DirecTV R10, User Manual

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Q u e s t i o n s A b o u t G e t t i n g S t a r t e d
7
Questions About Getting Started
I do not see the Welcome screen.
If you do not see the Welcome screen, you may need to change channels or change the video source your TV uses:
• If you used a Coaxial RF cable to connect your DVR to the TV, make sure you’re viewing the same channel (3 or 4) that you selected
using the switch on the back of your DVR.
• If you used Composite A/V cables to connect your DVR, make sure your TV is displaying the appropriate video source. You may
need to use the INPUT, SOURCE, or TV/VIDEO button on your TV or TV’s remote control to change video sources. If you are
having trouble changing the video source, refer to the instructions that came with your TV.
• If you did not connect the DVR directly to the TV but are instead passing the signal through your VCR, make sure your VCR is
displaying the appropriate video source. You may need to use the INPUT, or SOURCE button on your VCR or VCR’s remote
control. Also, some VCRs only pass the signal through when they are turned either on or off. If you are having trouble displaying the
correct video source, refer to the instructions that came with your VCR.
• If you are still having trouble, double-check your connections.
During Satellite Guided Setup, the screen got stuck on the Satellite Info screen.
• Press the DIRECTV button, then select Messages & Setup, then Settings, then Satellite, then Auto-Detect Satellite Information. The
screen will warn you not to proceed unless you have been instructed to do so by a customer care representative. In this instance, it is
safe to proceed past this screen without consulting Customer Care.