ENCAD NovaJet 4, User Manual

Page: 185 / 200

Troubleshooting J-185
User's Guide
APPENDICES
If you are using ENCAD’s ADI driver, be sure the long print capability
has been configured.
Print is not to scale
When you load new types of paper, you must perform the X-Y calibra-
tion. Make sure that Calibration = ON before starting the calibration.
(See Appendix A.)
Only HP-GL and HP-GL/2 files are scaleable.
If you are using vellum, be sure that it is inkjet vellum. Some types of
vellum do not have the emulsive surface of inkjet vellum and are not
recommended because they may slip during printer stepping.
Print is elongated in the paper axis
Set the P1/P2 option to Normal if you have margins set to Normal. Set
P1/P2 to Maximum if you have margins set to Expanded. (See "Setting
Margins".)
Make sure the printer’s emulation option matches the device interface
requirements of your software. (See "Emulation Options".)
Set Control=Software under Printer Setup.
Colors at entity intersections are running together
Unexpected colors can result from printing two colors at the intersection
of entities. Under the main menu on the front panel, select Vector Palette
and set Intersect Control=Single. This allows only the last entity drawn
(on top) to print at their intersection.
Gaps or overlaps appear in long prints
When using an old HP-GL long print driver which performs frame-by-
frame long axis printing, small gaps or overlaps may appear between
frames. Check to see if your application has an HP-GL/2 driver. If not,
ask your software vendor for an HP-GL/2 driver or refer to ENCAD’s
Software Reference Guide for a list of third party vendors of products
that may help, such as vector to raster converters.