Paper Handling
Problem
Solution
Paper feeds
crookedly or jams
(continued).
The paper stops
feeding and the
FEED JAM or
PAPER JAM
message
appears on the
display.
Multiple pages feed
into the printer.
The paper has jammed in the printer.
Correct the error following the instructions
earlier in this chapter.
You may not have tapped the paper edges
sufficiently to ensure smooth paper
feeding. If the paper has jammed, remove
it following the instructions on clearing a
paper jam earlier in this chapter. Tap the
stack of paper firmly and reinsert the
paper. Try printing again.
Poor quality paper can cause paper feeding
errors of this type. Make sure your paper
supply is not too thin or rough. See
Chapter 4 for more information on the
types of paper that can be fed
automatically and the types that require
manual feeding.
If you are feeding paper manually, be sure
the paper cassette is only about half-full to
prevent feeding from the paper cassette.
The feed roller may be dirty. Clean the
roller as described in Chapter
6.
7-32
Troubleshooting
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