Fujitsu T5010 - LifeBook Tablet PC Operating Manual Download

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Troubleshooting and tips

A26391-K276-Z226-1-7619, edition 2

109

The notebook does not react

Cause

Troubleshooting

The notebook is in Standby or
Suspend mode.

►

Disable Standby mode (press a key) or Suspend
mode (switch notebook on).

The application programme has
caused the malfunction

►

Close the application programme or restart the
notebook (by switching it off and back on again or
performing a warm boot).

The battery is dead.

►

Charge the battery.

►

Install a charged battery.

►

Connect the notebook via its mains adapter to the
mains outlet.

The mouse does not work

Cause

Troubleshooting

The touchpad has been deactivated..

►

Activate the touchpad by pressing the

key combination.

Touchpad driver is not installed
properly

►

Uninstall the touchpad driver.

►

Install the actual driver from the "Drivers & Utilities"
CD.

Mouse driver is not loaded

►

Check whether the correct mouse driver is properly
installed and is present before the application
programme is started.

Detailed information can be found in the User guides for
the mouse or application programme.

Mouse is not connected

►

Check whether the mouse cable is correctly
connected to the notebook.

►

If you use an adapter or extension lead with the
mouse cable, check the connections.

►

Switch the notebook on.

Summary of Contents for T5010 - LifeBook Tablet PC

Page 1: ...LIFEBOOK T5010 Operating Manual Notebook ...

Page 2: ...ttp ts fujitsu com servicedesk your sales partner Your sales office Additional information is contained in the Service Desk list and the Warranty manual You will find the Warranty manual on the Drivers Utilities CD DVD supplied and on the Internet at http ts fujitsu com support The latest information on our products tips updates etc can be found on our website at http ts fujitsu com ...

Page 3: ......

Page 4: ...ta subject to modifi cations and delivery subject to availability Any liability that the data and illustrations are complete actual or correct is excluded Designations may be trademarks and or copyrights of the respective manufacturer the use of which by third parties for their own purposes may infringe the rights of such owner For further information see http ts fujitsu com terms_of_use html Orde...

Page 5: ...notes Technical data Equipment overview Manufacturer s notes Preparing the notebook for use Index Using your notebook Security functions Connecting external devices Removing installing components during servicing Energy saving functions Settings in the BIOS Setup Edition 2 August 2009 ...

Page 6: ...indows Vista Windows 7 are registered trademarks of the Microsoft Corporation All other trademarks referenced are trademarks or registered trademarks of their respective owners whose protected rights are acknowledged Copyright Fujitsu Technology Solutions GmbH 2009 All rights including rights of translation reproduction by printing copying or similar methods in part or in whole are reserved Offend...

Page 7: ...r notebook 19 Opening and closing the notebook 19 Opening the notebook 19 Closing the notebook 20 Different ways to use your notebook 20 From notebook to Tablet PC 21 Select display orientation portrait or landscape orientation 23 From Tablet PC to notebook 24 Switching the notebook on and off 27 Switching on the notebook 27 Switching the notebook off 28 Status indicators 29 Language selection Win...

Page 8: ...rity functions 69 Using the Kensington Lock 70 Configuring the fingerprint sensor 71 Configuring password protection in the BIOS Setup 72 Password protection for BIOS Setup supervisor and user password 72 Password protection for starting the operating system 73 Password protection for hard disk 74 Using the SmartCard reader 75 SmartCards 75 SmartCard SystemLock optional 77 Access rights of SmartCa...

Page 9: ...e printer does not print 110 The notebook shuts down suddenly 110 A component e g optical drive is not detected or is not ready 110 The wireless components are not available 110 The ON OFF switch does not respond as intended 111 The radio connection to a network does not work 111 The battery discharges too quickly 112 The CD DVD does not work no sound during CD DVD playback 113 User and or supervi...

Page 10: ...Contents A26391 K276 Z226 1 7619 edition 2 Index 131 ...

Page 11: ...from Intel If you connect the notebook to a port replicator which is available to order as an optional accessory you can enjoy the benefits of a number of additional connection options The port replicator provides you with LAN and monitor ports analogue and digital and HDMI connection as well as four USB 2 0 interfaces Here you can connect peripheral devices such as a scanner loudspeakers gamepads...

Page 12: ... data Faults on the notebook caused by your failure to follow the instructions will invalidate your warranty i Indicates important information which is required to use the system properly Texts which follow this symbol describe activities that must be performed This font indicates screen outputs This font indicates programme names commands or menu items Quotation marks indicate names of chapters d...

Page 13: ... which could cause injury This notebook complies with the relevant safety regulations for data processing equipment If you have questions about using your notebook in a particular area please contact your sales outlet or our Hotline Service Desk Additional safety notes for devices with radio components Switch off the radio components the ON OFF switch for the radio components must be in the OFF po...

Page 14: ...ices ESD are identifiable by the label shown When you handle boards fitted with ESDs you must under all circumstances observe the following points You must statically discharge yourself before working with boards e g by touching a grounded object The equipment and tools you use must be free of static charges Pull out the power connector and remove the battery before you install or remove boards Al...

Page 15: ... documentation for your radio component If you wish to use your notebook during a flight first check with the flight attendants if it is OK to do so When travelling in other countries If you are travelling abroad check that the mains adapter can be operated with the local mains voltage If this is not the case obtain the appropriate mains adapter for your notebook Do not use any other voltage conve...

Page 16: ...et under http ts fujitsu com accessories Protect the notebook from severe shocks and extreme temperatures e g direct sunlight in a car Cleaning Switch the notebook off Pull the power plug of the network adapter out of the mains outlet Remove the battery Do not clean any interior parts yourself leave this job to a service technician Do not use any cleaning agents that contain abrasives or may corro...

Page 17: ...tebook Notebook open 1 2 3 4 5 7 5 9 10 11 8 12 6 6 1 LCD screen 2 Webcam 3 Tablet buttons 4 ON OFF switch 5 Status indicators 6 Loudspeakers 7 Keyboard 8 ON OFF switch for radio components 9 Touchpad 10 Touchpad buttons 11 Fingerprint sensor 12 Scroll sensor ...

Page 18: ...619 edition 2 Left side 1 2 3 4 5 6 7 8 9 10 2 1 DC input connector DC IN 2 Attachment eye for the pen cord 3 Microphone port 4 Headphone port 5 USB port 6 FireWire connection IEEE1394 7 ExpressCard slot 8 Memory card slot 9 SmartCard reader 10 Pen slot ...

Page 19: ...2 9 Rear 1 2 3 4 5 6 1 Kensington Lock 2 SIM card slot 3 USB port 4 VGA monitor port analogue 5 LAN port 6 USB port The SIM card slot LAN port and VGA monitor port are protected with covers Right side 1 2 1 Kensington Lock 2 Module bay for drive or second battery ...

Page 20: ...w of your notebook 10 A26391 K276 Z226 1 7619 edition 2 Underside 3 4 5 2 1 1 Air filter 2 Memory service compartment 3 Connection for port replicator 4 Eject lever for module in module bay 5 Battery compartment ...

Page 21: ... 1 3 5 8 7 6 1 USB ports 2 DVI D monitor port digital 3 HDMI port 4 VGA monitor port analogue 5 LAN port 6 Headphone port 7 Kensington Lock 8 DC input connector DC IN 9 Connection for LIFEBOOK T5010 10 Unlock 11 ON OFF switch i Some of the devices that you connect require special drivers see the operating system and device documentation ...

Page 22: ...An overview of your notebook 12 A26391 K276 Z226 1 7619 edition 2 ...

Page 23: ...ffice situation run it from the mains using the mains adapter Please refer to Connecting external devices for instructions on how to connect external devices such as a mouse or a printer to the notebook Unpacking and checking the delivery Unpack all the individual parts Check the delivery for damage incurred during transportation Check whether the delivery agrees with the details in the delivery n...

Page 24: ...notebook on your legs for a long period of time The underside of the notebook heats up during normal operation Long periods of contact with the skin can become unpleasant or even result in burns Place the notebook on a stable flat nonslippery surface Please note that the rubber feet may mark certain types of surfaces Never place the notebook and the mains adapter on a heat sensitive surface Never ...

Page 25: ...le is approved for use in the country in which you intend to use it The mains adapter s power cable must only be connected to a mains socket if the notebook is connected to the mains adapter Do not use the mains adapter for other devices Do not use a mains adapter that is not specially intended for this notebook 1 2 3 Connect the mains adapter cable to the DC jack DC IN of the notebook 1 Connect t...

Page 26: ...2 2 1 Press the release button 1 and unfold the LCD screen upwards 2 The power on indicator of the notebook is lit The battery will charge On or both battery charge indicators light up i The meaning of the various displays can be found in the section Status indicators ...

Page 27: ...installation the notebook may only be rebooted when you are requested to do so 1 Slide the ON OFF switch 1 to the right to switch on the notebook The ON OFF switch returns automatically to its original position During installation follow the instructions on screen Consult the operating system manual if anything is unclear about the requested input data i On the Drivers Utilities CD DVD or on the I...

Page 28: ...Preparing the notebook for use 18 A26391 K276 Z226 1 7619 edition 2 ...

Page 29: ... Please refer to Connecting external devices for instructions on how to connect external devices such as a mouse or a monitor to the notebook Please refer to the notes in the Important notes chapter Opening and closing the notebook Opening the notebook 2 1 Press the release button 1 and unfold the LCD screen upwards 2 ...

Page 30: ...ce Different ways to use your notebook During your daily work you can use your notebook as a tablet PC or as a notebook just as you wish The conversion is lightning fast and effortless Note the direction of rotation in the following description No guarantee claims can be met for damage caused by turning in the wrong direction You must note that the display cannot be turned completely on its own ax...

Page 31: ...6391 K276 Z226 1 7619 edition 2 21 From notebook to Tablet PC 1 2 1 Press the release button and unfold the LCD screen somewhat upward Rotate the hook from position 1 to position 2 Raise the display into a vertical position ...

Page 32: ...ion of the arrow At first you will feel slight resistance and then the display will turn easily and without friction Turn or twist the display further until it has turned 180 and the hinge latches in Now fold the screen down until the back of the screen is flat on top of the keyboard and the hook latches in The display is now secured in the tablet position ...

Page 33: ...ut when the device is used as a Tablet PC and to landscape layout when it is used as a notebook Windows XP You can change these settings in the Fujitsu menu or under Start Settings Control Panel Tablet and Pen Settings Windows Vista You can change these settings in the Fujitsu menu or under Start Settings Control Panel Mobile PC Tablet PC Settings Windows 7 You can change these settings in the Fuj...

Page 34: ...sing your notebook 24 A26391 K276 Z226 1 7619 edition 2 From Tablet PC to notebook 2 1 Press the release button 1 and unfold the LCD screen upwards 2 Open the display until it is in the vertical position ...

Page 35: ...owing description No guarantee claims can be met for damage caused by turning in the wrong direction Hold the display on both sides as far down as possible and then turn the display It turns easily and without resistance Turn or move the display further until it has turned 180 and the hinge latches in ...

Page 36: ...Using your notebook 26 A26391 K276 Z226 1 7619 edition 2 To be able to close the notebook again 1 2 2 Rotate the hook from position 1 to position 2 ...

Page 37: ...e notebook 1 2 Slide the ON OFF switch 1 to the right to switch on the notebook The ON OFF switch returns automatically to its original position The power on indicator 2 lights After switch on a self test POST Power On Self Test is automatically carried out Never switch the notebook off during the self test ...

Page 38: ...ON OFF switch under Start Settings Control Panel System and Security Power Options If you have assigned a password you must enter this when requested to do so in order to start the operating system Detailed information on this can be found in the chapter Safety notes Switching the notebook off Close all programmes and shut down your operating system please see operating system manual Slide the ON ...

Page 39: ...he drives and the keyboard functions etc Power indicator Indicator is illuminated The notebook is switched on Indicator flashes The notebook is in sleep mode Save to RAM The indicator is not illuminated The notebook is switched off or in Save to Disk mode Power supply indicator Indicator is illuminated The mains adapter is supplying power to the notebook ...

Page 40: ... Indicator flashes orange The battery state of charge is being checked for four seconds after battery installation Indicator flashes red The battery is faulty The indicator is not illuminated There is no battery installed i If you use batteries with a capacity of 5800 mAh you can also check the state of charge on the battery itself see Batteries with a capacity of 5800 mAh Num Lock indicator Indic...

Page 41: ...al Options Set the desired language on the Regional Options tab Selecting the language for handwriting recognition and keyboard Click on Control Panel Date Time Language and Regional Options Language and Regional Options Select the Languages tab Click on the Details button in the Text services and input languages field In the next dialog window select the Settings register card and click the Add b...

Page 42: ...ing recognition under Windows 7 supports the following languages English German French Italian Japanese Korean Chinese traditional and simplified Dutch Portuguese Spanish Brazilian Norwegian Bokmål and Nynorsk Swedish Finnish Danish Polish Rumanian Serbian Cyrillic and Latin script Catalan Russian Czech and Croatian ...

Page 43: ...d subpixels of the colours red green and blue As a result a UXGA monitor consists of 1600 x 1200 x 3 5 760 000 subpixels Frequently used monitor resolutions Number of pixels XGA 1024 x 768 WSXGA Wide SXGA 1280 x 768 WXGA 1280 x 800 SXGA 1280 x 1024 HD 1366 x 768 SXGA 1400 x 1050 UXGA 1600 x 1200 WUXGA 1920 x 1200 The correct screen resolution for your notebook is specified in the corresponding sec...

Page 44: ...s in the Resolution field Adjusting the resolution under Windows Vista You can change the screen resolution under Start Settings Control Panel Mobile PC Personalization Settings in the Resolution field Adjusting the resolution under Windows 7 You can change the screen resolution under Start Settings Control Panel Hardware and Sound Display Settings in the Resolution field Adjusting the font size U...

Page 45: ... You can execute certain commands by using your finger tip on the touchscreen of your device Selecting menu items click with the left mouse button Touch the menu item with your finger tip Starting programs double click with the left mouse button Briefly touch the program icon twice with your finger tip Moving objects windows drag while holding the left mouse button pressed Place your finger tip di...

Page 46: ... to page slowly through documents Contracting and extending Touch the screen at two edges of an area with two fingers spread apart then slide the fingers together to make the area smaller Spread the fingers to make the area larger Rotating Touch two corners of a picture on the screen then turn the picture clockwise or counter clockwise at the corners by using your fingers Enlarging a view Put two ...

Page 47: ...writing recognition also allow you to write characters directly on the screen with the pen You can also use the pen as a drawing tool You can use the eraser 1 on the pen to delete previously written or drawn inputs The notebook pen is retained securely in the pen slot This ensures that the pen cannot be lost regardless of whether you use the notebook as a Tablet PC or as a notebook or transport it...

Page 48: ... is constantly being pressed down To avoid damage the pen should be stored in the pen garage when not in use The pen can be influenced by electromagnetic fields cursor quivers or jumps There may be a few areas on the screen where the cursor quivers slightly in spite of pressing the pen down firmly The screen reacts to pen input when the distance between the pen tip and the screen is less than 3 to...

Page 49: ...ious settings for the pen assignment and function of the rocker button Calibrating the pen Before using the pen for the first time you should calibrate it so that the cursor follows the movements of the pen as accurately as possible You should also always repeat the calibration if the co ordination between the pen and cursor movement deteriorates Windows XP To calibrate run the Tablet and Pen Sett...

Page 50: ...ition the tip in the gap between the two ends of the tip changer Pinch the two ends of the tip changer together so that the tip is firmly clasped 1 then pull it from the barrel To replace the tip retrieve one of the new tips that accompanied your pen Insert the flat end of the tip into the barrel and push it in firmly until it is seated i If the tip is worn or damaged discard it Installing a pen c...

Page 51: ...ad or the touchpad buttons The touchpad enables you to move the mouse pointer on the screen The touchpad buttons allow you to select and execute commands The buttons correspond to the buttons on a conventional mouse 1 2 1 Touchpad 2 Touchpad buttons Moving the pointer Move your finger on the touchpad Selecting an item Move the pointer to the item you wish to select Tap the touchpad once or press t...

Page 52: ...ft button and drag the object to the desired position with the finger on the touchpad Switching the touchpad on and off If you wish you can connect a USB mouse and then navigate with it instead of the touchpad In this case you can disable the touchpad This ensures that the touchpad does not react to accidental touches Press the key combination Fn F4 to switch off the touchpad Press the key combina...

Page 53: ...y combinations refers to Windows 7 7 7 7 7 7 Num Rol 7 7 7 7 Alt Gr Backspace key The Backspace key deletes the character to the left of the cursor Tab key The Tab key moves the cursor to the next tab stop Enter key return The enter key terminates a command line The command you have entered is executed when you press this key Caps Lock key The Caps Lock key activates uppercase mode Caps Lock indic...

Page 54: ...e lower right of the keycaps e g in the case of the 7 key on the German keyboard Fn Fn key The Fn key enables the special functions indicated on overlay keys see Key combination Cursor keys The cursor keys move the cursor in the direction of the arrow i e up down left or right Break Pause Pause key The Pause key temporarily suspends display output Output will resume when you press any other key St...

Page 55: ...haracters enabled when Num Lock indicator is lit Key combination The following description of key combinations refers to functions when using Microsoft Windows Some of the following key combinations may not function in other operating systems and with some device drivers Key combinations are entered as follows Press and hold the first key in the combination While holding the first key down press t...

Page 56: ... monitor Press the key combination several times to switch through all possible settings If you have connected two external monitors to the port replicator the following display outputs are possible just the notebook s LCD screen just the external monitor analog both the LCD screen of the notebook and the external monitor analog just the external monitor digital both the LCD screen of the notebook...

Page 57: ...ou scroll down in your document with this key Additional function see Key combination Scroll up You scroll up in your document with this key Additional function see Key combination Change screen orientation When you press the orientation button the system screen orientation changes from portrait vertical to landscape horizontal or from landscape to portrait When you would like to use the Tablet PC...

Page 58: ... the network opens the security window Key combinations Launch the Fujitsu Startcenter This button starts the Fujitsu Startcenter Launch the Mobility Center This button starts the Mobility Center Switch the display output to an external monitor analog If you have connected a monitor to the VGA monitor port directly on the notebook or via the Port Replicator you can use this key combination to swit...

Page 59: ...o charge the battery depends on its usage Information on the battery charging time is contained in the chapter Technical data You can increase the life of your battery by allowing it to fully discharge before recharging it again To do this leave your notebook turned on when it is operated with the battery Once the battery is running low you will hear a warning alarm If you do not connect the mains...

Page 60: ...nel Mobile PC Power Options The indicator is then displayed in the task bar as a battery symbol When you place the mouse pointer on the battery symbol the system displays the state of charge of the battery Please refer to the Help facility of the operating system for more information Batteries with a capacity of 5800 mAh i With these batteries you can check the state of charge directly on the batt...

Page 61: ...rce when inserting or removing a battery Make sure that no foreign bodies get into the battery connections Removing the battery 1 1 2 Press in the two catches 1 keep them pressed and lift the battery out of the battery compartment 2 Inserting the battery 2 1 Position the battery at the edge of the casing 1 Push the battery into the battery compartment until it locks into position 2 ...

Page 62: ...ve Weight Saver Only use modules designed for your notebook Do not use force when installing or removing the module Make sure that no foreign objects enter the module bay i You can replace modules during operation This means you do not need to switch off the notebook To replace a module simply click on the corresponding icon in the task bar and then on Exit or Select Exit Then you can simply remov...

Page 63: ...ebook from being scratched Use the corresponding icon in the task bar to stop the module Left click on the icon Select the module you want to stop and remove Press the Enter key Wait for the dialogue box which tells you that it is now safe to remove the module 1 2 Carefully slide the eject lever in the direction of the arrow up to the stop 1 The module will move out slightly Pull the module out of...

Page 64: ...bserve the safety information in the Important notes chapter You should not move the device as long as the CD DVD in the optical drive is being accessed e g do not carry the unit around configured as a Tablet PC You should only use the CD DVD drive in a horizontal or vertical orientation Do not hold the notebook directly by the drive module bay while the CD DVD in the optical drive is being access...

Page 65: ...VD The notebook must be switched on 2 3 1 Press the insert eject button 1 The drive tray will open Pull the drive tray all the way out 2 Place the CD DVD in the drive tray with the label facing upwards or remove an inserted CD DVD Push in the drive tray until you feel it lock into place ...

Page 66: ...of wire e g a paperclip into the opening a The drive tray is unlocked and opens You can now pull out the drive tray completely ExpressCards An ExpressCard slot permits operation of an ExpressCard Consult the documentation supplied by the ExpressCard s manufacturer and follow the instructions provided Never use force when installing or removing an ExpressCard Make sure that no foreign objects enter...

Page 67: ... that it unlatches Pull the placeholder for the ExpressCard 2 out of the slot i Keep the placeholder for the ExpressCard in a safe place If you remove the ExpressCard you should reinsert the placeholder into the slot This prevents foreign matter from getting into the ExpressCard slot Insert the ExpressCard in the slot guide with the connection contacts first Gently push the ExpressCard into the sl...

Page 68: ...book If the eject button is flush you must first cause the eject button to release from the notebook casing To do this press the eject button so that it unlatches Pull the ExpressCard 2 out of the slot Insert the placeholder for the ExpressCard into the slot guide Gently slide the placeholder for the ExpressCard into the slot until you feel it click into place ...

Page 69: ... and off using the switch for the wireless components see Wireless LAN Bluetooth UMTS radio components optional You can also use the UMTS Watcher software to define profiles and switch individual wireless components on or off If UMTS reception is not sufficient when using the device as a Tablet PC you can use it is as a notebook instead see Select display orientation portrait or landscape orientat...

Page 70: ...a controls the power supply for the UMTS module As long as the lock is open the UMTS module is switched off Slide the SIM card as shown into the slot 2 until it engages Slide the SIM card lock a in the direction of the arrow 3 Close the protective rubber cover over the SIM card slot Reconnect the cables that you disconnected before ...

Page 71: ...rrow 2 Close the protective rubber cover over the SIM card slot Reconnect the cables that you disconnected before Wireless LAN Bluetooth UMTS radio components optional Depending on the model radio components wireless LAN Bluetooth UMTS may be integrated in your notebook The radio components are enabled on delivery i The UMTS module can also be switched on and off with the switch for the wireless c...

Page 72: ...ents individually in the BIOS Setup Pay attention to the additional safety notes for devices with radio components provided in the Safety manual Details on using Wireless LAN can be found in the online help system included in the Wireless LAN software You can find more information on how to use Bluetooth on the CD you received with your Bluetooth software Switching on the wireless component Slide ...

Page 73: ...Using your notebook A26391 K276 Z226 1 7619 edition 2 63 Switching off the wireless component Slide the switch in the direction of the arrow to switch the wireless component off ...

Page 74: ...s contained in the chapter Connecting external devices Setting up the Port Replicator Select a suitable location for the Port Replicator before setting it up Consider the following points when looking for a location Never place the Port Replicator on a soft surface e g carpeting upholstered furniture bed This can block the air vents of the notebook and cause overheating and damage Place the Port R...

Page 75: ... cable from the DC socket DC IN of the notebook 1 2 3 Align the docking connectors as shown Press down on the notebook s rear corners so that it locks into position Connect the mains adapter cable to the DC jack DC IN of the Port Replicator 1 Connect the power cable to the mains adapter 2 Plug the power cable into the mains socket 3 ...

Page 76: ...r to switch the notebook on Switching off the notebook via the Port Replicator Close all programmes and shut down your operating system please see operating system manual i If the notebook cannot be shut down properly press the ON OFF button on the port replicator for about four seconds The notebook will switch off Any unsaved data may however be lost ...

Page 77: ...cur We recommend that you switch off the notebook beforehand or use the Windows function Start Undock Windows Vista and Windows 7 If you disconnect the notebook from the Port Replicator during operation problems can occur We recommend that you switch off the notebook beforehand or use the Windows function Start Arrow icon Undock 1 2 Pull the release button in direction of the arrow 1 Lift off the ...

Page 78: ... system and your data Therefore please note the following hints Back up your data on external data carriers at regular intervals Some security functions need you to choose passwords Please be sure to note these passwords as otherwise you will no longer be able to access your system We recommend that you make a note of the passwords and keep them in a safe place If you lose both the user and the su...

Page 79: ...up and activate the password protection for the operating system and hard disk as required Boot from Removable Media Prevent unauthorised boot of an operating system from external media e g USB stick USB CD ROM drive etc In BIOS Setup in the menu Security the option Boot from Removable Media is processed Owner Information Overlay information from Service desk or owner during the boot process In BI...

Page 80: ...er With the Kensington MicroSaver a sturdy steel cable you can protect your notebook and Port Replicator from theft The Kensington MicroSaver is available as an accessory 1 Mount the Kensington MicroSaver on the Kensington Lock device 1 of your notebook i If you use the rear Kensington Lock device then the eject lever of the module bay is also locked ...

Page 81: ...fingerprint sensor The fingerprint sensor can record the image of a fingerprint With the fingerprint software SmartCase Logon this image can be processed and used instead of a password 1 1 Fingerprint sensor Install the fingerprint software e g SmartCase Logon from the supplied CD DVD in order to use the fingerprint sensor 1 ...

Page 82: ...ese cannot be displayed while setting the password You prevent unauthorised opening of the BIOS Setup with both the supervisor and the user password With the supervisor password you have access to all functions of the BIOS Setup and with the user password only to part of the functions You can only set a user password if a supervisor password has already been assigned i Please refer to section Sett...

Page 83: ... the BIOS Setup with the supervisor password Cancelling passwords To cancel a password without setting a new password run the following steps Call up BIOS Setup and select the Security menu Mark the Set Supervisor Password or Set User Password field and press the Enter key With Enter current Password you are asked to enter your present password When you receive this request press the Enter key thr...

Page 84: ...et assigned the BIOS passwords you can define the supervisor and the user password now if you wish see Set the supervisor and user passwords Mark the Hard Disk Security field and press the Enter key In the area Drive0 highlight the field Set Master Password and press the Enter key With Enter new Password you are asked to enter a password Enter the password and press the Enter key With Confirm new ...

Page 85: ... protection for the hard disk Using the SmartCard reader A SmartCard reader is integrated in your notebook With the appropriate software you can use your SmartCard as an alternative to password protection but also as a digital signature for encrypting your e mails or for homebanking SmartCards SmartCards are not supplied as standard equipment You can use all SmartCards that comply with the ISO sta...

Page 86: ...sure that foreign objects do not fall into the SmartCard reader Slide the SmartCard into the SmartCard reader with the chip facing upward and at the front When the SmartCard is properly inserted it protrudes by approximately 1 5 cm i You will find further operating information in the documentation of your SmartCard software e g SmartCase Logon ...

Page 87: ...nd creates a new SystemLock Admin SmartCard dedicated to this PC SmartCard data will be overwritten A correct SmartCard is required for a permanent installation i All new SmartCards have a preset PIN Personal Identification Number and PUK Personal Unblocking Key On CardOS SmartCards the PIN and PUK are preset to 12345678 Additional software such as SmartCase Logon is needed so that the system will...

Page 88: ... Admin SmartCard Start up system make changes in BIOS Setup change PIN uninstall SystemLock initialise SmartCards unblock SmartCards The following table shows an overview of the rights associated with each SmartCard type when a PIN or PUK is entered User SmartCard Super User SmartCard Service SmartCard Admin SmartCard PIN PUK PIN PUK PIN PUK PIN PUK System start up x x x call up BIOS Setup x x x C...

Page 89: ...he information is read in and the device is added to the user group The Admin SmartCard decides which user group the device belongs to If you use CardOS SmartCards then SystemLock can be administrated with the Windows Program SystemLock Admin With SystemLock Admin you can conveniently manage SystemLock at the operating system level construct SystemLock organisational units and groups create SmartC...

Page 90: ...artCard will be used by you to add further systems to the user group Setting up the first system in a user group or a stand alone system for use with SystemLock User group Start the device and call up BIOS Setup From the Security menu choose the option SmartCard SystemLock The following SmartCard SystemLock menu will be displayed Security SmartCard SystemLock Item Specific Help SmartCard SystemLoc...

Page 91: ... will be displayed if installation is successful Setup Notice Changes have been saved Continue Now press the Enter key The SystemLock administration menu will be displayed Security SmartCard SystemLock Item Specific Help SmartCard SystemLock Installed Uninstall Enter BIOS Recovery Allowed SmartCard and Pin Always required SmartCard Initialization Admin SmartCard Enter SuperUser SmartCard Enter Use...

Page 92: ... 8 digit numbers are acceptable We recommend for security reasons that you change the PUK of every SmartCard and to use an eight digit number Re enter the new PUK to confirm The following appears PIN PUK do not match You have confirmed the PUK incorrectly You will then be requested to re enter and reconfirm the new PUK Instructions on how to initialise additional SmartCards can be found in Section...

Page 93: ...allation Enter PIN Insert the Admin SmartCard for the user group Enter PIN Enter the PIN The following message will be displayed ACCESS DENIED You have confirmed the PIN incorrectly You will then be requested to re enter the new PIN and to confirm After three failed attempts the SmartCard will be blocked and can only be reactivated using the PUK Enter the PUK Enter the PUK The following message wi...

Page 94: ...ing SystemLock NOTICE Reinstalling a SinglePC implies re initializing all of your smartcards Generate a user card for the device as described in Section Carrying out administrator functions If you do not want to initialise any further SmartCards press Esc and remove the Admin SmartCard Carrying out administrator functions If you have an internal SmartCard reader you can also switch on the device b...

Page 95: ...ould either be generated as User SmartCards System or as extended User SmartCards System and Setup These then have a restricted access to the device see chapter Uninstall SystemLock Select the required function The following prompt will be displayed Remove your Admin Card i Keep the Admin SmartCard in a safe place and protect it from unauthorised access Remove the Admin SmartCard Insert a SmartCar...

Page 96: ... pass on the data and codes which are displayed The administrator then specifies the type of once only access rights User The user can boot the system once access Service One time access to the BIOS for service purposes without access to the access SystemLock functions Admin Access to the BIOS and the SystemLock functions e g to unlock access the device when the associated SmartCard has been lost ...

Page 97: ...e entered an incorrect PIN After three failed attempts the SmartCard will be blocked and can only be enabled again by entering the PUK Depending on the rights assigned to your SmartCard you can select the following functions when this message is displayed on the screen F2 Setup F3 Change PIN If your SmartCard has the appropriate rights you can F2 Start BIOS Setup F3 Change the PIN If you do not se...

Page 98: ...hipcard reader If this error occurs frequently the connection between the SmartCard reader and the mainboard must be checked or the SmartCard reader must be replaced While the error is present access to the system is blocked Non authorized SmartCard The SmartCard cannot be used on this device The SmartCard has been configured for a different device SystemLock installation FAILED An error occurred ...

Page 99: ...the TPM If you have activated the TPM the Clear Security Chip option appears You can use this menu item to delete the holder in the TPM However you can then no longer access the data you have encrypted on the holder based keys For example with the TPM activated data can be generated which can only be read or run on this device Support for security protocols such as SSL Secure Socket Layer for Inte...

Page 100: ...Security functions 90 A26391 K276 Z226 1 7619 edition 2 ...

Page 101: ...bles into the mains supply Disconnecting devices from notebook 1 Turn off all power and equipment switches 2 Remove all power plugs from the grounded mains outlets 3 Unplug all data communication cables from the utility sockets 4 Disconnect all the cables from the notebook and the external devices Connecting an external monitor to the notebook An external monitor can be connected to the notebook S...

Page 102: ...Port Replicator or Connect the external monitor s data cable to the DVI port digital on the Port Replicator First switch on the monitor and then the notebook Using the Fn F10 key combination you can switch back and forth between the external monitor and the LCD screen Connecting USB devices i USB devices are hot pluggable This means you can connect and disconnect devices while your operating syste...

Page 103: ...ition 2 93 Connecting external audio devices Microphone port Via the microphone port you can connect an external microphone to your notebook Headphones port Via the headphone port you can connect either headphones or external loudspeakers to your notebook ...

Page 104: ...Connecting external devices 94 A26391 K276 Z226 1 7619 edition 2 ...

Page 105: ...which have been approved for your device 1 GB modules or 2 GB modules DDR3 Never use force when installing or removing memory modules Make sure that foreign objects do not fall into the memory extension compartment i Your notebook supports Dual Channel Technology if two DDR3 memory modules are installed Fujitsu Technology Solutions recommends the installation of two identical memory modules in ord...

Page 106: ...ull off the cover from the notebook in the direction of the arrow 2 Removing the memory module 3 2 1 1 Carefully push the two mounting clips outwards 1 The memory module will flap upward Pull the memory module out of its slot in the direction of the arrow 2 Memory bank 0 must always be populated ...

Page 107: ... the slot 1 Carefully push the memory module downwards until it engages noticeably 2 Mounting the cover 1 2 2 Position the cover on its slot in the direction of the arrow 1 Fasten the cover with the screws 2 Install the battery see Inserting the battery Turn the notebook over and place it on a flat surface Reconnect the cables that you disconnected before ...

Page 108: ...1 K276 Z226 1 7619 edition 2 Testing memory modules after the installation Switch the notebook on and check whether the changed memory size is detected i The operating system automatically indicates the changed memory capacity ...

Page 109: ...ed You will then be able to work for longer before having to recharge the battery Never switch off the notebook with the ON OFF switch while the notebook is in one of the energy saving modes When not using the notebook for long periods of time first end the energy saving mode then switch off the notebook If your notebook is in an energy saving mode Do not connect any external devices Do not discon...

Page 110: ...Energy saving function 100 A26391 K276 Z226 1 7619 edition 2 ...

Page 111: ...the notebook switch it OFF and back ON again or perform a warm boot The following display briefly appears on the screen during start up ESC Diagnostic screen F12 Boot Menu F2 BIOS Setup When this message appears press the function key F2 i If a password has been assigned Enter the password and press the Enter key If you have forgotten the password contact your system administrator or contact our H...

Page 112: ...to effect Exit Bios Setup Discarding Changes Select Exit Discarding Changes and Yes to discard the changes you have made The settings which were in force when BIOS Setup was called remain effective BIOS Setup is terminated and the device is rebooted Load Setup Default To revert all the menus of BIOS Setup to the default entries select Load Setup Default and Yes Discard Changes To load the values o...

Page 113: ...art the SystemDiagnostics program click Start Programs Fujitsu SystemDiagnostics If a problem is detected during the test run the SystemDiagnostics program outputs a code e g DIFS code YXXX123456789123 Take a note of this DIFS code and the ID number of your device The ID number can be found on the type rating plate on the back of the casing If you still need assistance resolving the problem contac...

Page 114: ... in the notebook is flat If the time and date are repeatedly incorrect after switching on the notebook If that problem exists further more please contact our service Battery indicator does not illuminate Cause Troubleshooting The battery is not installed correctly Switch the notebook off Check whether the battery is installed correctly in its compartment Switch the notebook on The battery is dead ...

Page 115: ...10 switch screen output External monitor or television set is connected In the BIOS Setup in the Advanced Video Features menu set the Display Settings setting to Internal Flat Panel The LCD screen is difficult to read Cause Troubleshooting Reflection Turn the notebook or alter the tilt of the LCD screen Brightness control is set to dark Turn the brightness of the LCD screen up e g with Fn F7 Incor...

Page 116: ...trol Screen output is set to the notebook s LCD screen Press the key combination Fn F10 switch screen output The external monitor s power cable or data cable is not connected properly Switch off the external monitor and the notebook Check whether the power cable is plugged properly into the external monitor and into the power socket Check whether the data cable is properly connected to the noteboo...

Page 117: ...lity for your operating system The cursor does not correctly follow the pen movements Cause Fault elimination Pen incorrectly calibrated Windows XP Calibrate the pen as shown under Tablet and Pen Settings in the Control Panel see Setting the pen and Calibrating the pen Windows Vista Calibrate the pen as shown under Tablet PC Settings in the Control Panel see Setting the pen and Calibrating the pen...

Page 118: ...ts compartment Switch the notebook on The battery is dead Charge the battery or Install a charged battery or Connect the notebook via its mains adapter to the mains outlet The mains adapter is not connected correctly Switch the notebook off Check whether the mains adapter is connected correctly to the notebook Check whether the power cable is plugged properly into the mains adapter and into the ma...

Page 119: ... mains outlet The mouse does not work Cause Troubleshooting The touchpad has been deactivated Activate the touchpad by pressing the Fn F4 key combination Touchpad driver is not installed properly Uninstall the touchpad driver Install the actual driver from the Drivers Utilities CD Mouse driver is not loaded Check whether the correct mouse driver is properly installed and is present before the appl...

Page 120: ...eshooting If you are operating the notebook with a battery you may have overlooked the reference to the low battery level and the notebook has switched over to Standby mode Connect the mains adapter Press the ON OFF switch A component e g optical drive is not detected or is not ready Cause Troubleshooting The component has been deactivated Check whether the component has been deactivated with the ...

Page 121: ...i Details are contained in the online Service for your wireless LAN software and in the Wireless LAN manual The Wireless LAN manual can be found on the Drivers Utilities CD DVD You can find more information on how to use Bluetooth on the CD you received with your Bluetooth software Cause Troubleshooting The ON OFF switch for the radio component is in the OFF position Switch the radio component on ...

Page 122: ...probably too old Replace battery if necessary You may have an application running that consumes a great deal of power due to frequent accessing of the hard disk or optical drive Use the mains adapter as frequently as possible The maximum brightness may have been set for the screen Set the screen somewhat darker with the key Fn and the key F6 to reduce the power consumption The power management fea...

Page 123: ... Fn F3 to check the mute status Use the key combination Fn F8 or Fn F9 to check the volume Incorrect audio settings Check the audio settings of the sound card or the audio driver User and or supervisor password forgotten Cause Troubleshooting Password forgotten If you have forgotten your user password enter the supervisor password or contact your system administrator If the supervisor password is ...

Page 124: ...ost If you work in a network contact your system administrator who can boot your notebook with a Supervisor SmartCard User and or supervisor SmartCard lost Cause Troubleshooting User and or supervisor SmartCard lost If you have lost your User SmartCard you can continue working with the Supervisor SmartCard and can initialise a new User SmartCard or deactivate the SystemLock function If you have lo...

Page 125: ...tebook is flat Please contact your sales outlet or our customer service centre System CMOS checksum bad Default configuration used The system configuration information is incorrect Switch the notebook off Switch the notebook on Enter the BIOS Setup by pressing F2 Select the Exit menu in the BIOS Setup Select the entry Load Setup Defaults Select OK and press the Enter key Extended memory failed at ...

Page 126: ...he operating system Enter the BIOS Setup by pressing F2 Previous boot incomplete Default configuration used Due to an error during the previous system boot default values were used for certain settings Check the settings in the BIOS Setup Press the F1 function key when prompted to do so Real Time clock error Please contact your sales outlet or our customer service centre nnnnK Shadow RAM failed at...

Page 127: ...otebook Please make sure to plan enough time for restoring the operating system With the Drivers Utilities CD DVD you can restore some of the programmes from the original software and your notebook s original drivers onto your hard disk Set the notebook into the notebook position Insert the Windows Recovery CD DVD into the CD DVD drive Restart the notebook Press the F2 function key to call the BIO...

Page 128: ...Troubleshooting and tips 118 A26391 K276 Z226 1 7619 edition 2 ...

Page 129: ...is being used LCD screen Display 33 8 cm TFT WXGA 1280 x 800 32 bit Pixel class II Brightness control 8 levels LED backlight Bright shiny screen surface or optional anti glare matt screen surface Digitizer Active Digitizer or Dual Digitizer Screen controller Chip GMA 4500MHD Recommended screen resolution of the external CRT monitor 53 3 cm 1280 x 1024 maximum 1920 x 1200 16 7 million colours at 85...

Page 130: ...Monitor port analogue 15 pin socket LAN port Socket RJ45 Microphone port Line In 3 5 mm stereo mini jack Headphones port Line Out 3 5 mm stereo mini jack FireWire port S400 4 pin Docking port 80 pin USB Universal Serial Bus 3 x USB 2 0 Kensington Lock 2 x Environmental conditions Environment class DIN IEC 721 7K1 Mechanism class DIN IEC 721 7M2 Temperature Operation 5 C 35 C Transport 2K2 15 C 60 ...

Page 131: ...ts Monitor port analogue 15 pin socket Monitor port digital 25 pin female connector DVI D HDMI port 19 pin socket LAN port Socket RJ45 USB Universal Serial Bus 4x USB 2 0 Audio Line out Docking port 80 pin Environmental conditions Environment class DIN IEC 721 7K1 Mechanism class DIN IEC 721 7M2 Temperature Operation 5 C 35 C Transport 15 C 60 C ...

Page 132: ...evice equipment the active applications and the energy saving settings Mains adapter Electrical data Primary Rated voltage 100 V to 240 V automatic Frequency 50 Hz to 60 Hz automatic Max rated current 0 7 1 2 A Secondary without port replicator Nominal power 80 W or 100 Rated voltage 19 V Max rated current 4 22 A or 5 3 A Secondary with port replicator Nominal power 100 W Rated voltage 19 V Max ra...

Page 133: ...ments of the Energy Star environmental mark and the products which satisfy these requirements can be found on the Internet at https www energystar gov Recycling and disposal Further information can be found on the Drivers Utilities CD DVD CE marking The shipped version of this device complies with the requirements of the European Union directives 2004 108 EC Electromagnetic compatibility and 2006 ...

Page 134: ... Although it is not explicitly forbidden to travel the US trading area carrying this device but to avoid trouble at customs clearance Fujitsu Technology Solutions GmbH recommends not to bring this device into the US trading area Regulatory information for notebooks without radio device NOTICE Changes or modifications not expressly approved by Fujitsu Technology Solutions could void this user s aut...

Page 135: ... line as determined by the RENs contact your local telephone company If this equipment causes harm to the telephone network your telephone company may discontinue your service temporarily If possible they will notify you in advance If advance notice is not practical they will notify you as soon as possible You will also be advised of your right to file a complaint with the FCC This fax modem also ...

Page 136: ... does not prevent service degradation in some situations Repairs to telecommunication equipment should be made by a Canadian authorized maintenance facility Any repairs or alterations not expressly approved by Fujitsu or any equipment failures may give the telecommunication company cause to request the user to disconnect the equipment from the telephone line NOTICE The Ringer Equivalence Number RE...

Page 137: ...itifs à la seule condition que la somme d indices d équivalence de la sonnerie de tous les dispositifs n excède pas 5 AVERTISSEMENT Pour assurer la sécurité les utilisateurs doivent vérifier que la prise de terre du service d électricité les lignes télphoniques et les conduites d eau métalliques sont connectées ensemble Les utilisateurs NE doivent PAS tenter d établir ces connexions eux mêmes mais...

Page 138: ...t from the one the receiver is connected to 4 Consult the dealer or an experienced radio TV technician for help Please note the following regulatory information related to the optional radio device FCC Radio Frequency Exposure statement This radio device has been evaluated under FCC Bulletin OET 65C and found compliant with the requirements as set forth in CFR 47 Sections 2 1091 2 1093 and 15 247 ...

Page 139: ...of this device or the substitution or attachment of connecting cables and equipment other than those specified by the manufacturer It is the responsibility of the user to correct any interference caused by such unauthorized modification substitution or attachment The manufacturer and its authorized resellers or distributors will assume no liability for any damage or violation of government regulat...

Page 140: ...Manufacturer s notes 130 A26391 K276 Z226 1 7619 edition 2 ...

Page 141: ...ions 69 Built in microphone 7 C Caps Lock 43 CD DVD does not work 113 emergency removal 56 inserting 55 removing 55 CE marking 123 Charging capacity battery 49 Combo drive 52 54 Configuration BIOS Setup 101 Connecting a microphone 93 Connecting audio devices 93 Connecting headphones 93 Connecting loudspeakers 93 Contents of delivery 13 Controls 7 Ctrl C 46 Cursor control keys 44 Cursor keys 44 D D...

Page 142: ...t Replicator 11 Landscape orientation screen 23 Language selection 31 Language version selecting for menu texts 31 for recognition of handwriting and keyboard 31 Language operating system 31 LCD display see Status indicator panel LCD screen 7 decreasing the brightness 34 45 increasing the brightness 34 45 is difficult to read 105 notes 33 remains blank 105 selecting the display 34 46 setting the f...

Page 143: ...otection BIOS Setup 72 Hard disk 74 Operating system 73 Pause key 44 PC card ejecting 58 PC card slot 8 Pen 7 calibrating 39 eyelet for pen cord 37 installing pen cord 40 moving cursor 38 moving objects windows 38 Moving objects windows 35 Moving the cursor 35 Opening a context menu 35 opening context menu 38 pen tip 37 replacing pen tip 40 rocker button 37 selecting menu entries 38 Selecting menu...

Page 144: ...3 Switching on for the first time 17 Switching on the wireless component 62 Symbols status indicator panel 29 System configuration 101 System settings BIOS Setup 101 SystemLock 77 T Tab key 43 Tablet button Fn 48 Tablet buttons 7 47 Technical data LIFEBOOK Q 119 Port Replicator 121 Tips 103 Touchpad 7 41 buttons 41 dragging an object 42 executing a command 42 moving the pointer 41 selecting an ite...

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Fujitsu T5010 - LifeBook Tablet PC, Operating Manual

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