Diagnostics and Troubleshooting
Troubleshooting
50
ValueLoader LTO Tape Autoloader User Manual
•
Backup Application Installation:
Refer to the documentation
included with your backup application for instructions on how
to verify proper installation. Most backup software packages
require an additional module to communicate with the
ValueLoader robotics.
•
Device Driver Installation:
Make sure that the proper device
driver, if applicable, is installed for the ValueLoader. (See
Installing Device Drivers
on page 17.) Also refer to our Web
site for more information.
Troubleshooting
Table
4
Table 4
lists common problems with the ValueLoader and possible
solutions.
Table 4 Common
ValueLoader
Problems
Problem
Solution
Power
ValueLoader does not
power on.
• Check all power cord connections.
• Make sure the power switch on the front panel is in the ON
position.
• Make sure there is power to the outlet. Try another working
outlet.
• Replace the power cord.
• Contact your service representative.
No display messages
appear.
• Make sure the power cord is connected.
• Make sure the power switch is on.
• Power cycle the ValueLoader.
• Download ValueLoader firmware.
• Contact your service representative.
Summary of Contents for ValueLoader
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