7
1.3.2
Return Material Authorization (RMA form)
Request for the authorization number for the return of goods
Date:
Company:
Contact name:
TEL: FAX:
Product description:
Serial number:
Description of the returned accessories (if any):
Original purchase Invoice (or Shipping document) number and date.
NB: The proof of purchase must be provided by the customer. Failure to complete this area will automatically void all warranty.
Detailed description of the malfunction and of the operating conditions when the fault occurred
Tick off for a quotation
Should a product be found by our laboratories to be perfectly working, a fixed amount of
40 Euro
(+VAT if applicable)
will be charged
to account for checking and testing time irrespective of the warranty tems.
Space reserved to ELECTREX
R.M.A. No.
The RMA number shall be clearly indicated on the external packaging and on the shipping document:. Failure to observe this
requirement will entitle the ELECTREX warehouse to refuse the delivery.