dynabook PORTEGE X30W-J, Maintenance Manual

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2 Troubleshooting Procedures
PORTÉGÉ X30W-J, dynabook V*/VZ*/VC* Series Maintenance Manual (960-941) [CONFIDENTIAL]
2-21
2.6 SSD Troubleshooting
To check if the M.2 SSD is malfunctioning or not, follow the troubleshooting procedures
below as instructed.
Procedure 1: Diagnostic Test Program Execution Check
Procedure 2: Connection Check
Procedure 3: Replacement Check
CAUTION : The contents of the hard disk/SSD will be erased when the test program for
the hard disk/SSD is performed. Transfer the contents of the hard disk/SSD
to other storage drive(s). For the backup, refer to the User’s Manual.
2.6.1 Procedure 1 Diagnostic Test Program Execution Check
The test program for HDD/SSD is stored in the Diagnostic Test Program. Perform all of the
items in the HDD/SSD Test. Refer to Chapter 3,
Tests and Diagnostics, for more information.
If any error is detected, go to Procedure 2.
2.6.2 Procedure 2 Connection Check
The M.2 SSD is connected to the system board. The connection between them may be loose.
Disassemble the computer following the steps described in Chapter 4,
Replacement
Procedures to check the connection.
Check 1 Make sure the M.2 SSD is connected firmly to the connector on the system
board.
If the connection is loose, reconnect it firmly and repeat Procedure 1. If there
is still an error, go to Procedure 3.
System board
CN1910
SSD