116
Problem
Reason
The Solution
The motor base gets
unexpectedly hot
during operation.
The power cord is
still wound partly
around the cord
storage during ope-
ration.
Always unwind the power cord completely before operation to
avoid overheating (see: ‘Before First Use’).
The motor is already
running continuously
for a too long time.
Do not let the appliance operate continuously for more than 20
minutes. With heavy load, make a break after each 7 minutes
(see: ‘Method of Operation and Making Breaks’). If required,
process your food in portions.
Malfunction has
occurred.
Immediately unplug the appliance. Get in contact with an autho-
rised service centre for examination and repair.
The motor stops
unexpectedly during
operation.
Too much too hard
or fibrous food in
the processing sys-
tem is blocking the
knives.
Immediately switch off (selection dial to “OFF”, power switch
to “O”) and unplug (see: ‘Electronic Overload Protection’).
Remove the obstacle (see: ‘Emptying the Containers and Remo-
ving Obstacles’ or ‘Removing Obstacles from the Glass Jugs’).
Thereafter, try again.
The overheat protec-
tion device has been
triggered.
Immediately switch off (selection dial to “OFF”, power switch
to “O”) and unplug. Leave the appliance cool down for at least
30 minutes (see: ‘Self-Resetting Overheat Protection Device’).
Thereafter, try again.
The electronic over-
load protection has
been triggered.
Immediately switch off (selection dial to “OFF”, power switch
to “O”) and unplug (see: ‘Electronic Overload Protection’).
Remove the obstacle (see: ‘Emptying the Containers and Remo-
ving Obstacles’ and ‘Removing Obstacles from the Glass Jugs’).
Thereafter, try again.
After leaving the
appliance operate
for more then 20
minutes, the auto-
matic shut-off has
been triggered.
Simply turn the selection dial to another speed selection to re-
activate the appliance (see: ‘Automatic Shut-Off’). However,
you should make a break of at least 20 minutes: switch “OFF”
the appliance completely (at the selection dial and power
switch). Then unplug the appliance and wait for the appliance
to cool down.
