Dell PowerEdge KVM 1081AD User Manual Download Page 21

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Product Overview

FLASH Upgradeable

Upgrade your Remote Console Switch and SIP modules at any time to ensure

you are always running the most current firmware version available. Flash

Upgrades can be initiated through the OSCAR interface, on-board web

interface, or the Serial Console. The Remote Console Switch can be

configured to perform automatic firmware upgrades of SIP modules. See

"Appendix D: FLASH Upgrades" on page 211 for more information.

Cascade (Tier) Expansion

The Remote Console Switch features allow you to cascade additional Dell

Console Switches from each of the Analog Rack Interface (ARI) ports on the

switch. The cascaded switches are attached in the same manner as any device.

This additional tier of units allows you to attach up to 512 servers in one

system. See "Adding a Cascade Switch" on page 26.

Remote Console Switch Software Features and

Benefits

NOTE:

For how to use the Remote Console Switch Software, see the Dell Remote

Console Switch Software User’s Guide or the help included with the software.

The Dell™ Remote Console Switch Software is a cross-platform management

application that allows you to view and control the Dell Remote Console

Switch and all attached servers. The cross-platform design ensures

compatibility with most popular operating systems and hardware platforms.

The Remote Console Switch Software provides secure switch-based

authentication, data transfers, and username/password storage. Each switch

handles authentication and access control individually for more decentralized

system control.
The Remote Console Switch Software utilizes Explorer-like navigation with

an intuitive split-screen interface, providing you with a single point of access

for your entire system. From here, you can manage your existing switches,

install a new switch, or launch a video session to a system server. Built-in

groupings such as Servers, Sites, and Folders provide an easy way to select the

units to view. Powerful search and sort capabilities allow you to easily find any

unit.

Summary of Contents for PowerEdge KVM 1081AD

Page 1: ...TICE A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem CAUTION A CAUTION indicates a potential for property damage personal injury or death ___________________ Information in this document is subject to change without notice 2010 Dell Inc All rights reserved 2161DS 2 4161DS 2321DS Remote Console Switch ...

Page 2: ...ing in any way out of the use of this software even if advised of the possibility of such damage Reproduction of these materials in any manner whatsoever without written permission of Dell Inc is strictly forbidden Trademarks used in this text Avocent is a registered trademarks of Avocent Corporation OSCAR is a registered trademark of Avocent Corporation or its affiliates Dell OpenManage and the D...

Page 3: ...his product are obtained under one or more of the following designations CMN Certification Model Number MPN Manufacturer s Part Number or Sales Level Model designation The designation that is referenced in the EMC and or safety reports and certificates is printed on the label applied to this product Please refer to the Dell Regulatory Technical Bulletin included with your Remote Console Switch for...

Page 4: ......

Page 5: ...ith Avocent IQ Module Intelligent Cabling 2 OSCAR Interface 2 On board Web Interface 2 DSView 3 Management Software Plug in 2 Virtual Media 3 Security 3 Encryption 3 Operation Modes 4 Video 4 5 FLASH Upgradeable 5 Cascade Tier Expansion 5 Remote Console Switch Software Features and Benefits 5 Easy to Install and Configure 6 Powerful Customization Capabilities 6 Extensive Remote Console Switch Mana...

Page 6: ...g the Remote Console Switch Unit 15 Video Optimization 24 Mouse Acceleration 24 Connecting a SIP 24 Adding a Cascade Switch 26 Cascading with Legacy Switches 29 Adding a PEM Optional 30 Connecting to the Network 32 On board Web Interface Installation and Setup 32 Supported Browsers 32 Launching the On board Web Interface 32 3 Controlling Your System at the Analog Ports 35 Viewing and Selecting Por...

Page 7: ...on 52 Scanning Your System 52 Setting the Preemption Warning 54 Displaying Configuration Information 55 Running System Diagnostics 56 Broadcasting to Servers 57 Power Controlling Devices 59 Power window 59 PDUs window 60 PDU Settings window 60 PDU Inlets window 61 PDU Outlets window 62 4 Using the Viewer 65 Accessing Servers from the On board Web Interface 65 Interacting With the Server Being View...

Page 8: ...sion Options General Tab 82 Screen Capturing 83 Preemption 84 Preemption of Remote User by a Remote Administrator 85 Preemption of a Local User Remote Administrator by a Remote Administrator 85 Connection Sharing 86 5 Virtual Media 89 Common Virtual Media Terms 89 Configuring Virtual Media Locally 90 Enabling Disabling Virtual Media Using the OSCAR Interface 90 Setting Virtual Media Options Using ...

Page 9: ...Parameters 102 Setting Up User Accounts 104 Locking and Unlocking User Accounts 108 Enabling and Configuring SNMP 109 Enabling Individual SNMP Traps 111 Viewing and Resynchronizing Server Connections 112 Modifying a Server Name 113 Viewing and Configuring Tiered Switch Connections 114 Viewing the SIPs and IQ Modules 115 Viewing Remote Console Switch Version Information 116 SIPs Subcategory 117 Upg...

Page 10: ...rd 137 8 LDAP Feature for the Remote Console Switch 139 Overview 139 The Structure of Active Directory 139 Domain Controller Computers 140 Object Classes 140 Attributes 141 Schema Extensions 141 Standard Schema versus Dell Extended Schema 142 Standard Installation 143 Configure the Override Admin Account 144 Configuring DNS Settings 144 Configuring the Network Time Protocol Settings 145 Configurin...

Page 11: ...lling the Dell Extension to the Active Directory Users and Computers Snap In Optional 165 Adding Users and Privileges to Active Directory with Dell Schema Extensions 166 Creating a SIP Object 166 Creating a Privilege Object 166 Using Dell Association Objects Syntax 167 Creating an Association Object 168 Adding Objects to an Association Object 168 Console Redirection Access Security 169 Using Activ...

Page 12: ...79 C Appendix C MIBs and SNMP Traps 181 MIB Groups 182 Enterprise Traps 195 D Appendix D FLASH Upgrades 211 Upgrading the Remote Console Switch 211 Upgrading the SIP module firmware 214 E Appendix E Technical Specifications 217 F Appendix F Technical Support 221 Index 223 ...

Page 13: ...the additional safety instructions The Remote Console Switch Installation Guide included with your rack solution that describes how to install your system into a rack The User s Guide which provides information about setting up and operating your rack mounted server system The appropriate Avocent installer user guide for your product if applicable Visit avocent com manuals for more information Gen...

Page 14: ...ore removing covers or touching internal components Operate the product only from the type of external power source indicated on the electrical ratings label If you are not sure of the type of power source required consult your service provider or local power company NOTICE To help avoid damaging your system be sure the voltage selection switch if provided on the power supply is set for the voltag...

Page 15: ...n statements and procedures System rack kits are intended to be installed in a rack by trained service technicians If a non Dell rack is utilized be sure that the rack meets the specifications of a Dell rack Elevated Ambient Temperature If installed in a closed rack assembly the operation temperature of the rack environment may be greater than room ambient Use care not to exceed the rated maximum ...

Page 16: ... Pay particular attention to supply connections other than direct connections to the branch circuit for example use of power strips LAN Options Do not connect or use during a lightning storm There may be a risk of electrical shock from lightning Never connect or use in a wet environment ...

Page 17: ...he Remote Console Switch also provides SIP intelligent module capability The SIP module with CAT 5 design dramatically reduces cable clutter while providing optimal resolution and video settings The built in memory of the SIP module simplifies configuration by assigning and retaining unique device names and Electronic ID EID numbers for each attached device The SIP module is powered directly from ...

Page 18: ...allowing you to assign unique device names On board Web Interface The on board web interface provides similar management functions as the Remote Console Switch Software but does not require a software server or any installation The on board web interface is launched directly from the switch and any servers connected to the Remote Console Switch are automatically detected You can use the on board w...

Page 19: ...y to USB ports on the switch or the server hosting the on board web interface browser session You can open a virtual media session to a server from the Viewer The Viewer can be opened from either the on board web interface or Remote Console Switch software NOTE To open a virtual media session with a server the server must first be connected to a Remote Console Switch using a virtual media capable ...

Page 20: ...he Remote Console Switch provides optimal resolution for analog VGA SVGA and XGA video You can achieve resolutions of 1024 x 768 depending on the length of cable separating your switch and servers Table 1 1 Maximum Resolution Refresh Rate Video Type 720 x 400 70 Hz VGA 640 x 480 60 Hz VGA 640 x 480 72 Hz VESA 640 x 480 75 Hz VESA 800 x 500 60 Hz VESA 800 x 600 56 Hz VESA 800 x 600 60 Hz VESA 800 x...

Page 21: ...Console Switch Software see the Dell Remote Console Switch Software User s Guide or the help included with the software The Dell Remote Console Switch Software is a cross platform management application that allows you to view and control the Dell Remote Console Switch and all attached servers The cross platform design ensures compatibility with most popular operating systems and hardware platform...

Page 22: ... new switch is installed you can configure switch parameters control and preempt user video sessions and execute numerous control functions such as rebooting and upgrading your switch The Remote Console Switch Software is designed to be compatible with the Dell OpenManage IT Assistant Event Viewer allowing system administrators to consolidate system event reports IPv4 and IPv6 Capabilities The Rem...

Page 23: ...he management of systems In addition the Remote Console Switch Software includes support for Avocent brand IQ Modules expanding the range of server types that can be managed The addition of support for Avocent brand IQ modules means that the following connections are now supported PS 2 modules Dell and Avocent modules available USB modules Dell and Avocent modules available Serial modules Avocent ...

Page 24: ...8 Product Overview ...

Page 25: ...ave been upgraded to their most recent version of firmware For information on upgrading a Remote Console Switch through the on board web interface please see Upgrading Firmware on page 120 Remote Console Switch Quick Setup Checklist To set up the Remote Console Switch see the Remote Console Switch Installation and Setup on page 10 1 Adjust mouse acceleration on each server to Slow or None 2 Instal...

Page 26: ... used Dell recommends a dedicated switched 100BaseT network Getting Started Before installing your Remote Console Switch refer to the list below to ensure you have all items that shipped with the Remote Console Switch as well as other items necessary for proper installation Supplied with the Remote Console Switch Remote Console Switch unit Local country power cord 0U mounting bracket 1U mounting b...

Page 27: ... multiple keyboards and multiple mice on the Analog Port The use of more than one input device simultaneously however may produce unpredictable results Rack Mounting Your Remote Console Switch Unit Obtain a Switch Mounting Bracket Kit 0U or 1U to rack mount your Remote Console Switch unit Before installing the Remote Console Switch and other components in the rack stabilize the rack in a permanent...

Page 28: ...ss down until the blue push button pops out and clicks Figure 2 1 OU Mounting Bracket Installation To install the 2161DS 2 4161DS Remote Console Switch 1U four point switch mounting bracket 1 Remove the screws on each side of the 1U four point switch and set them aside to attach to the front 1U bracket pieces later 2 Line up the vent holes in the long side of the kit s front brackets with the vent...

Page 29: ...bination hex head screws through the slots in the bracket then the holes in the mounting rail and then into the cage nuts or clip nuts 7 Attach four cage nuts or clip nuts to the rack mounting flange of the rack cabinet back so that the nut is positioned on the inside of the rack 8 Slide the rear brackets into the channel of the front brackets adjusting them to fit the rack depth 9 Mount the rear ...

Page 30: ...wrong side of the switch 2 Repeat the procedure for the left side of the switch chassis 3 Install a push nut to one end of the cable support rod Position the extensions with their slotted mounting flanges facing in opposing directions 4 Select a position hole on the lower side of the slide extensions Slide the support rod through the selected hole and the hole on the opposite extension 5 Install t...

Page 31: ...cket corners hardware not provided Figure 2 3 2321DS Remote Console Switch Mounting Bracket Installation Installing the Remote Console Switch Unit The diagram below illustrates one possible configuration for your Remote Console Switch appliance Follow the detailed set of procedures following Figure 2 4 to successfully install your Remote Console Switch unit ...

Page 32: ...Configuration Table 2 1 Basic Remote Console Switch Configuration Descriptions Number Description Number Description 1 Power Cord 6 Servers 2 16 2 Analog User 7 ARI Port 3 Digital User 8 SIP or IQ Module 4 Network 9 Server 1 5 USB Devices 4 3 8 2 6 9 7 5 1 ...

Page 33: ...lems NOTE The maximum supported cable length from switch to device is 30 meters To install the Remote Console Switch hardware NOTE The default username is Admin There is no default password 1 Connect a terminal or PC running the terminal emulation software to the configuration port on the back panel of the Remote Console Switch using the supplied serial cable The terminal should be set to 9600 bau...

Page 34: ...18 Installation Figure 2 5 Main Menu To configure the Remote Console Switch hardware 1 You will see the Main menu with eleven options Select option 1 Network Configuration ...

Page 35: ... Dynamic Dell recommends using a static IP address for ease of configuration 5 Select options 3 5 from the Terminal Applications menu in turn to finish configuring your Remote Console Switch for IP address Netmask and Default Gateway 6 Once this is completed type Ø to return to the main menu NOTE Network configuration can also be performed See Controlling Your System at the Analog Ports on page 35...

Page 36: ...mbers Type the port numbers you wish to use for the HTTP port and the HTTPS port Figure 2 8 Web Interface Port Configuration Menu Set Ports Option 3 If the values are correct for your network type Y and press the Enter key NOTE You will need to reboot the Remote Console Switch to use these port numbers ...

Page 37: ... Console Switch Software User s Guide or the help included with the software or the web interface see Launching the On board Web Interface on page 32 To input and install a web certificate 1 You will see the Main menu with eleven options Select option 11 Input Web Server Certificate to open the Input Web Server Certificate Menu Figure 2 9 Web Server Certificate Input Menu 2 Select option 1 User In...

Page 38: ... optional organization unit name marketing for example d Organization Name the exact legal unabbreviated name of your organization e Locality Name the city where your organization is located f State or Province Name the unabbreviated state or province where your organization is located g Country Name the two letter ISO abbreviation for your country h Email Address the email address for the CA to c...

Page 39: ...lowing text BEGIN CERTIFICATE MIIDJzCCApCgAwIBAgIBADANBgkqhkiG9w0BAQQFADBxMQswC QYDVQQGEwJVUzEQ Text removed from example 3omoTQuBURERxg3vrwEzLqCUanQmw5BQJAVC6LT DP7DNz xi pZoI ZyaTgQEdR0 R0x0yYSaYETpMY53NMAVlCxETVkvkI2F f 1sn 9Ik7GWBuPp LbTmYfMoQ END CERTIFICATE BEGIN RSA PRIVATE KEY MIICXAIBAAKBgQDI6KTaqoPfZhK7Wdd Dzx03IVQlBqp Vslt n34YMDdpJ8mfqND Text removed from example b6KA7VfijVhIt3lKcYsCQE...

Page 40: ...rebuild automatically or Clear the ARP table entry in a video session viewer workstation and ping the appliance at its IP address This can be done from a DOS window a Type ARP d 1 2 3 4 where 1 2 3 4 is the IP address of the Remote Console Switch b Type PING 1 2 3 4 If the PING is successful the Remote Console Switch is ready for operation Mouse Acceleration NOTE Dell highly recommends that all Mi...

Page 41: ... Remote Console Switch unit Figure 2 11 4 Connect the other end of the CAT 5 cable to the desired ARI port on the back of your Remote Console Switch unit 5 Repeat steps 2 4 for all servers you wish to attach NOTE Power down the Remote Console Switch unit before servicing Always disconnect the power cord from the wall outlet NOTE In addition to Dell SIPs the Remote Console Switch may also be connec...

Page 42: ...l NOTE The Remote Console Switch does not support the EL80 DT 1 Mount the switch into your rack Locate a CAT 5 cable to connect your Remote Console Switch unit to the cascade switch Figure 2 13 Table 2 2 Connecting a SIP Descriptions Number Description 1 CAT 5 2 USB Connection 3 PS 2 Connection 1 2 3 ...

Page 43: ...Connect the other end of the CAT 5 cable to the ACI port on the back of your cascade switch 4 Connect the devices to your cascaded switch according to the switch manufacturer s recommendations 5 Repeat steps 1 4 for all the cascade switches you wish to attach to your Remote Console Switch system ...

Page 44: ...nalog Switch NOTE The Remote Console Switch supports only 1 switch per ARI port You cannot cascade another switch under this first switch Table 2 3 Remote Console Switch With a Cat 5 Analog Switch Descriptions Number Description 1 Local User 2 CAT 5 3 ACI Port 1 2 3 ...

Page 45: ...he CAT 5 cabling to the ARI port on the Console Switch 3 Connect the other end of the CAT 5 cable to a Dell SIP or IQ module 4 Connect the SIP or IQ module to your legacy switch according to the switch manufacturer s recommendations 5 Repeat steps 1 4 for all the legacy switches you wish to attach to your Remote Console Switch system NOTE The Remote Console Switch supports only 1 switch per ARI po...

Page 46: ...o expand each ARI port to accommodate up to eight devices instead of one NOTE The PEM operates passively Therefore once a user accesses a device attached to a PEM any subsequent users attempting to access any of the devices attached to that PEM will be blocked NOTE A virtual media session cannot be opened to a server that is connected to a PEM To add a PEM optional ...

Page 47: ...ctor slightly separated from the other connectors on the PEM Connect the remaining end of the CAT 5 cable to the desired ARI port on the back of your Remote Console Switch unit 3 To one of the eight RJ 45 connectors grouped on the back of the PEM attach the CAT 5 cabling that will run between your PEM and each device s SIP 4 Connect the other end of the CAT 5 cable to the first of the SIPs 5 Repea...

Page 48: ... connectors to the appropriate ports on the back of your Remote Console Switch unit On board Web Interface Installation and Setup Once you have installed a new Remote Console Switch you can use the on board web interface to configure unit parameters and launch video sessions Supported Browsers The on board web interface supports the following browsers Microsoft Internet Explorer version 6 x SP1 or...

Page 49: ...he serial console If you are using an IPv6 address you must enclose the address in square brackets 2 The login window opens Type your username and password and click OK 3 The on board web interface opens and displays the Connections tab NOTE The Remote Console Switch will attempt to detect if Java is already installed on your PC If it is not in order to use the on board web interface you will need...

Page 50: ...34 Installation ...

Page 51: ...by name port or by the unique Electronic ID number EID embedded in each SIP module The Port column indicates the ARI port to which a device is connected If you cascade a switch from the main Remote Console Switch creating another tier the port numbering displays the ARI port first then the switch port to which the device is connected For example in Figure 3 1 devices 06 01 06 02 06 03 and 06 04 ar...

Page 52: ...s chapter Viewing the Status of Your Switch The status of the devices in your system is indicated in the right columns of the Main dialog box Table 3 1 describes the status symbols Table 3 1 OSCAR Interface Status Symbols Symbol Description SIP is online SIP is offline or is not operating properly Connected switch is online Connected switch is offline or is not operating properly SIP is unavailabl...

Page 53: ...elected device by pressing Enter To select the previous device Press Print Screen and then Backspace This key combination toggles between the previous and current connections To disconnect the user from a device Press Print Screen and then Alt 0 or click Disconnect in the OSCAR interface This leaves the user in a free state with no device selected The status flag on your desktop displays Free Soft...

Page 54: ... To select a device press Print Screen If the display order of your device list is by port Port button is depressed type the port number and press Enter or If the display order of your device list is by name or EID number Name or EID button is depressed type the first few characters of the name of the device or the EID number to establish it as unique and press Enter 2 To switch back to the previo...

Page 55: ... Hotkey Opens dialog boxes selects or checks options and executes actions when used with underlined letters Alt X Closes the current dialog box and returns to the previous one Alt O Selects the OK button then returns to the previous dialog box Click Enter In a text box selects the text for editing and enables the left and right arrow keys to move the cursor Press Enter to select the entire field c...

Page 56: ...ype from the keyboard or keypad Table 3 3 Setup Features to Manage Routine Tasks for Your devices Feature Purpose Menu Change the device listing between numerically by port or EID number and alphabetically by name Change the Screen Delay Time before the OSCAR interface displays after pressing Print Screen Security Set passwords to restrict device access Enable the screen saver Flag Change display ...

Page 57: ...interface launch sequence The display order setting alters how devices display in several screens including the Main Devices and Broadcast dialog boxes Scan Set up a custom scan pattern for up to 100 devices Switch Choose the switch mode and the share mode time out Network Choose your network speed transmission mode and configuration VMedia Set the behavior of the appliance during a virtual media ...

Page 58: ...nly one keyboard combination is selected it cannot be de selected until a second one is chosen To choose the default display order of devices 1 Select Name to display devices alphabetically by name or Select EID to display devices numerically by EID number or Select Port to display devices numerically by port number 2 Click OK To set a Screen Delay Time for the OSCAR interface 1 Type in the number...

Page 59: ...cked until you press any key or move the mouse You must type in your password to continue Use the Security dialog box to lock your console with password protection set or change your password and enable the screen saver To access the Security dialog box 1 Press Print Screen to launch the OSCAR interface The Main dialog box appears 2 Click Setup Security The Security dialog box displays Figure 3 4 ...

Page 60: ...re 4 For Mode select Energy if your monitor is ENERGY STAR compliant otherwise select Screen CAUTION Monitor damage can result from the use of Energy mode with monitors not compliant with Energy Star 5 Optional Click Test to activate the screen saver test which lasts 10 seconds then returns you to the Security dialog box 6 Click OK To log in to your console 1 Press any key or move the mouse 2 The ...

Page 61: ...ecurity dialog box 6 Click OK NOTE Activation of the screen saver mode disconnects the user from a device no device is selected The status flag displays the status Free To exit the screen saver mode Press any key or move your mouse The Main dialog box displays and any previous device connection is restored after the password is validated by the appliance To turn off the screen saver 1 In the Secur...

Page 62: ...s flag 3 Optional Select Timed to display the status flag for only five seconds after switching 4 Select a status flag color in Display Color 5 In Display Mode select Opaque for a solid color status flag or select Transparent to see the desktop through the status flag 6 To position the status flag on the desktop a Click Set Position to gain access to the Set Position Flag screen b Click on the tit...

Page 63: ...e 1 Press Print Screen to launch the OSCAR interface The Main dialog box appears 2 Click Setup Language The Language dialog box displays Figure 3 6 Language Dialog Box 3 Click to select the language you want the OSCAR interface to appear in 4 Click OK to accept the change you have made and return to the Setup dialog box The Setup dialog box displays in the language you have selected Assigning Devi...

Page 64: ...tup Devices The Devices dialog box displays Figure 3 7 Devices Dialog Box When the Remote Console Switch discovers a cascaded switch the port numbering changes to accommodate each device under that switch For example if the switch is connected to ARI port 6 the switch port is listed as 06 and each device under it is numbered sequentially 06 01 06 02 and so on NOTE Changes made in the Device Modify...

Page 65: ...red in the SIP module so even if you move the SIP server to another ARI port the name and configuration is recognized by the switch NOTE If a device is turned off the respective SIP module does not appear in the Names list To access the Names dialog box 1 Press Print Screen to launch the OSCAR interface The Main dialog box appears 2 Click Setup Names The Names dialog box displays NOTE If the serve...

Page 66: ...m 5 Click OK in the Names dialog box to save your changes or Click X or press Escape to close the dialog box without saving changes Configuring Network Settings You can change the network settings for your Remote Console Switch via the serial port or from the Network dialog box From the Network dialog box you can choose either IPv4 default or IPv6 mode You will be able to change the following netw...

Page 67: ...IPv4 Mode Dialog Box Figure 3 10 Network IPv6 Mode Dialog Box Once you have made changes to the network settings click OK The Remote Console Switch will reboot Configuring Virtual Media Settings For how to configure virtual media settings see Virtual Media on page 89 ...

Page 68: ...play Versions The Version dialog box displays The top half of the box lists the subsystem versions in the appliance Figure 3 11 Version Dialog Box 3 Click the SIP button to view individual SIP module version information The SIP Select dialog box displays 4 Select a SIP module to view and click the Version button The SIP Version dialog box displays 5 Click X to close the SIP Version dialog box Scan...

Page 69: ...pears 2 Click Setup Scan The Scan dialog box displays Figure 3 12 Scan Dialog Box 3 The dialog box contains a list of all devices attached to your appliance Click the checkbox next to the devices you wish to scan or Double click on a device name or port or Press Alt and the number of the device you wish to scan You can select up to 16 devices from the entire list 4 In the Time box type the number ...

Page 70: ... 1 Select a device if the OSCAR interface is open or Move the mouse or press any key on the keyboard if the OSCAR interface is not open Scanning stops at the currently selected device or Press Print Screen The Main dialog box will appear 2 Click Commands The Commands dialog box displays 3 Clear Scan Enable Setting the Preemption Warning Administrators and users with equal or higher access rights t...

Page 71: ...ied time elapses Figure 3 13 Preempt Dialog Box 4 Click OK to save the settings Displaying Configuration Information You can view the configuration of your Remote Console Switch from the Configuration dialog box This dialog box provides you with quick access to the settings you have entered and allows you to add additional features by clicking the License Key button and typing the license key for ...

Page 72: ...ve a warning indicating that all users remote and local will be disconnected Click OK to confirm and begin the test The Diagnostics dialog box displays The top section of the dialog box displays the hardware tests The bottom portion divides the tested SIP modules into three categories On line Offline or Suspect NOTE A SIP module may appear to be offline while it is being upgraded Figure 3 14 Diagn...

Page 73: ...r in a system to ensure that all selected servers receive identical input You can choose to broadcast keystrokes and or mouse movements independently NOTE You can broadcast up to 16 devices at a time one device per ARI port Remote User Video Reports on whether a digital video channels are installed but not working LAN Connection Indicates whether LAN connection is active and whether traffic has be...

Page 74: ...ons In addition the mouse must be in exactly the same place on all screens Because these conditions are extremely difficult to achieve broadcasting mouse activity to multiple systems may have unpredictable results To access the Broadcast dialog box 1 Press Print Screen to launch the OSCAR interface The Main dialog box appears 2 Click Setup Broadcast The Broadcast dialog box displays Figure 3 15 Br...

Page 75: ...Only devices in the list are accessible NOTE Any other user is disabled when broadcast mode is enabled To turn broadcasting off From the Commands dialog box clear the Broadcast Enable checkbox Power Controlling Devices You can control supported PDUs through the OSCAR interface NOTE This feature is only available on the 2321DS Remote Console Switch Power window Through the Power window you can view...

Page 76: ...nected to your system The status of each PDU is indicated by one or more status symbol in the right column The following table describes the status symbols Table 3 6 PDUs Window Status Symbols To view connected PDUs Open the PDUs window The window contains a listing of all PDUs attached to your system PDU Settings window From the PDUs window you can view the PDU Settings window which allows you to...

Page 77: ...the Cycle Delay field enter the number of seconds you want the Remote Console Switch to wait between turning off and turning on 5 Click OK PDU Inlets window From the Inlets window you can view and modify inlet parameters NOTE You can only modify inlet parameters on a PDU that is currently online To view modify PDU Inlet settings 1 Press Print Screen to launch the OSCAR interface The Main dialog bo...

Page 78: ...g box appears 2 Click Setup PDUs 3 Complete one of the following steps Select a PDU name then click Settings to open the PDU Settings window or Select a PDU name then press Enter to open the PDU Settings window or Double click on the PDU name to open the PDU Settings window 4 Click Outlets 5 Complete one of the following steps Select an outlet then click Settings to open the Outlet Settings window...

Page 79: ... Analog Ports 63 b In the Power On Interval field enter the number of seconds you want the Remote Console Switch to wait between turning off and turning on NOTE The Power On Interval must be an integer between 0 and 7200 8 Click OK ...

Page 80: ...64 Controlling Your System at the Analog Ports ...

Page 81: ...wer from the Remote Console Switch Software or the on board web interface This chapter describes how to use the Viewer from the on board web interface For how to use the Viewer from the Remote Console Switch Software see the Dell Remote Console Switch Software User s Guide or the help included with the software Accessing Servers from the On board Web Interface The Connections tab in the on board w...

Page 82: ...You may need to align these if they do not move together or adjust the video if they seem to jump about From this window you will be able to access all the normal functions of this server as if you were sitting right in front of it You may also perform Viewer specific tasks such as sending special macro commands to the server NOTE If you are experiencing slow mouse response during a remote video s...

Page 83: ...er Menu bar Figure 4 3 Viewer Menu Bar A Thumbtack Click to lock the menu bar in place This prevents the menu bar from hiding once you have moved the mouse cursor away from the menu bar B Menu Options The menus provides access to functions available through the Viewer C Toolbar Buttons You may add up to 10 buttons to the tool bar These buttons allow you to provide easy access to defined functions ...

Page 84: ...requirements This includes adjustment of the video resolution toolbar settings and keyboard macro settings Adjusting the Viewer Toolbar You may add up to 10 buttons to the toolbar These buttons allow you to provide easy access to defined function and keyboard macros By default the Align Local Cursor Refresh Image and Single Cursor Mode buttons are displayed To add buttons to the toolbar Connection...

Page 85: ...ay Time Unless the Thumbtack button has been clicked the toolbar will disappear when you remove the mouse cursor You can change the interval between the removal of the mouse cursor and the disappearance of the toolbar by adjusting the Toolbar Hide Delay time To change the Toolbar Hide Delay time 1 From the Tools menu in the Viewer choose Session Options The Session Options toolbar is displayed 2 C...

Page 86: ...or is not displayed NOTE Single Cursor mode operates on Windows platforms only The second button allows you to align the mouse cursors and the third allows you to refresh the video Figure 4 5 Viewer Toolbar Display Adjustment Buttons To set the Viewer to Single Cursor mode In the Viewer toolbar click the Single Cursor Mode button To align the mouse cursors Click the Align Local Cursor button on th...

Page 87: ... access a channel using sharing the display adjusts to match the input resolution selected by the primary user of that channel This prevents the primary user s display from being affected If the resolution changes any time during a session the display is adjusted automatically When Full Scale is selected the Viewer adjusts to the screen resolution of the server and sets the screen size accordingly...

Page 88: ...rt the Dambrackas Video Compression DVC algorithm which enables users to adjust the number of viewable colors in a remote session window You may choose to display more colors for the best fidelity or fewer colors to reduce the volume of data transferred on the network The Viewer window can be viewed using the Best Color Available slower updates Best Compression fastest updates a combination of Bes...

Page 89: ...e 4 7 Manual Video Adjust Dialog Box A Image Capture Width B Pixel Sampling Fine Adjust C Image Capture Horizontal Position D Image Capture Vertical Position E Contrast F Brightness G Noise Threshold H Priority Threshold I Automatic Video Adjustment J Refresh Image K Adjustment bar L Video Test Pattern M Performance Monitor N Close box ...

Page 90: ...ering video Dell recommends that the noise threshold be set to the highest level that allows efficient system performance while still being able to recover pixel colors over which the mouse cursor travels NOTE When adjusting the noise threshold use the slider bar for large adjustments and the Plus and Minus buttons at the ends of the slider bar for fine tuning Improving Screen Background Color Dis...

Page 91: ...e movement to the server In a 2 1 scaling the same mouse movement will send a 2X mouse movement In a 1 2 scaling the value will be 1 2X To set custom mouse scaling 1 From the Viewer menu select Tools Session Options The Session Options dialog box appears 2 Click the Mouse tab 3 Click the Custom radio button The X and Y fields become enabled 4 Type the mouse scaling values you wish in the X and Y f...

Page 92: ...OTE Leaving the noise threshold at zero triggers constant video refresh resulting in high network usage and a flickering video It is recommended that the noise threshold be set at the highest level that allows efficient system performance while still being able to recover pixel colors that the mouse cursor travels over NOTE When adjusting the noise threshold the slider bar is used for large adjust...

Page 93: ...ervers Using the Thumbnail Viewer you can set up a scan sequence of up to 16 servers to monitor your servers The scan mode moves from one thumbnail image to the next logging into a server and displaying an updated server image for a user specified length of time View Time Per Server before logging out of that server and moving on to the next thumbnail image You can also specify a scan delay betwee...

Page 94: ...mbnail will be included in the scan sequence again If another user has an active connection to a server the server will be skipped and a red X will be displayed in the indicator light below the frame The Remote Console Switch Software can scan connected servers on multiple Remote Console Switches while the on board web interface can only scan connected servers on a single Remote Console Switch NOT...

Page 95: ...ck Scan Thumbnail View Status Indicators The green LED indicates that a server is currently being scanned The red X indicates that the last scan of the server was not successful The scan may have failed due to a credential or path failure the server path on the Remote Console Switch was not available or because of some other reason When the mouse pointer is placed on the red X a tool tip appears a...

Page 96: ...use the scan and set the thumbnail size for all servers To launch a server Video session 1 Select a server thumbnail 2 From the Thumbnail Viewer select Thumbnail server name View Interactive Session or Right click a server thumbnail and select View Interactive Session That server s video will be launched in an interactive Viewer window To enable or disable a server in the scan sequence 1 Select a ...

Page 97: ...ros menu in the Viewer allows you an easy way to send multiple keystrokes to the server The Viewer provides a list of default keystroke selections for Microsoft Windows systems Linux Systems and Sun systems To choose which system you are using Click the Macro menu in the Viewer Select Display on Menu and select Windows Linux or Sun To send keystrokes to the server Click the Macro menu in the Viewe...

Page 98: ... Figure 4 13 Viewer Macro Menu Expanded Sun Option Session Options General Tab The General tab in the Session Options dialog box allows you to control the Keyboard Passthrough option in non full screen mode the Menu Activation Keystroke and the Background Refresh selection ...

Page 99: ...esh check box allows you to specify whether background refreshing occurs When this option is selected the Viewer is sent a constant stream of data from the device whether or not a change has occurred on the device To change session options 1 From the Tools menu in the Viewer choose Session Options The Session Options toolbar is displayed 2 Click the General tab 3 Modify the session options as desi...

Page 100: ...NOTE All users sharing the connection that is being preempted will be warned but only the primary user will be able to reject the preemption if allowed Table 4 2 outlines the preemption scenarios and detailed scenarios in which preemption requests can be rejected For information about preemption and reserved or locked virtual media sessions see Virtual Media on page 89 Table 4 2 Preemption Scenari...

Page 101: ...e local user or by another remote administrator with equal privileges the currently connected user can accept or reject the preemption request A message appears asking the connected local user or remote administrator whether they want to accept the preemption request If the preemption request is rejected a message appears informing the remote administrator that their request has been rejected and ...

Page 102: ...alth Video session Access to the device is governed by the nature of the current user s connection to the device There are two types of Video session users a Primary user and up to 11 simultaneous Secondary users a single 2161DS 2 or 4161DS appliance supports up to 12 simultaneous sessions across all attached servers Only the Primary user can accept or reject preemption requests for all users shar...

Page 103: ...ion when you select Exclusive Mode you are warned that selecting Exclusive Mode will cause the other users to become disconnected from the session NOTE Only the Primary user can request an Exclusive session If other users are sharing at the time Exclusive Mode is requested they are disconnected regardless of the Primary users access level To open a Video session in Exclusive mode In the Viewer cho...

Page 104: ...88 Using the Viewer ...

Page 105: ...nmap the virtual media device You can then insert the new media and remap the virtual media device The media will be available in the new virtual media session NOTE To use virtual media on a given server a USB2 SIP or Avocent brand PS2M or USB2IQ module must be used to connect that server to the KVM switch NOTE A virtual media session cannot be opened to a server that is connected to a PEM This ch...

Page 106: ...he session will be reserved Configuring Virtual Media Locally The local port administrator which is anyone that has access to the local user port will be able to enable or disable virtual media on any server connected to a USB2 SIP This control will be maintained in the appliance after a power cycle Enabling Disabling Virtual Media Using the OSCAR Interface Local administrators can enable or disab...

Page 107: ... for that SIP or Deselect the appropriate checkbox to disable virtual media for that SIP 4 Click OK to accept the options you have selected and return to the Setup dialog box Setting Virtual Media Options Using the OSCAR Interface You can determine the behavior of the appliance during a virtual media session using the options provided in the Virtual Media dialog box Table 5 1 outlines the options ...

Page 108: ... that server When the associated KVM session is disconnected the virtual media session may be disconnected according to the Locked setting in the Virtual Media dialog box CD ROM Allows virtual media sessions to the first detected CD ROM drive Enable this checkbox to establish a virtual media CD ROM connection to a server Disable to end a virtual media CD ROM connection to a server DVD ROM Allows v...

Page 109: ... on any server on a per SIP basis This control is also maintained in the appliance after a power cycle Enabling Disabling Virtual Media Using the On board Web Interface The on board web interface virtual media configuration screen displays the EID name and connection path of each virtual media SIP as well as a check box that controls whether virtual media is enabled or disabled for that individual...

Page 110: ...face To enable disable virtual media 1 Click the Configure tab then click Remote Console Switch Virtual Media 2 Select the appropriate checkbox to enable virtual media for that SIP or Deselect the appropriate checkbox to disable virtual media for that SIP 3 Click Save ...

Page 111: ...map a local drive to a virtual drive on the target server To launch virtual media 1 Launch the Viewer from the on board web interface See Using the Viewer on page 65 for more information Table 5 2 On board Web Interface Virtual Media Options Function Purpose Lock to KVM Session Synchronizes the KVM and virtual media sessions so that when a user disconnects a KVM connection the virtual media connec...

Page 112: ...96 Virtual Media 2 Select Tools Virtual Media Figure 5 4 Dell Virtual Media Client Showing No Connection Figure 5 5 Dell Virtual Media Client Showing Two Connections ...

Page 113: ...includes radio buttons for selecting the type of device Floppy Removable or Floppy image as well as a browse button used for selecting the img image file Only one device in the floppy drive section can be connected at one time The user has the option of prohibiting the target server from writing data back to the local drive by selecting the Read Only checkbox If the administrator has configured al...

Page 114: ...ct the desired image iso file NOTE Image files are always read only 3 Click Connect CD DVD To disconnect any device or image file from the virtual media device Click Disconnect CD DVD Virtual Media Connection Status The status section displays specific information about the virtual media connections If there is no current connection the columns will read No connection or n a as applicable If there...

Page 115: ...active when the associated KVM session is closed In addition the virtual media session can only be accessed by the user to which it is reserved To reserve a virtual media session Select the Reserve checkbox Resetting the USB Bus The USB reset feature resets every USB device on the target device including the mouse and keyboard It should only be used when the target device is not responding To rese...

Page 116: ...100 Virtual Media ...

Page 117: ...of this model cannot be migrated Use the Remote Console Switch Software to manage 2161DS Remote Console Switches see the Dell Remote Console Switch Software User s Guide or help for more information All other Remote Console Switches support the on board web interface and may be migrated See Migrating Remote Console Switches to the On board Web Interface on page 135 for more information Migrating S...

Page 118: ...be able to change the following network settings IP Address Subnet Mask when using IPv4 mode or Prefix Length when using IPv6 mode and Gateway You will also be able to choose a LAN Speed specify up to three IP addresses for DNS servers and choose whether to assign a Static default IP address or when appropriate a Dynamic IP address to the Remote Console Switch NOTE After changing Network settings ...

Page 119: ... more information see Connection Sharing on page 86 The Input Control Timeout option controls the time period allowed for between inputs from an active session before another session gains control The values range from 1 5 seconds and the option is only available if Share Mode is selected The Login Timeout option specifies the time period allowed for an LDAP server to respond to a log in request T...

Page 120: ...ess levels from the Remote Console Switch You can add modify or delete users in this listing You can assign three access levels User User Administrator and Remote Console Switch Administrator The User Administrator and Remote Console Switch Administrator access levels allows you to assign individual server access rights to a user Table 6 1 User Access Level Rights Operations Remote Console Switch ...

Page 121: ...curity Lock out settings as well as unlock any user through the Users category NOTE A User Administrator cannot add or change a Remote Console Switch Administrator account Configure network global settings security mode time out Simple Network Management Protocol SNMP Yes No No Reboot Yes No No FLASH upgrade Yes No No Administer User Accounts Yes Yes No Monitor server status Yes Yes No Target Devi...

Page 122: ...user 1 Click the Configure tab in the on board web interface then click the Users category in the left column 2 Click the Add User button on the right side of the window to add a new user or Click a user name in the Users column to modify an existing user The Add Modify User window appears Figure 6 3 Add User Window ...

Page 123: ...el you wish for this user from the drop down list If you select the User option the Set User Access Rights button becomes active a Click the Set User Access Rights button to select individual servers for that user The User Access Rights window appears Figure 6 4 User Access Rights Window b To allow the user access to a server select the check box next to the server name Alternatively you may selec...

Page 124: ... the on board web interface then click the Users category in the left column 2 Select the check box next to the user name you wish to delete 3 Click the Delete button on the left side of the window A confirmation window appears 4 Click Yes to confirm the deletion or Click No to exit the window without deleting the user Locking and Unlocking User Accounts If a user enters an invalid password five c...

Page 125: ...e then click the Users category in the left column 2 Click to enable the Enable Lock outs check box 3 Type the number of hours that a user will be locked out 1 to 99 NOTE Only Remote Console Switch Administrators may specify lock out parameters To disable the Security Lockout feature 1 Click the Configure tab in the on board web interface then click the Users category in the left column 2 Clear th...

Page 126: ... web interface does not use standard SNMP to control switches and therefore does not use UDP port 161 The on board web interface uses a secure proprietary protocol to communicate with the Remote Console Switches over a different network port Figure 6 5 SNMP Configuration Window To configure general SNMP settings 1 Click the Configure tab in the on board web interface then click the SNMP category i...

Page 127: ...ch will send traps in the Trap Destination fields 7 Click Save to save the settings and close the window or Click Restore to cancel the changes and exit the window The last saved settings will be restored NOTE After changing SNMP settings the Reboot Required button will be displayed on all pages indicating that the switch must be rebooted before the changes will take effect Click the button to reb...

Page 128: ...formation on how the servers are connected to the selected Remote Console Switch The Path column displays the current server connection This can be to either a SIP or a tiered switch If connected to a SIP the SIP s ARI port is displayed If connected to a tiered switch the switch channel is also displayed Clicking on a Server Name displays a dialog that allows you to change the name of the server N...

Page 129: ...can use the on board web interface to rename a server from a remote workstation rather than from the OSCAR interface of the Remote Console Switch To modify a device name 1 In the Server category click the name of the server whose name you wish to change The Modify Server Name window appears Figure 6 8 Modify Server Name Window ...

Page 130: ...ts you view the tiered switches in your system Clicking on a switch name displays a window that allows you to change the Name or Number of Channels To configure a tiered switch connection 1 Click the Configure tab in the on board web interface then click the Tiered Switches sub category in the left column 2 Click the name of the switch you want to configure The Modify Tiered Switch window opens Fi...

Page 131: ...ffline SIPs button is only available for Remote Console Switch Administrators NOTE It is not possible to clear Offline SIPs or IQ modules that are attached to a tiered analog Console Switch NOTE This operation will clear all offline SIPs on the Remote Console Switch including those associated with any powered down Servers NOTE User access rights will also be updated to remove the Servers associate...

Page 132: ...nnections the addition of IQ modules provides support for Sun and Serial connections NOTE To determine if an item identified as PS 2 or USB is a Dell SIP or an Avocent brand IQ module access the SIPs Versions panel For more information see SIPs Subcategory on page 117 Viewing Remote Console Switch Version Information The Versions category displays versions of the Remote Console Switch FPGA and ASI...

Page 133: ... firmware and to reset the SIPs if connected to a tiered switch Selecting the Enable Auto Upgrade for all SIPs check box causes all subsequently connected SIPs to have their firmware upgraded to that available on the Remote Console Switch This guarantees that SIP firmware is compatible with Remote Console Switch firmware For information about upgrading SIPs see Upgrading Firmware on page 120 NOTE ...

Page 134: ... 6 12 SIPs Firmware Version Window To view version information for a SIP 1 Click the Configure tab in the on board web interface then click the SIPs subcategory from the Versions category in the left column 2 Click the EID of the SIP for which you want to view the firmware version ...

Page 135: ...s button is only enabled when the SIP type is PS 2 and when a firmware upgrade is not in progress NOTE This procedure is only relevant where your Remote Console Switch system involves a PS 2 SIP attached to a tiered switch On these occasions it may be necessary to reset the SIP when the tiered switch is not recognized NOTE If a reset is performed when a Remote Console Switch is connected directly ...

Page 136: ... upgrade at any stage using the Load Firmware button described in the next section NOTE For the 2161DS 2 4161DS and 2321DS you can upload new appliance firmware using ASMP if supported or TFTP file transfer protocols ASMP file transfer allows you to select the firmware from a local file system The 2161DS TFTP file transfer allows you to specify the TFTP server address and the name of the firmware ...

Page 137: ...le Switch while it is upgrading You can upgrade firmware for all SIPs of a given type To simultaneously upgrade multiple SIPs 1 Click the Tools tab in the on board web interface The Tools window appears 2 Click the Upgrade SIP Firmware button The Upgrade SIP Firmware window appears 3 Click the check box in front of each type PS 2 USB USB2 Serial or Sun of SIP you wish to upgrade NOTE A disabled ch...

Page 138: ...essage displays until all of the selected SIP types are upgraded 5 When complete a message appears prompting you to confirm the upgrade completion Once confirmed the Upgrade button is again enabled 6 Click Close to exit the Upgrade Firmware window To upgrade SIP firmware individually 1 Click the Configure tab in the on board web interface 2 Select the SIPs sub category under Versions in the left c...

Page 139: ...the Firmware Available box and the Load Firmware button will dim When the upgrade is finished a message appears indicating that the upgrade was successful 7 Repeat steps 2 6 for each individual SIP you wish to upgrade 8 When finished click OK Controlling User Status You may view and disconnect the current active user connections using the Status tab in the on board web interface You can view the s...

Page 140: ...2 Click the check box for one or more users that you wish to disconnect 3 Click the Disconnect Session button A message appears prompting you to confirm the disconnect command 4 Click OK to disconnect the user or Click Cancel to exit without completing the disconnect command NOTE The appropriate level of access is required to disconnect a user If you do not have permission to disconnect a user the...

Page 141: ... a Remote Console Switch This includes appliance settings SNMP settings LDAP settings and NTP settings You may save your configuration file and should you ever need to replace your Remote Console Switch you can restore the configuration file to the new switch and avoid manually configuring it NOTE User account information is stored in the user database not in the configuration file For more inform...

Page 142: ... and navigate to the location where you stored the saved configuration file The file name and location appears in the File name field 4 Click Restore The Enter Password window opens 5 Optional Enter the password you created when the configuration database was saved Click OK The configuration file is written to the Remote Console Switch A progress window displays NOTE You may leave the password fie...

Page 143: ...mplete a message appears prompting you to confirm the read completion Once confirmed the Save Remote Console Switch User Database window will close and you are returned to the Tools window To restore a user database file to a Remote Console Switch 1 Click the Tools tab in the on board web interface The Tools window appears 2 Click the Restore Remote Console Switch User Database button The Restore ...

Page 144: ...l certificate To install a web certificate 1 Click the Tools tab in the on board web interface The Tools window appears 2 Click the Install Web Server Certificate button The Install Web Server Certificate window appears Figure 6 18 Install Web Server Certificate Window 3 Select Fields and enter the following fields a Public Key Length the number of bits you want the certificate to be b Common Name...

Page 145: ...e it may take up to 30 seconds for the on board web interface to relaunch 5 When prompted click to view the certificate and follow the instructions to import the certificate into the Root Certificate Authority folder After the certificate is stored the user should not see the certificate warning Managing PDUs You can control supported PDUs through the on board web interface Chaining of up to nine ...

Page 146: ...e Modify Power Outlet Name window opens b If the device is a server click Server then select the name by clicking on the appropriate entry in the Server Name column of the table or If the device is not a server click Other Device then enter the appropriate text in the Name text box c Click Save then click Close to return to the Outlet Settings window 5 To modify the power on interval enter the val...

Page 147: ...Managing Your Remote Console Switch Using the On board Web Interface 131 or Click the Cycle button to reboot the selected outlet s 4 Click Save ...

Page 148: ...132 Managing Your Remote Console Switch Using the On board Web Interface ...

Page 149: ...tart from the Remote Console Switch Software AMP to to migrate the Remote Console Switch to the on board web interface To access the AMP 1 Click the Remote Console Switches tab in the Explorer 2 Double click a Remote Console Switch from the Unit Selector pane or Select a Remote Console Switch from the Unit Selector pane and then click the Manage Remote Console Switch task button or Right click a R...

Page 150: ...of the firmware file Upgrading Remote Console Switch Firmware To upgrade Remote Console Switch firmware 1 Click the Tools tab in the AMP The Tools dialog box appears 2 Click the Upgrade Remote Console Switch Firmware button If you have made changes in the Settings panel of the AMP but have not yet applied them before starting an upgrade a warning message prompts you to confirm the upgrade because ...

Page 151: ...ecommend not to exit the AMP until the reboot is complete Otherwise you must open the AMP after the reboot is complete before the switch will be available in the Migration Wizard 5 Click Close to exit the Upgrade Firmware window NOTICE Do not power down the Remote Console Switch while it is upgrading Migrating Remote Console Switches to the On board Web Interface After you have upgraded the firmwa...

Page 152: ... information clear the check box 5 Type the HTTP and HTTPS port numbers in the HTTP Port and HTTPS Port fields respectively if the port numbers were changed for the Remote Console Switch in the serial console For more information on changing the port numbers in the serial console see To configure the HTTP and HTTPS ports on page 19 NOTE If you chose to add multiple Remote Console Switches any that...

Page 153: ...or pane A pop up menu appears Select Resync 3 The Resync Wizard will open 4 Click Next 5 To include offline servers in the database select the Include Offline Servers check box or If you do not wish to include offline servers in the database clear the Include Offline Servers check box 6 To overwrite server names in the local database select the Replace Database names with the names from the Remote...

Page 154: ...138 Migrating Your Remote Console Switch ...

Page 155: ...ows 2008 Server is required to use LDAP in IPv6 mode NOTE Only Microsoft Active Directory is supported by the Remote Console Switches NOTE Using Active Directory to recognize Remote Console Switch users is supported on the Microsoft Windows 2000 and Windows Server 2003 operating systems The Structure of Active Directory An Active Directory AD deployment consists of a distributed database containin...

Page 156: ...esent entities such as network users computers printers or network services Two types of container object classes are of special interest Group and Organizational Unit OU These two object classes allow the AD administrator to define groupings of entities for the purpose of simplifying the application of access controls and other administrative policies For example a domain may be configured to hav...

Page 157: ...t of the Dell Extended Schema feature described in this document These schema extensions provide customized object classes to represent Dell Remote Console Switches access control information and a type of container used to associate specific access control information with specific instances of Dell Remote Console Switches and Users It is important to note that each attribute type and object clas...

Page 158: ... of each GC server so that the Dell Remote Console Switches can gracefully handle situations where some GC servers are not available on the network DNS SRV records are used for this purpose so that the Dell Remote Console Switches always attempt to contact alternative GC servers at the nearest site first depending on the administrative settings configured in the SRV records Standard Schema versus ...

Page 159: ...r to search on and identify switch devices A switch that is configured using a computer device object will be searched on along with every computer device within the Active Directory structure The Remote Console Switch can authenticate equally well using either schema and no functionality is lost by using either method Administrators are free to choose whichever method works within their particula...

Page 160: ...ied The Network sub category displays the name of the Remote Console Switch and allows you to change the network settings including the IP address Subnet Mask Gateway LAN speed and DHCP BootP setting The name displayed for the Remote Console Switch will be the same as the name given in the System Name field in the SNMP category The Network sub category allows the entry and maintenance of up to thr...

Page 161: ...t time updates from the network time server NTP To configure NTP settings in the on board web interface 1 Click the Configure tab then click Remote Console Switch NTP 2 Click the Enable NTP box 3 Enter the name of your network time source in the provided boxes You may also set an hour interval to specify how often to request time updates If the interval is set to 0 requests will only be made durin...

Page 162: ...Switches and access controlled SIPs in your installation will be configured as Computer Objects within Active Directory To do this you will first need to configure an Organizational Unit to hold group objects that relate users to access controlled Remote Console Switches and their attached SIPs This can be a previously created OU or one created specifically for this purpose but it must be unique a...

Page 163: ...LDAP Feature for the Remote Console Switch 147 Figure 8 2 On board Web Interface Authentication Panel Local LDAP and Parameters ...

Page 164: ...n the Active Directory Forest Group Container Standard schema set only This field available when the standard schema is selected contains part of the Distinguished Name of an Organizational Unit OU object in Active Directory The OU is used to hold group objects that relate users to access controlled Remote Console Switches and their attached SIPs For example suppose the Distinguished Name of the c...

Page 165: ...oller if you have not previously done so 1 Install a Microsoft Enterprise Root CA on a Domain Controller Access Control Attribute Standard schema set only The value of this field specifies which attribute in the LDAP directory is to be used to contain discretionary access control information and is only enabled when Standard Schema is selected The Access Control Attribute is chosen from among the ...

Page 166: ...atic Certificate Request Settings and click Automatic Certificate Request c In the Automatic Certificate Request Setup Wizard click Next and select Domain Controller 3 Click Next and click Finish A certificate private key file can be created using openssl using Linux Openssl can be downloaded from openssl org Any instructions below with text in is where a user would need to set a value based on th...

Page 167: ... certificate pem privatekey pem webserver pem then convert the file from UNIX linefeed to DOS carriage return linefeed by typing unix2dos webserver pem To export the CA certificate 1 Within the Windows operating system open the Certificate Authority management tool Start All Programs Administrative Tools Certificate Authority 2 You may view properties of the certificate authority by right clicking...

Page 168: ...d the CA certificate only once however it will have to be uploaded again if the certificate is revoked if it expires or if Restore Factory Defaults is selected from the serial console menu NOTE The instructions above are written for a Microsoft Root CA certificate For other CAs please check with the CA vendor NOTE The Network Time Protocol NTP must be enabled for LDAPS to function Figure 8 3 On bo...

Page 169: ...cate file View Certificate Displays the current Remote Console Switch certificate Send Sends the certificate to the Remote Console Switch Cancel Closes the dialog Field Description File Path and name of the certificate file opened with the browse File Chooser button Subject Subject of the opened certificate Issuer Person or entity that issued the certificate Validity Period Period that the certifi...

Page 170: ...his value to determine the timeout on a LDAP request for authentication To specify the login timeout in the on board web interface 1 Click the Configure tab then click Remote Console Switch Sessions 2 Specify the number of seconds in the Login Timeout menu 3 Click Save Figure 8 5 On board Web Interface Login Timeout CA Certificate Information Display The Remote Console Switch can only display comp...

Page 171: ...instructions for enabling the installation of RCS Software on Microsoft Windows Server 2003 platforms 1 Select the Start menu 2 Right click on My Computer and select Properties 3 Select the Advanced tab 4 Click the Performance Settings button 5 Select the Data Execution Prevention tab 6 Select the radio button for Turn on DEP for essential Windows programs and services only 7 Click OK 8 Click OK a...

Page 172: ... available In increasing order of access they are KVM User KVM User Admin and the most powerful level KVM Appliance Admin NOTE If the KVM User access level is not being used SIP objects will not need configuration as both Administrator permissions have access to all SIPs by default ...

Page 173: ...ters and global settings Yes Permission must be configured for each appliance by including the appliance in the appropriate Group object in the Directory No No Restart Yes Permission must be configured for each appliance by including the appliance in the appropriate Group object in the Directory No No FLASH Upgrade Yes Permission must be configured for each appliance by including the appliance in ...

Page 174: ...only have access to SIPs that are also in the KVM User Group Users with Administrator privileges will have access to all SIPs by default To set up the Group Objects for a Remote Console Switch 1 If you have not already create the Organizational Unit that will contain the Group Objects related to your switch installation Configure port settings Yes Permission must be configured for each appliance b...

Page 175: ... or tab arbitrary text string is any string of alphanumeric characters and may be the null i e empty string Square brackets indicate optional items for example the following template indicates an optional string and delimiter followed by a required privilege level arbitrary text string delimiter privilege level1 4 Create a computer object to represent the Remote Console Switch 5 Create a computer ...

Page 176: ...th its Active Directory name so that users can perform authentication and authorization with Active Directory The Administrator will also need to add the Remote Console Switch to at least one Association Object in order for users to authenticate You can create as many Association Objects as you want and each Association Object can be linked to as many users groups of users or RCS Device Objects as...

Page 177: ...e Objects However the Association Object only has one Privilege Object per Association Object The Association Object connects the Users who have Privileges on the RCSs In addition you can set up Active Directory objects in a single domain or in multiple domains For example you have two Remote Console Switches RCS1 and RCS2 and three existing Active Directory users user1 user2 and user3 You want to...

Page 178: ...d user2 into Group1 5 Add Group1 as Members in Association Object 1 AO1 Priv1 as Privilege Objects in AO1 and RCS1 and RCS2 as RCS Devices in AO1 6 Add user3 as Members in Association Object 2 AO2 Priv2 as Privilege Objects in AO2 and RCS2 as RCS Devices in AO2 See Adding Remote Console Switch Users and Privileges to Active Directory with Dell Schema Extensions for detailed instructions Figure 8 8...

Page 179: ... Native or Windows 2003 mode 2 Create two Association Objects AO1 of Universal scope and AO2 in any domain The figure shows the objects in Domain2 3 Create two RCS Device Objects RCS1 and RCS2 to represent the two Remote Console Switches 4 Create two Privilege Objects Priv1 and Priv2 in which Priv1 has all privileges administrator and Priv2 has login privileges 5 Group user1 and user2 into Group1 ...

Page 180: ...e Active Directory schema NOTE Before you extend the schema you must have Schema Admin privileges on the Schema Master Flexible Single Master Operation FSMO Role Owner of the domain forest You can extend your schema using two different methods You can use the Dell Schema Extender utility or you can use the LDIF script file NOTE The Dell organizational unit will not be added if you use the LDIF scr...

Page 181: ... instructions on installing systems management software NOTE You must install the Administrator Pack on each system that is managing the Active Directory Remote Console Switch Objects The installation is described in the following section Opening the Active Directory Users and Computers Snap In If you do not install the Administrator Pack then you cannot view the Dell SIP Object in the container N...

Page 182: ...ainer 2 Select New Dell SIP Object This opens the New Object window 3 Type a name for the new object This name must match the Remote Console Switch Name that you will type in step 4 of Configuring the Remote Console Switch 4 Select SIP Device Object 5 Click OK Creating a Privilege Object Privilege Objects must be created in the same domain as the Association Object to which it is associated 1 In t...

Page 183: ...sed for nesting and contain information about collections of objects Each KVM Appliance Object represents an individual Remote Console Switch within Active Directory Since these are single entities in the LDAP default language they are User objects rather than Group objects Each Privilege Object defines a distinct composite set of privileges Each set is treated as a discrete entity therefore it is...

Page 184: ...ciation Object 5 Select the scope for the Association Object 6 Click OK Adding Objects to an Association Object By using the Association Object Properties window you can associate users or user groups privilege objects and SIP devices or SIP device groups NOTE When using Windows 2000 mode or higher you must use Universal Groups to span domains with your users or SIP objects You can add groups of U...

Page 185: ...ith Dell Extended Schema adds an extra level of security to appliance management by allowing administrators to limit a user s access to the on board web interface Authorization to use the on board web interface is defined by whether User Privilege level is or is not configured in the KVM Appliance Privileges tab of the Dell Privilege Object DPO The Console Redirection Access checkbox in the KVM SI...

Page 186: ...tep 2 b Add the DPO created in step 3 c Add the SIP objects created in step 1 Using Active Directory to Log In to the Remote Console Switch You can use Active Directory to log in to the Remote Console Switch through the Remote Console Switch Software or on board web interface The login syntax is consistent for all three methods username domain or domain username or domain username where username i...

Page 187: ...ters you will need to rename them without spaces or special characters Renaming a target device in a SIP should be done through the on board web interface or OSCAR interface at the console switch and then resynchronized through the Remote Console Switch Software Instructions for renaming a target device in a SIP can be found in Assigning Device Names on page 49 It is important to note that while O...

Page 188: ...n environments Yes The domain forest function level must be in Native mode or Windows 2003 mode In addition the groups among Association Object Remote Console Switch user objects and SIP Device Objects including Association Object must be universal groups Can these Dell extended objects Dell Association Object Dell Remote Console Switch Device and Dell Privilege Object be in different domains The ...

Page 189: ... on the Remote Console Switch Active Directory configuration page Ensure that the DNS setting is correct on the Remote Console Switch Networking configuration page Ensure Network Time Protocol is enabled on at least one server specified on the NTP panel Ensure that you have uploaded the Active Directory certificate from your Active Directory root CA to the Remote Console Switch Check the Domain Co...

Page 190: ...174 LDAP Feature for the Remote Console Switch ...

Page 191: ...he right pane of the split screen all of the area left pane disappears if the divider has the focus End Gives the left pane of the split screen all of the area right pane disappears if the divider has the focus Click Mouse Drag Moves the divider left or right Table B 2 Tree View Control Keyboard and Mouse Shortcuts Operation Description Mouse Single Click Deselects the existing selection and selec...

Page 192: ...ult action for the selected unit Up Arrow Deselects current selection and moves selection up one row Down Arrow Deselects current selection and moves selection down one row Page Up Deselects current selection and scrolls up one page then selects the first item on the page Page Down Deselects current selection and scrolls down one page then selects the last item on the page Delete Performs the Dele...

Page 193: ...nge of rows between the current focus point and the row the mouse pointer is over when the mouse is clicked Ctrl Mouse Click Toggles the selection state of the row the mouse pointer is over without affecting the selection state of any other row Mouse double click Launches the default action for the selected unit Table B 3 Keyboard and Mouse Operations for the Unit List Operation Description ...

Page 194: ...178 Appendix A Remote Console Switch Software Keyboard and Mouse Shortcuts ...

Page 195: ...068 and 3211 is encrypted using the Secure Socket Layer SSL protocol Figure C 1 TCP Port Communication NOTE The TCP IP ports are fixed and cannot be altered Table B 1 Ports Used Port Function TCP 80 443 Default HTTP HTTPS TCP 2068 8192 Video Viewer video keyboard mouse user authentication and virtual media TCP UDP 3211 Discovery AMP user authentication TCP 3871 Plug in support ...

Page 196: ...180 Appendix B TCP Ports ...

Page 197: ...he managed devices The Remote Console Switch MIB definitions use the structure described in the following Request For Comments RFCs RFC 1155 SMI Describes the common structures and identification scheme for the definition of management information for use with TCP IP based Internets RFC 1212 Describes the format for producing concise and descriptive MIB modules RFC 1213 MIB Describes the Internet ...

Page 198: ...n Table C 1 The primary purpose of the Product ID group is for management station to uniquely identify the manufacturer model product version and firmware version of the Remote Console Switch Product ID group object types may be useful for inventory purposes or for automatically detecting incompatibilities or version mismatches between various hardware and software components on a system ...

Page 199: ...8 3 3 1 1 6 dsProductIDStatus Reports the operating state of the product based on a mapping of the private MIB variable dsServerStatus as follows dsServerStatus ready 1 startupInProgress 2 subsystemUpgrading 3 kdbMseSubsystemFailure 4 videoSubsystemFailure 5 1 3 6 1 4 1 10418 3 3 1 1 7 dsProductIDStatus ok 3 the product is operational unknown 2 the product is starting up and is not operational non...

Page 200: ...operating state of the product based on a mapping of the private MIB variable dsServerStatus as follows dsServerStatus ready 1 startupInProgress 2 subsystemUpgrading 3 kdbMseSubsystemFailure 4 videoSubsystemFailure 5 1 3 6 1 4 1 10418 3 3 1 1 7 dsProductIDStatus ok 3 the product is operational unknown 2 the product is starting up and is not operational non critical 4 the product is upgrading its f...

Page 201: ...SIP 1 3 6 1 4 1 10418 3 3 1 2 SIP group objects are shown in Table C 2 The SIP group objects are structured in a table format and contain information on SIPs connected to the Remote Console Switch such as SIP s boot application and hardware version ...

Page 202: ...10418 3 3 1 2 1 1 dsSipTableIndex A unique index representing an entry into the SIP table 1 3 6 1 4 1 10418 3 3 1 2 1 1 1 dsSipTableInputPort An input port number Designates the port to which the SIP is connected 1 3 6 1 4 1 10418 3 3 1 2 1 1 2 dsSipTableEID The EID of the SIP 1 3 6 1 4 1 10418 3 3 1 2 1 1 3 dsSipTableBootImageVersion The SIP s boot image version in UTF8 1 3 6 1 4 1 10418 3 3 1 2 ...

Page 203: ...tify the name of the target user for which a trap condition occurred Syntax UTF8String SIZE 3 16 Image Type Variable Name dsTrapObjectImageType OID 1 3 6 1 4 1 10418 3 2 6 3 Description This object is sent in a trap to identify the type of software image for which the trap condition occurred Syntax UTF8String SIZE 0 64 New Image Version Variable Name dsTrapObjectImageNewVersion OID 1 3 6 1 4 1 104...

Page 204: ...ZE 0 64 Session Identifier Variable Name dsTrapObjectSessionIdentifier OID 1 3 6 1 4 1 10418 3 2 6 7 Description This object is sent in a trap to identify the session for which the trap condition occurred The value will be the name of a server if the server name is known otherwise the value will be the connection path to a server If the value is a connection path it will have the following format ...

Page 205: ...ng SIZE 0 15 Tiered Switch Old Identification Variable Name dsTrapObjectOldTieredSwitchName OID 1 3 6 1 4 1 10418 3 2 6 10 Description This object is sent in a trap to identify the old name of a tiered switch whose name was changed Syntax UTF8String SIZE 0 15 Server Identification Variable Name dsTrapObjectServerName OID 1 3 6 1 4 1 10418 3 2 6 11 Description This object is sent in a trap to ident...

Page 206: ...0418 3 2 6 14 Description This trap message contains data for application specific diagnostics It is designed in provision for diagnostic help for installation specific problems It would require the operator to install firmware provided to isolate their particular problems and to enable the trap to report conditions The contents will be a Dell Application Message Packet with the address size and c...

Page 207: ...OK indicates the condition has cleared up Syntax SyntaxINTEGER alarm 1 ok 2 Warning Alarm Explanation Variable Name dsTrapObjectAlarmDescription OID 1 3 6 1 4 1 10418 3 2 6 17 Description This object is sent in a trap to explain the warning or alarm condition for which the trap condition occurred This is intended for display or logging Syntax UTF8String SIZE 0 64 User Account Lock Reason Variable ...

Page 208: ... trap to identify the IP address for which a trap condition occurred Syntax UTF8String SIZE 0 256 SIP Image Upgrade Result Variable Name dsTrapObjectSipImageUpgradeResult OID 1 3 6 1 4 1 10418 3 2 6 21 Description This object is sent in a trap to report the result of an SIP image upgrade Syntax SyntaxINTEGER sipUpgradeNoFirmwareImage 1 No firmware image present sipUpgradeLostContact 2 Lost communi...

Page 209: ...the access mode associated with a remote virtual drive for which the trap condition occurred Syntax SyntaxINTEGER readonly 1 readwrite 2 Virtual Media Drive Type Variable Name dsTrapObjectVirtualMediaDriveType OID 1 3 6 1 4 1 10418 3 2 6 24 Description This object is sent in a trap to report the type associated with a remote virtual drive for which the trap condition occurred Syntax SyntaxINTEGER ...

Page 210: ...timeout during transfer retries exceeded imageUpgradeAlreadyInProgress 8 Update already in progress imageUpgradeCannotStart 9 Update thread did not start imageUpgradeMemoryError 10 Update memory allocation error imageUpgradeTftpProtocolError 11 TFTP protocol error occurred could not complete transfer imageUpgradeBadType 12 The Image type does not match the region BOOT or APP to update imageUpgrade...

Page 211: ...his section describes the traps that are generated by the Dell 2161DS 2 4161DS SNMP agent The enterprise specific traps described in Table C 3 belong to the MIB enterprise identified by OID 1 3 6 1 4 1 10418 3 2 6 and are sent with the trap variables documented in SNMP Trap Object Group on page 186 Syntax continued imageUpgradeBadHeader 18 Invalid image header imageUpgradeIncompatibleHeader 19 Hea...

Page 212: ...in dsTrapObjectUserName 3 User logged out of the Remote Console Switch User s Informational A user logged out of the Remote Console Switch The name of the user who logged out is contained in dsTrapObjectUserName 4 Video session started User s Server s Informational A video session has started The name of the user who is connected to the session is contained in dsTrapObjectUserName The session iden...

Page 213: ...on the local port Server s Informational A user on the local port has stopped viewing a server The session identifier is contained in dsTrapObjectSessionIdentifier 9 FTP TFTP or ASMP image upgrade started Command issued by user s Image type s New version s Current version s Informational The Remote Console Switch has started an FTP TFTP or ASMP upgrade of an image The name of the user who initiate...

Page 214: ... the user who was deleted is contained in dsTrapObjectTargetUserName 13 User modified in local user database Command issued by user s Modified user s Informational A user was modified The name of the user who modified the user is contained in dsTrapObjectUserName The name of the user who was modified is contained in dsTrapObjectTargetUserName 14 User authentication failed with the Remote Console S...

Page 215: ...D of the SIP the switch was added to is contained in dsTrapObjectSipId 19 Tiered switch removed Tiered switch name s Was attached to SIP s Informational A tiered switch was removed The name of the switch which was removed is contained in dsTrapObjectTieredSwitchName The ID of the SIP the switch was attached to is contained in dsTrapObjectSipId 20 Tiered switch name changed Old name s New name s At...

Page 216: ...aded s Informational The Remote Console Switch has loaded a user database file The name of the user who commanded the Remote Console Switch to load the user database file is contained in dsTrapObjectUserName The name of the file that was loaded is contained in dsTrapObjectFileName 23 Invalid connection detected Device ID s Informational The Remote Console Switch has detected an invalid connection ...

Page 217: ...iguration Device ID s Major The Remote Console Switch has detected communication problems in the system configuration This can be used to indicate install problems that might result in perceived problems with the switch 27 Memory problem Device ID s Critical The Remote Console Switch has detected a memory problem the nature of which has been described in the dsTrapObjectFirmwareCondition object 28...

Page 218: ...sult in unusual behavior but may be precursor to a subsequent urgent condition 32 Urgent condition Device ID s Alarmcondition d Alarm description s Critical The Remote Console Switch has detected a special condition to be trapped for alerting the operator The condition indicates some parameter outside of normal operation that is expected to result in unpredictable system behavior 33 User account h...

Page 219: ... period as specified in the dsTrapObjectUnlockReasonobject the IP address will be blank The name of the user who unlocked the user is contained in dsTrapObjectUserName When the user account is unlocked by an appliance reboot or by the expiration of the lockout period as specified in the dsTrapObjectUnlockReason object the name of the user will be blank The name of the user who was unlocked is cont...

Page 220: ...rName The type of software image being upgraded is contained in dsTrapObjectSipTypeOfImage The software image version the SIP is upgrading to is contained in dsTrapObjectImageNewVersion The software image version the SIP is currently running is contained in dsTrapObjectImageCurrentVersion The name of the server connected to the SIP being upgraded is contained in dsTrapObjectServerName The ID of th...

Page 221: ...to is contained in dsTrapObjectImageNewVersion The software image version the SIP is running is contained in dsTrapObjectImageCurrentVersion If the software image upgrade was successful then this version will match the version reported in dsTrapObjectImageNewVersion The name of the server connected to the SIP is contained in dsTrapObjectServerName The ID of the SIP the result is for is contained i...

Page 222: ...he VM session is contained in dsTrapObjectUserName The name of the server the user was connected to is contained in dsAvrTrapObjectServerName 40 Remote video session terminated Command issued by user s Terminated user s Server s Informational A remote virtual media session has been terminated or preempted by another user The name of the user who terminated or preempted the VM session is contained ...

Page 223: ... has established a non reserved virtual media session is contained in dsTrapObjectUserName The name of the server the user was connected to is contained in dsTrapObjectServerName 43 Remote virtual media drive has been mapped User s Server s Drive Type s Drive Access Mode s Informational A remote virtual media drive has been mapped The name of the user who has established the virtual media session ...

Page 224: ...port Server s Informational A user on the local port has mapped a virtual media drive to the server The session identifier is contained in dsKvmTrapObjectSessionIdentifier The type of drive that has been unmapped is contained in dsTrapObjectVirtualMediaDriveType The access mode for the drive that has been unmapped is contained in dsTrapObjectVirtualMediaDriveAccessMode 46 Virtual Media Drive Unmap...

Page 225: ...ObjectServerName 48 Local virtual media session has been reserved Server s Informational A local user has reserved a virtual media session The name of the server the user was connected to is contained in dsTrapObjectServerName 49 Local virtual media session has been unreserved Server s Informational A user has unreserved a local virtual media session The name of the server the user was connected t...

Page 226: ...nsole Switch Command issued by user s Informational The Remote Console Switch has loaded a CA Certificate file The name of the user who commanded the Remote Console Switch to load the CA Certificate file is contained in dsTrapObjectUserName Trap ID Trap Message Severity Description ...

Page 227: ...he On board Web Interface See Upgrading Firmware on page 120 Upgrading Firmware Using a Serial Console Items needed for the upgrade Server running serial terminal application Available serial port COM port on the server Serial cable Firmware update To upload a new FLASH file CAUTION The Remote Console Switch begins the FLASH upgrade process On screen indicators display the upgrade process When the...

Page 228: ...ss then enter the correct address c Type 0 to exit the Network Configuration menu If you changed the IP address follow the directions on the screen 7 From the main menu type 2 to select Firmware Management The current version of your firmware displays in the Firmware Management screen 8 From the Firmware Management menu type 1 to select FLASH Download TFTP or type 2 to select FLASH Download FTP 9 ...

Page 229: ...he firmware FLASH file and if using an FTP server the username and password for the FTP server You will also need to make sure that the file is in the appropriate folder To upgrade the Remote Console Switch firmware 1 Press Print Screen The Main dialog box displays 2 Click Commands Display Versions The Versions dialog box displays 3 Click Upgrade The Download dialog box is displayed Figure D 1 Dow...

Page 230: ...ry mode To recover from a failed Flash upgrade 1 Download the latest Flash firmware 2 Save the Flash upgrade file to the appropriate directory on the TFTP server 3 Set up the TFTP server with the server IP address 10 0 0 3 4 Rename the downloaded file CMN xxxx fl where xxxx is the number on the agency label on the underside of the Remote Console Switch and place it into the TFTP root directory of ...

Page 231: ...anually Figure D 2 SIP Status Dialog Box 3 Click one or more types of modules to upgrade Click Upgrade 4 The SIP Upgrade dialog box displays Click OK to initiate the upgrade and return to the SIP Status dialog box To upgrade SIP module firmware individually 1 Press Print Screen The Main dialog box will appear 2 Click Commands Display Versions The Version dialog box displays Figure D 3 Version Dial...

Page 232: ...K to initiate the upgrade and return to the Status dialog box NOTE During an upgrade the SIP status indicator in the Main dialog box is yellow The SIP module is unavailable while an upgrade is in progress When an upgrade is initiated any current connection to the server via the SIP module is terminated NOTE If you wish to return a SIP to its factory settings click SIP in the Version dialog box The...

Page 233: ...5 Sync Types Separate horizontal and vertical Plug and Play DDC2B Video Resolution Analog Port Maximum 1280 x 800 60Hz Network Configuration Port Number 1 Type Serial RS 232 Connector DB9 Female Analog Port Sets Number 1 Type PS 2 USB VGA and ACI Connectors PS 2 miniDIN 15 pin D RJ 45 Dimension Dimensions H x W x D 4 45 x 43 18 x 27 94 cm 1U form factor 1 75 x 17 00 x 11 00 in Weight 3 6 kg 8 lb w...

Page 234: ... operating 5 to 95 noncondensing nonoperating Safety and EMC Approvals and Markings UL cUL CE EU N Nemko GOST C Tick NOM NYCE MIC BCC SASO TUV GS IRAM FCC ICES VCCI SoNCAP SABS Bellis FIS Kvalitet Koncar CKT INSM Ukrtest STZ Table E 2 2321DS Remote Console Switch Product Specifications Remote Console Switch Product Specifications Server Ports Number 32 Types Dell PS 2 and USB SIP modules Avocent b...

Page 235: ...fm Power Consumption 13 2 W AC input power 40 W maximum AC input voltage rating 100 to 240 VAC Autosensing AC input current rating 1 25 A AC input cable 18 AWG three wire cable with a three lead IEC 320 receptacle on the power supply end and a country or region dependent plug on the power resource end AC frequency 50 60 HZ Temperature 0o to 50o Celsius 32o to 122o Fahrenheit operating 20o to 60o C...

Page 236: ...als and Markings UL cUL CE EU N Nemko GOST C Tick NOM NYCE MIC BCC SASO GS IRAM FCC ICES VCCI SoNCAP SABS Bellis FIS Kvalitet Koncar KUCAS INSM Ukrtest STZ Table E 2 2321DS Remote Console Switch Product Specifications Remote Console Switch Product Specifications ...

Page 237: ...product If an issue should develop follow the steps below for the fastest possible service To resolve an issue 1 Check the pertinent section of this manual to see if the issue can be resolved by following the procedures outlined 2 Check our web site at dell com support to search the knowledge base or use the on line service request 3 Call the Dell Technical Support location nearest you ...

Page 238: ...222 Appendix F Technical Support ...

Page 239: ...ll Schema Extensions 164 frequently asked questions 171 installing 143 logging in to the remote console switch with 170 structure of 139 Address Resolution Protocol See ARP AMP accessing 133 migrating switches to the on board web interface with 135 Appliance Management Panel See AMP ARI 1 5 25 30 35 ARP 24 B Broadcasting 57 Browsers supported by the on board web interface 32 C CA certificate 149 1...

Page 240: ...play behavior 41 DNS settings 144 DSView 3 software 2 E EID 1 2 Encryption using the on board web interface 103 using virtual media 95 Enterprise Traps 195 Ethernet 10 F Firmware upgrading using the AMP 134 upgrading using the on board web interface 120 FLASH upgrade overview 5 using a serial console 211 212 using the OSCAR interface 213 G Group objects 155 I Installation and setup of the on board...

Page 241: ...g trailing 76 setting the scaling 75 N Network configuration 9 18 Network settings configuring using the OSCAR interface 50 Network time protocol settings 145 Noise Adjust Threshold 76 O On board web interface migrating switches from the Remote Console Switch Software 101 overview 2 viewing and configuring Remote Console Switch parameters 102 viewing version information 116 OpenManage IT Assistant...

Page 242: ...S Scan mode using the on board web interface 79 using the OSCAR interface 52 using the Viewer 78 Screen capturing 83 Screen Delay Time 42 Screen saver 45 Secure Socket Layer See SSL Security overview 3 setting using the OSCAR interface 43 Security Lock Out feature using the on board web interface 105 108 Server using OSCAR viewing selecting 35 using the on board web interface accessing 65 using th...

Page 243: ...erview 65 scanning servers 77 viewing status indicators 79 Tiered switch using the on board web interface resetting a connected SIP 117 viewing and configuring connections 114 Time Between Servers 77 80 Toolbar Hide Delay Time 69 Trap Destination using the on board web interface 111 U User accounts using the on board web interface adding modifying 106 changing password 108 123 deleting 108 locking...

Page 244: ...sting 68 adjusting resolution 71 expanding and refreshing 70 features of 67 Virtual media configuring using the on board web interface 93 configuring using the OSCAR interface 90 launching using the Viewer 95 overview 3 89 ...

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