Alerts
Service Tickets
U41840-J-Z125-7-76
427
Closing a Service Ticket
Close a service ticket if the problem the caused the system to generate the ticket is
resolved. You can also close all service tickets that are currently open.
I
You can still view and modify a ticket after it has been closed.
To close all service tickets that are currently open, below the list of service tickets, click
Close All
.
To close a single service ticket:
1. In the list of service tickets, click the ticket number.
2. Click
Analysis
at the bottom of the page.
The
Ticket Analysis
section displays at the bottom of the page (see
3. Select the
Close Ticket
check box.
4. Click
Apply
.
Summary of Contents for ETERNUS CS800 S5
Page 1: ...Edition June 2014 English ETERNUS CS800 S5 V2 3 1 User Guide ...
Page 14: ...Contents U41840 J Z125 7 76 ...
Page 30: ...Environmental Protection Important Information 28 U41840 J Z125 7 76 ...
Page 48: ...Network Configuration System Description 46 U41840 J Z125 7 76 ...
Page 80: ...Locating the Serial Number Hardware Description and Basic Operations 78 U41840 J Z125 7 76 ...
Page 116: ...Further Configurations Installing the ETERNUS CS800 S5 Modules 102 U41840 J Z125 7 76 ...
Page 150: ...The Remote Management Console Remote Management 136 U41840 J Z125 7 76 ...
Page 190: ...AIS Connect Configuration Wizards 176 U41840 J Z125 7 76 ...
Page 200: ...Current Activity Overview Home Page 186 U41840 J Z125 7 76 ...
Page 301: ...Configuration System U41840 J Z125 7 76 287 Figure 177 Network Configuration ...
Page 353: ...Configuration Contacts U41840 J Z125 7 76 339 Figure 211 Primary and Secondary Pages ...
Page 402: ...Reports Replication 388 U41840 J Z125 7 76 ...
Page 406: ...Hardware Status 392 U41840 J Z125 7 76 Figure 236 System Board Page ...
Page 432: ...Activity Log Status 418 U41840 J Z125 7 76 ...
Page 442: ...Service Tickets Alerts 428 U41840 J Z125 7 76 ...
Page 462: ...Reboot Shutdown Utilities 448 U41840 J Z125 7 76 ...
Page 470: ...Common Problems and Solutions Troubleshooting 456 U41840 J Z125 7 76 ...
Page 496: ...Additional Specifications for Scale Mode System Specifications S5 626 U41840 J Z125 7 76 ...
Page 634: ...Index 634 U41840 J Z125 7 76 ...