Flexim PIOX S502ID, Operating Instruction

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10 Troubleshooting
PIOX S502ID
2020-01-24, UMPIOX_S502IDV1-2EN
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10 Troubleshooting
If any problem appears which cannot be solved with the help of this operating instruction, contact our sales office and give
a precise description of the problem. Specify the type, the serial number and the firmware version of the transmitter.
The display does not work at all or fails regularly.
Check the contrast setting of the transmitter or enter the HotCode
555000
to set the display to medium contrast.
Make sure that the correct voltage is available at the terminals. The destined transmitter voltage is indicated on the
nameplate below the outer right terminal strip.
If the power supply is OK, the transducers or an internal component of the transmitter are defective. The transducers and
the transmitter have to be sent to FLEXIM for repair.
The message "SYSTEM ERROR" is displayed.
Press BRK to return to the main menu.
If this message is displayed repeatedly, write down the number displayed in the lower line. Track down the situations when
the error is displayed. Contact FLEXIM.
The backlight of the display does not work, but all other functions are available.
The backlight is defective. This problem has no influence on other functions of the display. Send the transmitter to FLEXIM
for repair.
Date and time are wrong, the measured values are deleted when the transmitter is switched off.
If the date and the time are reset or wrong or the measured values are deleted after the transmitter has been switched off
and on again, the data backup battery has to be replaced. Send the transmitter to FLEXIM.
Warning!
Service works by unauthorized and unqualified personnel
This may result in personal or material damage or dangerous situations.
→ Any work on the transmitter has to be carried out by authorized and qualified personnel.
Caution!
Safety and accident prevention regulations for electrical systems and equipment
Failure to observe these regulations may lead to severe injuries.
→ Observe the safety and accident prevention regulations for electrical systems and equipment.
Warning!
Touching live parts
Electric shock or arc faults can lead to severe injuries. The measuring equipment can be damaged.
→ Prior to any work on the transmitter (e.g., installation, dismounting, connection, start-up), the
transmitter has to be disconnected from the power supply. It is not sufficient to remove the internal fuse
of the instrument.
Caution!
Touching hot or cold surfaces
This may result in injuries (e.g., thermal damages).
→ Observe the ambient conditions at the measuring point during installation.
→ Wear the required personal protective equipment.
→ Observe the applicable rules.