Common Problems and Solutions
Troubleshooting
452
U41840-J-Z125-7-76
Hardware Problems
describes corrective actions for problems occurring with the system hardware.
Table 23: Hardware Problems
Problem
Corrective Action
The system does not power
on.
Make sure the power cords are connected to a grounded
electrical outlet and the power switches located on the
back of the power supplies are on. If the problem persists,
contact your Fujitsu Customer Support representative to
arrange for service (see
One power supply is not
functioning.
Determine which power supply has failed by observing the
red fault LED on the power supply. Contact your Fujitsu
Customer Support representative to arrange for service
(see
Both power supplies are not
functioning.
Determine which power supply has failed by observing the
red fault LED on the power supply. Contact your Fujitsu
Customer Support representative to arrange for service
(see
One fan is not operating.
Determine which fan has failed by reading the service
ticket generated by the system. Contact your Fujitsu
Customer Support representative to arrange for service
(see
Multiple fans are not
operating.
V
CAUTION!
Turn the system off immediately! The system will
overheat with multiple fans not operating.
Contact your Fujitsu Customer Support representative to
arrange for service (see
A hard drive is not responding Determine which drive has failed by observing the red
fault LED on the drive carrier. Contact your Fujitsu
Customer Support representative for a drive carrier
replacement (see
).
A SAS cable is removed
during normal operation.
The system will shut down as soon as it recognizes the
problem. There is a potential for data loss.
Power off the system, re-insert the SAS cable and restart
the system. Depending on the state of the system when
the SAS cable was removed, a long-running, mandatory
data verification may occur.
Summary of Contents for ETERNUS CS800 S5
Page 1: ...Edition June 2014 English ETERNUS CS800 S5 V2 3 1 User Guide ...
Page 14: ...Contents U41840 J Z125 7 76 ...
Page 30: ...Environmental Protection Important Information 28 U41840 J Z125 7 76 ...
Page 48: ...Network Configuration System Description 46 U41840 J Z125 7 76 ...
Page 80: ...Locating the Serial Number Hardware Description and Basic Operations 78 U41840 J Z125 7 76 ...
Page 116: ...Further Configurations Installing the ETERNUS CS800 S5 Modules 102 U41840 J Z125 7 76 ...
Page 150: ...The Remote Management Console Remote Management 136 U41840 J Z125 7 76 ...
Page 190: ...AIS Connect Configuration Wizards 176 U41840 J Z125 7 76 ...
Page 200: ...Current Activity Overview Home Page 186 U41840 J Z125 7 76 ...
Page 301: ...Configuration System U41840 J Z125 7 76 287 Figure 177 Network Configuration ...
Page 353: ...Configuration Contacts U41840 J Z125 7 76 339 Figure 211 Primary and Secondary Pages ...
Page 402: ...Reports Replication 388 U41840 J Z125 7 76 ...
Page 406: ...Hardware Status 392 U41840 J Z125 7 76 Figure 236 System Board Page ...
Page 432: ...Activity Log Status 418 U41840 J Z125 7 76 ...
Page 442: ...Service Tickets Alerts 428 U41840 J Z125 7 76 ...
Page 462: ...Reboot Shutdown Utilities 448 U41840 J Z125 7 76 ...
Page 470: ...Common Problems and Solutions Troubleshooting 456 U41840 J Z125 7 76 ...
Page 496: ...Additional Specifications for Scale Mode System Specifications S5 626 U41840 J Z125 7 76 ...
Page 634: ...Index 634 U41840 J Z125 7 76 ...