Dish Network VQ4510, User Manual

Page: 159 / 181

Page 24
Symptom/Message Possible Cause Troubleshooting
Over-the-Air Antenna
Channels Missing - Error 739 The quality of reception and number
of channels available depends on,
among other things, the over-the-
air antenna’s placement and your
location.
Weather conditions may interfere
with channel reception.
You are in a new location and have
not scanned for channels.
ViP211z receivers do not have an
over-the-air tuner built in.
1) Check that the wiring between your DISH
receiver and your over-the-air antenna is
FRQ¿JXUHGSURSHUO\
2) Unplug the power cord of your receiver for 10
seconds and plug it back in. It may take up to
5 minutes for your receiver to power back on.
3) Scan again for over-the-air antenna channels
to your receiver:
• Using the DISH remote, press MENU then
6-8 to access the local channels screen.
‡6HOHFW³6FDQ/RFDOV´
DISH sells a separate over-the-air tuner.
(DISH part number DISH-OTATUNER)
Outside of Viewing Area
- 120 Local channels may not be available
if your receiver is not physically
located at or near the address listed
on your DISH account. N/A
Local Channels Interrupted
- 536 Local channels may not be available
if your receiver is not physically
located at or near the address listed
on your DISH account. N/A
Missing Channels. The electronic program guide may
QRWEHVHWWR³0\&KDQQHOV´
You may not have the orbital
slots required to view the missing
television programming.
1) Press the GUIDE button on your remote twice
WRGLVSOD\WKH³)DYRULWHV/LVW2SWLRQV´PHQX
6HOHFW³0\&KDQQHOV´XVLQJWKHDUURZEXWWRQV
on your remote.
&RQ¿UPWKDW\RXVXEVFULEHWRWKHPLVVLQJ
channel by using dish.com/mychannels.
3) Perform a check switch test:
•
Using your DISH remote, press MENU then
6-1-1. Highlight the Check Switch Button
then press SELECT.
‡+LJKOLJKW³6FDQ´WKHQSUHVV6(/(&7
• Once your system has found its satellites,
it may take a few minutes to download the
electronic program guide and acquire signal
before live TV appears.
4) Unplug the power cord of your receiver for 10
seconds and plug it back in. It may take up to
5 minutes for your receiver to power back on.
Local Channels Missing. Local channels may not be available
if your receiver is not physically
located at or near the address listed
on your DISH account. N/A