ENCAD NovaJet 4, User Manual

Page: 184 / 200

J-184 Troubleshooting
User's Guide
Emulation error
Emulation error 1 indicates the file sent is in a language different from
the selected emulation. Check the driver selected in the application
software and select the matching emulation on the printer.
Difficulty generating prints ranging from A to E size
The HP-GL/2 Windows printer driver does not perform scaling, so it
cannot override the application’s maximum print size limitations.
• HP-GL Applications: 50” maximum
MEMORY FULL message
The print file is too large for the printer’s buffer. Install additional
memory to print this file, or use ENCAD’s Vector to Raster Conversion
Utility. (Instructions for installing additional memory are in Appendix B.
Appendix G has ordering information.)
If you are using AutoCAD, use the ENCAD ADI driver.
Image is truncated when rotating it 90
o
or 270
o
in roll feed
The printer automatically prints in portrait orientation. (For CAD appli-
cations, the x axis = paper axis. For all other applications, the x axis =
carriage axis.)
Finished print is smaller or larger than expected
Check that the emulation option matches your software’s driver emula-
tion. This is particularly important when using HP-GL emulation. For
example, if the software is using an HP7475 driver, you must make sure
that the Emulation option is set to HP7475. Set Options to Advanced to
see the additional HP-GL emulations.
Long print (>50”) is truncating at or less than 48”
Check that roll feed is turned on when you load a roll of paper. If the
printer is set to Roll=OFF, it will print 48” maximum. Make sure
Control=Software is selected under Printer Setup. Some parameters are
ignored when control is set to Printer.
Some software applications do not support long prints.