Gigabyte GA-P55A-UD3P, User Manual

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5-3 Troubleshooting 5-3 Troubleshooting
5-3-1 5-3-1 Frequently Frequently Asked Asked Questions Questions
To read more FAQs for your motherboard, please go to the Support&Downloads\Motherboard\FAQ page on To read more FAQs for your motherboard, please go to the Support&Downloads\Motherboard\FAQ page on
GIGABYTE's website. GIGABYTE's website.
Q: Q: In the BIOS Setup program, why are some BIOS In the BIOS Setup program, why are some BIOS options missing? options missing?
A: A: Some advanced options are hidden Some advanced options are hidden in the BIOS Setup program. Press <Delete> to ent in the BIOS Setup program. Press <Delete> to ent er BIOS Setup during the POST er BIOS Setup during the POST . In . In
the Main Menu, press <Ctrl>+<F1> to show the advanced options. the Main Menu, press <Ctrl>+<F1> to show the advanced options.
Q: Q: Why is the light of my keyboard/optical mouse still on after the computer shuts down? Why is the light of my keyboard/optical mouse still on after the computer shuts down?
A: A: Some moth Some moth erboards provide erboards provide a small a small amount amount of standby of standby power aft power aft er the er the computer shuts computer shuts down and down and that's why that's why the light the light is is
still on. still on.
Q: Q: How do I clear the CMOS values? How do I clear the CMOS values?
A: A: For motherbo For motherbo ards that ards that have a have a CMOS_SW button, CMOS_SW button, press this press this button to button to clear the clear the CMOS values CMOS values (before doing (before doing this, please this, please
turn off the computer and unplug the power cord). For motherboards that have a clearing CMOS jumper, refer to the turn off the computer and unplug the power cord). For motherboards that have a clearing CMOS jumper, refer to the
instructions on the CLR_CMOS jumper in Chapter 1 to short the jumper to clear the CMOS values. If your board doesn't instructions on the CLR_CMOS jumper in Chapter 1 to short the jumper to clear the CMOS values. If your board doesn't
have this jumper, refer to the instructions on the motherboard battery in Chapter 1. You can temporarily remove the bat- have this jumper, refer to the instructions on the motherboard battery in Chapter 1. You can temporarily remove the bat-
tery from the battery holder to stop supplying power to the CMOS, which will clear the CMOS values after about one tery from the battery holder to stop supplying power to the CMOS, which will clear the CMOS values after about one
minute. minute.
Q: Q: Why do I still get a weak sound even though I have turned Why do I still get a weak sound even though I have turned my speaker to the maximum volume? my speaker to the maximum volume?
A: A: Make sure your speaker is equipped with an internal amplier. If not, try a speaker with power/amplier. Make sure your speaker is equipped with an internal amplier. If not, try a speaker with power/amplier.
Q: Q: Why cannot I install the onboard HD audio driver successfully? (For Windows XP only) Why cannot I install the onboard HD audio driver successfully? (For Windows XP only)
A: A: Step 1: First, make sure Service Pack 1 or Service Pack 2 has been Step 1: First, make sure Service Pack 1 or Service Pack 2 has been installed (check in My Computer > Properties > Gen installed (check in My Computer > Properties > Gen - -
eral > System). If not, please update it from Microsoft's website. Then make sure the Microsoft UAA Bus Driver for eral > System). If not, please update it from Microsoft's website. Then make sure the Microsoft UAA Bus Driver for
High Denition Audio has been installed successfully (check in My Computer > Properties > Hardware > Device High Denition Audio has been installed successfully (check in My Computer > Properties > Hardware > Device
Manager > System Devices). Manager > System Devices).
Step 2: Check if Step 2: Check if Audio Device on High Denition Audio Bus Audio Device on High Denition Audio Bus or or Unknown device Unknown device is present in is present in Device Manager Device Manager or or
Sound, video, and game controllers Sound, video, and game controllers . If yes, please disable this device. (If not, skip this step.) . If yes, please disable this device. (If not, skip this step.)
Step Step 3: 3: Then go back Then go back to My to My Computer > Properties Computer > Properties > Hardware > > Hardware > Device Manager > Device Manager > System devices System devices and right-click and right-click on on
Microsoft UAA Bus Driver for High Microsoft UAA Bus Driver for High Denition Audio Denition Audio and select and select Disable Disable and and Uninstall Uninstall . .
Step Step 4: 4: In In Device Manager Device Manager , right-click on the computer name and select , right-click on the computer name and select Scan for hardware changes Scan for hardware changes . When the . When the Add Add
New Hardware Wizard New Hardware Wizard appears, click appears, click Cancel Cancel . Then install the onboard HD audio driver from the motherboard . Then install the onboard HD audio driver from the motherboard
driver disk or download the audio driver from GIGABYTE's website to install. driver disk or download the audio driver from GIGABYTE's website to install.
For more For more details, go details, go to the to the Support&Downloads\Motherboards\FAQ Support&Downloads\Motherboards\FAQ page on page on our website our website and search and search for "onboard for "onboard HD HD
audio driver." audio driver."
Q: Q: What do the beeps emitted during the POST mean? What do the beeps emitted during the POST mean?
A: A: The following Award BIOS beep code descriptions may help you identify possible computer problems. The following Award BIOS beep code descriptions may help you identify possible computer problems.
(For reference only.) (For reference only.)
1 1 short: short: System System boots boots successfully successfully
2 2 short: short: CMOS CMOS setting setting error error
1 1 long, long, 1 1 short: short: Memory Memory or or motherboard motherboard error error
1 1 long, long, 2 2 short: short: Monitor Monitor or or graphics graphics card card error error
1 1 long, long, 3 3 short: short: Keyboard Keyboard error error
1 1 long, long, 9 9 short: short: BIOS BIOS ROM ROM error error
Continuous Continuous long long beeps: beeps: Graphics Graphics card card not not inserted inserted properly properly
Continuous short beeps: Power error Continuous short beeps: Power error