Contacting Dell
To contact Dell electronically, you can access the following websites:
l
www.dell.com
l
support.dell.com
(technical support)
l
premiersupport.dell.com
(technical support for educational, government, healthcare, and medium/large business customers, including Premier,
Platinum, and Gold customers)
For specific web addresses for your country, find the appropriate country section in the table below.
NOTE:
Toll-free numbers are for use within the country for which they are listed.
When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in
determining which codes to use, contact a local or an international operator.
Diagnostics Checklist
Name:
Date:
Address:
Phone number:
Service Tag (bar code on the back of the computer):
Express Service Code:
Return Material Authorization Number (if provided by Dell support technician):
Operating system and version:
Devices:
Expansion cards:
Are you connected to a network? Yes No
Network, version, and network adapter:
Programs and versions:
See your operating system documentation to determine the contents of the system's start-up files. If the computer is connected to a printer, print each file.
Otherwise, record the contents of each file before calling Dell.
Error message, beep code, or diagnostic code:
Description of problem and troubleshooting procedures you performed:
Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
Anguilla
General Support
toll-
free: 800
-335-0031
Antigua and Barbuda
General Support
1-800-805-5924
Argentina (Buenos Aires)
International Access Code:
00
Country Code:
54
City Code:
11
Website:
www.dell.com.ar
Tech Support and Customer Care
toll-
free: 0
-800-444-0733
Sales
0-810-444-3355
Tech Support Fax
11 4515 7139
Customer Care Fax
11 4515 7138
Aruba
General Support
toll-
free: 800
-1578
Australia (Sydney)
International Access Code:
0011
Country Code:
61
City Code:
2
E-mail (Australia): [email protected]
E-mail (New Zealand): [email protected]
Home and Small Business
1-300-65-55-33
Government and Business
toll-
free: 1
-800-633-559
Preferred Accounts Division (PAD)
toll-
free: 1
-800-060-889
Customer Care
toll-
free: 1
-800-819-339
Corporate Sales
toll-
free: 1
-800-808-385
Transaction Sales
toll-
free: 1
-800-808-312
Fax
toll-
free: 1
-800-818-341
Austria (Vienna)
International Access Code:
900
Country Code:
43
Website:
support.euro.dell.com
E-mail: [email protected]
Home/Small Business Sales
01 795 67602
Home/Small Business Fax
01 795 67605