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C h a p t e r 8
W a r r a n t y a n d S p e c i f i c a t i o n s
DIRECTV PROTECTION PLAN
Protect your DIRECTV
®
System with the DIRECTV PROTECTION
PLAN. For a low monthly fee, the DIRECTV PROTECTION PLAN
covers the components of your DIRECTV System, giving you peace of
mind and comprehensive support to ensure that you and your family
enjoy nonstop DIRECTV
®
entertainment.
DIRECTV PROTECTION PLAN BENEFITS
Your DIRECTV Limited Warranty provides certain remedies for this
receiver during the stated coverage term. The DIRECTV PROTECTION
PLAN provides comprehensive coverage for your DIRECTV System,
including:
•
In home service calls when needed
•
Power surge related repairs
•
Cables, switches, and associated wiring throughout home
•
Dish antenna realignments
•
Replacement of defective equipment (if problem can not be resolved
over the phone) *
•
Defective remote control replacements
•
24-hour Technical Support
•
All parts and labor for repair
Get ALL THAT FOR JUST $5.99 a month for accounts with standard
DIRECTV Receivers and only $7.99 a month for accounts with
DIRECTV
®
DVR, DIRECTV HD Receivers, or DIRECTV Receivers
with UltimateTV Service. This one low monthly fee covers every
DIRECTV component and receiver on your account.
*A fee of $49 for standard IRD equipment, $249 for DIRECTV DVR or Ultimate
TV equipment, or $400 for HD equipment will be charged to your DIRECTV bill
if the defective equipment that we are replacing for you is not returned within 30
calendar days. The plan will provide a return box for the defective equipment and
even pick up the shipping costs. You'll receive replacement equipment in about 72
hours.
SIGN UP FOR THE DIRECTV PROTECTION PLAN TODAY
If you have standard DIRECTV Receiver(s), visit DIRECTV.com and
SIGN IN using the simple steps below or call 1-800-DIRECTV.
1. SIGN IN with your user name and password, or click on the "Register
now" link and go through the easy steps, then continue with Step 2.
2. SELECT Option B, and then click the "Next" button at the bottom of
the page.
3. SCROLL down to Step 3 (Add Additional Services) and SELECT
"DIRECTV PROTECTION PLAN," then CLICK on the "Next" button.
4. REVIEW your change and CLICK on the "Accept These Changes"
button.
If you have a DIRECTV
®
DVR, DIRECTV HD Receiver, or DIRECTV
Receiver with UltimateTV Service, please call 1-800-DIRECTV to sign
up.The DIRECTV PROTECTION PLAN is offered by AIG Warranty
Guard and underwritten by New Hampshire Insurance Company on
behalf of DIRECTV where authorized by law. Certain limitations apply.
Pricing, terms and conditions of the DIRECTV PROTECTION PLAN
are subject to change. The DIRECTV PROTECTION PLAN may not be
available to customers located in the territories served by the National
Rural Telecommunications Cooperative and its affiliates and members.
Full terms and conditions will be mailed to you prior to service billing
and are available at DIRECTV.com. (Note: Annual payment option no
longer available.)
Summary of Contents for R10
Page 3: ...Welcome to DIRECTV ...
Page 11: ...CHAPTER 1 Connecting Overview 2 Useful Terms 4 Cables and Accessories 7 Setup Examples 9 ...
Page 28: ...18 C h a p t e r 1 C o n n e c t i n g ...
Page 74: ...64 C h a p t e r 4 P i c k P r o g r a m s t o R e c o r d ...
Page 115: ...CHAPTER 7 Troubleshooting Contacting Customer Care 106 Troubleshooting 107 ...
Page 134: ...124 C h a p t e r 7 T r o u b l e s h o o t i n g ...
Page 146: ...136 C h a p t e r 8 W a r r a n t y a n d S p e c i f i c a t i o n s ...
Page 147: ...APPENDIX A Back Panel Reference ...
Page 151: ...APPENDIX B GNU General Public License ...
Page 157: ...Index ...
Page 161: ...151 ...
Page 162: ...152 I n d e x ...