76
Garmin DriveSmart™ 50LM
Garmin DriveSmart™ 50LM
77
Troubleshooting
The suction cup will not stay on my
windshield
1
Clean the suction cup and windshield with
rubbing alcohol.
2
Dry with a clean, dry cloth.
3
Mount the suction cup
Device to Vehicle Power, page 20)
My device is not acquiring satellite
signals
• Verify the GPS simulator is turned off
(Navigation Settings, page 68)
• Take your device out of parking garages
and away from tall buildings and trees.
• Remain stationary for several minutes.
The device does not charge in my
vehicle
• Check the fuse in the vehicle power cable
(Changing the Fuse in the Vehicle Power
Cable, page 75)
.
• Verify the vehicle is turned on and is
supplying power to the power outlet.
• Verify the interior temperature of the
vehicle is within the charging temperature
range indicated in the specifications.
• Verify the fuse is not broken in the vehicle
power outlet.
My battery does not stay charged
for very long
• Decrease the screen brightness
.
.
.
• Disable Bluetooth wireless technology
(Disabling Bluetooth, page 69)
.
• Put the device in power saving mode when
not in use
(Turning the Device On or Off,
.
• Keep your device away from extreme
temperatures.
• Do not leave your device in direct sunlight.
My device does not appear as a
removable drive on my computer
On most Windows computers, the device
connects using Media Transfer Protocol
(MTP). In MTP mode, the device appears as
a portable device and not as a removable
drive. MTP mode is supportedbyWindows7,
Windows Vista
®
,and Windows XP Service Pack
3 with Windows Media Player 10.
My device does not appear as a