There is dust or dirt on the scanner glass.
Solutions
Remove any trash or dirt from the scanner glass and document cover. If there is any trash or dirt around
the original, the scanning range expands to include it.
&
“Cleaning the Scanner Glass” on page 116
When scanning multiple originals using Epson ScanSmart, there is not enough of a gap
between the originals.
Solutions
When placing multiple originals on the scanner glass, make sure there is a gap of at least 20 mm (0.8 in.)
between the originals.
Cannot Solve Problems in the Scanned Image
Check the following if you have tried all of the solutions and have not solved the problem.
There are problems with the scanning software settings.
Solutions
Use Epson Scan 2 Utility to initialize the settings for the scanner software.
Note:
Epson Scan 2 Utility is an application supplied with the scanner software.
1.
Start the Epson Scan 2 Utility.
❏
Windows 10
Click the start button, and then select
EPSON
>
Epson Scan 2 Utility
.
❏
Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏
Windows 7/Windows Vista/Windows XP
Click the start button, and then select
All Programs
or
Programs
>
EPSON
>
Epson Scan 2
>
Epson Scan 2 Utility
.
❏
Mac OS
Select
Go
>
Applications
>
Epson Software
>
Epson Scan 2 Utility
.
2.
Select the
Other
tab.
3.
Click
Reset
.
If initialization does not solve the problem, uninstall and re-install the scanner software.
&
“Installing or Uninstalling Applications Separately” on page 125
>
Printing, Copying, Scanning, and Faxing Quality is Poor
>
217
Summary of Contents for EcoTank ET-4856
Page 16: ...Part Names and Functions Part Names and Functions 17 ...
Page 27: ...Loading Paper Paper Handling Precautions 28 Paper Size and Type Settings 28 Loading Paper 30 ...
Page 31: ...Placing Originals Placing Originals 32 Originals that are not Supported by the ADF 33 ...
Page 300: ...Where to Get Help Technical Support Web Site 301 Contacting Epson Support 301 ...