Troubleshooting
Laser 1000/1500 Service Manual
Table 5-5. The Printer Does Not Start RAM Check
Cause
Step
Checkpoint
Finding
Solution
The video controller board
Replace the
MAIN
MAIN board) maybe
1
board, does the printer start
Yes
Replace the
dead.
the RAM check?
MAIN board.
The control panel may be
2
—
Replace the
dead.
—
control panel.
Table 5-6. The LCD Displays COVER OPEN
Cause
The interlock switch terminal
connector may be
disconnected.
The interlock switch position
may be incorrect.
The interlock switch may be
dead.
The
board maybe
dead.
Step
2
3
4
Checkpoint
Is interlock switch terminal
connector disconnected?
Does the switch turn on
when the case is closed?
Does the switch toggle?
(Check with
—
Finding
Yes
No
No
Solution
Connect the
terminal connector
on the interlock
switch.
Reseat the
interlock switch.
Replace the
interlock switch.
Replace the
board.
Table 5-7. The LCD Displays PAPER OUT
Cause
Step
Checkpoint
Finding
Solution
The paper empty sensor
flag position may be
1
Is paper empty sensor flag
No
Reseat the paper
incorrect.
position OK?
empty sensor flag.
The paper empty sensor
2
—
Replace the paper
may be dead.
—
empty sensor.
Table 5-8. The LCD Displays ILLEGAL CARD
Cause
Step
Checkpoint
Finding
Solution
The installed card maybe
Can this printer use the
Replace with a
illegal. (Check the option
1
No
number and Table 1-2.)
inserted card?
supported card.
.
—
.
this printer recognize
The
card maybe dead. 2
the
Yes
another, legal card?
card.
The Cl 08 MAIN board may be, —
Replace the Cl 08
dead.
—
MAIN board.
5-4
Rev. A