Starting System Diagnostics
NOTE:
To perform the tasks in this section, you can connect a keyboard, mouse, and monitor to your system, or you
can use the console redirection function on the serial port (COM1). See
Figure 2-3
for the location of the serial port.
See the
System Administrator's Guide
for information on console redirection.
1. Go to the Dell | Support website at
support.dell.com
and download the system diagnostics.
2. Create diskettes from the downloaded diagnostics program.
3. Insert the first diskette you created into the system's diskette drive.
4. Boot the system.
If the system fails to boot, see "
Getting Help
."
When you start the system diagnostics, a message is displayed telling you that the diagnostics is loading. The
Diagnostics
menu appears. The menu allows you to run all or specific diagnostic tests or to exit system diagnostics.
NOTE:
Before you read the rest of this section, start the system diagnostics so that you can see it on your monitor
screen.
For a quick check of the system, select
Test All Devices
and then select
Quick Tests
. This option runs only the device tests
that do not require user interaction and that do not take a long time to run. Dell recommends that you choose this option first
to increase the chance of tracing the source of the problem quickly. To test a particular device, select
Test One Device
. For
a complete check of the system, select
Test All Devices
and then select
Extended Tests
.
To check a particular area of the system, choose
Advanced Testing
. When you select
Advanced Testing
, the main screen
of the diagnostics appears. This screen includes a listing of the various device groups in the system and the system's service
tag.
To view data on test results, select
Information and Results
. Select
Program Options
to view the program options screen,
which lets you set various test parameters.
By selecting the
Device Configuration
option, you can see an overview of the devices in the system.
Selecting
Exit to MS-DOS
exits the diagnostics and returns you to the MS-DOS
®
operating system environment.
To select an option from the
Diagnostics
menu, highlight the option and press <Enter>, or press the key that corresponds
to the highlighted letter in the option you choose.
Using the System Diagnostics
When you select
Advanced Testing
from the
Diagnostics
menu, the main screen of the diagnostics appears.
Information on the main screen of the diagnostics is presented in the following areas:
Two lines at the top of the main screen identify the diagnostics, the version number, and the system service tag.
On the left side of the screen,
Device Groups
lists the diagnostic device groups in the order they will run if you select
All
under the
Run Tests
submenu. Press the up- or down-arrow key to highlight a device group.
On the right side of the screen,
Devices for Highlighted Group
lists the specific devices within a particular test
group.
Two lines at the bottom of the screen make up the menu area. The first line lists the menu options you can select;
press the left- or right-arrow key to highlight an option. The second line gives information about the highlighted
option.
Using the Device Groups Menu
Summary of Contents for PowerVault 775N
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