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Chapter 1

Page 8

Introduction

4. Press the 

2

 button to select the 

Themes and Search

 option on 

the 

Main Menu

. This menu allows you to search for 

programming by themes (movies, sports, etc.) or by keywords 
used in the program information.

5. Press the 

MENU

 button to return to the 

Main Menu

6. Press the 

3

 button to select the 

Customer Support

 

option. This 

menu provides convenient access to your DISH account to 
review your statement, pay your bill, upgrade programming, 
and more.

7. Press the 

0

 button to return to the 

Main Menu

8. Press the 4 button to select the 

Dish Home

 option. You can 

order channels, check the news and weather, and even play 
games.

Summary of Contents for Dish 322

Page 1: ...nels 26 Connecting the Receiver to the Phone Line 27 Connecting the Receiver to a Dish Antenna System 28 Optional Connecting VCRs to the System 30 Optional Connecting to an Off Air Antenna or Cable 31...

Page 2: ...sting the System 86 System Updates 87 Reference 89 Troubleshooting Tables 89 Device Codes 101 Appendix 107 Limited Warranty 107 If You Need Assistance 108 Residential Customer Agreement 109 FCC Compli...

Page 3: ...e receiver is still connected to the AC power whenever it is plugged into a live power outlet even if it is turned off using the remote control or front panel buttons 16 No flame sources such as lit c...

Page 4: ...images for extended periods of time may cause them to be permanently imprinted on the screen Consult your TV user guide for information on whether this is a problem for your TV what operating viewing...

Page 5: ...iety of entertainment options About this Receiver To gain a better understanding of your DISH satellite receiver look at the picture above This receiver is a two tuner satellite receiver that allows y...

Page 6: ...hapter 2 Receiver Description and Installation beginning on page 13 For information on any specific feature or function read Chapter 3 Using The System beginning on page 37 If you have a problem opera...

Page 7: ...se them to be permanently imprinted on the screen Consult your TV user guide for information on whether this is a problem for your TV what operating viewing restrictions apply to avoid this problem an...

Page 8: ...immediately However many channels will be in red You cannot view these channels until you order programming 3 Press the SYS INFO button on the remote control to display the System Info screen 4 Call t...

Page 9: ...features accessible directly from the remote control without using menus For more detailed information about each feature see Chapter 3 Using the System 1 Make sure the TV is on 2 Press the UP or DOWN...

Page 10: ...ss the CANCEL button to go back to watch the program 9 Press the BROWSE RIGHT ARROW button to open the Browse Banner The Browse Banner shows information at the top of the screen about the program disp...

Page 11: ...through the Main Menu See Chapter 3 Using the System for more information about these and other features 1 Press the remote control MENU button to open the Main Menu 2 Press the 1 button to select th...

Page 12: ...information 5 Press the MENU button to return to the Main Menu 6 Press the 3 button to select the Customer Support option This menu provides convenient access to your DISH account to review your state...

Page 13: ...cks option on the Main Menu This menu allows you to apply password protected locks on programming based on rating or even on a channel by channel basis 11 Press MENU to return to the Main Menu 12 Pres...

Page 14: ...Menu This menu is used for creating and changing timers used to trigger automatic channel changes reminders or VCR recordings 15 Press MENU to return to the Main Menu 16 Press the 8 button to open the...

Page 15: ...of the Earth Once the satellite dish is aimed at the satellite the satellite dish does not have to move to follow it Satellite Signal Quality Rain and Snow Fade Heavy rain snow or cloud cover can blo...

Page 16: ...r the beginning of autumn The period of solar interference lasts for a few minutes at about the same time everyday for a few days during the spring and autumn so do not be alarmed when it happens This...

Page 17: ...g programming to the nearby TV through the TV1 output connections When the blue TV2 indicator is on the receiver is providing programming to the remote TVs through the TV2 output connections Note If y...

Page 18: ...earby TV Use a coaxial cable to make the connection The CH 3 4 OUT connection is color coded white RCA Out The RCA audio video outputs provide high quality picture and stereo sound to the nearby TV if...

Page 19: ...remote TVs Ch 21 69 OUT The CH 21 69 OUT connection provides good quality video and mono non stereo audio for the remote TV s Use a coaxial cable to make this connection to your home cable system Remo...

Page 20: ...le The SATELLITE IN connections are color coded blue Remote Antenna The REMOTE ANTENNA port receives UHF signals from the Remote Control 2 so that it can control TV2 menus from another room Connect th...

Page 21: ...ber 1 at the bottom of the remote control Remote Control 2 uses UHF Pro signals to control TV2 menus for the remote TVs UHF Pro signals travel long distances and go through walls and other solid objec...

Page 22: ...If you are changing out batteries take out all of the old batteries 3 Put the new batteries in Make sure you match the plus ends with the plus markings on the battery case 4 Slide the cover back into...

Page 23: ...MOTE ANTENNA port see page 33 Connecting the Receiver to a Nearby TV This section describes how to connect receiver TV1 output ports to a nearby TV The easiest way to connect the receiver to the TV is...

Page 24: ...RCA audio output on the receiver 3 Make sure your nearby TV is on and set to receive TV from the correct audio and video inputs Refer to the instructions that came with your TV 4 Plug in the power cor...

Page 25: ...quirements in the Appendix see page 117 To meet these requirements an in line coaxial attenuator has been included with your receiver and may need to be installed using the following guidance If conne...

Page 26: ...but snow or static These channels must fall in one of the two ranges below For example if you find that cable channels 75 76 and 77 do not pickup any broadcasts pick these channels since they fall int...

Page 27: ...n Remote Control 1 to get to the Modulator Setup screen 15 With the Modulator Setup screen displayed on the nearby TV use Remote Control 1 to do the following a Under TV2 Out select either Air for off...

Page 28: ...know which cable this is go to the next step Otherwise go to step 24 23 If you have multiple TVs on the cable system do the following to determine which cable on the splitter is coming from the recei...

Page 29: ...lite programming When your Remote Control 2 is shipped from the factory the RECOVER button is set up restore satellite TV viewing by tuning your TV to channel 3 4 and other inputs see page 41 for deta...

Page 30: ...e Modulator Setup screen 2 For TV1 Out highlight the number under TV1 Out For TV2 Out skip to step 4 3 Use the UP and DOWN ARROW buttons to change the modulator channel either 3 or 4 Continue to the n...

Page 31: ...rder pay per view programs and use all of the DISH Interactive features Note You may be able to use a wireless telephone extender However this may not support all the features of this receiver such as...

Page 32: ...he digits To do this do the following a Enter the number of digits required to obtain an outside line in the top box b Move the highlight to the bottom box c Enter the exact sequence you dial the phon...

Page 33: ...en may look different from the example above depending on the dish antenna system you are using 7 Select OK to go to the Point Dish Signal screen 8 Select Cancel to exit the Point Dish menu An Attenti...

Page 34: ...provides an example of how to connect VCRs to your satellite TV system Your installation may be different Connecting a VCR to the Nearby TV Note Connecting your television directly to the audio video...

Page 35: ...tenna or cable in addition to your satellite receiver programming connect the off air antenna cable into your TV distribution equipment For the nearby TV receiving programming from CH 3 4 OUT the off...

Page 36: ...til all of the mode buttons light up and then release the SAT button 4 Use the NUMBER PAD buttons to enter any number between 1 and 16 but not the one you wrote in step 2 Write down the number you ent...

Page 37: ...all a 10 dB attenuator you can buy one from a consumer electronics parts store Note This will help keep out stray UHF signals but also reduces how far away you can use the remote control 1 Take the UH...

Page 38: ...to control TV1 a Press and hold the SAT mode button about three seconds until all the mode buttons light up and then let go of the SAT button The SAT mode button will blink b Use the NUMBER PAD button...

Page 39: ...TV1 UHF Pro Setup screen by pressing MENU 6 1 8 on the remote control b Select Disable from the TV1 UHF Pro Setup screen c Select System Info to open the System Info screen 2 Using an IR remote contro...

Page 40: ...Chapter 2 Page 36 Receiver Description and Installation Notes...

Page 41: ...ed on or off Press the TV POWER button to turn the TV on or off Note You must program the remote to control your TV for the TV POWER button to work as described See page 75 for instructions Menu Butto...

Page 42: ...ge channels Press the UP or DOWN ARROW button to change channels Open the Browse Banner Press the RIGHT ARROW button Show Themes Press the LEFT ARROW button Move around within the Program Guide menus...

Page 43: ...the Program Guide Browse Banner or Themes list open Help Press the INFO button to see help information when a Help button appears in a menu View TV Button Press the VIEW TV button to close all menus a...

Page 44: ...uttons on the remote Use the LEFT or RIGHT ARROW button to move the highlight to the next place where you want to enter a number When you are done entering numbers press SELECT Use the letters above t...

Page 45: ...ctions on page 25 To use the RECOVER button complete the following instructions 1 Press and hold the RECOVER button until all four mode buttons light and then let go of the button The SAT mode button...

Page 46: ...oosing a program or creating a favorites list Open and Close Menus You can open the menus in either of two ways Press the MENU button to open the Main Menu then open any of the other menus from the Ma...

Page 47: ...hing in a menu for several minutes the menu automatically closes This discards any changes you made and displays the program you were watching Highlighting Menu Options To highlight a menu option use...

Page 48: ...K option If you do not want to save any changes select the Cancel option to discard all the changes made in the menu There are two types of lists A single choice list allows you to select only one cho...

Page 49: ...Guide The on screen Program Guide provides a complete listing of the available channels and programs You can use the Program Guide to change channels to see what programs are scheduled and to buy pay...

Page 50: ...out changing the channel Scrolling Through the Program Guide There are two ways to scroll through the Program Guide Scroll by channel Press the PAGE UP or PAGE DOWN button to scan page by page through...

Page 51: ...ograms are available without changing the program that you are watching The receiver displays information on the program you are watching at the top and Browse Banner information at the bottom of the...

Page 52: ...highlight the next programs Press the LEFT ARROW button to return to the current program 4 Close the Browse Banner by doing one of the following Press the SELECT button to watch the program Press the...

Page 53: ...ur lists For example one Favorites List could have 100 channels and a second list only 10 Or all four lists could have 50 channels each When you make a Favorites List active the Program Guide displays...

Page 54: ...the Channels list highlight a channel you want to add to the Favorites List 5 Press SELECT to add the highlighted channel to the Favorites List A dot appears next to the channel 6 Repeat steps 4 and 5...

Page 55: ...You can enter up to eight characters including spaces If needed select the space option to insert a space in the name or the Back option to correct a letter Note A list must have at least one charact...

Page 56: ...ogram on videotape the menu also will be recorded If a program time changes by more than twenty four hours the timer will not operate Event Timer Frequency Once Applies to a one time program If the pr...

Page 57: ...g Up an Automatic Event Timer 1 Select a future program using the Browse Banner Themes menu or the Program Guide One of the following Create Timer screens displays 2 Select a Timer Frequency option No...

Page 58: ...on Then press the SELECT button Enter a channel number using the NUMBER PAD buttons 7 Select the Edit Time option The receiver displays the Set Date Time for Manual Timer menu 8 Use the NUMBER PAD but...

Page 59: ...on pop up displays 2 When Timer Conflict Resolution displays select one of the following choices Delete This Timer Removes the timer completely Edit This Timer You can edit the timer to resolve the co...

Page 60: ...rates at the times you set not the actual program times 1 Press the MENU button 2 Select the Timers option The receiver displays the Timers menu 3 Select the event timer that you want to edit A mark a...

Page 61: ...tons during the time that the timer was active If the receiver is OFF at the time a Reminder Event Timer is scheduled to operate the timer will turn the receiver ON and tune it to the channel you last...

Page 62: ...isplay from the TV1 output to the nearby TV Consult your VCR user s guide 7 Make sure the VCR is turned on Insert a rewound tape on which you want to record Note The receiver only starts and stops the...

Page 63: ...it easy to find programs to watch This menu allows you to search for programming by themes movies sports etc or by keywords used in the program information Themes You can list and choose programs by t...

Page 64: ...ect Title to search for the words that appear in the title of a program Select Info to search for words that are in the program description 4 Enter the information in that space provided in one of two...

Page 65: ...h Results screen Note If you select a program that is on now the receiver tunes to that program If you select a program that is on in the future you will have to set a timer See page 52 for more infor...

Page 66: ...anyone who wants to access locked items must enter the password When You Have Locked the Receiver If you try to access a locked item or open the Locks menu the receiver displays a message prompting y...

Page 67: ...the Locks menu Note If the receiver displays a message prompting you to enter a password the receiver has already been locked 3 Select the Lock System or Unlock System option The receiver displays a m...

Page 68: ...in theme language nudity sex violence or other matters that in the view of the Rating Board would offend parents whose younger children view the motion picture The G rating is not a certificate of app...

Page 69: ...thirds majority the Raters feel that most American parents would believe that a PG 13 rating is appropriate because of the context or manner in which the words are used or because the use of those wo...

Page 70: ...e fantasy violence may be more intense or more combative than other programs in this category such programs will be designated TV Y7 FV TV G General Audience Most parents would find this program suita...

Page 71: ...antasy violence children s programming only 6 Select the expanded rating code s if you want to also lock these ratings 7 To unlock a rating code highlight the code and press SELECT 8 Select the Done o...

Page 72: ...y available on TV1 menus 1 Press the MENU button 2 Select the Locks option 3 If the receiver is locked enter the password using the NUMBER PAD buttons The receiver continues to display stars as you en...

Page 73: ...nels you keep the Program Guide Themes lists and the Browse Banner from displaying adult channels It also keeps anyone from choosing such channels by using the UP or DOWN ARROW buttons or the remote c...

Page 74: ...fourth digit of the password the receiver highlights the OK option 3 Press the SELECT button 4 Select the Change Password option 5 Enter the current password using the number pad buttons As soon as y...

Page 75: ...s only Anyone calling the Customer Service Center must provide this PIN to make any changes to your account You may call the Customer Service Center at any time to set up a PIN If you forget your PIN...

Page 76: ...You can select OK to eliminate the message If you do nothing it will disappear after 20 seconds If you are in a menu when a call comes in you will see a different Caller ID popup screen Turning Calle...

Page 77: ...receiver is unlocked any such locks will be lost however you cannot reset the receiver to factory default settings to bypass a lock or to discard a password you have forgotten Call the Customer Servic...

Page 78: ...ether an alternate language is available An alternate language applies only to the audio part of a program and does not change the language used in the menus displayed by the receiver 1 Press the MENU...

Page 79: ...mode button lights for two seconds to show you ve set the remote to that mode Limited Mode You can program your remote control in Limited Mode to keep from accidentally changing the channel on your TV...

Page 80: ...6 1 Press and hold the SAT mode button until all four mode buttons are lit 2 Press the STAR button then press VOLUME DOWN 3 Press the POUND button The SAT button flashes three times to indicate SAT Au...

Page 81: ...ttons or its remote control 2 Find the brand name of the device in the tables starting on page 101 If the brand isn t listed see Scan for Device Codes on page 78 3 Press and hold the mode button until...

Page 82: ...n t 10 If the code doesn t work repeat steps 3 through 9 with another device code from the Device Code tables Try every code listed for your brand until one works for your device 11 If you are unable...

Page 83: ...o make sure they work Sometimes the blank POWER button works when other buttons do not 9 Repeat this procedure until you ve tried all the codes You may need to repeat the scan to find the best code fo...

Page 84: ...the remote to TV mode The TV mode button lights for two seconds to show you ve set the remote to TV mode Make sure you keep the remote in TV mode to use the buttons described here Note You can set up...

Page 85: ...hese buttons do not change the channels on the TV if the remote control is in Limited Mode Select Button The SELECT button works as the ENTER button for a TV Recall Button Press the RECALL button to g...

Page 86: ...ns described here Note You can set up the remote to control a second DVD or VCR player in AUX mode the same way it controls the first DVD or VCR player in DVD mode See Set Up the Remotes to Control Ot...

Page 87: ...e See Set Up the Remote to Control Devices beginning on page 77 Then you must press the AUX mode button to set the remote to AUX mode The AUX mode button flashes once to show you ve set the remote to...

Page 88: ...t the remote to control the device s volume 1 Press and hold the AUX mode button for three seconds and then release it The AUX mode button blinks 2 Press the POUND button 3 Press the plus side of the...

Page 89: ...he TV mode button lights instead of the AUX mode button Testing the System Starting a Test 1 Press the MENU button 2 Select System Setup 3 Select Diagnostics 4 Select one of the following options Conn...

Page 90: ...nnected properly the receiver displays a failure message In this case check the telephone connection and then repeat the test Note If you have the receiver connected to a DSL Digital Subscriber Line p...

Page 91: ...M PM field 10 Press the UP or DOWN ARROW button to set AM or PM 11 When you are finished making changes select Done to close the screen Note If you do not want to save your changes or if you want to r...

Page 92: ...test while the receiver has low or no signal results in incorrect receiver settings and causes you to lose channels Do not run a Check Switch test unless directed to by a Customer Service Representat...

Page 93: ...em Read the What s Happening column until you find the problem Read the information in the Possible Reason column Try each of the suggested solutions in the What to Do column 3 Visit mydish com chat f...

Page 94: ...l cable connections are tight and dry for outdoor cables If this does not work do the Check Switch test 005 The receiver may not yet have been authorized via the satellite signal The satellite dish ma...

Page 95: ...trength bar in the Point Dish Signal menu is green and displays the word Locked If not contact your installer to re aim the satellite dish If you have not authorized the receiver call the Customer Ser...

Page 96: ...panel Control Buttons to control the receiver until you find the remote If the remote control is permanently lost or too damaged to use call the Customer Service Center to order a replacement When yo...

Page 97: ...Locate the UHF antenna tip away from other electronics equipment or metal surfaces even if separated by wooden shelving Move the receiver to different locations For best results place the receiver as...

Page 98: ...a time You do not have the receiver connected to an active phone line Exit from DISH Home or Customer Support on the other TV nearby or remote Make sure the receiver is connected to an active phone l...

Page 99: ...nd Signal Strength menu Consult your installer to re aim the dish if necessary to obtain the maximum possible signal strength Note the local weather conditions Heavy rain snow or cloud cover may be in...

Page 100: ...You can change the applied Favorite List while using the Program Guide by pressing the remote control Guide button repeatedly You can choose another custom Favorite List the All Chan list which includ...

Page 101: ...n What to Do Someone orders a pay per view program without your permission You may have been away from the receiver and someone else used it Lock the purchase of pay per view programs Remember that yo...

Page 102: ...n the FAX or modem transmission Have the sender resend the FAX or modem transmission What Is Happening Possible Reason What to Do You try to set up an event timer and the receiver displays a message n...

Page 103: ...f an event timer for one showing of a program that is repeated such as a regularly scheduled program but the timer operates for the next showing Stopping the event timer applies only to the current sh...

Page 104: ...Chapter 4 Page 100 Reference Notes...

Page 105: ...General Electric GE 508 509 543 544 627 630 645 646 650 651 652 654 676 690 691 698 701 715 716 725 728 742 779 809 859 Gibralter 501 652 Goldstar 505 523 526 545 546 566 573 652 653 654 655 656 658...

Page 106: ...730 RCA 503 505 548 630 633 634 636 641 645 646 648 650 651 652 653 654 656 691 698 701 708 715 716 725 742 749 776 805 830 831 832 863 864 Realistic 590 645 683 Runco 501 Sampo 506 519 652 654 658 69...

Page 107: ...enney 554 581 591 592 594 595 675 676 678 JCL 678 Jensen 595 682 JVC 561 562 581 592 594 682 Kenwood 562 581 592 594 682 Kodak 676 678 LG 676 Lloyd s 588 Luxor 518 LXI 676 Magnavox 533 554 556 678 797...

Page 108: ...layers Codes Aiwa 634 694 Alpine 653 Apex 654 655 744 757 835 839 Archos 885 BOSE 758 811 Broksonic 656 752 Clarion 696 Classic 695 CyberHome 833 Cytron 904 Daewoo 657 859 Denon 697 699 700 EchoStar 7...

Page 109: ...726 728 774 795 828 829 830 831 832 840 842 Magnavox 654 705 Marantz 651 764 845 Nakamichi 671 NEC 716 Onkyo 642 660 662 678 785 788 790 791 792 796 801 846 Optimus 648 664 Panasonic 643 644 652 783 7...

Page 110: ...tuner in AUX mode press 2 before entering the tuner code using the tuner code TV Code VCR Code Tuner Code Panasonic 867 868 869 870 871 872 873 874 875 876 877 878 879 880 881 882 883 884 885 889 796...

Page 111: ...mer instruction physical setup or adjustment of any consumer electronic devices remote control batteries signal reception problems loss of use of the system or unused programming charges due to system...

Page 112: ...pping charge for receiving replacement equipment and returning the defective equipment is a one time fee based on EchoStar s competitive bulk shipping rates additional charges may apply outside of the...

Page 113: ...otherwise and that we may provide to customers in the future B Minimum Programming Levels If your applicable Package Plan Agreement specifies required minimum programming you must subscribe to such p...

Page 114: ...ization approval permission or knowledge 2 BILLING POLICIES PAYMENTS FOR SERVICES FEES A Payments You agree to pay all amounts billed for Services as well as all taxes fees and other charges if any th...

Page 115: ...specific Package Plan Agreement you may incur fees for disconnecting your service before the expiration of a commitment period or downgrading your programming below any applicable minimum programming...

Page 116: ...ust continuously connect each DISH Network receiver on your account to the same land based telephone line and or a broadband home network Failure to connect each receiver to the same land based teleph...

Page 117: ...aintenance and repair of such Equipment must be performed by us or our designee s DISH Network may charge you for any repairs that are necessitated by any damage to or misuse of such Equipment 6 TRANS...

Page 118: ...ded A post office box does not meet this requirement You must give us immediate notice of any change of name mailing address telephone number or physical address where your Equipment is located You ma...

Page 119: ...an Agreement DISH Network shall have the sole and exclusive authority to interpret and or make a final determination concerning any issue arising from such ambiguity EXHIBIT 1 FEES In addition to any...

Page 120: ...0 You make an EFT or check payment to DISH Network and it is subsequently returned Shipping and Handling Fee 15 00 DISH Network delivers hardware to you via regular delivery A 20 00 Extended Delivery...

Page 121: ...part of the product identifier that has the format US AAAEQ TXXXX The digits represented by are the REN without a decimal point e g 03 is a REN of 0 3 For earlier products the REN is separately shown...

Page 122: ...technician for help Refer to Troubleshooting in Chapter 4 for a detailed description of recommended customer actions If none of the remedies on the previous page stops the radio interference you shou...

Page 123: ...onnect Receiver to Antenna System 28 Connect Receiver to Nearby TV 19 Connect Receiver to Phone Line 27 Connect Receiver to Remote TV s 21 Connect to Off Air Antenna Cable 31 Connect VCR to Remote TV...

Page 124: ...e Menus 44 Lock and Unlock Receiver 63 Lock Front Panel 68 Lock Unlock Pay Per View Channels 68 Locks 9 62 Lock and Unlock Reciever 63 M Main Menu 7 42 Making a Favorites List Active 51 Maximum Number...

Page 125: ...plifier 83 Remote Controls 16 75 Attach a UHF Attenuator 33 Batteries 18 Buttons 80 Check the Address 32 Check the Device Codes 79 Control Other Devices 77 Low Battery Warning Low Battery Warning 18 O...

Page 126: ...Codes 101 TV Ratings 66 TV AUX Device Volume Control 84 TV DVD Combo Codes 105 TV VCR DVD Combo Codes 105 TV VCR Tuner Combo Codes 106 TV VCR Combo 104 TV1 IR 35 UHF Pro 34 TV1 and TV2 Indicators 13 T...

Page 127: ...Page 123 Index NOTES...

Page 128: ...Index Page 124 NOTES...

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