100
Solving Problems
Solving Problems with the Remote
Control
The projector doesn’t respond to remote control commands.
■
Make sure the remote control is turned on.
■
Make sure you are within 30 feet of the projector, have a direct
line-of-sight to the projector’s front or back sensor, and are no
more than 30° to the left or right, or 15° above or below, the
sensor.
■
The remote control batteries may not be installed correctly or may
be low on power. To test the batteries, press the
light button.
The other buttons on the remote should light up temporarily. If
they don’t, you need to change the batteries.
■
Dim the room lights and turn off any fluorescent lights. Make
sure the projector is not in direct sunlight. Strong lighting,
especially fluorescent lights, may affect the projector’s infrared
receivers.
■
Turn off any nearby equipment that emits infrared energy, such
as a radiant room heater.
You can’t control the mouse pointer with the remote
control.
■
Make sure the mouse cable is securely connected to both your
computer’s mouse port (using the main cable) and the projector’s
mouse port. See Chapter 1 for details.
■
Make sure you’ve used the correct cable. The PS/2 mouse cable
and Macintosh mouse cable look the same, but they aren’t
identical. Check the label on the end of the cable.
Power
Freeze
A/V Mute
E-Zoom
R/C ON
OFF
3
1
5
2
4
Enter
Esc
on/off
switch
