GE Carestation 620, User'S Reference Manual

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Reporting of serious incidents
Any serious incident related to the use of this device, should be
reported to both the manufacturer and the health authority/competent
authority where the device is installed.
To report to the manufacturer:
• Either contact your local service representative.
• Or report to: in-box.complaints@ge.com.
Please provide the following information:
• The catalogue number or the model designation of the device as
stated on its identification plate affixed on the device
• The System ID/serial number/lot number of the device
• Date of incident
• Description of incident, including any patient or user impact/
injury
• Your contact information (facility, address, contact name, title,
and telephone number)
7 Alarms and troubleshooting
2076152-001
7-21