Appendix A
Packing Instructions and
Upgrade Return Forms
Packing Instructions
Overview
The Digital Services representative should work together with
the customer to ensure that the hardware is packaged properly
for return to Digital and that the proper return forms in this
appendix are completed.
Use the packing material from the upgrade kit to pack the leftover
modules and components for shipment back to Digital.
Return Forms
The Digital Services representative who performs the upgrade
must complete the Digital Services Upgrade Worksheet
and the Installation Receipt–Customer Copy and the
Installation Receipt–Digital Services Copy. The Digital Services
representative and the customer must work together to complete
the Returns Material Checklist.
A–1
