Problems solution
2067634-131 Revision E
SEER ™ 1000
105
Connection faults MUSE
error signal
Cause
Recommendation
MUSE connection
test failed in the
configuration. Missing
field
question order
field
question order
in the window
Add
in the window
Add
patients.
incorrect URL.
URL must be entered as the base URL for the REST
interface, followed by the port number, for example
http://192.168.0.20:8100 or
http://MUSEComputer.domain.com:8100 .
http://MUSEComputer.domain.com:8100 .
incorrect hostname or
incorrect IP address.
Make sure that it is using the correct host name or
the correct IP address of the MUSE system.
The host name to search
for IP address (DNS)
does not work.
Ensure that the determination / hostname of the
search on iOS device works. Try to enter the IP
address of the MUSE system in the URL.
a wrong IP port was
used to WebAPI MUSE.
The correct port number WebAPI service (default:
8100) must be part of the URL configuration.
Service WebAPI
MUSE not active.
Ensure with the MUSE administrator or technical
assistance from GE that WebAPI MUSE service is
correctly configured and works without error.
The username or
password do not match
any valid user MUSE.
Ensure that the configured user and password
correspond to a valid user MUSE.
Another network
communication error or
locked door.
Check for other network communication errors,
restrictions or firewalls.
No patient MUSE / no
request for
examination in the
order list.
Incorrect number of
office configuration.
Ensure that there are MUSE applications with the
number of correct office.
No long-term ECG
application with the
state
Open.
Ensure that there are MUSE applications with
properties: TestType Holter = Status = OPEN.