Troubleshooting
SECTION 06 Troubleshooting
8/54
A / D
No.
Description Context
Consequences
Check / Cause / Remedy / Solution
48
D
Algorithm not
available
The message selected or
sent over the serial link
contains an algorithm
number not available in the
printer.
Consequences:
The
message cannot be printed.
Check the algorithms available and load the missing
ones in the *.HEM file.
50
A
LOW INK level.
Prepare new
cartridge
The ink level in the cartridge
is calculated by the software
using the negative pressure
value and the number of
times the cartridge has been
pumped.
Warning:
The indication
given by pictogram F6 may
be distorted if the cartridge
has not been correctly
replaced (full cartridge,
cartridge with sufficient
capacity, etc.).
1- Cartridge
-
Small amount of ink remaining in cartridge
-
Correctly positioned in cartridge holder
-
Properly perforated tip O-ring
2- Ink solenoid valve 0
-
Test
-
Replace the IMM
3- Clogged hollow needle
Remove the tip holder and clean the needle with
clean additive or replace the tip holder.
4- CPU
51
A
LOW ADDITIVE.
Prepare new
cartridge
The level of additive in the
cartridge is calculated by the
software using the negative
pressure value and the
number of times the cartridge
has been pumped.
Warning:
The indication
given by pictogram F7 may
be distorted if the cartridge
has not been correctly
replaced (full cartridge,
cartridge with sufficient
capacity, etc.).
1- Cartridge
-
Small amount of additive remaining
-
Correctly positioned in cartridge holder
-
Properly perforated tip O-ring
2- Additive solenoid valve 1
-
Test
-
Replace the IMM
3- Clogged or bent hollow needle
Remove the tip holder and clean or replace it.
4- CPU
52
A
EMPTY INK
Cartridge
After several attempts to
pump ink from the cartridge,
the printer indicates that the
cartridge is empty.
Consequences:
Printing is still possible but
only until the ink in the
accumulator runs out.
1- Cartridge
-
Not empty
-
Correctly positioned in cartridge holder
-
Properly perforated tip O-ring
2- Ink solenoid valve 0
-
Test
-
Replace the IMM
3- Clogged hollow needle
Remove the tip holder and clean the needle with
clean additive or replace the tip holder.
4- CPU
