Troubleshooting: Dell Latitude E4300 Service Manual
file:///C|/Biz%20Client/2015/Lola%20(Defect%20Fix)/trouble.htm[5/25/2015 11:14:02 AM]
7. At the
Dell Diagnostics Menu
, type 1 to select
Dell 32-bit Diagnostics for Resource CD (graphical user
interface)
.
8. Press <Tab> to select
Test System
and then press <Enter>.
NOTE:
It is recommended that you select
Test System
to run a complete test on your computer. Selecting
Test
Memory
initiates the extended memory test, which can take up to thirty minutes or more to complete. When
the test completes, record the test results and then press any key to return to the previous menu.
9. At the Dell Diagnostics Main Menu, left-click with the mouse, or press <Tab> and then <Enter>, to select the test you
want to run (see
Dell Diagnostics Main Menu
).
NOTE:
Write down any error codes and problem descriptions exactly as they appear and follow the instructions on the
screen.
10. After all tests have completed, close the test window to return to the Dell Diagnostics Main Menu.
11. Close the Main Menu window to exit the Dell Diagnostics and restart the computer.
12. Remove the
Drivers and Utilities
media from the optical drive.
Dell Diagnostics Main Menu
After the Dell Diagnostics loads the following menu appears:
Option
Function
Test Memory Run the stand-alone memory test
Test System Run system diagnostics
Exit
Exit the diagnostics
Press <Tab> to select the test you want to run and then press <Enter>.
NOTE:
It is recommended that you select
Test System
to run a complete test on your computer. Selecting
Test
Memory
initiates the extended memory test, which can take up to thirty minutes or more to complete. When the test
completes, record the test results and then press any key to return to this menu.
After
Test System
is selected, the following menu appears:
Option
Function
Express
Test
Performs a quick test of devices in the system. This typically can take 10 to 20 minutes.
NOTE:
The Express Test requires no interaction on your part. Run Express Test first to increase the possibility
of tracing a problem quickly.
Extended
Test
Performs a thorough check of devices in the system. This typically can take an hour or more.
NOTE:
The Extended Test periodically requires your input to answer specific questions.
Custom
Test
Use to test a specific device or customize the tests to be run.
Symptom
Tree
This option allows you to select tests based on a symptom of the problem you are having. This option lists the
most common symptoms.
