period in order for the repair(s) to be covered by the limited warranty.
NOTE: If you chose one of the available warranty and service options in place of the standard three-
year limited warranty described in the preceding text, the option you chose will be listed on your
invoice.
One-Year End-User Manufacturer Guarantee (Latin America and the
Caribbean Only)
Guarantee
Dell Computer Corporation ("Dell") warrants to the end user in accordance with the following provisions that
its branded hardware products, purchased by the end user from a Dell company or an authorized Dell
distributor in Latin America or the Caribbean, will be free from defects in materials, workmanship, and design
affecting normal use, for a period of one year from the original purchase date. Products for which proper
claims are made will, at Dell’s option, be repaired or replaced at Dell’s expense. Dell owns all parts removed
from repaired products. Dell uses new and reconditioned parts made by various manufacturers in performing
repairs and building replacement products.
Exclusions
This Guarantee does not apply to defects resulting from: improper or inadequate installation, use, or
maintenance; actions or modifications by unauthorized third parties or the end user; accidental or willful
damage; or normal wear and tear.
Making a Claim
Claims must be made in Latin America or the Caribbean by contacting the Dell point of sale within the
guarantee period. The end user must always supply proof of purchase, indicating name and address of the
seller, date of purchase, model and serial number, name and address of the customer, and details of
symptoms and configuration at the time of malfunction, including peripherals and software used. Otherwise,
Dell may refuse the guarantee claim. Upon diagnosis of a warranted defect, Dell will make arrangements
and pay for ground freight and insurance to and from Dell’s repair/replacement center. The end user must
ensure that the defective product is available for collection properly packed in original or equally protective
packaging together with the details listed above and the return number provided to the end user by Dell.
Limitation and Statutory Rights
Dell makes no other warranty, guarantee or like statement other than as explicitly stated above, and this
Guarantee is given in place of all other guarantees whatsoever, to the fullest extent permitted by law. In the
absence of applicable legislation, this Guarantee will be the end user’s sole and exclusive remedy against
Dell or any of its affiliates, and neither Dell nor any of its affiliates shall be liable for loss of profit or contracts,
or any other indirect or consequential loss arising from negligence, breach of contract, or howsoever.
This Guarantee does not impair or affect mandatory statutory rights of the end-user
against and/or any rights resulting from other contracts concluded by the end-user with
Dell and/or any other seller.
Dell World Trade LP
One Dell Way, Round Rock, TX 78682, USA
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