Troubleshooting
SECTION 06 Troubleshooting
6/54
A / D
No.
Description Context
Consequences
Check / Cause / Remedy / Solution
30
D
CRC(RAM) Ink
Incorrect
Appears after the CPU is
reset.
Consequences:
Stored data (IMM time
counter, etc.) is lost.
The printer remains ready.
1- Check the position of the battery jumper on the
CPU.
2- Check the voltage of the CPU battery.
3- Replace the CPU
31
D
CRC(RAM) Print
Incorrect
Appears after the CPU is
reset.
Consequences:
Stored data (date, time, etc.)
is lost.
The printer remains ready.
1- Check the position of the battery jumper on
the CPU.
2- Check the voltage of the CPU battery.
3- Replace the CPU
32
D
CRC(RAM) Print
Incorrect
Appears after the CPU is
reset.
The HIJRI timestamp values
are incongruous.
Consequences:
The printer
cannot print the timestamp.
Reprogram with consistent values.
33
A
Incompatible
software versions
The versions of the ink and
printing software are
incompatible after the printer
is switched on for the first
time.
Consequences:
Unreliable
printer operation.
1- Check the versions of the software
2- Install the correct versions
34
D
Incorrect or no
compressed air
IP65 printers only.
Consequences:
The printer
does not start or it stops.
1- Compressed air supply:
Minimum pressure: 4 bar
Minimum flow rate: 400 l / h
2- Air conditioner:
filter, pressure switch and connections.
3-
CPU
35
D
Cooling fan failure
The fan rotation is monitored
at all times.
Consequences:
If the fan does not operate,
the printer does not start or it
stops.
1- Make sure nothing is blocking the fan
blades.
2- Connections.
3- Fan.
4- CPU.
