DirecTV R10, User Manual

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L i m i t e d 9 0 D a y W a r r a n t y
8
manufactured, approved and/or authorized, or repair of products
damaged by these modifications.
• A product used for commercial or institutional purposes.
• DIRECTV makes no warranty that the access connection will be a
local (not long distance) phone call.
• The continued provisioning of any of the programming and other
services delivered through the DVR including but not limited to
television programming, show information, program guide data, and
scheduling information.
• The content or other recorded programming stored on the DVR.
MAKE SURE YOU KEEP...
Please keep your sales receipt or other document showing proof of
purchase. Attach it to this User Guide and keep both nearby. Also keep
the original box and packing material in case you need to return your
product.
BEFORE REQUESTING REPAIR SERVICE...
Please check the troubleshooting section of this guide. This may save you
a call to DIRECTV Customer Care.
TO GET WARRANTY SERVICE...
Warranty service will be provided by DIRECTV. If you believe you need
service for your DVR, contact DIRECTV at 1-800-DIRECTV (1-800-
347-3288). A representative will go through a diagnostic checklist with
you. If it is determined that the product needs to be returned for service or
exchanged, you will receive a return authorization number. The
representative will give you complete shipping details.
TO GET OUT-OF-WARRANTY SERVICE...
To obtain out-of-warranty service contact DIRECTV at 1-800-
DIRECTV (1-800-347-3288) for information on the possibility of and
any costs for repair or replacement of out-of-warranty products.
REMEMBER...
Record the model and serial numbers found on the product below.
MODEL # _____________________________________
SERIAL # _______________________________________
ALL WARRANTIES IMPLIED BY LAW, INCLUDING ANY
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE ARE EXPRESSLY LIMITED TO
THE DURATION OF THIS EXPRESS LIMITED WARRANTY.
WITH THE EXCEPTION OF ANY WARRANTIES IMPLIED BY
THE LAW OF ANY STATE OF THE U.S.A., THIS EXPRESS
LIMITED WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL
OTHER WARRANTIES, GUARANTEES, AGREEMENTS AND
SIMILAR OBLIGATIONS OF DIRECTV. REPAIR OR
REPLACEMENT AS PROVIDED IN THIS LIMITED WARRANTY IS
THE EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY.
IN NO EVENT WILL DIRECTV BE LIABLE FOR ANY AMOUNT
GREATER THAN THE RETAIL PRICE OF THE DIRECTV
®
DVR.
DIRECTV SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR
CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS
OR IMPLIED WARRANTY ON THE DIRECTV
®
DVR.
SOME STATES DO NOT ALLOW LIMITATIONS ON
WARRANTIES, SO THE ABOVE LIMITATIONS MAY NOT APPLY
TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL
RIGHTS. YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM
STATE TO STATE.
DIRECTV, Inc.
2230 E. Imperial Hwy
El Segundo, CA 90245
1-800-DIRECTV (1-800-347-3288)