Troubleshooting
SECTION 06 Troubleshooting
7/54
A / D
No.
Description Context
Consequences
Check / Cause / Remedy / Solution
38
A
Read/write error
on Ink Mod
EEPROM
Impossible to read or write to
the IMM EEPROM during
operation.
Consequences:
The IMM
counter values are no longer
saved.
The printer continues to
operate as normal.
1- IMM
2- CPU
39
A
Read/write error
on CPU EEPROM
Impossible to read or write to
the CPU EEPROM during
operation.
Consequences:
The ink
management parameters are
no longer saved.
Printer operation disrupted.
CPU
40
A
Print speed above
specifications
This alarm appears after
printing to indicate that the
tachometer speed (after
division) is too high for the
algorithms used in the
message.
Consequences:
Excessively
wide marking, but printing
remains possible.
Change the tachometer division or select algorithms
best suited to the application.
The alarm may be disabled if the speed is rarely
exceeded and the print quality remains acceptable.
45
A
Message contains
non valid option
The message selected
contains an option not
supported by the printer or
the option requested via the
V24 / RS-232 interface is not
available in the printer.
Consequences:
The
message selected cannot be
printed.
Use the available options.
46
D
CRC Flash
memory incorrect
(Font)
The CRC calculated when
the printer is switched on is
different than the CRC
stored.
Consequences:
The font
data is unusable because the
flash memory was written
incorrectly.
1- PCMCIA / CompactFlash card reader
defective
Reinstall the software
2- PCMCIA / CompactFlash card
Insert another card
3- Upgrade file
Check the files on the card. Load another
file.
