Digital Equipment Prioris XL 6000 Series, Service Maintenance Manual

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Troubleshooting
10-5
PRIO
RIS
XL
6000
Server Troubleshooting
Problem Possible Cause Action
No response when the
server is turned on. Server is not plugged in.
No power at the wall outlet.
Main logic board failed.
Main logic board jumpers
incorrectly set.
CPU has failed.
Power supply failed.
Turn off the server, plug it in, and
then turn it back on again.
Use another wall outlet.
Contact authorized service
provider.
Set all appropriate jumpers.
Contact authorized service
provider.
Contact authorized service
provider.
Power is on, but there is no
screen display. Brightness and contrast
controls not correctly set.
Monitor is off.
Monitor cable incorrectly
installed.
Incorrect video drivers
installed.
Video controller has failed.
Monitor has failed.
Adjust brightness and contrast
controls.
Turn on the monitor.
Check all monitor connections.
Install the correct video drivers.
Contact authorized service
provider.
Replace monitor or contact
authorized service provider.
Server does not boot from
CD-ROM drive. CD-ROM drive is not
connected to the Adaptec
controller. Connect the CD-ROM to the
Adaptec controller. Refer to
Chapter 9.
CD-ROM drive not
configured as a bootable
device. Change the CD-ROM setting to
“bootable” using SCSISelect.
CD-ROM disk is not
bootable. Contact your Digital representative
for the latest BIOS.
Server operates incorrectly
after installing a new CPU. CPU installed incorrectly. Reinstall CPU.
continued