Gateway MX6452, User Manual

Page: 215 / 262

Troubleshooting
205
The hard drive cannot be accessed, or you see
a “General failure reading drive C” error
message
■
If a diskette is in the diskette drive, eject it
and restart your notebook.
Tips & Tricks
For more information
about removing your
hard drive, see the
hardware guide.
■
Make sure that the hard drive is installed
correctly. Remove it, firmly reinsert it, then
restart your notebook.
■
If your notebook has been subjected to
static electricity or physical shock, you may
need to reinstall the operating system.
You see a “Non-system disk”, “NTLDR is
missing”, or “disk” error message
■
Eject the diskette from the diskette drive,
then press
E
NTER
.
The secondary hard drive is not recognized
■
The modular drive may not be inserted
completely into the drive bay. Press the
drive into the bay, then try to access the
drive again.
Internet
Tips & Tricks
For the location of
your modem and
network jacks, see the
poster or hardware
guide. For the location
of your modem and
network jacks on an
optional port
replicator, see the port
replicator user guide.
Help and
Support
For more information
about troubleshooting
Internet connections,
click
Start , then click
Help and Support .
Type the keyword
troubleshooting
connections
in the
Search box, then click
the arrow.
You cannot connect to the Internet
■
If you are using a dial-up modem, make
sure that the modem cable is plugged into
the modem jack and not the Ethernet
network jack.
-OR-
If you are using a cable or DSL modem,
make sure that the modem cable is
plugged into the Ethernet network jack
and not the modem jack.
■
Make sure that you do not have a problem
with your modem. For more information,
see
“Modem (dial-up)” on page 212 .
■
Make sure that your account with your
Internet service provider (ISP) is set up
correctly. Contact your ISP technical
support for help.