doc 5031 Display This feature is used to check the functionality of the printer...

Page 65: ...e actual measured speed in the display Pos 60 83 Bedienungsanleitungen Ger te spezifisch Drucker Men punkte Drucker 3 4 3_3219_Paper Sensor 0 mod_1254916094577_912 doc 5067 Paper Sensor This feature i...

Page 66: ...an repeat the test Pos 60 86 Bedienungsanleitungen Ger te spezifisch Drucker Men punkte Drucker 3 4 3_3235_Prewarming 1 mod_1255684370577_912 doc 6659 Prewarming The Prewarming function of the printer...

Page 67: ...erforming this test the printer will run through the following cycle ALL LED s OFF LED ONLINE ON LED OFFLINE ON LED WARNING ON LED ERROR ON BEEPER ON you will hear a sound for two seconds Pos 60 89 Be...

Page 68: ...l number of the machine For example 61303071234 Pos 60 93 Bedienungsanleitungen Ger te spezifisch Drucker Men punkte Drucker 3 4 3_3304_Model 1 mod_1261145262596_912 doc 9033 Model Shows the name of y...

Page 69: ...leitungen Ger te spezifisch Drucker Men punkte Drucker 3 4 3_3310_3_Batch _ONLY_619 3 mod_1282296403447_912 doc 26982 Batch Shows the batch number of the installed PCBA Printed Circuit Board Assembly...

Page 70: ...0_912 doc 27012 GW Shows the currently set gateway address of the TCP IP connection For example 192 168 1 118 The address can be adjusted in the PRINTER CONFIG BOOT DEFAULTS COMMUNICATION menu Pos 60...

Page 71: ...f the print swathes This is just for test purposes adjustments can be made in the menu PRINTER CONFIG ADJUSTMENTS ADJUSTMENT GAP Pos 60 110 Bedienungsanleitungen Ger te spezifisch Drucker Men punkte D...

Page 72: ...1 1 on page 92 and in chapter 8 1 2 on page 94 If a defect is still visible after cleaning the cartridge nozzles and contacts as well as the pen board contacts replace the cartridge Figure 29 on page...

Page 73: ...nterruptions in the line of dots indicate clogged nozzles Figure 30 Pattern B Pattern C is used for assembly control and service purposes Figure 31 Pattern C Pos 60 112 Bedienungsanleitungen Ger te sp...

Page 74: ...nter will print the currently selected printer internal character set Figure 32 Sample character set print Pos 60 113 Bedienungsanleitungen Ger te spezifisch Drucker Men punkte Drucker 2 2_3500_3501_3...

Page 75: ...ent page as well as the total number of pages see Figure 33 In the case of problems the setting dump provides useful information Option Note Print settings Prints the current printer settings Send set...

Page 76: ...to stop the print Figure 34 Sample Input Buffer Dump print Pos 60 115 Bedienungsanleitungen Ger te spezifisch Drucker Men punkte Drucker 2 2_3700_DEALER 0 mod_1254918746950_912 doc 5233 DEALER This m...

Page 77: ...ollowing languages for the printer menu English Deutsch Francais Italiano Espaniol Chinese only available in the Asian version Pos 60 119 Bedienungsanleitungen Ger te spezifisch Drucker Men punkte Dru...

Page 78: ...ing Here no modifications can be executed The settings No 1 to No 9 may be set individually The modifications will be automatically saved for the selected setting number The settings are maintained in...

Page 79: ...ill work either with the USB interface or with the Ethernet interface The two interfaces cannot be used together at the same time Pos 61 2 Bedienungsanleitungen Ger te spezifisch Drucker Printer Drive...

Page 80: ...ch the content of the CD ROM for the drivers and will install them Figure 35 New Hardware Wizard Figure 36 Recommended install procedure After the installation the printer is ready to use During the i...

Page 81: ...will display a status window Windows 7 is not able to locate the printer drivers on the CD ROM or in the Internet automatically Therefore you have to install the printer driver manually 3 Install the...

Page 82: ...ter and click on Next see Figure 40 Windows will now locate and install the driver After the procedure the printer is ready to use Figure 39 Update Driver Software Wizard Figure 40 Select the driver s...

Page 83: ...oc 28147 23 7 4 How to use the Ethernet interface The printer can either be connected directly to a PC via the Ethernet TCP IP connection or the printer can be connected to a local area network LAN us...

Page 84: ...ll open a new window In this window select Standard TCP IP Port and click onto New Port Figure 42 Adding TCP IP Port 2 Standard TCP IP Printer Port Wizard The Add Standard TCP IP Printer Port Wizard w...

Page 85: ...the Port number to the same value as set in the printer Then click on OK Make sure the Protocol is set to RAW See Figure 46 This figure only shows a sample IP address Make sure to enter the IP addres...

Page 86: ...rm certain configurations on the server of your LAN Please contact your company s network administrator for support Connect the printer to the LAN Connect the printer to the LAN with the Ethernet cabl...

Page 87: ...the server of your LAN 2 Enter change the default settings The printer default values are shown below Port Number 9100 IP Address 192 168 50 180 Subnet Mask 255 255 255 0 Gateway IP Address 192 168 5...

Page 88: ...e a fixed DHCP Dynamic Host Configuration Protocol table on your server to assign one specific IP address to the printer Therefore you need to lock up the MAC address of the printer You can lock up th...

Page 89: ...enungsanleitungen Ger te spezifisch Drucker Printer Driver Cables to PC TCP IP 619 7 X X_ 3_Direct ethernet connection between the printer and the PC_ONLY_619 3 mod_1289307250494_912 doc 28152 32 7 4...

Page 90: ...settings of this PC have to be reconfigured 4 Configure the network settings of the PC In order to use this connection you have to set a fixed IP address for this PC Open the Network and Sharing Cente...

Page 91: ...Figure 51 TCP IPv4 settings 5 Install and configure the printer driver Install and configure the printer driver for your printer model as described in chapter 7 1 on page 79 Pos 62 Bedienungsanleitun...

Page 92: ...uality Please stick to the described cleaning instructions of this User Manual Please do not use chemical solvents or any cleaning agents Furthermore do not use paper towels toilet paper sponges dry c...

Page 93: ...free Optional To check if all contacts are completely clean use the following menu SERVICE HARDWARE TEST Cartridge If this test shows MISSING DOTS no for each cartridge the contacts are completely cle...

Page 94: ...out all ink cartridges Use only fiber free tissues for cleaning the pen board contacts see chapter 9 1 Consumables on page 126 Dampen the cleaning cloth either with a small amount of distilled water...

Page 95: ...Default Reset resets all settings 1 Turn off the printer 2 Press AND hold the following key Home 3 Turn on the printer 4 Keeping holding the Home key until the printer shows Printer XXX Default Reset...

Page 96: ...onnect the device from the power outlet before exchanging the fuses Figure 1 Exchange of the fuses Data Type Glass tube microfuse Dimensions 5 x 20 mm Voltage 250 V 2 5 A T Amount 1 one additional fus...

Page 97: ...Pos 72 Bedienungsanleitungen Ger te spezifisch Drucker Troubleshooting all printers Printing 8 2 1_ 3_Printed_elements_positioned_incorrectly_AS 830 AS 930 2 mod_1269248905680_912 doc 13724 3 8 3 2 P...

Page 98: ...described in 8 1 on page 92 Print the Cartr Print Patt service print form the SERVICE SERVICE PRINT menu to detect a possible cartridge malfunction If the cartridge has a malfunction replace it Check...

Page 99: ...hanical defect Check if this is actually the problem by performing a Cartr Print Patt from the SERVICE SERVICE PRINT menu If the cartridge has a malfunction replace it Figure 57 White streaks in betwe...

Page 100: ...t suitable Reduce the print quality e g 2x6dpi instead of 3x6dpi to decrease the amount of ink If available put a conveyor behind the printer to extend the drying time Reduce the transport speed to ex...

Page 101: ...d this error Pos 78 1 Bedienungsanleitungen Ger te spezifisch Drucker Error Messages 01_NO PAPER 2 mod_1265617203247_912 doc 11272 Protocol code Display message Cause 001 NO PAPER CODE 01 Timeout beca...

Page 102: ...r gets stuck on any machine parts Check if the belt s is running in the correct position Check paper position on vacuum belt see chapter X Check for varying paper sizes e g inserts in a magazine Print...

Page 103: ...If your material is pre printed on the reverse side set the PAPER SENSOR to Off and blank colourpaper Fixed Head Printer with more than one print unit Clean the reflector of the paper sensor Check th...

Page 104: ...do not match Elimination Printer with separate feeder Decrease the speed of the feeding system Connect the feeder to the according interface on the printer Set FEEDER CTRL MODE to limit overspeed Redu...

Page 105: ...ink cartridge and reset the ink level counter Pos 78 10 Bedienungsanleitungen Ger te spezifisch Drucker Error Messages 13_CHECKSUM_ERROR_ 2 mod_1265618265761_912 doc 11314 Protocol code Display messag...

Page 106: ...UM_ERROR_ 2 mod_1265896783800_912 doc 11970 Protocol code Display message Cause 017 CHECKSUM ERROR RESET PENVALUES CODE 17 Error in buffered RAM Elimination Perform a default reset If the error occurs...

Page 107: ...73_912 doc 11323 Protocol code Display message Cause 022 PROGRAM ERROR MAKE DEFAULT RESET CODE 22 Error in the program flow Elimination Perform a default reset Pos 78 20 Bedienungsanleitungen Ger te s...

Page 108: ...746220_912 doc 11341 Protocol code Display message Cause 027 FEED MOTOR CONTROLER FAULT CALL SERVICE CODE 27 Motor controller damaged Elimination Call service Pos 78 24 Bedienungsanleitungen Ger te sp...

Page 109: ...1350 Protocol code Display message Cause 030 RAM ERROR CALL SERVICE CODE 30 RAM error on CPU board Elimination Call service Pos 78 27 Bedienungsanleitungen Ger te spezifisch Drucker Error Messages 31_...

Page 110: ...rement or at job start from PC Elimination Check if the paper size is within the printer specifications Check if the correct paper size is sent from the PC Check if the paper sensor triggers before th...

Page 111: ...RY IS FULL CODE 51 Insufficient memory for the font Elimination Reduce number of fonts used in print job Pos 78 36 Bedienungsanleitungen Ger te spezifisch Drucker Error Messages 52_FONT_LOADING_ERROR...

Page 112: ...tion Check if the data cable is connected correctly at the printer and at the PC Check if you use the official printer driver Try to run the print job from a different PC Set the menu SOFT FONT ERROR...

Page 113: ...at pages after a job has ended Do not turn off the printer during job data transfer Unlock the font in the printer menu To interrupt a print job use the Cancel and the Ok keys on the printer Pos 78 43...

Page 114: ...de Display message Cause 076 NO TCP CONNECTION DETECTED CODE 76 No TCP connection could be established Elimination Plug in the TCP cable Pos 78 48 Bedienungsanleitungen Ger te spezifisch Drucker Error...

Page 115: ...spezifisch Drucker Warning Messages AA_Warning Non Existent_Font_Selected 2 mod_1265634364380_912 doc 11492 Protocol code Display message Cause 13 Warning non existent font selected CODE AA Selected f...

Page 116: ...u Check whether the Keepalive function from FlexMail was activated If so please deactivate it Pos 81 5 Bedienungsanleitungen Ger te spezifisch Drucker Warning Messages AE_Warning Wrong Data Barcode_Se...

Page 117: ...anleitungen Ger te spezifisch Drucker Warning Messages AI_Macro_ID _In_Use_Macro_Load_Ignored 2 mod_1265635649876_912 doc 11524 Protocol code Display message Cause 21 Macro ID in use macro load ignore...

Page 118: ...cted Elimination Select the correct printer driver for your printer model Pos 81 13 Bedienungsanleitungen Ger te spezifisch Drucker Warning Messages AO_SERVICE_WARNING_MAX_CONSUMTIME _UxCy_Centaur 2 m...

Page 119: ...rinter driver Try to run the print job from a different PC Pos 81 17 Bedienungsanleitungen Ger te spezifisch Drucker Warning Messages AX_Warning _NO_ink _change_cartridge 2 mod_1265636709939_912 doc 1...

Page 120: ...age Cause 40 Speed limitation for the ink type CODE BF The speed of the transport system is too high for the selected ink type Elimination Reduce the speed of the transport system Pos 81 22 Bedienungs...

Page 121: ...Drucker Monitor Messages M03_USB EPROM Write 2 mod_1271941243073_912 doc 16841 No Message Cause M03 MONITOR ERROR M03 WRITE USB EEPROM RETRY CALL SERVIC USB EPROM could not be written on Elimination R...

Page 122: ...NITOR ERROR M08 S3 FAULT CHECKSUM ADR xxxxxxxx Checksum of record S3 is faulty Elimination Transfer the hex file again Check if hex file is correct When error still occurs call service Pos 83 9 Bedien...

Page 123: ...oc 16911 No Message Cause M13 MONITOR ERROR M13 FAULT FLASH WRITE Error while writing on the flash memory Elimination Restart the update When error still occurs call service Pos 83 14 Bedienungsanleit...

Page 124: ...1299069326307_912 doc 30672 No Message Cause M21 MONITOR ERROR M21 CPU HwERR xxxxxxxx RETRY CALL SERVIC Addressing error in the CPU Elimination Retry When error still occurs call service Pos 83 18 Bed...

Page 125: ...t peripheral devices conveyors dryers feeders etc A detailed description of all failures and error messages Pos 85 Serviceanleitungen Ger te spezifisch Drucker 8 3_Technischer Kundendienst_Printer_spe...

Page 126: ...or special offers General ink specifications Hewlett Packard Thermal Inkjet 2 5 Technology cartridges 600 dpi native resolution 300 nozzles per cartridge 12 7 mm 0 5 print swath 40 ml or 42 ml ink vo...

Page 127: ...ervice or capping station This ink requires very little print head maintenance Quick Dry Ink IMS Part number 9200434K A special application ink for printing on most difficult substrates Please ask you...

Page 128: ...ease contact your authorized Hasler dealer Application Conveyor with continuous and shingle mode Can be put on a table or installed on a special mounting Weight 10 kg 22 05 lbs Transport speed 0 2 0 9...

Page 129: ...rint area max width x height width in material transport direction 500 x 38 mm 19 6 x 1 5 Number of ink cartridges 3 Print qualities 150 x 300 dpi fastest least amount of ink 150 x 600 dpi 200 x 300 d...

Page 130: ...conditions 10 31 C 50 0 87 8 F 20 80 relative humidity non condensing Certifications CE UL cUL FCC RoHS with paper side guide large included Pos 95 Bedienungsanleitungen Ger te neutral 11 0_ 1_Append...

Page 131: ...rivers from Windows Vista and Windows 7 1 Open the Windows Print Management Type print into the search box and click on the program Print Management 2 Delete printers Select the folder All Printers xx...

Page 132: ...ll printers and printer drivers Open Printers and Faxes and delete your address printer Then open File Server Properties and select the Drivers tab Remove all printer drivers beginning with FS For exa...

Page 133: ...e all oem inf files that were found containing these words For example oem36 inf Pos 96 3 Bedienungsanleitungen Ger te spezifisch Drucker Printer Driver Cables to PC USB 2 0 619 7 X X_ 2_How to use a...

Page 134: ...he printer 4 Set the Port of the pre installed driver Open Devices and Printers on your PC START Control Panel Printer and Faxes Choose the pre installed printer driver and click on with the right mou...

Page 135: ...g further use of already installed printer drivers it is necessary to identify the exact USB port number when the printer is connected to the PC via USB As most PC s nowadays have more than one physic...

Page 136: ...down list select Bus relations In the entry under Value the USB port number is shown In the sample in Figure 61 the USB port number is USB001 Figure 60 Device Manager Figure 61 Device Properties Deta...

Page 137: ...wn the printer s IP address 2 Open the Windows command prompt On your PC select START All Programms Accessories Command Prompt Or type cmd in the search box of the Windows Start menu The Command promp...

Page 138: ...isch Drucker Printer Driver Cables to PC TCP IP 619 7 X X_ 3_Sample settings for Ethernet connection 3 mod_1296643959230_912 doc 29924 32444 11 4 1 Sample settings for Ethernet connection The tables b...

Page 139: ...000 Gateway IP Address 192 168 050 180 The PC must be properly connected to the same local area network as the printer The default port 9100 is commonly used by printers Please make sure that this po...

Page 140: ...which IP Address is assigned to the printer 11 5 1 2 Direct Ethernet connection between the printer and the PC Changing the PC s IP address Please note all your network settings before performing the...

Page 141: ...User Manual Version 3 1 141 Pos 97 Bedienungsanleitungen Ger te spezifisch Drucker AS 930 11 1_ 2_Limitations of paper side guides_AS 930 only 3 mod_1280242447859_912 doc 24394 23...

Page 142: ...included 4134934X Range of adjustment of the different paper side guides The specifications in mm inches refer to the print media dimension transverse to the transport direction Minimum Maximum Pos 98...

Page 143: ...m the software Open the print dialog window in your software usually File Print Activate the Print to file checkbox as shown in Figure 64 Figure 64 Print dialog window Click on the OK button Select a...

Page 144: ...Properties Select the tab Ports and choose FILE as the port for this printer Figure 66 Printer port properties Click on the OK button From now on the Print to file dialog window will open when sending...

Page 145: ...ect printer driver is installed and that the driver is working correctly when connecting the printer via USB Install the printer driver first Please make sure to install the printer driver before you...

Page 146: ...re tool PrintFile This free software uses an installed printer driver to send the firmware file to your printer Download your free copy at http www lerup com printfile Please perform the following ste...

Page 147: ...Print File 6 Search for the Hex file hex of the Firmware Click on Open 7 Choose the printer driver of your printer model Click on OK The download starts now 5 Completing the update When the update is...

Page 148: ...tting Dump printed at the beginning of this process to set the previous mechanical alignment values 7 Checking the firmware version Check the now installed firmware version in the printer menu SERVICE...

Page 149: ...mance to prevent the printer from any damage Please contact your Hasler branch or dealer Pos 102 Bedienungsanleitungen Ger te spezifisch Drucker 11 x_ 2_Ink package ID number 2 mod_1269249230092_912 d...

Page 150: ...through a feature update Special application ink for printing on plastic substrate Requires an UV dryer This setting should be used when printing jobs that include graphics e g logo or barcode The ma...

Page 151: ...ns Voltage drops fluctuations DIN EN 61000 4 11 2005 02 Limit values for harmonic currents DIN EN 61000 3 2 2006 10 Limit of voltage changes fluctuations and flicker in public low voltage mains DIN EN...

Page 152: ...e required to correct the interference at his own expense Pos 109 Bedienungsanleitungen Ger te spezifisch Drucker CE FCC Declarations FCC Note CANADA Class A Device_619_ONLY 3 mod_1299507984053_912 do...

Page 153: ...e same baud rate It may range between 1 200 and 9 600 baud depending on the computer used The baud rate is only determined when a serial interface is used Bitmap Bitmap represents a collection of dots...

Page 154: ...driver Dye Based Ink In dye based inks the chromophore elements of the ink are solute particles dye An advantage of a dye based ink is the longer decap time compared to a pigmented ink An example for...

Page 155: ...e printer They are an inherent part of the printer Line thickness The line thickness refers to the line width A distinction is drawn between normal and bold line thickness Loadable fonts Loadable font...

Page 156: ...rinting of the salutation at the beginning of a letter e g Dear Ms Smith Usually the personalization includes the addressing of this document see addressing and individualize Pigmented Ink In pigmente...

Page 157: ...n is done by the reading device Resolution The resolution tells you how many picture elements a print process can print per area Usually the resolution is stated in dpi dots per inch Apart from the re...

Page 158: ...ion the printed image and to stop the printer in case of a jam The Top of Form Sensor is either a contrast or a reflection sensor USB USB is the abbreviation for Universal Serial Bus It is used to est...

Page 159: ...d printer 18 Fuse 96 Glossary 153 Handling ink cartridges 27 Ink cartridge 13 26 92 Key panel 20 LED 19 Location 13 Macro 109 155 Main display 22 Maintenance 92 Material thickness 31 No Data 149 No Pa...

Page 160: ...142 Software application 36 54 Spare parts 12 Support 92 Technical Specifications 129 Technical Support 125 Test print 37 Throughput 23 Top Margin 156 Top of form 50 Troubleshooting 95 USB 16 Warning...

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