Dell Dimension 5150C, Owner'S Manual

Page: 30 / 132

30
Solving Problems
CD and DVD drive problems
NOTE:
High-speed CD or DVD drive vibration is normal and may cause noise, which does not indicate a
defect in the drive or the CD or DVD.
NOTE:
Because of different regions worldwide and different disc formats, not all DVD titles work in all
DVD drives.
Problems writing to a CD/DVD-RW drive
T EST THE DRIVE —
• Insert another floppy disk, CD, or DVD to eliminate the possibility that the original one is defective.
• Insert a bootable floppy disk and restart the computer.
NOTE:
This system supports an optional USB floppy drive.
C LEAN THE DRIVE OR DISK — See page 108.
C HECK THE CABLE CONNECTIONS
R UN THE H ARDWARE T ROUBLESHOOTER — See page 51.
R UN THE D ELL D IAGNOSTICS — See page 48.
A DJUST THE W INDOWS VOLUME CONTROL —
• Click the speaker icon in the lower-right corner of your screen.
• Ensure that the volume is turned up by clicking the slidebar and dragging it up.
• Ensure that the sound is not muted by clicking any boxes that are checked.
C HECK THE SPEAKERS AND SUBWOOFER — See "Sound and Speaker Problems" on page 41.
C LOSE OTHER PROGRAMS — The CD/DVD-RW drive must receive a steady stream of data when
writing. If the stream is interrupted, an error occurs. Try closing all programs before you write to the
CD/DVD-RW.
T
URN OFF STANDBY MODE IN
W
INDOWS BEFORE WRITING TO A
C D / D V D - R W
DISC
— See page 24
or search for the keyword standby in Windows Help for information on power management modes.