“NEO” TV SATELLITE ANTENNAS
113
www.glomex.it
ENGLISH
For further information, please address to the
GLOMEX Service Centre (see section “Technical
Support”).
8. The equipment does not find
the satellite (the led on the
control unit is red)
- the satellite signals are
obstructed by masts of other
boats, bridges, on-board
equipment, etc.
- move the boat to allow an
unobstructed view for the
antenna or correctly position
the antenna on the boat
- the boat is outside the signal
coverage area
- go back within the coverage
area; refer to the footprints of
the coverage areas on page
108
in this manual
- the boat is heaving within the
first 60 seconds after turning
on the equipment
- bad weather conditions
- turn off the equipment for 10
seconds, turn it on again and
make sure that the boat is
still or moves in a straight line
during the first 60 seconds
after being turned on
- inner failure
- contact the Service Centre
- wrong SKEW adjustment
- adjust the SKEW by following
the instructions on page
87
9. The equipment does not find
the satellite (the led on the
control unit flashes alter-
nately red and orange)
- the satellite signals are
obstructed by masts of other
boats, bridges, on-board
equipment, etc.
- move the boat to allow an
unobstructed view for the
antenna
- the equipment software is
not up to date
- please contact the Service
Centre to ask for the software
update by SD card
- wrong SKEW adjustment
- adjust the SKEW by following
the instructions on page
87
10. Disturbed images
- failure of the receiver
- refer to the user manual of
the receiver for support,
spare parts and warranty
conditions.
11. Confused, incomplete and
obstructed images
- condensate or rain on the
radome, which can disturb
the signal
- remove the condensate
deposits from the radome with
a fresh water jet (not under
pressure)
- bad weather conditions
- periodically apply a liquid
detergent suitable for dishes
(no alcohol-based deter-
gent) to the radome surface
and let dry up
- wrong SKEW adjustment
- adjust the SKEW by following
the instructions on page
87
12. The decoder blocks
- alternating current fluctua-
tions
- refer to the user manual of
the receiver for support
